Payroll and STP topics https://quickbooks.intuit.com/learn-support/payroll-and-stp/misc/02/pay-au Payroll and STP topics Wed, 16 Oct 2019 04:22:54 GMT pay-au 2019-10-16T04:22:54Z Good morning. Leave loading has disappeared from one employees pay slip. Settings are the same as other employees. Any ideas on how to get it back? TIA https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/good-morning-leave-loading-has-disappeared-from-one-employees/01/394198#M526 Mon, 14 Oct 2019 00:40:35 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/good-morning-leave-loading-has-disappeared-from-one-employees/01/394198#M526 user30316 2019-10-14T00:40:35Z Is there an app for payroll on iphone? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/is-there-an-app-for-payroll-on-iphone/01/393666#M524 Sat, 12 Oct 2019 13:48:08 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/is-there-an-app-for-payroll-on-iphone/01/393666#M524 julie51 2019-10-12T13:48:08Z How to make payslips https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-to-make-payslips/01/393090#M522 Fri, 11 Oct 2019 08:34:46 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-to-make-payslips/01/393090#M522 surjit-thiara5 2019-10-11T08:34:46Z How to correct a lodged pay run? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-to-correct-a-lodged-pay-run/01/393063#M520 <P>Hi, a simple question.&nbsp;</P><P>&nbsp;</P><P>I had lodged a pay event to ATO about 2 weeks ago.</P><P>&nbsp;</P><P>And recently I realized that the total figures were wrong.&nbsp;</P><P>&nbsp;</P><P>I can't delete that pay run.&nbsp;</P><P>&nbsp;</P><P>How can I fix this mistake?&nbsp;&nbsp;</P> Fri, 11 Oct 2019 04:50:51 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-to-correct-a-lodged-pay-run/01/393063#M520 Tammy 2019-10-11T04:50:51Z I realise that payslips are normally sent when you finalise a pay Run. --- BUT for one of my clients, the pay slips have to be sent by email manually. Why is this? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-realise-that-payslips-are-normally-sent-when-you-finalise-a/01/393039#M518 Fri, 11 Oct 2019 02:16:27 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-realise-that-payslips-are-normally-sent-when-you-finalise-a/01/393039#M518 info512 2019-10-11T02:16:27Z Am I able to do payroll on my iPad? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/am-i-able-to-do-payroll-on-my-ipad/01/392366#M516 Thu, 10 Oct 2019 05:32:09 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/am-i-able-to-do-payroll-on-my-ipad/01/392366#M516 oranamotorinn 2019-10-10T05:32:09Z I have an employee who is requesting holiday maker rate. they are from USA https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-have-an-employee-who-is-requesting-holiday-maker-rate-they-are/01/392338#M512 Thu, 10 Oct 2019 03:51:48 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-have-an-employee-who-is-requesting-holiday-maker-rate-they-are/01/392338#M512 jenny22 2019-10-10T03:51:48Z Which chart of account do you post Workers Compensation Insurance premiiums? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/which-chart-of-account-do-you-post-workers-compensation/01/392281#M509 Thu, 10 Oct 2019 01:38:31 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/which-chart-of-account-do-you-post-workers-compensation/01/392281#M509 kathrynrinaldo 2019-10-10T01:38:31Z STP https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/stp/01/392256#M508 <P>Hi</P><P>We have just registered for STP in Jul19 and have the concession to report on a quarterly basis.</P><P>How do I do that in QB?</P><P>Also if&nbsp; I have extension to report STP to 1.1.20, how do I do my first reporting since half the year payruns would have passed already?</P><P>Thank you for your help</P> Thu, 10 Oct 2019 00:06:06 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/stp/01/392256#M508 JSA 2019-10-10T00:06:06Z Payroll Entering Sunday rate. https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payroll-entering-sunday-rate/01/391787#M506 <P>Hi&nbsp;</P><P>&nbsp;</P><P>I am trying to enter Sunday rate for a casual.&nbsp; &nbsp;The rate has automatically calculated $50.00 but under the award I can pay $37.50, but it seems to put the stop sign when I try to change it.&nbsp;</P><P>&nbsp;</P><P>How do I alter it.&nbsp;</P><P>&nbsp;</P><P>Thanks .</P><P>&nbsp;</P><P>Ann&nbsp;</P> Wed, 09 Oct 2019 14:03:51 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payroll-entering-sunday-rate/01/391787#M506 Ancient67 2019-10-09T14:03:51Z Long Service Leave set up and provision https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/long-service-leave-set-up-and-provision/01/388041#M504 <P>Hi,</P><P>I have 2 questions.</P><P>1. &nbsp;I want to know the correct way to set up LSL. &nbsp;For some reason mine got deleted and now I'm not sure how to set it up again.</P><P>2. &nbsp;I don't believe it was calculating correctly, I have an employee that has been with the company for 7 years but it isn't calculating the correct amount. &nbsp;The start date is correct. &nbsp;It is way way off. &nbsp;So not sure if it was set up incorrectly to start off with or not.</P><P>&nbsp;</P><P>Any help would be appreciated.</P><P>&nbsp;</P><P>Thanks</P><P>&nbsp;</P> Wed, 02 Oct 2019 06:23:22 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/long-service-leave-set-up-and-provision/01/388041#M504 mmarshallnexus 2019-10-02T06:23:22Z Hi can you please tell me how to amend payroll to show a employee has worked on a public holiday? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hi-can-you-please-tell-me-how-to-amend-payroll-to-show-a/01/390311#M502 Mon, 07 Oct 2019 08:29:33 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hi-can-you-please-tell-me-how-to-amend-payroll-to-show-a/01/390311#M502 johnmorrisey 2019-10-07T08:29:33Z Can i put in deduction of food &amp; keep into backpackers wages so it deducts automatically? how do i do it? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-put-in-deduction-of-food-amp-keep-into-backpackers-wages/01/390269#M500 Mon, 07 Oct 2019 03:52:44 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-put-in-deduction-of-food-amp-keep-into-backpackers-wages/01/390269#M500 lout1 2019-10-07T03:52:44Z Why are my payroll amounts suddenly zero in the payg witholding details report when there is data from previous periods? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-are-my-payroll-amounts-suddenly-zero-in-the-payg-witholding/01/389324#M498 All coding is correct. I have data for July but not for August and September. Fri, 04 Oct 2019 08:57:57 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-are-my-payroll-amounts-suddenly-zero-in-the-payg-witholding/01/389324#M498 egbertbos 2019-10-04T08:57:57Z How can I process an adjustment pay for an employee? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-can-i-process-an-adjustment-pay-for-an-employee/01/388036#M495 A part time employee was incorrectly set up with "per annum" pay rate instead of "per hour".&nbsp;&nbsp;She increased her hours and I edited her standard work week in the defaults.&nbsp;&nbsp;I din't notice that this resulted in substantially reducing her hourly rate meaning that she was short paid.&nbsp;&nbsp;The Pay Run was finalised, the payment was made, the STP was lodged and she received her pay slip.&nbsp;&nbsp;Ordinary hours and Annual Leave hours were involved.&nbsp;&nbsp;I have been chatting on the help desk for one hour and getting nowhere.&nbsp;&nbsp;I do not have phone coverage so can't schedule a call.&nbsp;&nbsp;Please help :( Wed, 02 Oct 2019 05:54:39 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-can-i-process-an-adjustment-pay-for-an-employee/01/388036#M495 keating.jan 2019-10-02T05:54:39Z Take LSL how is this entered into payroll https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/take-lsl-how-is-this-entered-into-payroll/01/388000#M490 Wed, 02 Oct 2019 03:16:33 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/take-lsl-how-is-this-entered-into-payroll/01/388000#M490 user14314 2019-10-02T03:16:33Z How to change an employee pay run from fortnightly to quarterly. https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-to-change-an-employee-pay-run-from-fortnightly-to-quarterly/01/387981#M489 <P>My 2 employees have been set up for fortnightly payroll runs&nbsp; but they should be quarterly.&nbsp; If quarterly is still not available, they need to be monthly.&nbsp; How to change when option is not available.</P> Wed, 02 Oct 2019 01:50:35 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-to-change-an-employee-pay-run-from-fortnightly-to-quarterly/01/387981#M489 Moula 2019-10-02T01:50:35Z Quickpayroll is not working. Does anyone know if there is a problem with QBO ? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/quickpayroll-is-not-working-does-anyone-know-if-there-is-a/01/387462#M487 Tue, 01 Oct 2019 11:07:55 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/quickpayroll-is-not-working-does-anyone-know-if-there-is-a/01/387462#M487 pollett 2019-10-01T11:07:55Z Can I get help to edit PAYGW when preparing BAS. It is showing a quarterly payment but I pay monthly so I only need to include Sept PAYGW in July-Sept BAS? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-get-help-to-edit-paygw-when-preparing-bas-it-is-showing-a/01/387369#M485 Tue, 01 Oct 2019 06:27:43 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-get-help-to-edit-paygw-when-preparing-bas-it-is-showing-a/01/387369#M485 accounts148 2019-10-01T06:27:43Z Every time I create a pay run the same employee always has one line of unpaid earnings. Its has no date or anything. Timesheets are fine. How do I stop this? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/every-time-i-create-a-pay-run-the-same-employee-always-has-one/01/365780#M482 Sun, 01 Sep 2019 05:17:41 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/every-time-i-create-a-pay-run-the-same-employee-always-has-one/01/365780#M482 tdewe 2019-09-01T05:17:41Z unable to finalize a pay run as the screen does not allow me to scroll low enough to click on the finalize button? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/unable-to-finalize-a-pay-run-as-the-screen-does-not-allow-me-to/01/370907#M480 Mon, 09 Sep 2019 11:29:21 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/unable-to-finalize-a-pay-run-as-the-screen-does-not-allow-me-to/01/370907#M480 DT1974 2019-09-09T11:29:21Z Why can't i find new staff to create timesheet on drop down list? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-can-t-i-find-new-staff-to-create-timesheet-on-drop-down-list/01/383198#M478 Thu, 26 Sep 2019 08:06:48 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-can-t-i-find-new-staff-to-create-timesheet-on-drop-down-list/01/383198#M478 user32996 2019-09-26T08:06:48Z My plan includes payroll for 10 employees per month, however, i only have 8 employees now. the system keep going to ask me to pay extra money when i was doing payrun https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/my-plan-includes-payroll-for-10-employees-per-month-however-i/01/386733#M477 Mon, 30 Sep 2019 02:11:10 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/my-plan-includes-payroll-for-10-employees-per-month-however-i/01/386733#M477 fonniechan2013 2019-09-30T02:11:10Z How do you deduct $x amount from an employees final wages, when terminating their employment. A written agreement was made to pay this back if they left within 6mths. https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-you-deduct-x-amount-from-an-employees-final-wages-when/01/386221#M475 Sat, 28 Sep 2019 03:03:02 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-you-deduct-x-amount-from-an-employees-final-wages-when/01/386221#M475 aussie-ness 2019-09-28T03:03:02Z It seems that the One Touch Payroll system has allocated nearly twice as much superannuation, how do you fix this? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/it-seems-that-the-one-touch-payroll-system-has-allocated-nearly/01/385632#M473 Fri, 27 Sep 2019 02:36:36 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/it-seems-that-the-one-touch-payroll-system-has-allocated-nearly/01/385632#M473 relstone 2019-09-27T02:36:36Z How do I move an employee from permanent to casual, and use up all annual leave and stop it accruing? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-move-an-employee-from-permanent-to-casual-and-use-up/01/381048#M471 Thu, 26 Sep 2019 00:15:30 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-move-an-employee-from-permanent-to-casual-and-use-up/01/381048#M471 LindaJB 2019-09-26T00:15:30Z Do we pay out sick leave when we terminate employee https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/do-we-pay-out-sick-leave-when-we-terminate-employee/01/380344#M469 Wed, 25 Sep 2019 02:49:45 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/do-we-pay-out-sick-leave-when-we-terminate-employee/01/380344#M469 shanegilchrist 2019-09-25T02:49:45Z Processing a payrun, automatically adds 38 hrs to casual wage and doesn't allow for adjustment why? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/processing-a-payrun-automatically-adds-38-hrs-to-casual-wage-and/01/379164#M461 Mon, 23 Sep 2019 07:56:07 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/processing-a-payrun-automatically-adds-38-hrs-to-casual-wage-and/01/379164#M461 tanya5 2019-09-23T07:56:07Z Hi there, I am not able to access my Employee portal. i have been doing payroll for my staff myself for past 1.5 years and suddenly lost the access. Plz help? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hi-there-i-am-not-able-to-access-my-employee-portal-i-have-been/01/378854#M459 Sun, 22 Sep 2019 09:49:19 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hi-there-i-am-not-able-to-access-my-employee-portal-i-have-been/01/378854#M459 mehwiawan 2019-09-22T09:49:19Z I can't access my employee/payroll information anymore with Keypay https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-can-t-access-my-employee-payroll-information-anymore-with/01/378843#M457 Sun, 22 Sep 2019 06:27:20 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-can-t-access-my-employee-payroll-information-anymore-with/01/378843#M457 fi-faulkner 2019-09-22T06:27:20Z Can QBO online auto calculate salary for full-time employee start date on 20th? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-qbo-online-auto-calculate-salary-for-full-time-employee/01/378825#M455 How can it be done? Sun, 22 Sep 2019 04:05:33 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-qbo-online-auto-calculate-salary-for-full-time-employee/01/378825#M455 accounts123 2019-09-22T04:05:33Z I would like to adjust the payrate percentage%2C under the payroll setting%2C there is no pay categories https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-would-like-to-adjust-the-payrate-percentage-2c-under-the/01/378586#M452 Sat, 21 Sep 2019 07:56:07 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-would-like-to-adjust-the-payrate-percentage-2c-under-the/01/378586#M452 bill65 2019-09-21T07:56:07Z Cannot log into payroll....why https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/cannot-log-into-payroll-why/01/378582#M451 Sat, 21 Sep 2019 07:31:21 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/cannot-log-into-payroll-why/01/378582#M451 lyndal_m 2019-09-21T07:31:21Z Backdate Start Date for Payroll https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/backdate-start-date-for-payroll/01/378557#M448 <P>I have just set up QuickBooks for my company and need to pay an employee from the start date of a project with a client which was 2 months ago (the employee is me so I am not so stressed) but if I do it as a lump sum the tax rate will be different. Is there a way of starting the weekly pay runs from the start date of the project - which was 2 months ago and continue on from now?