Payments topics https://quickbooks.intuit.com/learn-support/payments/misc/02/payments Payments topics Tue, 15 Oct 2019 18:11:08 GMT payments 2019-10-15T18:11:08Z restricted access to bank accounts https://quickbooks.intuit.com/learn-support/en-us/payments/restricted-access-to-bank-accounts/01/395203#M12275 <P>Greetings,&nbsp;</P><P>Is it possible to give restricted access to one of the users to the bank accounts.&nbsp;</P><P>For example, we have 4 different bank accounts we want to give access to one of our users to only 2 or 3 of these bank accounts.</P><P>How can we do that?</P><P>Thank you!</P> Tue, 15 Oct 2019 17:32:50 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/restricted-access-to-bank-accounts/01/395203#M12275 Aj68 2019-10-15T17:32:50Z How do I view credit card payments received? How do I view credit card payments made in a batch? https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-view-credit-card-payments-received-how-do-i-view-credit/01/395011#M12266 Tue, 15 Oct 2019 13:12:34 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-view-credit-card-payments-received-how-do-i-view-credit/01/395011#M12266 joshluther1 2019-10-15T13:12:34Z Memorized Transactions for Monthly Utilities https://quickbooks.intuit.com/learn-support/en-us/payments/memorized-transactions-for-monthly-utilities/01/395006#M12265 <P>Hello,</P><P>&nbsp;</P><P>I can't seem to find an answer to this.&nbsp; I have to pay multiple utility bills every month and have setup memorized transactions for the entries.&nbsp; But utility bills have a different payment amount each month based on usage.&nbsp;</P><P>&nbsp;</P><P>Is there a "best practice" way to setup memorized monthly transactions for bills that amounts will be different month to month?</P><P>&nbsp;</P><P>Thank you!</P> Tue, 15 Oct 2019 13:03:57 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/memorized-transactions-for-monthly-utilities/01/395006#M12265 Isaiah58Financial 2019-10-15T13:03:57Z How can I add an old invoice to a newly created project? https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-i-add-an-old-invoice-to-a-newly-created-project/01/394967#M12263 <P>Hello,</P><P>&nbsp;</P><P>How can I please connect an old invoice to a newly created project that is linked to that invoice without taking away the invoice from the customer profile in quickbooks?</P><P>&nbsp;</P><P>Or does this new invoice show under the "project" time under the customer?</P> Tue, 15 Oct 2019 11:21:59 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-i-add-an-old-invoice-to-a-newly-created-project/01/394967#M12263 oumary 2019-10-15T11:21:59Z overdraft fees https://quickbooks.intuit.com/learn-support/en-us/payments/overdraft-fees/01/394624#M12260 <P>Hello,</P><P>&nbsp;</P><P>1. How do I record overdraft fees from my banks statement to QB -Desktop?&nbsp; Under which account should these transactions be recorded?</P><P>&nbsp;</P><P>&nbsp;</P><P>2. I ordered/purchased bank checks for my business, how can I record this transaction and to which expense account would it go under?</P><P>&nbsp;</P><P>Thanks</P><P>&nbsp;</P> Mon, 14 Oct 2019 19:05:16 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/overdraft-fees/01/394624#M12260 Eve2019 2019-10-14T19:05:16Z How do I show progress for billable time on an invoice while using time sheets https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-show-progress-for-billable-time-on-an-invoice-while/01/394581#M12259 <P>I have created a job estimate with the estimated number of billable hours to be performed by an employee and I have enabled progress invoicing. &nbsp; My employees enter their time and we do periodic progress invoicing based on actual work performed. I know I can "Invoice for Time &amp; Expenses" as the first step ,or I can create an invoice and then add the unbilled time to it. &nbsp; &nbsp;</P><P>&nbsp;</P><P>Regardless of the starting point, I need to be able to show the progress against the Estimate on the actual invoice and I can't seem to do it based on actual billed time.</P><P>&nbsp;</P><P>When I create the invoices using time, it doesn't update the estimated hours amount. &nbsp;On subsequent invoices I need to be able to show the previous amount billed along with the overall % complete. &nbsp;</P><P>&nbsp;</P><P>I appreciate the help!