&nbsp;</P> Sat, 21 Sep 2019 04:33:54 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/backdate-start-date-for-payroll/01/378557#M448 Change Agent 2019-09-21T04:33:54Z Why can't I key in the hours that staff worked? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-can-t-i-key-in-the-hours-that-staff-worked/01/378552#M447 Sat, 21 Sep 2019 03:57:37 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-can-t-i-key-in-the-hours-that-staff-worked/01/378552#M447 celiacao 2019-09-21T03:57:37Z Can I stop a pay run submission which has been stuck in the process of "being submitted to the ato " for nearly a week? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-stop-a-pay-run-submission-which-has-been-stuck-in-the/01/378451#M443 Fri, 20 Sep 2019 21:42:55 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-stop-a-pay-run-submission-which-has-been-stuck-in-the/01/378451#M443 sunburygymnastic 2019-09-20T21:42:55Z Issue with my monthly paiment https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/issue-with-my-monthly-paiment/01/378140#M441 Fri, 20 Sep 2019 11:41:01 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/issue-with-my-monthly-paiment/01/378140#M441 nichenougatinfo 2019-09-20T11:41:01Z Payroll payment to general ledger https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payroll-payment-to-general-ledger/01/378093#M439 <P>I am new to Quickbooks. I have created my pay runs but now I need to record the payment. How do I do this please?</P> Fri, 20 Sep 2019 08:48:13 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payroll-payment-to-general-ledger/01/378093#M439 Yarravic 2019-09-20T08:48:13Z Saved payruns not sent to ATO https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/saved-payruns-not-sent-to-ato/01/377362#M437 <P>Late starter!&nbsp; Created Payruns, saved them but did not send.&nbsp; Where do I find them now, so that I can send to ATO?</P> Thu, 19 Sep 2019 11:11:47 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/saved-payruns-not-sent-to-ato/01/377362#M437 2406Barbara 2019-09-19T11:11:47Z I can't log in to my employees section to pay my employees https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-can-t-log-in-to-my-employees-section-to-pay-my-employees/01/377321#M435 Thu, 19 Sep 2019 08:42:24 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-can-t-log-in-to-my-employees-section-to-pay-my-employees/01/377321#M435 scantex 2019-09-19T08:42:24Z How do I apply personal leave into the pay run of an individual employee? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-apply-personal-leave-into-the-pay-run-of-an-individual/01/377303#M433 Thu, 19 Sep 2019 06:52:23 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-apply-personal-leave-into-the-pay-run-of-an-individual/01/377303#M433 sobahbeverages 2019-09-19T06:52:23Z I cannot log into payroll https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-cannot-log-into-payroll/01/377155#M429 Wed, 18 Sep 2019 21:52:59 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-cannot-log-into-payroll/01/377155#M429 mathiesons4 2019-09-18T21:52:59Z How can I lodge STP quarterly? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-can-i-lodge-stp-quarterly/01/376708#M427 <P>Hi, can we lodged STP quarterly with Create Update Event in Report/STP ?&nbsp; Thank you</P> Wed, 18 Sep 2019 05:57:55 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-can-i-lodge-stp-quarterly/01/376708#M427 XUAN 2019-09-18T05:57:55Z Does anyone know how to fix a duplication of pre tax deductions in a payrun? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/does-anyone-know-how-to-fix-a-duplication-of-pre-tax-deductions/01/376539#M425 Tue, 17 Sep 2019 22:16:54 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/does-anyone-know-how-to-fix-a-duplication-of-pre-tax-deductions/01/376539#M425 rscott1 2019-09-17T22:16:54Z When we try to lodge a pay run even though they are completed it says there are no employees included when quite obviously they are? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/when-we-try-to-lodge-a-pay-run-even-though-they-are-completed-it/01/375432#M422 Mon, 16 Sep 2019 08:25:36 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/when-we-try-to-lodge-a-pay-run-even-though-they-are-completed-it/01/375432#M422 jr-horan 2019-09-16T08:25:36Z Payroll error https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payroll-error/01/373691#M415 <P>I have come across an error in my last pay run that i need help with.&nbsp; I import time sheets from Deputy into Quickbooks and somehow a couple of them got missed when approving and didn't export across leaving my employee unpaid for 3 days.&nbsp; How do i amend the pay run and transfer the money?</P> Wed, 11 Sep 2019 22:17:17 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payroll-error/01/373691#M415 CathyL 2019-09-11T22:17:17Z Please call me back. needing to set up a profile without access to financial information only employee and HR information. thank you https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/please-call-me-back-needing-to-set-up-a-profile-without-access/01/372647#M413 Tue, 10 Sep 2019 13:10:13 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/please-call-me-back-needing-to-set-up-a-profile-without-access/01/372647#M413 lesley7 2019-09-10T13:10:13Z Payroll Support is changing https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payroll-support-is-changing/01/372566#M412 <P><SPAN>Dear Community,</SPAN></P><P>&nbsp;</P><P><SPAN>We are pleased to announce that as of <STRONG>Monday 16th</STRONG><STRONG> September 2019</STRONG>, you will be able to access payroll support directly from the QuickBooks team.</SPAN></P><P>&nbsp;</P><P><STRONG><EM><SPAN>What does this mean for you?</SPAN></EM></STRONG></P><P><SPAN>Payroll support will now only be available from the QuickBooks team, who can be accessed by 24/7 live chat and phone by clicking&nbsp;<STRONG>Help</STRONG> while logged into QuickBooks or by visiting our&nbsp;<A href="https://help.quickbooks.intuit.com/en_AU/contact" target="_self">Contact Us </A>page.</SPAN></P><P>&nbsp;</P><P><SPAN>There is also a large range of Payroll Help &amp; Support articles available to you via the <STRONG>Help&nbsp;</STRONG>button within QuickBooks, once you are logged in or from the <A href="https://quickbooks.intuit.com/learn-support/payroll-and-stp/misc/02/payroll-au?label=QuickBooks%20Online" target="_self">Community:</A></SPAN></P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" style="width: 223px;"><img src="https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/25738iA7B7ED75999975A3/image-size/medium?v=1.0&amp;px=400" alt="2019-09-09_13-00-03.png" title="2019-09-09_13-00-03.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" style="width: 318px;"><img src="https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/25739iE208B09F08B38634/image-size/medium?v=1.0&amp;px=400" alt="2019-09-09_13-01-36.png" title="2019-09-09_13-01-36.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P><STRONG><EM><SPAN>What do you need to do?</SPAN></EM></STRONG></P><P><SPAN>If you have saved the email address: <STRONG>support&nbsp;@ yourpayroll.com.au</STRONG>&nbsp;&nbsp;we recommend removing this email address from your saved contacts to avoid any confusion as our payroll partner KeyPay will no longer offer payroll support to QuickBooks customers.</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><STRONG><EM><SPAN>Why are we making these changes?</SPAN></EM></STRONG></P><P><SPAN>The payroll landscape has seen much change over the past year, including the introduction of STP. We want to be able to support you the best way we can by aligning the QuickBooks Payroll support experience with our other product offerings.</SPAN></P><P>&nbsp;</P><P><SPAN>If you have any questions, feel free to leave them below.</SPAN></P> Wed, 11 Sep 2019 07:18:44 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payroll-support-is-changing/01/372566#M412 IntuitChris 2019-09-11T07:18:44Z Creating and Lodging an Amended Finalisation Event https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/creating-and-lodging-an-amended-finalisation-event/01/370908#M410 <P>Hi,</P><P>I pay weekly.&nbsp; I made a mistake on the pay run (period 22-28 July 2019)&nbsp; for two employees where i did not type the correct hours.&nbsp; I put less hours and the rate is different too but the payment on my bank statement is correct. See sample below.</P><P>Real&nbsp; &nbsp; &nbsp; &nbsp;hours 41.5 Rate $22.30 = $925.45 -&nbsp; tax $157 = $768.45&nbsp; I paid $768.45&nbsp; Date 30-07-2019</P><P>Mistake hours 28&nbsp; &nbsp; Rate $15&nbsp; &nbsp; &nbsp; &nbsp;= $420&nbsp; &nbsp; &nbsp; &nbsp;-&nbsp; tax $13&nbsp; &nbsp;= $407&nbsp; This is in the Pay Slip Date 30-07-2019&nbsp; &nbsp; &nbsp;</P><P>&nbsp;</P><P>How can I fix this mistake in both, payslip and ATO STP as I already lodged it.&nbsp; &nbsp;</P><P>&nbsp;</P><P>I read about&nbsp;<A href="https://support.yourpayroll.com.au/hc/en-au/articles/[removed]-Creating-and-Lodging-an-Amended-Finalisation-Event" target="_blank" rel="noopener">Creating and Lodging an Amended Finalisation Event</A>&nbsp;my quick books does not show amended finalisation event.&nbsp; Also, I read that it is possible to do it just in the next 14 days.</P><P>&nbsp;</P><P>I need to fix the pay run as the amount on it is not matching with the payment on the bank statement.&nbsp; Also, I need to let ATO know about the mistake.</P><P>&nbsp;</P><P>Is anyone knows how to proceed.&nbsp; Thank you for your help.</P><P>Arletteh</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 09 Sep 2019 11:31:39 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/creating-and-lodging-an-amended-finalisation-event/01/370908#M410 Arletteh 2019-09-09T11:31:39Z When i click employees i get a no account message? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/when-i-click-employees-i-get-a-no-account-message/01/368912#M407 Sat, 07 Sep 2019 10:36:16 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/when-i-click-employees-i-get-a-no-account-message/01/368912#M407 pm9 2019-09-07T10:36:16Z I didn't do my tax last year so I need to view all of my history. How do I do that? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-didn-t-do-my-tax-last-year-so-i-need-to-view-all-of-my-history/01/367667#M405 Thu, 05 Sep 2019 10:03:37 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-didn-t-do-my-tax-last-year-so-i-need-to-view-all-of-my-history/01/367667#M405 tipenet 2019-09-05T10:03:37Z How do you amend BAS information. i need to add fuel credit so BAS payment should change on system??? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-you-amend-bas-information-i-need-to-add-fuel-credit-so/01/367605#M403 Thu, 05 Sep 2019 04:00:54 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-you-amend-bas-information-i-need-to-add-fuel-credit-so/01/367605#M403 vellafreightline 2019-09-05T04:00:54Z Can we get details of terminated employee viewed at later dates https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-we-get-details-of-terminated-employee-viewed-at-later-dates/01/367035#M401 Wed, 04 Sep 2019 12:09:58 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-we-get-details-of-terminated-employee-viewed-at-later-dates/01/367035#M401 vani-venkat07 2019-09-04T12:09:58Z How payg report each employee https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-payg-report-each-employee/01/366955#M399 Wed, 04 Sep 2019 07:56:40 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-payg-report-each-employee/01/366955#M399 vjain 2019-09-04T07:56:40Z Standing Authority https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/standing-authority/01/366903#M397 <P>I would like to prepare a standing authority for STP and was hoping quickbooks had a template or an example of a standing authority. Does anyone know where I can find one?</P> Wed, 04 Sep 2019 02:55:31 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/standing-authority/01/366903#M397 1809 2019-09-04T02:55:31Z I need help in setting up an employee. According ATO, I do not need to pay Super to my employee. How do I set-up this? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-need-help-in-setting-up-an-employee-according-ato-i-do-not/01/366090#M394 Mon, 02 Sep 2019 11:02:02 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-need-help-in-setting-up-an-employee-according-ato-i-do-not/01/366090#M394 ven-rajashekar 2019-09-02T11:02:02Z Cannot select employee while setting an expense on the app, however on the web I can, why? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/cannot-select-employee-while-setting-an-expense-on-the-app/01/366085#M393 Mon, 02 Sep 2019 10:28:41 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/cannot-select-employee-while-setting-an-expense-on-the-app/01/366085#M393 alex44 2019-09-02T10:28:41Z I am sick of continually having to change dates, surely its easier to set on all dates then i can change if needed? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-am-sick-of-continually-having-to-change-dates-surely-its/01/366001#M391 Mon, 02 Sep 2019 01:51:20 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-am-sick-of-continually-having-to-change-dates-surely-its/01/366001#M391 pmcgilvray1 2019-09-02T01:51:20Z Customise Payslips - remove leave accrual from historical payslips https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/customise-payslips-remove-leave-accrual-from-historical-payslips/01/365822#M389 <P><U><STRONG>How do I remove old leave accruals from historical payslips?</STRONG></U></P><P>I have edited the custom section for payslip content and hidden the leave accrual. but the olde payslips still download with old accruals showing.</P><P>Can I remove this, as they are incorrect and I cant correct?</P><P>Thank you</P> Sun, 01 Sep 2019 13:31:12 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/customise-payslips-remove-leave-accrual-from-historical-payslips/01/365822#M389 MoiraAMWS 2019-09-01T13:31:12Z Some of our new employees are not showing on the 'select payee' tab while I am trying to do the banking. Can anyone help with this? Thanks! https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/some-of-our-new-employees-are-not-showing-on-the-select-payee/01/365761#M387 Sun, 01 Sep 2019 03:07:36 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/some-of-our-new-employees-are-not-showing-on-the-select-payee/01/365761#M387 patmcgrathtreese 2019-09-01T03:07:36Z Can I amend leave entitlements after completing a payrun? A casual employee is accruing leave entitlements and shouldn't be. https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-amend-leave-entitlements-after-completing-a-payrun-a/01/363950#M385 Wed, 28 Aug 2019 02:25:51 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-amend-leave-entitlements-after-completing-a-payrun-a/01/363950#M385 lsrefinishing 2019-08-28T02:25:51Z How do I view all outstanding timesheets without having to work through every week or fortnight? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-view-all-outstanding-timesheets-without-having-to-work/01/359467#M382 Sat, 17 Aug 2019 23:35:12 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-view-all-outstanding-timesheets-without-having-to-work/01/359467#M382 tdewe 2019-08-17T23:35:12Z Can i add keypay to my quickbooks app that i am using on my iphone? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-add-keypay-to-my-quickbooks-app-that-i-am-using-on-my/01/359534#M380 Sun, 18 Aug 2019 08:36:45 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-add-keypay-to-my-quickbooks-app-that-i-am-using-on-my/01/359534#M380 info395 2019-08-18T08:36:45Z How do I view all outstanding timesheets without having to work through every week or fortnight? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-view-all-outstanding-timesheets-without-having-to-work/01/359468#M376 Sat, 17 Aug 2019 23:35:14 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-view-all-outstanding-timesheets-without-having-to-work/01/359468#M376 tdewe 2019-08-17T23:35:14Z Hi i have an employee that is going onto annualised salary. how do i record this in quickbooks? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hi-i-have-an-employee-that-is-going-onto-annualised-salary-how/01/360902#M374 Wed, 21 Aug 2019 01:39:56 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hi-i-have-an-employee-that-is-going-onto-annualised-salary-how/01/360902#M374 theglenpub 2019-08-21T01:39:56Z July payslips are showing employee earnings from the last FY. Has anyone had this issue before and know how to fix it? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/july-payslips-are-showing-employee-earnings-from-the-last-fy-has/01/359726#M371 Sun, 18 Aug 2019 21:23:47 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/july-payslips-are-showing-employee-earnings-from-the-last-fy-has/01/359726#M371 trent-n-williams 2019-08-18T21:23:47Z Import of batch timesheets for payroll https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/import-of-batch-timesheets-for-payroll/01/359549#M369 <P>Is it possible to import a batch of timesheets (ie. 20 employees) into QuickBooks for a payroll run?&nbsp;</P> Sun, 18 Aug 2019 11:08:15 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/import-of-batch-timesheets-for-payroll/01/359549#M369 Jodzzzz 2019-08-18T11:08:15Z How do employee choose a project name when they fill in their timesheet? Or how to link time cost to porjects? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-employee-choose-a-project-name-when-they-fill-in-their/01/345017#M368 Here is an example: Alex worked from 8am to 10am on a project on 14th July.<BR />how do we get Alex's time to both show on the project tracking page as well as on his timesheet for that day at the same time? <BR /><BR /><BR />I have read this post below:<BR /><A target="_blank" href="https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-recent-payroll-not-showing-up-in-project-report/01/312700">https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-recent-payroll-not-showing-up-in-project-report/01/312700</A><BR />and also this youtube video:<BR /><DIV class="embed-responsive embed-responsive-16by9"> <IFRAME title="YouTube" class="embed-responsive-item" src="https://www.youtube.com/embed/7DkaSA06RdA?rel=0" width="420" height="315" frameborder="0" allowfullscreen=""></IFRAME> </DIV><BR /><BR />I still am confused about how timesheet and projects are linked. <BR /><BR />My understanding is all employees who worked on different projects should be able to choose which projected they worked on for each day of the week while filling in their timesheet. And this is done through their individual payroll portal. I do not find this feature available however. The timesheet only let you to set start and finish time for each day and fill in a description. <BR /><BR />In the project, we can add time cost for example employee named Alex who worked on 14th July for 3 hours. However, once saved this 3 hours does not show up on Alex's timesheet when we go to check his timesheet. <BR /><BR />The other way to add time to project is click the "Plus" sign, choose "weekly timesheet" and add time worked for Alex under a certain project. That only allows you to input the number of hours worked on certain day. And that does not show up on his timesheet either. In fact employees should only be give their payroll portal to fill in their timesheet. <BR /><BR />so how do we get Alex's time to both show on a project he worked on 14th July as well as on his timesheet for that day at the same time? <BR /><BR />thanks very much in advance? Thu, 18 Jul 2019 11:40:17 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-employee-choose-a-project-name-when-they-fill-in-their/01/345017#M368 AlanS0112 2019-07-18T11:40:17Z Re: How do employee choose a project name when they fill in their timesheet? Or how to link time ... https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/re-how-do-employee-choose-a-project-name-when-they-fill-in-their/01/345132#M362 <P>I'd like to share how timesheet works in QuickBooks, AlanS0112,</P> <P>&nbsp;</P> <P>The Timesheet function in the employee section is separate from the Weekly Timesheet showing in the Plus (+) window.</P> <P>&nbsp;</P> <P>When you set up the Employee Portal, your employee will only be able to enter the start and end time of their payroll hours. The option for adding the project time is unavailable in this field.</P> <P>&nbsp;</P> <P>Instead, you'll need to set up the employee as a Time tracker in the Manage Users page. This allows your employee to add time for their projects.</P> <P>&nbsp;</P> <P>Here's how:</P> <OL> <LI>Click the <STRONG>Gear </STRONG>icon located in the upper right-hand corner.</LI> <LI>Under <STRONG>Your Company</STRONG>, click <STRONG>Manage Users</STRONG>.</LI> <LI>Click <STRONG>Add user</STRONG>, and select <STRONG>Time tracking only</STRONG>.</LI> <LI>Click <STRONG>Next</STRONG>.</LI> <LI>Select or add the employee, and click <STRONG>Next</STRONG>.</LI> <LI>Enter contact information, and then click <STRONG>Save</STRONG>.</LI> </OL> <P>An invitation will be sent to their email address, so they can log in to the Time tracking page. Then, they can select either <STRONG>Weekly timesheet </STRONG>or<STRONG> Single activity</STRONG> to enter the time and select the specific project.</P> <P>&nbsp;</P> <P>Once they're done entering the time, you can see the information when you go to the <STRONG>Weekly timesheet</STRONG> or <STRONG>Single activity</STRONG> section in your QuickBooks.&nbsp;</P> <P>&nbsp;</P> <P>I'm adding this article that contains additional information on <A href="https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll-taxes/how-to-turn-on-and-set-up-time-tracking/00/186172" target="_blank">how to turn on and set up time tracking</A>.&nbsp;</P> <P>&nbsp;</P> <P>You can always reach out to us if you need more help with&nbsp;timesheets in QuickBooks. Have a great day!</P> Thu, 18 Jul 2019 14:41:52 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/re-how-do-employee-choose-a-project-name-when-they-fill-in-their/01/345132#M362 RenjolynC 2019-07-18T14:41:52Z I have entered opening balances for employees from another payroll system and I cant print payment summaries https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-have-entered-opening-balances-for-employees-from-another/01/351211#M360 Wed, 31 Jul 2019 05:25:52 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-have-entered-opening-balances-for-employees-from-another/01/351211#M360 Liz26 2019-07-31T05:25:52Z Where can I find a STP Engagement Authority Form template? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/where-can-i-find-a-stp-engagement-authority-form-template/01/342969#M358 Mon, 15 Jul 2019 06:29:33 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/where-can-i-find-a-stp-engagement-authority-form-template/01/342969#M358 IntuitChris 2019-07-15T06:29:33Z Can someone please call me regarding porting data from xero https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-someone-please-call-me-regarding-porting-data-from-xero/01/356324#M356 Mon, 12 Aug 2019 09:29:57 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-someone-please-call-me-regarding-porting-data-from-xero/01/356324#M356 ashdubash 2019-08-12T09:29:57Z Hi, How do I lodge the TPAR through Quickbooks SBR? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hi-how-do-i-lodge-the-tpar-through-quickbooks-sbr/01/355993#M354 There does not seem to be a lodge button!<BR />only print, email, export and download TPAR. <BR />Any help would be appreciated. Sun, 11 Aug 2019 08:47:42 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hi-how-do-i-lodge-the-tpar-through-quickbooks-sbr/01/355993#M354 stewart5 2019-08-11T08:47:42Z Can i edit the quotation form https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-edit-the-quotation-form/01/355988#M352 Sun, 11 Aug 2019 06:55:15 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-edit-the-quotation-form/01/355988#M352 refcoolrooms 2019-08-11T06:55:15Z Super for casual employees, is this calculated at the end of the month if each pay is not over $450? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/super-for-casual-employees-is-this-calculated-at-the-end-of-the/01/355260#M348 Thu, 08 Aug 2019 23:45:05 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/super-for-casual-employees-is-this-calculated-at-the-end-of-the/01/355260#M348 info375 2019-08-08T23:45:05Z How do I pay employee superannuation? Have just registered with BEAM https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-pay-employee-superannuation-have-just-registered-with/01/354401#M343 Wed, 07 Aug 2019 05:23:06 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-pay-employee-superannuation-have-just-registered-with/01/354401#M343 shane5 2019-08-07T05:23:06Z How can I set a default tax code for Shipping. I've already set all income accounts with Default tax Codes. https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-can-i-set-a-default-tax-code-for-shipping-i-ve-already-set/01/354387#M342 Wed, 07 Aug 2019 03:21:43 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-can-i-set-a-default-tax-code-for-shipping-i-ve-already-set/01/354387#M342 accounting151 2019-08-07T03:21:43Z Leave balances have been added to casual employees, how do I delete the annual leave? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/leave-balances-have-been-added-to-casual-employees-how-do-i/01/354311#M340 Tue, 06 Aug 2019 22:18:41 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/leave-balances-have-been-added-to-casual-employees-how-do-i/01/354311#M340 info375 2019-08-06T22:18:41Z We have new employees with an opening balance of annual leave, Long Service and Personal leave hours. How do I get them into the payroll system ? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/we-have-new-employees-with-an-opening-balance-of-annual-leave/01/353827#M338 Tue, 06 Aug 2019 05:07:15 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/we-have-new-employees-with-an-opening-balance-of-annual-leave/01/353827#M338 leanne-caddy 2019-08-06T05:07:15Z I am behind in sending pay events https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-am-behind-in-sending-pay-events/01/353760#M336 How do I add a pay event to enter this financial year to date payments? I am behind in setting STP up and am only now ready start using STP so I need to somehow back date to the beginning of this financial year. Tue, 06 Aug 2019 01:07:52 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-am-behind-in-sending-pay-events/01/353760#M336 MelissaRRD 2019-08-06T01:07:52Z Can I correct a payrun on the hours worked? It is for payrun of 13/6/19 to 26/6/19 https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-correct-a-payrun-on-the-hours-worked-it-is-for-payrun-of/01/353492#M334 On that date One employee had 76 hours instead of 76.25<BR />another one had 11.5hours instead of 10.5 Mon, 05 Aug 2019 18:47:17 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-correct-a-payrun-on-the-hours-worked-it-is-for-payrun-of/01/353492#M334 davidlucylim 2019-08-05T18:47:17Z I have a client who's employee wants to take more leave than he has accumulated. How do I process this in QB? Do a leave adjustment after earnings? Thanks, Bert https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-have-a-client-who-s-employee-wants-to-take-more-leave-than-he/01/351795#M329 Thu, 01 Aug 2019 00:31:31 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-have-a-client-who-s-employee-wants-to-take-more-leave-than-he/01/351795#M329 egbertbos 2019-08-01T00:31:31Z How do I pay a a current liability https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-pay-a-a-current-liability/01/351655#M326 Wed, 31 Jul 2019 20:29:17 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-pay-a-a-current-liability/01/351655#M326 0001189379 2019-07-31T20:29:17Z Need to record payment for pre QB Q4 BAS but I don't have a BAS Liabilities Payable account to do journal entry, only GST Liabilities Payable. Is this the same thing? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/need-to-record-payment-for-pre-qb-q4-bas-but-i-don-t-have-a-bas/01/349990#M324 Mon, 29 Jul 2019 07:57:06 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/need-to-record-payment-for-pre-qb-q4-bas-but-i-don-t-have-a-bas/01/349990#M324 dmckjones 2019-07-29T07:57:06Z I want to withhold final weeks wages from an employee who has given inadequate notice of termination. How should I record this in quickbooks and to which account shall i put the wages withheld? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-want-to-withhold-final-weeks-wages-from-an-employee-who-has/01/349931#M322 Mon, 29 Jul 2019 01:33:35 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-want-to-withhold-final-weeks-wages-from-an-employee-who-has/01/349931#M322 Jenny Bandara 2019-07-29T01:33:35Z My new laptop can't access the 'employee' menu, but my desktop can? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/my-new-laptop-can-t-access-the-employee-menu-but-my-desktop-can/01/349375#M320 Sat, 27 Jul 2019 02:08:16 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/my-new-laptop-can-t-access-the-employee-menu-but-my-desktop-can/01/349375#M320 service14 2019-07-27T02:08:16Z What do I do in the Gift Certificate Liability account with vouchers that have expired (not redeemed)? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/what-do-i-do-in-the-gift-certificate-liability-account-with/01/349347#M318 Sat, 27 Jul 2019 00:27:35 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/what-do-i-do-in-the-gift-certificate-liability-account-with/01/349347#M318 s_heagney 2019-07-27T00:27:35Z Why does my annual leave loading calculate and show on the payrun but not the annual leave? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-does-my-annual-leave-loading-calculate-and-show-on-the/01/348859#M316 Fri, 26 Jul 2019 01:02:15 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-does-my-annual-leave-loading-calculate-and-show-on-the/01/348859#M316 amanda-fennell 2019-07-26T01:02:15Z Payg is wrong on prepare BAS for the period April to June, how do i change this? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payg-is-wrong-on-prepare-bas-for-the-period-april-to-june-how-do/01/348840#M314 Fri, 26 Jul 2019 00:14:11 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payg-is-wrong-on-prepare-bas-for-the-period-april-to-june-how-do/01/348840#M314 switchedonbookke 2019-07-26T00:14:11Z I'm looking for some basic training (no online training) face to face if possible for 3 hours. I'm Sydney based. Thanks! https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-m-looking-for-some-basic-training-no-online-training-face-to/01/348398#M312 Thu, 25 Jul 2019 11:17:49 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-m-looking-for-some-basic-training-no-online-training-face-to/01/348398#M312 a2belevators 2019-07-25T11:17:49Z Adjusting a BAS to account for differences in a previous financial year. In the June BAS we have a refund of 354, but we have to adjust 376 that is owed from 2018 . How ? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/adjusting-a-bas-to-account-for-differences-in-a-previous/01/348323#M310 Thu, 25 Jul 2019 03:30:24 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/adjusting-a-bas-to-account-for-differences-in-a-previous/01/348323#M310 accounts95 2019-07-25T03:30:24Z How do I change the colours? Grey on a White background is not the best to read https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-change-the-colours-grey-on-a-white-background-is-not/01/347801#M308 Wed, 24 Jul 2019 07:55:39 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-change-the-colours-grey-on-a-white-background-is-not/01/347801#M308 michael42 2019-07-24T07:55:39Z How do I change an employee from casual to full time, with increased pay rate, mid pay period? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-change-an-employee-from-casual-to-full-time-with/01/347167#M306 Tue, 23 Jul 2019 03:01:40 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-change-an-employee-from-casual-to-full-time-with/01/347167#M306 HECLisa 2019-07-23T03:01:40Z My client has given me access to their company file. They have payroll but I cannot access it. Can anyone help https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/my-client-has-given-me-access-to-their-company-file-they-have/01/346134#M299 Sat, 20 Jul 2019 05:35:12 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/my-client-has-given-me-access-to-their-company-file-they-have/01/346134#M299 davegisb 2019-07-20T05:35:12Z Why is the Payroll and Employees section available via the desktop app but not when logged in via the internet on any browser (we've tried all 4). https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-is-the-payroll-and-employees-section-available-via-the/01/344668#M297 Wed, 17 Jul 2019 22:56:20 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-is-the-payroll-and-employees-section-available-via-the/01/344668#M297 accounts90 2019-07-17T22:56:20Z Hello I can't access m,y clients Payroll from master account. Can you please help me to fix it. https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hello-i-can-t-access-m-y-clients-payroll-from-master-account-can/01/344000#M295 hello I can't access my client's Payroll from master account. Can you please help me to fix it. Wed, 17 Jul 2019 02:14:06 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hello-i-can-t-access-m-y-clients-payroll-from-master-account-can/01/344000#M295 user16070 2019-07-17T02:14:06Z Do we have to use STP if we have only have one standard employee and the other two employees are considered "closely held"? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/do-we-have-to-use-stp-if-we-have-only-have-one-standard-employee/01/343393#M293 Tue, 16 Jul 2019 00:48:51 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/do-we-have-to-use-stp-if-we-have-only-have-one-standard-employee/01/343393#M293 IntuitChris 2019-07-16T00:48:51Z I use automated pay-runs, I enabled STP a couple of weeks ago, but it hasn't been lodged with the ATO, Is there something else I should do? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-use-automated-pay-runs-i-enabled-stp-a-couple-of-weeks-ago-but/01/343383#M291 Tue, 16 Jul 2019 00:21:49 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-use-automated-pay-runs-i-enabled-stp-a-couple-of-weeks-ago-but/01/343383#M291 IntuitChris 2019-07-16T00:21:49Z Do contractors who issue separate invoices need to be included in STP? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/do-contractors-who-issue-separate-invoices-need-to-be-included/01/342971#M289 Mon, 15 Jul 2019 06:33:18 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/do-contractors-who-issue-separate-invoices-need-to-be-included/01/342971#M289 IntuitChris 2019-07-15T06:33:18Z What do I do if I made a mistaken when finalising STP? https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/what-do-i-do-if-i-made-a-mistaken-when-finalising-stp/01/342965#M287 Mon, 15 Jul 2019 06:19:56 GMT https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/what-do-i-do-if-i-made-a-mistaken-when-finalising-stp/01/342965#M287 IntuitChris 2019-07-15T06:19:56Z
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<channel>
<title>Payroll and STP topics</title>
<link>
https://quickbooks.intuit.com/learn-support/payroll-and-stp/misc/02/pay-au
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<description>Payroll and STP topics</description>
<pubDate>Wed, 16 Oct 2019 04:22:54 GMT</pubDate>
<dc:creator>pay-au</dc:creator>
<dc:date>2019-10-16T04:22:54Z</dc:date>
<item>
<title>
Good morning. Leave loading has disappeared from one employees pay slip. Settings are the same as other employees. Any ideas on how to get it back? TIA
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/good-morning-leave-loading-has-disappeared-from-one-employees/01/394198#M526
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<pubDate>Mon, 14 Oct 2019 00:40:35 GMT</pubDate>
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https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/good-morning-leave-loading-has-disappeared-from-one-employees/01/394198#M526
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<dc:creator>user30316</dc:creator>
<dc:date>2019-10-14T00:40:35Z</dc:date>
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<title>Is there an app for payroll on iphone?</title>
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https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/is-there-an-app-for-payroll-on-iphone/01/393666#M524
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<description/>
<pubDate>Sat, 12 Oct 2019 13:48:08 GMT</pubDate>
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<dc:creator>julie51</dc:creator>
<dc:date>2019-10-12T13:48:08Z</dc:date>
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<item>
<title>How to make payslips</title>
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https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-to-make-payslips/01/393090#M522
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<description/>
<pubDate>Fri, 11 Oct 2019 08:34:46 GMT</pubDate>
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https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-to-make-payslips/01/393090#M522
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<dc:creator>surjit-thiara5</dc:creator>
<dc:date>2019-10-11T08:34:46Z</dc:date>
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<item>
<title>How to correct a lodged pay run?</title>
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https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-to-correct-a-lodged-pay-run/01/393063#M520
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<description>
<P>Hi, a simple question.&nbsp;</P><P>&nbsp;</P><P>I had lodged a pay event to ATO about 2 weeks ago.</P><P>&nbsp;</P><P>And recently I realized that the total figures were wrong.&nbsp;</P><P>&nbsp;</P><P>I can't delete that pay run.&nbsp;</P><P>&nbsp;</P><P>How can I fix this mistake?&nbsp;&nbsp;</P>
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<pubDate>Fri, 11 Oct 2019 04:50:51 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-to-correct-a-lodged-pay-run/01/393063#M520
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<dc:creator>Tammy</dc:creator>
<dc:date>2019-10-11T04:50:51Z</dc:date>
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<title>
I realise that payslips are normally sent when you finalise a pay Run. --- BUT for one of my clients, the pay slips have to be sent by email manually. Why is this?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-realise-that-payslips-are-normally-sent-when-you-finalise-a/01/393039#M518
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<pubDate>Fri, 11 Oct 2019 02:16:27 GMT</pubDate>
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<dc:creator>info512</dc:creator>
<dc:date>2019-10-11T02:16:27Z</dc:date>
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<item>
<title>Am I able to do payroll on my iPad?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/am-i-able-to-do-payroll-on-my-ipad/01/392366#M516
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<description/>
<pubDate>Thu, 10 Oct 2019 05:32:09 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/am-i-able-to-do-payroll-on-my-ipad/01/392366#M516
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<dc:creator>oranamotorinn</dc:creator>
<dc:date>2019-10-10T05:32:09Z</dc:date>
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<item>
<title>
I have an employee who is requesting holiday maker rate. they are from USA
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-have-an-employee-who-is-requesting-holiday-maker-rate-they-are/01/392338#M512
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<description/>
<pubDate>Thu, 10 Oct 2019 03:51:48 GMT</pubDate>
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<dc:creator>jenny22</dc:creator>
<dc:date>2019-10-10T03:51:48Z</dc:date>
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<item>
<title>
Which chart of account do you post Workers Compensation Insurance premiiums?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/which-chart-of-account-do-you-post-workers-compensation/01/392281#M509
</link>
<description/>
<pubDate>Thu, 10 Oct 2019 01:38:31 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/which-chart-of-account-do-you-post-workers-compensation/01/392281#M509
</guid>
<dc:creator>kathrynrinaldo</dc:creator>
<dc:date>2019-10-10T01:38:31Z</dc:date>
</item>
<item>
<title>STP</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/stp/01/392256#M508
</link>
<description>
<P>Hi</P><P>We have just registered for STP in Jul19 and have the concession to report on a quarterly basis.</P><P>How do I do that in QB?</P><P>Also if&nbsp; I have extension to report STP to 1.1.20, how do I do my first reporting since half the year payruns would have passed already?</P><P>Thank you for your help</P>
</description>
<pubDate>Thu, 10 Oct 2019 00:06:06 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/stp/01/392256#M508
</guid>
<dc:creator>JSA</dc:creator>
<dc:date>2019-10-10T00:06:06Z</dc:date>
</item>
<item>
<title>Payroll Entering Sunday rate.</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payroll-entering-sunday-rate/01/391787#M506
</link>
<description>
<P>Hi&nbsp;</P><P>&nbsp;</P><P>I am trying to enter Sunday rate for a casual.&nbsp; &nbsp;The rate has automatically calculated $50.00 but under the award I can pay $37.50, but it seems to put the stop sign when I try to change it.&nbsp;</P><P>&nbsp;</P><P>How do I alter it.&nbsp;</P><P>&nbsp;</P><P>Thanks .</P><P>&nbsp;</P><P>Ann&nbsp;</P>
</description>
<pubDate>Wed, 09 Oct 2019 14:03:51 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payroll-entering-sunday-rate/01/391787#M506
</guid>
<dc:creator>Ancient67</dc:creator>
<dc:date>2019-10-09T14:03:51Z</dc:date>
</item>
<item>
<title>Long Service Leave set up and provision</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/long-service-leave-set-up-and-provision/01/388041#M504
</link>
<description>
<P>Hi,</P><P>I have 2 questions.</P><P>1. &nbsp;I want to know the correct way to set up LSL. &nbsp;For some reason mine got deleted and now I'm not sure how to set it up again.</P><P>2. &nbsp;I don't believe it was calculating correctly, I have an employee that has been with the company for 7 years but it isn't calculating the correct amount. &nbsp;The start date is correct. &nbsp;It is way way off. &nbsp;So not sure if it was set up incorrectly to start off with or not.</P><P>&nbsp;</P><P>Any help would be appreciated.</P><P>&nbsp;</P><P>Thanks</P><P>&nbsp;</P>
</description>
<pubDate>Wed, 02 Oct 2019 06:23:22 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/long-service-leave-set-up-and-provision/01/388041#M504
</guid>
<dc:creator>mmarshallnexus</dc:creator>
<dc:date>2019-10-02T06:23:22Z</dc:date>
</item>
<item>
<title>
Hi can you please tell me how to amend payroll to show a employee has worked on a public holiday?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hi-can-you-please-tell-me-how-to-amend-payroll-to-show-a/01/390311#M502
</link>
<description/>
<pubDate>Mon, 07 Oct 2019 08:29:33 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hi-can-you-please-tell-me-how-to-amend-payroll-to-show-a/01/390311#M502
</guid>
<dc:creator>johnmorrisey</dc:creator>
<dc:date>2019-10-07T08:29:33Z</dc:date>
</item>
<item>
<title>
Can i put in deduction of food &amp; keep into backpackers wages so it deducts automatically? how do i do it?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-put-in-deduction-of-food-amp-keep-into-backpackers-wages/01/390269#M500
</link>
<description/>
<pubDate>Mon, 07 Oct 2019 03:52:44 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-put-in-deduction-of-food-amp-keep-into-backpackers-wages/01/390269#M500
</guid>
<dc:creator>lout1</dc:creator>
<dc:date>2019-10-07T03:52:44Z</dc:date>
</item>
<item>
<title>
Why are my payroll amounts suddenly zero in the payg witholding details report when there is data from previous periods?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-are-my-payroll-amounts-suddenly-zero-in-the-payg-witholding/01/389324#M498
</link>
<description>
All coding is correct. I have data for July but not for August and September.