</P><P>&nbsp;</P><P>I have Quickbooks Premier Professional Services Edition 2019</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 14 Oct 2019 18:07:35 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-show-progress-for-billable-time-on-an-invoice-while/01/394581#M12259 stulk 2019-10-14T18:07:35Z Hi, why can not I accept online payments? https://quickbooks.intuit.com/learn-support/en-us/payments/hi-why-can-not-i-accept-online-payments/01/394486#M12257 Mon, 14 Oct 2019 16:05:54 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/hi-why-can-not-i-accept-online-payments/01/394486#M12257 upennbookstore 2019-10-14T16:05:54Z Entering Fuel Expense https://quickbooks.intuit.com/learn-support/en-us/payments/entering-fuel-expense/01/394392#M12254 <P>HI!</P><P>&nbsp;</P><P>When i am preparing a Sales Rep Expenses, when&nbsp; I enter the&nbsp; fuel expense, it changes it to a deduction? How do I fix this?&nbsp;</P> Mon, 14 Oct 2019 13:30:23 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/entering-fuel-expense/01/394392#M12254 PremierRef2019 2019-10-14T13:30:23Z We integrate paypal/stripe in QB but we have different result after doing the test run , i have ask the support but hasnt got any answer yet https://quickbooks.intuit.com/learn-support/en-us/payments/we-integrate-paypal-stripe-in-qb-but-we-have-different-result/01/394275#M12252 Mon, 14 Oct 2019 06:18:19 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/we-integrate-paypal-stripe-in-qb-but-we-have-different-result/01/394275#M12252 barkah-ibrahim40 2019-10-14T06:18:19Z How do you link an amex sub credit card to master credit card account. Amex statement has them together but quickbooks separates them. Want to reconcile the balance https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-you-link-an-amex-sub-credit-card-to-master-credit-card/01/394035#M12250 Sun, 13 Oct 2019 18:37:14 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-you-link-an-amex-sub-credit-card-to-master-credit-card/01/394035#M12250 blacklabny1 2019-10-13T18:37:14Z Recording a Refund of payment made with Square https://quickbooks.intuit.com/learn-support/en-us/payments/recording-a-refund-of-payment-made-with-square/01/393745#M12237 <P>I use QuickBooks for MAC 2016.</P><P>&nbsp;</P><P>A customer paid me a $135 deposit via Square.&nbsp; I recorded that with a Sales Receipt, chose Group with Undeposited Funds, then made the deposit minus the $4.22 fee that Square charges (which I put into a "CC Fee" Account that I made in QuickBooks), and the $130.78 got deposited into my checking account.</P><P>&nbsp;</P><P>But now the customer backed out and I gave him a refund thru Square.&nbsp; Square will refund me the full $130.78.&nbsp; So how do I record this in Quickbooks?</P> Sat, 12 Oct 2019 18:49:49 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/recording-a-refund-of-payment-made-with-square/01/393745#M12237 Electrician 2019-10-12T18:49:49Z Trying to order a reader https://quickbooks.intuit.com/learn-support/en-us/payments/trying-to-order-a-reader/01/393584#M12234 <P>I have tried to order a reader via the QBO website and through the phone app. Both ways, the process won't go through. On the pc, it gets stuck at the throbber animation.&nbsp; I tried contacting Intuit but all they wanted to do was upsell my service level instead of answering the question I contacted them about. Is there a 3rd party that will sell me a reader? Or is there someone who will help me at Intuit who will treat me with respect?</P> Sat, 12 Oct 2019 03:38:39 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/trying-to-order-a-reader/01/393584#M12234 Service 2019-10-12T03:38:39Z Changing a Line Item on Already Invoiced Client removes the Payment from the Received Payments List https://quickbooks.intuit.com/learn-support/en-us/payments/changing-a-line-item-on-already-invoiced-client-removes-the/01/393356#M12228 <P>Hi there,</P><P>We are a construction company and we use lots of line items when invoicing our clients for Time and Material.&nbsp;</P><P>I have recently discovered that one of the line items had the wrong code. I can't do JE as those are line items. We changed the line item to the correct code. Now when we go to the ''Received Payments'' List, the payment for this invoice disappeared. When I select ''Payments and Credits'' then it is showing again however we normally use the ''Received Payments'' List.