</description>
<pubDate>Fri, 04 Oct 2019 08:57:57 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-are-my-payroll-amounts-suddenly-zero-in-the-payg-witholding/01/389324#M498
</guid>
<dc:creator>egbertbos</dc:creator>
<dc:date>2019-10-04T08:57:57Z</dc:date>
</item>
<item>
<title>
How can I process an adjustment pay for an employee?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-can-i-process-an-adjustment-pay-for-an-employee/01/388036#M495
</link>
<description>
A part time employee was incorrectly set up with "per annum" pay rate instead of "per hour".&nbsp;&nbsp;She increased her hours and I edited her standard work week in the defaults.&nbsp;&nbsp;I din't notice that this resulted in substantially reducing her hourly rate meaning that she was short paid.&nbsp;&nbsp;The Pay Run was finalised, the payment was made, the STP was lodged and she received her pay slip.&nbsp;&nbsp;Ordinary hours and Annual Leave hours were involved.&nbsp;&nbsp;I have been chatting on the help desk for one hour and getting nowhere.&nbsp;&nbsp;I do not have phone coverage so can't schedule a call.&nbsp;&nbsp;Please help :(
</description>
<pubDate>Wed, 02 Oct 2019 05:54:39 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-can-i-process-an-adjustment-pay-for-an-employee/01/388036#M495
</guid>
<dc:creator>keating.jan</dc:creator>
<dc:date>2019-10-02T05:54:39Z</dc:date>
</item>
<item>
<title>Take LSL how is this entered into payroll</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/take-lsl-how-is-this-entered-into-payroll/01/388000#M490
</link>
<description/>
<pubDate>Wed, 02 Oct 2019 03:16:33 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/take-lsl-how-is-this-entered-into-payroll/01/388000#M490
</guid>
<dc:creator>user14314</dc:creator>
<dc:date>2019-10-02T03:16:33Z</dc:date>
</item>
<item>
<title>
How to change an employee pay run from fortnightly to quarterly.
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-to-change-an-employee-pay-run-from-fortnightly-to-quarterly/01/387981#M489
</link>
<description>
<P>My 2 employees have been set up for fortnightly payroll runs&nbsp; but they should be quarterly.&nbsp; If quarterly is still not available, they need to be monthly.&nbsp; How to change when option is not available.</P>
</description>
<pubDate>Wed, 02 Oct 2019 01:50:35 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-to-change-an-employee-pay-run-from-fortnightly-to-quarterly/01/387981#M489
</guid>
<dc:creator>Moula</dc:creator>
<dc:date>2019-10-02T01:50:35Z</dc:date>
</item>
<item>
<title>
Quickpayroll is not working. Does anyone know if there is a problem with QBO ?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/quickpayroll-is-not-working-does-anyone-know-if-there-is-a/01/387462#M487
</link>
<description/>
<pubDate>Tue, 01 Oct 2019 11:07:55 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/quickpayroll-is-not-working-does-anyone-know-if-there-is-a/01/387462#M487
</guid>
<dc:creator>pollett</dc:creator>
<dc:date>2019-10-01T11:07:55Z</dc:date>
</item>
<item>
<title>
Can I get help to edit PAYGW when preparing BAS. It is showing a quarterly payment but I pay monthly so I only need to include Sept PAYGW in July-Sept BAS?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-get-help-to-edit-paygw-when-preparing-bas-it-is-showing-a/01/387369#M485
</link>
<description/>
<pubDate>Tue, 01 Oct 2019 06:27:43 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-get-help-to-edit-paygw-when-preparing-bas-it-is-showing-a/01/387369#M485
</guid>
<dc:creator>accounts148</dc:creator>
<dc:date>2019-10-01T06:27:43Z</dc:date>
</item>
<item>
<title>
Every time I create a pay run the same employee always has one line of unpaid earnings. Its has no date or anything. Timesheets are fine. How do I stop this?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/every-time-i-create-a-pay-run-the-same-employee-always-has-one/01/365780#M482
</link>
<description/>
<pubDate>Sun, 01 Sep 2019 05:17:41 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/every-time-i-create-a-pay-run-the-same-employee-always-has-one/01/365780#M482
</guid>
<dc:creator>tdewe</dc:creator>
<dc:date>2019-09-01T05:17:41Z</dc:date>
</item>
<item>
<title>
unable to finalize a pay run as the screen does not allow me to scroll low enough to click on the finalize button?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/unable-to-finalize-a-pay-run-as-the-screen-does-not-allow-me-to/01/370907#M480
</link>
<description/>
<pubDate>Mon, 09 Sep 2019 11:29:21 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/unable-to-finalize-a-pay-run-as-the-screen-does-not-allow-me-to/01/370907#M480
</guid>
<dc:creator>DT1974</dc:creator>
<dc:date>2019-09-09T11:29:21Z</dc:date>
</item>
<item>
<title>
Why can't i find new staff to create timesheet on drop down list?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-can-t-i-find-new-staff-to-create-timesheet-on-drop-down-list/01/383198#M478
</link>
<description/>
<pubDate>Thu, 26 Sep 2019 08:06:48 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-can-t-i-find-new-staff-to-create-timesheet-on-drop-down-list/01/383198#M478
</guid>
<dc:creator>user32996</dc:creator>
<dc:date>2019-09-26T08:06:48Z</dc:date>
</item>
<item>
<title>
My plan includes payroll for 10 employees per month, however, i only have 8 employees now. the system keep going to ask me to pay extra money when i was doing payrun
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/my-plan-includes-payroll-for-10-employees-per-month-however-i/01/386733#M477
</link>
<description/>
<pubDate>Mon, 30 Sep 2019 02:11:10 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/my-plan-includes-payroll-for-10-employees-per-month-however-i/01/386733#M477
</guid>
<dc:creator>fonniechan2013</dc:creator>
<dc:date>2019-09-30T02:11:10Z</dc:date>
</item>
<item>
<title>
How do you deduct $x amount from an employees final wages, when terminating their employment. A written agreement was made to pay this back if they left within 6mths.
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-you-deduct-x-amount-from-an-employees-final-wages-when/01/386221#M475
</link>
<description/>
<pubDate>Sat, 28 Sep 2019 03:03:02 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-you-deduct-x-amount-from-an-employees-final-wages-when/01/386221#M475
</guid>
<dc:creator>aussie-ness</dc:creator>
<dc:date>2019-09-28T03:03:02Z</dc:date>
</item>
<item>
<title>
It seems that the One Touch Payroll system has allocated nearly twice as much superannuation, how do you fix this?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/it-seems-that-the-one-touch-payroll-system-has-allocated-nearly/01/385632#M473
</link>
<description/>
<pubDate>Fri, 27 Sep 2019 02:36:36 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/it-seems-that-the-one-touch-payroll-system-has-allocated-nearly/01/385632#M473
</guid>
<dc:creator>relstone</dc:creator>
<dc:date>2019-09-27T02:36:36Z</dc:date>
</item>
<item>
<title>
How do I move an employee from permanent to casual, and use up all annual leave and stop it accruing?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-move-an-employee-from-permanent-to-casual-and-use-up/01/381048#M471
</link>
<description/>
<pubDate>Thu, 26 Sep 2019 00:15:30 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-move-an-employee-from-permanent-to-casual-and-use-up/01/381048#M471
</guid>
<dc:creator>LindaJB</dc:creator>
<dc:date>2019-09-26T00:15:30Z</dc:date>
</item>
<item>
<title>
Do we pay out sick leave when we terminate employee
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/do-we-pay-out-sick-leave-when-we-terminate-employee/01/380344#M469
</link>
<description/>
<pubDate>Wed, 25 Sep 2019 02:49:45 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/do-we-pay-out-sick-leave-when-we-terminate-employee/01/380344#M469
</guid>
<dc:creator>shanegilchrist</dc:creator>
<dc:date>2019-09-25T02:49:45Z</dc:date>
</item>
<item>
<title>
Processing a payrun, automatically adds 38 hrs to casual wage and doesn't allow for adjustment why?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/processing-a-payrun-automatically-adds-38-hrs-to-casual-wage-and/01/379164#M461
</link>
<description/>
<pubDate>Mon, 23 Sep 2019 07:56:07 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/processing-a-payrun-automatically-adds-38-hrs-to-casual-wage-and/01/379164#M461
</guid>
<dc:creator>tanya5</dc:creator>
<dc:date>2019-09-23T07:56:07Z</dc:date>
</item>
<item>
<title>
Hi there, I am not able to access my Employee portal. i have been doing payroll for my staff myself for past 1.5 years and suddenly lost the access. Plz help?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hi-there-i-am-not-able-to-access-my-employee-portal-i-have-been/01/378854#M459
</link>
<description/>
<pubDate>Sun, 22 Sep 2019 09:49:19 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hi-there-i-am-not-able-to-access-my-employee-portal-i-have-been/01/378854#M459
</guid>
<dc:creator>mehwiawan</dc:creator>
<dc:date>2019-09-22T09:49:19Z</dc:date>
</item>
<item>
<title>
I can't access my employee/payroll information anymore with Keypay
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-can-t-access-my-employee-payroll-information-anymore-with/01/378843#M457
</link>
<description/>
<pubDate>Sun, 22 Sep 2019 06:27:20 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-can-t-access-my-employee-payroll-information-anymore-with/01/378843#M457
</guid>
<dc:creator>fi-faulkner</dc:creator>
<dc:date>2019-09-22T06:27:20Z</dc:date>
</item>
<item>
<title>
Can QBO online auto calculate salary for full-time employee start date on 20th?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-qbo-online-auto-calculate-salary-for-full-time-employee/01/378825#M455
</link>
<description>How can it be done?</description>
<pubDate>Sun, 22 Sep 2019 04:05:33 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-qbo-online-auto-calculate-salary-for-full-time-employee/01/378825#M455
</guid>
<dc:creator>accounts123</dc:creator>
<dc:date>2019-09-22T04:05:33Z</dc:date>
</item>
<item>
<title>
I would like to adjust the payrate percentage%2C under the payroll setting%2C there is no pay categories
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-would-like-to-adjust-the-payrate-percentage-2c-under-the/01/378586#M452
</link>
<description/>
<pubDate>Sat, 21 Sep 2019 07:56:07 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-would-like-to-adjust-the-payrate-percentage-2c-under-the/01/378586#M452
</guid>
<dc:creator>bill65</dc:creator>
<dc:date>2019-09-21T07:56:07Z</dc:date>
</item>
<item>
<title>Cannot log into payroll....why</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/cannot-log-into-payroll-why/01/378582#M451
</link>
<description/>
<pubDate>Sat, 21 Sep 2019 07:31:21 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/cannot-log-into-payroll-why/01/378582#M451
</guid>
<dc:creator>lyndal_m</dc:creator>
<dc:date>2019-09-21T07:31:21Z</dc:date>
</item>
<item>
<title>Backdate Start Date for Payroll</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/backdate-start-date-for-payroll/01/378557#M448
</link>
<description>
<P>I have just set up QuickBooks for my company and need to pay an employee from the start date of a project with a client which was 2 months ago (the employee is me so I am not so stressed) but if I do it as a lump sum the tax rate will be different. Is there a way of starting the weekly pay runs from the start date of the project - which was 2 months ago and continue on from now?&nbsp;</P>
</description>
<pubDate>Sat, 21 Sep 2019 04:33:54 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/backdate-start-date-for-payroll/01/378557#M448
</guid>
<dc:creator>Change Agent</dc:creator>
<dc:date>2019-09-21T04:33:54Z</dc:date>
</item>
<item>
<title>Why can't I key in the hours that staff worked?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-can-t-i-key-in-the-hours-that-staff-worked/01/378552#M447
</link>
<description/>
<pubDate>Sat, 21 Sep 2019 03:57:37 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-can-t-i-key-in-the-hours-that-staff-worked/01/378552#M447