</P><P>1. What is the proper way to change line items on the already invoiced Client since JE is not an option?</P><P>2. How do I fix the Payment on the edited invoice to show back on my ''Received Payments'' List.</P><P>&nbsp;</P><P>Thank you!&nbsp;</P><P>&nbsp;</P> Fri, 11 Oct 2019 18:30:14 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/changing-a-line-item-on-already-invoiced-client-removes-the/01/393356#M12228 LenaMiglena 2019-10-11T18:30:14Z I had problem in changing my credit card for payment. I want in contact with Sylwia https://quickbooks.intuit.com/learn-support/en-us/payments/i-had-problem-in-changing-my-credit-card-for-payment-i-want-in/01/393169#M12221 Fri, 11 Oct 2019 13:22:00 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/i-had-problem-in-changing-my-credit-card-for-payment-i-want-in/01/393169#M12221 sundar 2019-10-11T13:22:00Z Refund Receipt not showing up on Customer balance https://quickbooks.intuit.com/learn-support/en-us/payments/refund-receipt-not-showing-up-on-customer-balance/01/393014#M12217 <P>Customer overpaid. I created a refund receipt. The refund receipt was conveniently matched to a bank deposit, that included other payments and refunds as a monthly deposit from an outside sales manager. The problem is that I do not see how to apply the refund receipt to the existing credit. The balance for that customer still shows up as having a credit. Please let me know what I should do to apply the refund to the credit so that it reflects in the customer's balance.</P> Fri, 11 Oct 2019 00:31:28 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/refund-receipt-not-showing-up-on-customer-balance/01/393014#M12217 mmpollyanna 2019-10-11T00:31:28Z STILLLL OIN HOLD [removed]!!!!~~~~~ https://quickbooks.intuit.com/learn-support/en-us/payments/stillll-oin-hold-removed/01/392969#M12215 Thu, 10 Oct 2019 22:56:05 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/stillll-oin-hold-removed/01/392969#M12215 info510 2019-10-10T22:56:05Z How to record a payment for a purchase order before the item is received https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-record-a-payment-for-a-purchase-order-before-the-item-is/01/392871#M12213 <P>I send a vendor a purchase order. They require payment before they ship the items. I pay them by credit card. How can I enter the credit card charge without receiving the items in the purchase order?</P><P>&nbsp;</P><P>Thanks!</P> Thu, 10 Oct 2019 20:29:02 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-record-a-payment-for-a-purchase-order-before-the-item-is/01/392871#M12213 Sambeaux 2019-10-10T20:29:02Z Can I order a cable for QB21 credit card reader? https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-order-a-cable-for-qb21-credit-card-reader/01/392509#M12200 I want a spare charging cable so I can leave one in my vehicle and one in my office. Thu, 10 Oct 2019 13:28:14 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-order-a-cable-for-qb21-credit-card-reader/01/392509#M12200 Stevo 2019-10-10T13:28:14Z What is the contractional agreement for processing credit card transactions via the merchant services thru Quick Books https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-the-contractional-agreement-for-processing-credit-card/01/392481#M12197 Thu, 10 Oct 2019 12:38:07 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-the-contractional-agreement-for-processing-credit-card/01/392481#M12197 wariagno 2019-10-10T12:38:07Z Can't add credit card https://quickbooks.intuit.com/learn-support/en-us/payments/can-t-add-credit-card/01/392479#M12196 I can't add credit card to quickbooks pro desktop 2020. Thu, 10 Oct 2019 12:30:01 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/can-t-add-credit-card/01/392479#M12196 rgrasewicztroy 2019-10-10T12:30:01Z I would like to use paypal connect on an existing paypal bank account. Is there a way to do this. Current account is not synced to anything https://quickbooks.intuit.com/learn-support/en-us/payments/i-would-like-to-use-paypal-connect-on-an-existing-paypal-bank/01/392320#M12192 Thu, 10 Oct 2019 03:14:37 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/i-would-like-to-use-paypal-connect-on-an-existing-paypal-bank/01/392320#M12192 brian51 2019-10-10T03:14:37Z QB's online bill pay and allocation to class https://quickbooks.intuit.com/learn-support/en-us/payments/qb-s-online-bill-pay-and-allocation-to-class/01/392243#M12188 <P>Can QB's online bill pay allocate expenses by class using a template ? Also - using bill.com do you scan and send the invoices and they enter ?</P> Wed, 09 Oct 2019 23:37:03 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/qb-s-online-bill-pay-and-allocation-to-class/01/392243#M12188 Rob8898 2019-10-09T23:37:03Z How to enter returned ACH payment? https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-enter-returned-ach-payment/01/392155#M12180 How to enter returned payroll tax ACH payment? Wed, 09 Oct 2019 21:44:26 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-enter-returned-ach-payment/01/392155#M12180 hubankssm 2019-10-09T21:44:26Z Do we need a new card reader? I have been having problem contacting my current card reader. https://quickbooks.intuit.com/learn-support/en-us/payments/do-we-need-a-new-card-reader-i-have-been-having-problem/01/392101#M12179 Have trouble connecting my current card reader. Wed, 09 Oct 2019 20:41:42 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/do-we-need-a-new-card-reader-i-have-been-having-problem/01/392101#M12179 ylim 2019-10-09T20:41:42Z Why are customers being told that we don't accept MasterCard when we accept all major cards? Is QBO having card payment data entry issues? When will this be rectified? https://quickbooks.intuit.com/learn-support/en-us/payments/why-are-customers-being-told-that-we-don-t-accept-mastercard/01/391966#M12176 Wed, 09 Oct 2019 18:27:48 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/why-are-customers-being-told-that-we-don-t-accept-mastercard/01/391966#M12176 orders12 2019-10-09T18:27:48Z How should credit card payments be posted with regards to my checking account? expense? transfer? I have huge differences in my credit card accounts in quick books? https://quickbooks.intuit.com/learn-support/en-us/payments/how-should-credit-card-payments-be-posted-with-regards-to-my/01/391818#M12161 Wed, 09 Oct 2019 15:29:49 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-should-credit-card-payments-be-posted-with-regards-to-my/01/391818#M12161 puglisireno 2019-10-09T15:29:49Z Customer Name/Invoices not Display in Receipt https://quickbooks.intuit.com/learn-support/en-us/payments/customer-name-invoices-not-display-in-receipt/01/391794#M12159 <P>&nbsp;</P><P>Hi,</P><P>&nbsp;</P><P>We are facing an issue, that we integrate with QB and both invoice/Receipts posted in QB correctly. But while checking that entry in QB, Customer is not showing in Receipt entry&nbsp; and when drill down to that entry, customer and knocked off invoice also&nbsp; not showing.</P><P>Where as invoices in reports are already knocked off correctly and not show open invoices. Please guide what can be the reason of this issue.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" style="width: 999px;"><img src="https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/27314i036056EA6C8CA3BB/image-size/large?v=1.0&amp;px=999" alt="SII_QB_CustomerMissing.png" title="SII_QB_CustomerMissing.png" /></span></P> Wed, 09 Oct 2019 14:14:43 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/customer-name-invoices-not-display-in-receipt/01/391794#M12159 Younus Moosani 2019-10-09T14:14:43Z Correction on the Vendor discount that was applied to wrong account. https://quickbooks.intuit.com/learn-support/en-us/payments/correction-on-the-vendor-discount-that-was-applied-to-wrong/01/391761#M12157 <P>I noticed that when I was making payments to vendors, the discount amount I was inputting was being sent to wrong chart of accounts account. How can I correct to the correct account?</P> Wed, 09 Oct 2019 13:22:59 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/correction-on-the-vendor-discount-that-was-applied-to-wrong/01/391761#M12157 ARTIPAV 2019-10-09T13:22:59Z How do I record a reverse check? https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-record-a-reverse-check/01/391608#M12152 Wed, 09 Oct 2019 04:50:25 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-record-a-reverse-check/01/391608#M12152 ips11 2019-10-09T04:50:25Z When I try to take a credit card payment it tells me its an unsecure sight and then it loops? https://quickbooks.intuit.com/learn-support/en-us/payments/when-i-try-to-take-a-credit-card-payment-it-tells-me-its-an/01/391580#M12150 Wed, 09 Oct 2019 02:56:45 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/when-i-try-to-take-a-credit-card-payment-it-tells-me-its-an/01/391580#M12150 treebbett 2019-10-09T02:56:45Z Merchant Services website crashes every time I try and print receipt https://quickbooks.intuit.com/learn-support/en-us/payments/merchant-services-website-crashes-every-time-i-try-and-print/01/391569#M12148 <P>I have tried printing a receipt from the merchant services site and it crashes every time - I have even tried from different computers.