</guid>
<dc:creator>celiacao</dc:creator>
<dc:date>2019-09-21T03:57:37Z</dc:date>
</item>
<item>
<title>
Can I stop a pay run submission which has been stuck in the process of "being submitted to the ato " for nearly a week?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-stop-a-pay-run-submission-which-has-been-stuck-in-the/01/378451#M443
</link>
<description/>
<pubDate>Fri, 20 Sep 2019 21:42:55 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-stop-a-pay-run-submission-which-has-been-stuck-in-the/01/378451#M443
</guid>
<dc:creator>sunburygymnastic</dc:creator>
<dc:date>2019-09-20T21:42:55Z</dc:date>
</item>
<item>
<title>Issue with my monthly paiment</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/issue-with-my-monthly-paiment/01/378140#M441
</link>
<description/>
<pubDate>Fri, 20 Sep 2019 11:41:01 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/issue-with-my-monthly-paiment/01/378140#M441
</guid>
<dc:creator>nichenougatinfo</dc:creator>
<dc:date>2019-09-20T11:41:01Z</dc:date>
</item>
<item>
<title>Payroll payment to general ledger</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payroll-payment-to-general-ledger/01/378093#M439
</link>
<description>
<P>I am new to Quickbooks. I have created my pay runs but now I need to record the payment. How do I do this please?</P>
</description>
<pubDate>Fri, 20 Sep 2019 08:48:13 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payroll-payment-to-general-ledger/01/378093#M439
</guid>
<dc:creator>Yarravic</dc:creator>
<dc:date>2019-09-20T08:48:13Z</dc:date>
</item>
<item>
<title>Saved payruns not sent to ATO</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/saved-payruns-not-sent-to-ato/01/377362#M437
</link>
<description>
<P>Late starter!&nbsp; Created Payruns, saved them but did not send.&nbsp; Where do I find them now, so that I can send to ATO?</P>
</description>
<pubDate>Thu, 19 Sep 2019 11:11:47 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/saved-payruns-not-sent-to-ato/01/377362#M437
</guid>
<dc:creator>2406Barbara</dc:creator>
<dc:date>2019-09-19T11:11:47Z</dc:date>
</item>
<item>
<title>
I can't log in to my employees section to pay my employees
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-can-t-log-in-to-my-employees-section-to-pay-my-employees/01/377321#M435
</link>
<description/>
<pubDate>Thu, 19 Sep 2019 08:42:24 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-can-t-log-in-to-my-employees-section-to-pay-my-employees/01/377321#M435
</guid>
<dc:creator>scantex</dc:creator>
<dc:date>2019-09-19T08:42:24Z</dc:date>
</item>
<item>
<title>
How do I apply personal leave into the pay run of an individual employee?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-apply-personal-leave-into-the-pay-run-of-an-individual/01/377303#M433
</link>
<description/>
<pubDate>Thu, 19 Sep 2019 06:52:23 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-apply-personal-leave-into-the-pay-run-of-an-individual/01/377303#M433
</guid>
<dc:creator>sobahbeverages</dc:creator>
<dc:date>2019-09-19T06:52:23Z</dc:date>
</item>
<item>
<title>I cannot log into payroll</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-cannot-log-into-payroll/01/377155#M429
</link>
<description/>
<pubDate>Wed, 18 Sep 2019 21:52:59 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-cannot-log-into-payroll/01/377155#M429
</guid>
<dc:creator>mathiesons4</dc:creator>
<dc:date>2019-09-18T21:52:59Z</dc:date>
</item>
<item>
<title>How can I lodge STP quarterly?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-can-i-lodge-stp-quarterly/01/376708#M427
</link>
<description>
<P>Hi, can we lodged STP quarterly with Create Update Event in Report/STP ?&nbsp; Thank you</P>
</description>
<pubDate>Wed, 18 Sep 2019 05:57:55 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-can-i-lodge-stp-quarterly/01/376708#M427
</guid>
<dc:creator>XUAN</dc:creator>
<dc:date>2019-09-18T05:57:55Z</dc:date>
</item>
<item>
<title>
Does anyone know how to fix a duplication of pre tax deductions in a payrun?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/does-anyone-know-how-to-fix-a-duplication-of-pre-tax-deductions/01/376539#M425
</link>
<description/>
<pubDate>Tue, 17 Sep 2019 22:16:54 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/does-anyone-know-how-to-fix-a-duplication-of-pre-tax-deductions/01/376539#M425
</guid>
<dc:creator>rscott1</dc:creator>
<dc:date>2019-09-17T22:16:54Z</dc:date>
</item>
<item>
<title>
When we try to lodge a pay run even though they are completed it says there are no employees included when quite obviously they are?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/when-we-try-to-lodge-a-pay-run-even-though-they-are-completed-it/01/375432#M422
</link>
<description/>
<pubDate>Mon, 16 Sep 2019 08:25:36 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/when-we-try-to-lodge-a-pay-run-even-though-they-are-completed-it/01/375432#M422
</guid>
<dc:creator>jr-horan</dc:creator>
<dc:date>2019-09-16T08:25:36Z</dc:date>
</item>
<item>
<title>Payroll error</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payroll-error/01/373691#M415
</link>
<description>
<P>I have come across an error in my last pay run that i need help with.&nbsp; I import time sheets from Deputy into Quickbooks and somehow a couple of them got missed when approving and didn't export across leaving my employee unpaid for 3 days.&nbsp; How do i amend the pay run and transfer the money?</P>
</description>
<pubDate>Wed, 11 Sep 2019 22:17:17 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payroll-error/01/373691#M415
</guid>
<dc:creator>CathyL</dc:creator>
<dc:date>2019-09-11T22:17:17Z</dc:date>
</item>
<item>
<title>
Please call me back. needing to set up a profile without access to financial information only employee and HR information. thank you
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/please-call-me-back-needing-to-set-up-a-profile-without-access/01/372647#M413
</link>
<description/>
<pubDate>Tue, 10 Sep 2019 13:10:13 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/please-call-me-back-needing-to-set-up-a-profile-without-access/01/372647#M413
</guid>
<dc:creator>lesley7</dc:creator>
<dc:date>2019-09-10T13:10:13Z</dc:date>
</item>
<item>
<title>Payroll Support is changing</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payroll-support-is-changing/01/372566#M412
</link>
<description>
<P><SPAN>Dear Community,</SPAN></P><P>&nbsp;</P><P><SPAN>We are pleased to announce that as of <STRONG>Monday 16th</STRONG><STRONG> September 2019</STRONG>, you will be able to access payroll support directly from the QuickBooks team.</SPAN></P><P>&nbsp;</P><P><STRONG><EM><SPAN>What does this mean for you?</SPAN></EM></STRONG></P><P><SPAN>Payroll support will now only be available from the QuickBooks team, who can be accessed by 24/7 live chat and phone by clicking&nbsp;<STRONG>Help</STRONG> while logged into QuickBooks or by visiting our&nbsp;<A href="https://help.quickbooks.intuit.com/en_AU/contact" target="_self">Contact Us </A>page.</SPAN></P><P>&nbsp;</P><P><SPAN>There is also a large range of Payroll Help &amp; Support articles available to you via the <STRONG>Help&nbsp;</STRONG>button within QuickBooks, once you are logged in or from the <A href="https://quickbooks.intuit.com/learn-support/payroll-and-stp/misc/02/payroll-au?label=QuickBooks%20Online" target="_self">Community:</A></SPAN></P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" style="width: 223px;"><img src="https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/25738iA7B7ED75999975A3/image-size/medium?v=1.0&amp;px=400" alt="2019-09-09_13-00-03.png" title="2019-09-09_13-00-03.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" style="width: 318px;"><img src="https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/25739iE208B09F08B38634/image-size/medium?v=1.0&amp;px=400" alt="2019-09-09_13-01-36.png" title="2019-09-09_13-01-36.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P><STRONG><EM><SPAN>What do you need to do?</SPAN></EM></STRONG></P><P><SPAN>If you have saved the email address: <STRONG>support&nbsp;@ yourpayroll.com.au</STRONG>&nbsp;&nbsp;we recommend removing this email address from your saved contacts to avoid any confusion as our payroll partner KeyPay will no longer offer payroll support to QuickBooks customers.</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><STRONG><EM><SPAN>Why are we making these changes?</SPAN></EM></STRONG></P><P><SPAN>The payroll landscape has seen much change over the past year, including the introduction of STP. We want to be able to support you the best way we can by aligning the QuickBooks Payroll support experience with our other product offerings.</SPAN></P><P>&nbsp;</P><P><SPAN>If you have any questions, feel free to leave them below.</SPAN></P>
</description>
<pubDate>Wed, 11 Sep 2019 07:18:44 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payroll-support-is-changing/01/372566#M412
</guid>
<dc:creator>IntuitChris</dc:creator>
<dc:date>2019-09-11T07:18:44Z</dc:date>
</item>
<item>
<title>Creating and Lodging an Amended Finalisation Event</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/creating-and-lodging-an-amended-finalisation-event/01/370908#M410
</link>
<description>
<P>Hi,</P><P>I pay weekly.&nbsp; I made a mistake on the pay run (period 22-28 July 2019)&nbsp; for two employees where i did not type the correct hours.&nbsp; I put less hours and the rate is different too but the payment on my bank statement is correct. See sample below.</P><P>Real&nbsp; &nbsp; &nbsp; &nbsp;hours 41.5 Rate $22.30 = $925.45 -&nbsp; tax $157 = $768.45&nbsp; I paid $768.45&nbsp; Date 30-07-2019</P><P>Mistake hours 28&nbsp; &nbsp; Rate $15&nbsp; &nbsp; &nbsp; &nbsp;= $420&nbsp; &nbsp; &nbsp; &nbsp;-&nbsp; tax $13&nbsp; &nbsp;= $407&nbsp; This is in the Pay Slip Date 30-07-2019&nbsp; &nbsp; &nbsp;</P><P>&nbsp;</P><P>How can I fix this mistake in both, payslip and ATO STP as I already lodged it.&nbsp; &nbsp;</P><P>&nbsp;</P><P>I read about&nbsp;<A href="https://support.yourpayroll.com.au/hc/en-au/articles/[removed]-Creating-and-Lodging-an-Amended-Finalisation-Event" target="_blank" rel="noopener">Creating and Lodging an Amended Finalisation Event</A>&nbsp;my quick books does not show amended finalisation event.&nbsp; Also, I read that it is possible to do it just in the next 14 days.</P><P>&nbsp;</P><P>I need to fix the pay run as the amount on it is not matching with the payment on the bank statement.&nbsp; Also, I need to let ATO know about the mistake.</P><P>&nbsp;</P><P>Is anyone knows how to proceed.&nbsp; Thank you for your help.</P><P>Arletteh</P><P>&nbsp;</P><P>&nbsp;</P>
</description>
<pubDate>Mon, 09 Sep 2019 11:31:39 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/creating-and-lodging-an-amended-finalisation-event/01/370908#M410
</guid>
<dc:creator>Arletteh</dc:creator>
<dc:date>2019-09-09T11:31:39Z</dc:date>
</item>
<item>
<title>When i click employees i get a no account message?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/when-i-click-employees-i-get-a-no-account-message/01/368912#M407
</link>
<description/>
<pubDate>Sat, 07 Sep 2019 10:36:16 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/when-i-click-employees-i-get-a-no-account-message/01/368912#M407
</guid>
<dc:creator>pm9</dc:creator>
<dc:date>2019-09-07T10:36:16Z</dc:date>
</item>
<item>
<title>
I didn't do my tax last year so I need to view all of my history. How do I do that?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-didn-t-do-my-tax-last-year-so-i-need-to-view-all-of-my-history/01/367667#M405
</link>
<description/>
<pubDate>Thu, 05 Sep 2019 10:03:37 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-didn-t-do-my-tax-last-year-so-i-need-to-view-all-of-my-history/01/367667#M405
</guid>
<dc:creator>tipenet</dc:creator>
<dc:date>2019-09-05T10:03:37Z</dc:date>
</item>
<item>
<title>
How do you amend BAS information. i need to add fuel credit so BAS payment should change on system???