&nbsp; What is going on?</P> Wed, 09 Oct 2019 02:11:44 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/merchant-services-website-crashes-every-time-i-try-and-print/01/391569#M12148 Jana77 2019-10-09T02:11:44Z MasterCard freeze https://quickbooks.intuit.com/learn-support/en-us/payments/mastercard-freeze/01/391503#M12144 <P>Today we were made aware of an investigation involving MasterCard. This caused QuickBooks to place all MasterCard transactions on hold. We run a small business, dependent on invoicing our clients through QuickBooks. We understand that issues arise and sometimes these freeze actions must take place. However, what I don't appreciate is the lack of communication to QuickBooks users. We were not notified of this freeze. We had to find out when multiple clients called to tell us they were unable to pay their invoice. We re-submitted their invoices and they were returned with the same failed result. You can imagine the frustration and concern this causes people when their credit card gets declined. Communication is paramount to running any business, big or small. In the future, if this happens, please let us, your customers, know, so we can properly notify our clientele.&nbsp;</P><P>&nbsp;</P><P>Respectfully,</P><P>&nbsp;</P><P>Geoff</P> Tue, 08 Oct 2019 22:49:02 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/mastercard-freeze/01/391503#M12144 Cargill_Communications 2019-10-08T22:49:02Z The Finance Charge was not recorded in QB https://quickbooks.intuit.com/learn-support/en-us/payments/the-finance-charge-was-not-recorded-in-qb/01/391480#M12143 <P>My company bought a travel trip package from American Airlines Travel Package and availed of the financing from "UPLIFT". The cost of the whole travel package is $5687.14 plus the Finance Charge is $417.50. The monthly payments to payoff liability is $508.72 in 12 months.</P><P>&nbsp;</P><P>I started by creating an account for Current Liability and Saved it, named the account New York Trip.</P><P>The monthly payments of $508.72 were paid through an auto pay from the company checking account until it's was fully paid.</P><P>I've just realized that the Finance charge were missing from all these transactions and that the whole thing has been reconciled already. How do I fix and record the missing finance charge?</P> Tue, 08 Oct 2019 22:12:50 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/the-finance-charge-was-not-recorded-in-qb/01/391480#M12143 abadillainc1954 2019-10-08T22:12:50Z Disputed Charge https://quickbooks.intuit.com/learn-support/en-us/payments/disputed-charge/01/391436#M12140 <P>Had a client whose bank disputed a charge that she made. Long story short, it was their mistake. Nonetheless, Quickbooks had to deduct the amount from my linked bank account. The client is ready and willing to pay the balance plus the service charge assessed by Intuit ($10). The issue is that I am trying to fix her invoice to reflect the outstanding amount plus $10 service charge. My problem is that Quickbooks is not allowing me to void the original (disputed) transaction, so any attempt at sending her an invoice with a payment portal will show an invoice paid in full. Please help.</P> Tue, 08 Oct 2019 21:19:43 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/disputed-charge/01/391436#M12140 AndrewR686 2019-10-08T21:19:43Z Can I turn off auto "Process Credit Card" ? https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-turn-off-auto-process-credit-card/01/391380#M12137 <P>Hi,&nbsp;</P><P>Is there a way to TURN OFF "Process Credit Cards"?&nbsp;</P><P>&nbsp;</P><P>When I make a sale, I enter it into WQBOL as a Sales Receipt.&nbsp;</P><P>(The payment is processed through a different cc provider).&nbsp;</P><P>When I enter the Payment method as Visa/MC etc. QB by default has "Process Credit Card" already checked.