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-you-amend-bas-information-i-need-to-add-fuel-credit-so/01/367605#M403
</link>
<description/>
<pubDate>Thu, 05 Sep 2019 04:00:54 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-you-amend-bas-information-i-need-to-add-fuel-credit-so/01/367605#M403
</guid>
<dc:creator>vellafreightline</dc:creator>
<dc:date>2019-09-05T04:00:54Z</dc:date>
</item>
<item>
<title>
Can we get details of terminated employee viewed at later dates
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-we-get-details-of-terminated-employee-viewed-at-later-dates/01/367035#M401
</link>
<description/>
<pubDate>Wed, 04 Sep 2019 12:09:58 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-we-get-details-of-terminated-employee-viewed-at-later-dates/01/367035#M401
</guid>
<dc:creator>vani-venkat07</dc:creator>
<dc:date>2019-09-04T12:09:58Z</dc:date>
</item>
<item>
<title>How payg report each employee</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-payg-report-each-employee/01/366955#M399
</link>
<description/>
<pubDate>Wed, 04 Sep 2019 07:56:40 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-payg-report-each-employee/01/366955#M399
</guid>
<dc:creator>vjain</dc:creator>
<dc:date>2019-09-04T07:56:40Z</dc:date>
</item>
<item>
<title>Standing Authority</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/standing-authority/01/366903#M397
</link>
<description>
<P>I would like to prepare a standing authority for STP and was hoping quickbooks had a template or an example of a standing authority. Does anyone know where I can find one?</P>
</description>
<pubDate>Wed, 04 Sep 2019 02:55:31 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/standing-authority/01/366903#M397
</guid>
<dc:creator>1809</dc:creator>
<dc:date>2019-09-04T02:55:31Z</dc:date>
</item>
<item>
<title>
I need help in setting up an employee. According ATO, I do not need to pay Super to my employee. How do I set-up this?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-need-help-in-setting-up-an-employee-according-ato-i-do-not/01/366090#M394
</link>
<description/>
<pubDate>Mon, 02 Sep 2019 11:02:02 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-need-help-in-setting-up-an-employee-according-ato-i-do-not/01/366090#M394
</guid>
<dc:creator>ven-rajashekar</dc:creator>
<dc:date>2019-09-02T11:02:02Z</dc:date>
</item>
<item>
<title>
Cannot select employee while setting an expense on the app, however on the web I can, why?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/cannot-select-employee-while-setting-an-expense-on-the-app/01/366085#M393
</link>
<description/>
<pubDate>Mon, 02 Sep 2019 10:28:41 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/cannot-select-employee-while-setting-an-expense-on-the-app/01/366085#M393
</guid>
<dc:creator>alex44</dc:creator>
<dc:date>2019-09-02T10:28:41Z</dc:date>
</item>
<item>
<title>
I am sick of continually having to change dates, surely its easier to set on all dates then i can change if needed?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-am-sick-of-continually-having-to-change-dates-surely-its/01/366001#M391
</link>
<description/>
<pubDate>Mon, 02 Sep 2019 01:51:20 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-am-sick-of-continually-having-to-change-dates-surely-its/01/366001#M391
</guid>
<dc:creator>pmcgilvray1</dc:creator>
<dc:date>2019-09-02T01:51:20Z</dc:date>
</item>
<item>
<title>
Customise Payslips - remove leave accrual from historical payslips
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/customise-payslips-remove-leave-accrual-from-historical-payslips/01/365822#M389
</link>
<description>
<P><U><STRONG>How do I remove old leave accruals from historical payslips?</STRONG></U></P><P>I have edited the custom section for payslip content and hidden the leave accrual. but the olde payslips still download with old accruals showing.</P><P>Can I remove this, as they are incorrect and I cant correct?</P><P>Thank you</P>
</description>
<pubDate>Sun, 01 Sep 2019 13:31:12 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/customise-payslips-remove-leave-accrual-from-historical-payslips/01/365822#M389
</guid>
<dc:creator>MoiraAMWS</dc:creator>
<dc:date>2019-09-01T13:31:12Z</dc:date>
</item>
<item>
<title>
Some of our new employees are not showing on the 'select payee' tab while I am trying to do the banking. Can anyone help with this? Thanks!
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/some-of-our-new-employees-are-not-showing-on-the-select-payee/01/365761#M387
</link>
<description/>
<pubDate>Sun, 01 Sep 2019 03:07:36 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/some-of-our-new-employees-are-not-showing-on-the-select-payee/01/365761#M387
</guid>
<dc:creator>patmcgrathtreese</dc:creator>
<dc:date>2019-09-01T03:07:36Z</dc:date>
</item>
<item>
<title>
Can I amend leave entitlements after completing a payrun? A casual employee is accruing leave entitlements and shouldn't be.
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-amend-leave-entitlements-after-completing-a-payrun-a/01/363950#M385
</link>
<description/>
<pubDate>Wed, 28 Aug 2019 02:25:51 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-amend-leave-entitlements-after-completing-a-payrun-a/01/363950#M385
</guid>
<dc:creator>lsrefinishing</dc:creator>
<dc:date>2019-08-28T02:25:51Z</dc:date>
</item>
<item>
<title>
How do I view all outstanding timesheets without having to work through every week or fortnight?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-view-all-outstanding-timesheets-without-having-to-work/01/359467#M382
</link>
<description/>
<pubDate>Sat, 17 Aug 2019 23:35:12 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-view-all-outstanding-timesheets-without-having-to-work/01/359467#M382
</guid>
<dc:creator>tdewe</dc:creator>
<dc:date>2019-08-17T23:35:12Z</dc:date>
</item>
<item>
<title>
Can i add keypay to my quickbooks app that i am using on my iphone?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-add-keypay-to-my-quickbooks-app-that-i-am-using-on-my/01/359534#M380
</link>
<description/>
<pubDate>Sun, 18 Aug 2019 08:36:45 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-add-keypay-to-my-quickbooks-app-that-i-am-using-on-my/01/359534#M380
</guid>
<dc:creator>info395</dc:creator>
<dc:date>2019-08-18T08:36:45Z</dc:date>
</item>
<item>
<title>
How do I view all outstanding timesheets without having to work through every week or fortnight?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-view-all-outstanding-timesheets-without-having-to-work/01/359468#M376
</link>
<description/>
<pubDate>Sat, 17 Aug 2019 23:35:14 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-view-all-outstanding-timesheets-without-having-to-work/01/359468#M376
</guid>
<dc:creator>tdewe</dc:creator>
<dc:date>2019-08-17T23:35:14Z</dc:date>
</item>
<item>
<title>
Hi i have an employee that is going onto annualised salary. how do i record this in quickbooks?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hi-i-have-an-employee-that-is-going-onto-annualised-salary-how/01/360902#M374
</link>
<description/>
<pubDate>Wed, 21 Aug 2019 01:39:56 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hi-i-have-an-employee-that-is-going-onto-annualised-salary-how/01/360902#M374
</guid>
<dc:creator>theglenpub</dc:creator>
<dc:date>2019-08-21T01:39:56Z</dc:date>
</item>
<item>
<title>
July payslips are showing employee earnings from the last FY. Has anyone had this issue before and know how to fix it?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/july-payslips-are-showing-employee-earnings-from-the-last-fy-has/01/359726#M371
</link>
<description/>
<pubDate>Sun, 18 Aug 2019 21:23:47 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/july-payslips-are-showing-employee-earnings-from-the-last-fy-has/01/359726#M371
</guid>
<dc:creator>trent-n-williams</dc:creator>
<dc:date>2019-08-18T21:23:47Z</dc:date>
</item>
<item>
<title>Import of batch timesheets for payroll</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/import-of-batch-timesheets-for-payroll/01/359549#M369
</link>
<description>
<P>Is it possible to import a batch of timesheets (ie. 20 employees) into QuickBooks for a payroll run?&nbsp;</P>
</description>
<pubDate>Sun, 18 Aug 2019 11:08:15 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/import-of-batch-timesheets-for-payroll/01/359549#M369
</guid>
<dc:creator>Jodzzzz</dc:creator>
<dc:date>2019-08-18T11:08:15Z</dc:date>
</item>
<item>
<title>
How do employee choose a project name when they fill in their timesheet? Or how to link time cost to porjects?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-employee-choose-a-project-name-when-they-fill-in-their/01/345017#M368
</link>
<description>
Here is an example: Alex worked from 8am to 10am on a project on 14th July.<BR />how do we get Alex's time to both show on the project tracking page as well as on his timesheet for that day at the same time? <BR /><BR /><BR />I have read this post below:<BR /><A target="_blank" href="https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-recent-payroll-not-showing-up-in-project-report/01/312700">https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-recent-payroll-not-showing-up-in-project-report/01/312700</A><BR />and also this youtube video:<BR /><DIV class="embed-responsive embed-responsive-16by9"> <IFRAME title="YouTube" class="embed-responsive-item" src="https://www.youtube.com/embed/7DkaSA06RdA?rel=0" width="420" height="315" frameborder="0" allowfullscreen=""></IFRAME> </DIV><BR /><BR />I still am confused about how timesheet and projects are linked. <BR /><BR />My understanding is all employees who worked on different projects should be able to choose which projected they worked on for each day of the week while filling in their timesheet. And this is done through their individual payroll portal. I do not find this feature available however. The timesheet only let you to set start and finish time for each day and fill in a description. <BR /><BR />In the project, we can add time cost for example employee named Alex who worked on 14th July for 3 hours. However, once saved this 3 hours does not show up on Alex's timesheet when we go to check his timesheet. <BR /><BR />The other way to add time to project is click the "Plus" sign, choose "weekly timesheet" and add time worked for Alex under a certain project. That only allows you to input the number of hours worked on certain day. And that does not show up on his timesheet either. In fact employees should only be give their payroll portal to fill in their timesheet. <BR /><BR />so how do we get Alex's time to both show on a project he worked on 14th July as well as on his timesheet for that day at the same time? <BR /><BR />thanks very much in advance?
</description>
<pubDate>Thu, 18 Jul 2019 11:40:17 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-employee-choose-a-project-name-when-they-fill-in-their/01/345017#M368
</guid>
<dc:creator>AlanS0112</dc:creator>
<dc:date>2019-07-18T11:40:17Z</dc:date>
</item>
<item>
<title>
Re: How do employee choose a project name when they fill in their timesheet? Or how to link time ...
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/re-how-do-employee-choose-a-project-name-when-they-fill-in-their/01/345132#M362
</link>
<description>
<P>I'd like to share how timesheet works in QuickBooks, AlanS0112,</P> <P>&nbsp;</P> <P>The Timesheet function in the employee section is separate from the Weekly Timesheet showing in the Plus (+) window.</P> <P>&nbsp;</P> <P>When you set up the Employee Portal, your employee will only be able to enter the start and end time of their payroll hours. The option for adding the project time is unavailable in this field.</P> <P>&nbsp;</P> <P>Instead, you'll need to set up the employee as a Time tracker in the Manage Users page. This allows your employee to add time for their projects.</P> <P>&nbsp;</P> <P>Here's how:</P> <OL> <LI>Click the <STRONG>Gear </STRONG>icon located in the upper right-hand corner.</LI> <LI>Under <STRONG>Your Company</STRONG>, click <STRONG>Manage Users</STRONG>.</LI> <LI>Click <STRONG>Add user</STRONG>, and select <STRONG>Time tracking only</STRONG>.</LI> <LI>Click <STRONG>Next</STRONG>.</LI> <LI>Select or add the employee, and click <STRONG>Next</STRONG>.</LI> <LI>Enter contact information, and then click <STRONG>Save</STRONG>.</LI> </OL> <P>An invitation will be sent to their email address, so they can log in to the Time tracking page. Then, they can select either <STRONG>Weekly timesheet </STRONG>or<STRONG> Single activity</STRONG> to enter the time and select the specific project.</P> <P>&nbsp;</P> <P>Once they're done entering the time, you can see the information when you go to the <STRONG>Weekly timesheet</STRONG> or <STRONG>Single activity</STRONG> section in your QuickBooks.&nbsp;</P> <P>&nbsp;</P> <P>I'm adding this article that contains additional information on <A href="https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll-taxes/how-to-turn-on-and-set-up-time-tracking/00/186172" target="_blank">how to turn on and set up time tracking</A>.&nbsp;</P> <P>&nbsp;</P> <P>You can always reach out to us if you need more help with&nbsp;timesheets in QuickBooks. Have a great day!</P>
</description>
<pubDate>Thu, 18 Jul 2019 14:41:52 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/re-how-do-employee-choose-a-project-name-when-they-fill-in-their/01/345132#M362
</guid>
<dc:creator>RenjolynC</dc:creator>
<dc:date>2019-07-18T14:41:52Z</dc:date>
</item>
<item>
<title>
I have entered opening balances for employees from another payroll system and I cant print payment summaries
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-have-entered-opening-balances-for-employees-from-another/01/351211#M360
</link>
<description/>
<pubDate>Wed, 31 Jul 2019 05:25:52 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-have-entered-opening-balances-for-employees-from-another/01/351211#M360
</guid>
<dc:creator>Liz26</dc:creator>
<dc:date>2019-07-31T05:25:52Z</dc:date>
</item>
<item>
<title>
Where can I find a STP Engagement Authority Form template?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/where-can-i-find-a-stp-engagement-authority-form-template/01/342969#M358
</link>
<description/>
<pubDate>Mon, 15 Jul 2019 06:29:33 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/where-can-i-find-a-stp-engagement-authority-form-template/01/342969#M358
</guid>
<dc:creator>IntuitChris</dc:creator>
<dc:date>2019-07-15T06:29:33Z</dc:date>
</item>
<item>
<title>
Can someone please call me regarding porting data from xero
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-someone-please-call-me-regarding-porting-data-from-xero/01/356324#M356
</link>
<description/>
<pubDate>Mon, 12 Aug 2019 09:29:57 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-someone-please-call-me-regarding-porting-data-from-xero/01/356324#M356
</guid>
<dc:creator>ashdubash</dc:creator>
<dc:date>2019-08-12T09:29:57Z</dc:date>
</item>
<item>
<title>
Hi, How do I lodge the TPAR through Quickbooks SBR?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hi-how-do-i-lodge-the-tpar-through-quickbooks-sbr/01/355993#M354
</link>
<description>
There does not seem to be a lodge button!<BR />only print, email, export and download TPAR. <BR />Any help would be appreciated.
</description>
<pubDate>Sun, 11 Aug 2019 08:47:42 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hi-how-do-i-lodge-the-tpar-through-quickbooks-sbr/01/355993#M354
</guid>
<dc:creator>stewart5</dc:creator>
<dc:date>2019-08-11T08:47:42Z</dc:date>
</item>
<item>
<title>Can i edit the quotation form</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-edit-the-quotation-form/01/355988#M352
</link>
<description/>
<pubDate>Sun, 11 Aug 2019 06:55:15 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-edit-the-quotation-form/01/355988#M352
</guid>
<dc:creator>refcoolrooms</dc:creator>
<dc:date>2019-08-11T06:55:15Z</dc:date>
</item>
<item>
<title>
Super for casual employees, is this calculated at the end of the month if each pay is not over $450?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/super-for-casual-employees-is-this-calculated-at-the-end-of-the/01/355260#M348
</link>
<description/>
<pubDate>Thu, 08 Aug 2019 23:45:05 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/super-for-casual-employees-is-this-calculated-at-the-end-of-the/01/355260#M348
</guid>
<dc:creator>info375</dc:creator>
<dc:date>2019-08-08T23:45:05Z</dc:date>
</item>
<item>
<title>
How do I pay employee superannuation? Have just registered with BEAM
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-pay-employee-superannuation-have-just-registered-with/01/354401#M343
</link>
<description/>
<pubDate>Wed, 07 Aug 2019 05:23:06 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-pay-employee-superannuation-have-just-registered-with/01/354401#M343
</guid>
<dc:creator>shane5</dc:creator>
<dc:date>2019-08-07T05:23:06Z</dc:date>
</item>
<item>
<title>
How can I set a default tax code for Shipping. I've already set all income accounts with Default tax Codes.
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-can-i-set-a-default-tax-code-for-shipping-i-ve-already-set/01/354387#M342
</link>
<description/>
<pubDate>Wed, 07 Aug 2019 03:21:43 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-can-i-set-a-default-tax-code-for-shipping-i-ve-already-set/01/354387#M342
</guid>
<dc:creator>accounting151</dc:creator>
<dc:date>2019-08-07T03:21:43Z</dc:date>
</item>
<item>
<title>
Leave balances have been added to casual employees, how do I delete the annual leave?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/leave-balances-have-been-added-to-casual-employees-how-do-i/01/354311#M340
</link>
<description/>
<pubDate>Tue, 06 Aug 2019 22:18:41 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/leave-balances-have-been-added-to-casual-employees-how-do-i/01/354311#M340
</guid>
<dc:creator>info375</dc:creator>
<dc:date>2019-08-06T22:18:41Z</dc:date>
</item>
<item>
<title>
We have new employees with an opening balance of annual leave, Long Service and Personal leave hours. How do I get them into the payroll system ?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/we-have-new-employees-with-an-opening-balance-of-annual-leave/01/353827#M338
</link>
<description/>
<pubDate>Tue, 06 Aug 2019 05:07:15 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/we-have-new-employees-with-an-opening-balance-of-annual-leave/01/353827#M338
</guid>
<dc:creator>leanne-caddy</dc:creator>
<dc:date>2019-08-06T05:07:15Z</dc:date>
</item>
<item>
<title>I am behind in sending pay events</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-am-behind-in-sending-pay-events/01/353760#M336
</link>
<description>
How do I add a pay event to enter this financial year to date payments? I am behind in setting STP up and am only now ready start using STP so I need to somehow back date to the beginning of this financial year.
</description>
<pubDate>Tue, 06 Aug 2019 01:07:52 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-am-behind-in-sending-pay-events/01/353760#M336
</guid>
<dc:creator>MelissaRRD</dc:creator>
<dc:date>2019-08-06T01:07:52Z</dc:date>
</item>
<item>
<title>
Can I correct a payrun on the hours worked? It is for payrun of 13/6/19 to 26/6/19
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-correct-a-payrun-on-the-hours-worked-it-is-for-payrun-of/01/353492#M334
</link>
<description>
On that date One employee had 76 hours instead of 76.25<BR />another one had 11.5hours instead of 10.5
</description>
<pubDate>Mon, 05 Aug 2019 18:47:17 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/can-i-correct-a-payrun-on-the-hours-worked-it-is-for-payrun-of/01/353492#M334
</guid>
<dc:creator>davidlucylim</dc:creator>
<dc:date>2019-08-05T18:47:17Z</dc:date>
</item>
<item>
<title>
I have a client who's employee wants to take more leave than he has accumulated. How do I process this in QB? Do a leave adjustment after earnings? Thanks, Bert
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-have-a-client-who-s-employee-wants-to-take-more-leave-than-he/01/351795#M329
</link>
<description/>
<pubDate>Thu, 01 Aug 2019 00:31:31 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-have-a-client-who-s-employee-wants-to-take-more-leave-than-he/01/351795#M329
</guid>
<dc:creator>egbertbos</dc:creator>
<dc:date>2019-08-01T00:31:31Z</dc:date>
</item>
<item>
<title>How do I pay a a current liability</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-pay-a-a-current-liability/01/351655#M326
</link>
<description/>
<pubDate>Wed, 31 Jul 2019 20:29:17 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-pay-a-a-current-liability/01/351655#M326
</guid>
<dc:creator>0001189379</dc:creator>
<dc:date>2019-07-31T20:29:17Z</dc:date>
</item>
<item>
<title>
Need to record payment for pre QB Q4 BAS but I don't have a BAS Liabilities Payable account to do journal entry, only GST Liabilities Payable. Is this the same thing?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/need-to-record-payment-for-pre-qb-q4-bas-but-i-don-t-have-a-bas/01/349990#M324
</link>
<description/>
<pubDate>Mon, 29 Jul 2019 07:57:06 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/need-to-record-payment-for-pre-qb-q4-bas-but-i-don-t-have-a-bas/01/349990#M324
</guid>
<dc:creator>dmckjones</dc:creator>
<dc:date>2019-07-29T07:57:06Z</dc:date>
</item>
<item>
<title>
I want to withhold final weeks wages from an employee who has given inadequate notice of termination. How should I record this in quickbooks and to which account shall i put the wages withheld?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-want-to-withhold-final-weeks-wages-from-an-employee-who-has/01/349931#M322
</link>
<description/>
<pubDate>Mon, 29 Jul 2019 01:33:35 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-want-to-withhold-final-weeks-wages-from-an-employee-who-has/01/349931#M322
</guid>
<dc:creator>Jenny Bandara</dc:creator>
<dc:date>2019-07-29T01:33:35Z</dc:date>
</item>
<item>
<title>
My new laptop can't access the 'employee' menu, but my desktop can?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/my-new-laptop-can-t-access-the-employee-menu-but-my-desktop-can/01/349375#M320
</link>
<description/>
<pubDate>Sat, 27 Jul 2019 02:08:16 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/my-new-laptop-can-t-access-the-employee-menu-but-my-desktop-can/01/349375#M320
</guid>
<dc:creator>service14</dc:creator>
<dc:date>2019-07-27T02:08:16Z</dc:date>
</item>
<item>
<title>
What do I do in the Gift Certificate Liability account with vouchers that have expired (not redeemed)?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/what-do-i-do-in-the-gift-certificate-liability-account-with/01/349347#M318
</link>
<description/>
<pubDate>Sat, 27 Jul 2019 00:27:35 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/what-do-i-do-in-the-gift-certificate-liability-account-with/01/349347#M318
</guid>
<dc:creator>s_heagney</dc:creator>
<dc:date>2019-07-27T00:27:35Z</dc:date>
</item>
<item>
<title>
Why does my annual leave loading calculate and show on the payrun but not the annual leave?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-does-my-annual-leave-loading-calculate-and-show-on-the/01/348859#M316
</link>
<description/>
<pubDate>Fri, 26 Jul 2019 01:02:15 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-does-my-annual-leave-loading-calculate-and-show-on-the/01/348859#M316
</guid>
<dc:creator>amanda-fennell</dc:creator>
<dc:date>2019-07-26T01:02:15Z</dc:date>
</item>
<item>
<title>
Payg is wrong on prepare BAS for the period April to June, how do i change this?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payg-is-wrong-on-prepare-bas-for-the-period-april-to-june-how-do/01/348840#M314
</link>
<description/>
<pubDate>Fri, 26 Jul 2019 00:14:11 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/payg-is-wrong-on-prepare-bas-for-the-period-april-to-june-how-do/01/348840#M314
</guid>
<dc:creator>switchedonbookke</dc:creator>
<dc:date>2019-07-26T00:14:11Z</dc:date>
</item>
<item>
<title>
I'm looking for some basic training (no online training) face to face if possible for 3 hours. I'm Sydney based. Thanks!
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-m-looking-for-some-basic-training-no-online-training-face-to/01/348398#M312
</link>
<description/>
<pubDate>Thu, 25 Jul 2019 11:17:49 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-m-looking-for-some-basic-training-no-online-training-face-to/01/348398#M312
</guid>
<dc:creator>a2belevators</dc:creator>
<dc:date>2019-07-25T11:17:49Z</dc:date>
</item>
<item>
<title>
Adjusting a BAS to account for differences in a previous financial year. In the June BAS we have a refund of 354, but we have to adjust 376 that is owed from 2018 . How ?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/adjusting-a-bas-to-account-for-differences-in-a-previous/01/348323#M310
</link>
<description/>
<pubDate>Thu, 25 Jul 2019 03:30:24 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/adjusting-a-bas-to-account-for-differences-in-a-previous/01/348323#M310
</guid>
<dc:creator>accounts95</dc:creator>
<dc:date>2019-07-25T03:30:24Z</dc:date>
</item>
<item>
<title>
How do I change the colours? Grey on a White background is not the best to read
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-change-the-colours-grey-on-a-white-background-is-not/01/347801#M308
</link>
<description/>
<pubDate>Wed, 24 Jul 2019 07:55:39 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-change-the-colours-grey-on-a-white-background-is-not/01/347801#M308
</guid>
<dc:creator>michael42</dc:creator>
<dc:date>2019-07-24T07:55:39Z</dc:date>
</item>
<item>
<title>
How do I change an employee from casual to full time, with increased pay rate, mid pay period?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-change-an-employee-from-casual-to-full-time-with/01/347167#M306
</link>
<description/>
<pubDate>Tue, 23 Jul 2019 03:01:40 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/how-do-i-change-an-employee-from-casual-to-full-time-with/01/347167#M306
</guid>
<dc:creator>HECLisa</dc:creator>
<dc:date>2019-07-23T03:01:40Z</dc:date>
</item>
<item>
<title>
My client has given me access to their company file. They have payroll but I cannot access it. Can anyone help
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/my-client-has-given-me-access-to-their-company-file-they-have/01/346134#M299
</link>
<description/>
<pubDate>Sat, 20 Jul 2019 05:35:12 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/my-client-has-given-me-access-to-their-company-file-they-have/01/346134#M299
</guid>
<dc:creator>davegisb</dc:creator>
<dc:date>2019-07-20T05:35:12Z</dc:date>
</item>
<item>
<title>
Why is the Payroll and Employees section available via the desktop app but not when logged in via the internet on any browser (we've tried all 4).
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-is-the-payroll-and-employees-section-available-via-the/01/344668#M297
</link>
<description/>
<pubDate>Wed, 17 Jul 2019 22:56:20 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/why-is-the-payroll-and-employees-section-available-via-the/01/344668#M297
</guid>
<dc:creator>accounts90</dc:creator>
<dc:date>2019-07-17T22:56:20Z</dc:date>
</item>
<item>
<title>
Hello I can't access m,y clients Payroll from master account. Can you please help me to fix it.
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hello-i-can-t-access-m-y-clients-payroll-from-master-account-can/01/344000#M295
</link>
<description>
hello I can't access my client's Payroll from master account. Can you please help me to fix it.
</description>
<pubDate>Wed, 17 Jul 2019 02:14:06 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/hello-i-can-t-access-m-y-clients-payroll-from-master-account-can/01/344000#M295
</guid>
<dc:creator>user16070</dc:creator>
<dc:date>2019-07-17T02:14:06Z</dc:date>
</item>
<item>
<title>
Do we have to use STP if we have only have one standard employee and the other two employees are considered "closely held"?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/do-we-have-to-use-stp-if-we-have-only-have-one-standard-employee/01/343393#M293
</link>
<description/>
<pubDate>Tue, 16 Jul 2019 00:48:51 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/do-we-have-to-use-stp-if-we-have-only-have-one-standard-employee/01/343393#M293
</guid>
<dc:creator>IntuitChris</dc:creator>
<dc:date>2019-07-16T00:48:51Z</dc:date>
</item>
<item>
<title>
I use automated pay-runs, I enabled STP a couple of weeks ago, but it hasn't been lodged with the ATO, Is there something else I should do?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-use-automated-pay-runs-i-enabled-stp-a-couple-of-weeks-ago-but/01/343383#M291
</link>
<description/>
<pubDate>Tue, 16 Jul 2019 00:21:49 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/i-use-automated-pay-runs-i-enabled-stp-a-couple-of-weeks-ago-but/01/343383#M291
</guid>
<dc:creator>IntuitChris</dc:creator>
<dc:date>2019-07-16T00:21:49Z</dc:date>
</item>
<item>
<title>
Do contractors who issue separate invoices need to be included in STP?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/do-contractors-who-issue-separate-invoices-need-to-be-included/01/342971#M289
</link>
<description/>
<pubDate>Mon, 15 Jul 2019 06:33:18 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/do-contractors-who-issue-separate-invoices-need-to-be-included/01/342971#M289
</guid>
<dc:creator>IntuitChris</dc:creator>
<dc:date>2019-07-15T06:33:18Z</dc:date>
</item>
<item>
<title>
What do I do if I made a mistaken when finalising STP?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/what-do-i-do-if-i-made-a-mistaken-when-finalising-stp/01/342965#M287
</link>
<description/>
<pubDate>Mon, 15 Jul 2019 06:19:56 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-au/payroll-and-stp/what-do-i-do-if-i-made-a-mistaken-when-finalising-stp/01/342965#M287
</guid>
<dc:creator>IntuitChris</dc:creator>
<dc:date>2019-07-15T06:19:56Z</dc:date>
</item>
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