&nbsp; I dont want to have to keep unchecking this. I have an account with Intuit Merchant services, so am assuming that is why it is checked by default. But I RARELY use.&nbsp;</P><P>Any way I can turn this off?&nbsp;</P><P>&nbsp;</P><P>Thanks,&nbsp;</P><P>Ken&nbsp;</P><P>&nbsp;</P> Tue, 08 Oct 2019 19:58:40 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-turn-off-auto-process-credit-card/01/391380#M12137 sgmken 2019-10-08T19:58:40Z Clients are having troubles processing their credit card payments online, specifically with Mastercard. How do I fix this? https://quickbooks.intuit.com/learn-support/en-us/payments/clients-are-having-troubles-processing-their-credit-card/01/391302#M12136 Tue, 08 Oct 2019 18:32:02 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/clients-are-having-troubles-processing-their-credit-card/01/391302#M12136 info501 2019-10-08T18:32:02Z refund receipt causing AR errors https://quickbooks.intuit.com/learn-support/en-us/payments/refund-receipt-causing-ar-errors/01/391253#M12132 <P>Quick Books charged the customer 3 times, so I issued a refund receipt and this is what the customer details show now.&nbsp; How do I fix this?&nbsp; Seems very buggy.&nbsp; (image attached)</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" style="width: 999px;"><img src="https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/27261i60CB8A19A00C13EE/image-size/large?v=1.0&amp;px=999" alt="JS_refund_problems.PNG" title="JS_refund_problems.PNG" /></span></P><P>&nbsp;</P> Tue, 08 Oct 2019 17:22:03 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/refund-receipt-causing-ar-errors/01/391253#M12132 BettyAccounting 2019-10-08T17:22:03Z Accounting third party Mileage Reimbursements https://quickbooks.intuit.com/learn-support/en-us/payments/accounting-third-party-mileage-reimbursements/01/391236#M12131 <P>Hello, lovely QB Community!</P><P>We have an employee whose position is grant-funded. She receives mileage reimbursements for travelling to various meetings and courses. The mileage reimbursement checks are made payable to our organization, but we then pay her once the mileage reimbursement check is received from the other organization.</P><P>I want to better track the grant, so my question is, how do I enter their check to us for her mileage reimbursement and also our payment to the employee so that is doesn't appear we are actually receiving more funds from them, and incurring mileage expenses, since that is not the case.</P><P>&nbsp;</P><P>What account/s should be created to best show the flow of funding?</P><P>&nbsp;</P><P>Thank you kindly in advance!</P><P>&nbsp;</P><P><FONT face="book antiqua,palatino"><EM>Melissa</EM></FONT></P> Tue, 08 Oct 2019 17:05:05 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/accounting-third-party-mileage-reimbursements/01/391236#M12131 MelissaC 2019-10-08T17:05:05Z MasterCard - Why can my clients not pay with MasterCard suddenly? https://quickbooks.intuit.com/learn-support/en-us/payments/mastercard-why-can-my-clients-not-pay-with-mastercard-suddenly/01/391208#M12129 <P>I've had a couple clients say they are not able to pay with MasterCard - receiving a message that we no longer accept MC. &nbsp;I checked our QBO and nothing has changed regarding how and what we accept. &nbsp;Looking for ideas why this would happen.</P> Tue, 08 Oct 2019 16:28:08 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/mastercard-why-can-my-clients-not-pay-with-mastercard-suddenly/01/391208#M12129 sparkspace 2019-10-08T16:28:08Z When I process a refund receipt, it is showing up as a payment on the customer ledger and not removing bad payments. https://quickbooks.intuit.com/learn-support/en-us/payments/when-i-process-a-refund-receipt-it-is-showing-up-as-a-payment-on/01/391180#M12127 Tue, 08 Oct 2019 16:12:38 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/when-i-process-a-refund-receipt-it-is-showing-up-as-a-payment-on/01/391180#M12127 BettyAccounting 2019-10-08T16:12:38Z I need help applying my interest and principal to my credit card https://quickbooks.intuit.com/learn-support/en-us/payments/i-need-help-applying-my-interest-and-principal-to-my-credit-card/01/390902#M12121 Tue, 08 Oct 2019 01:22:42 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/i-need-help-applying-my-interest-and-principal-to-my-credit-card/01/390902#M12121 Patti 2019-10-08T01:22:42Z Bill Payment Disappeared Not Showing in Print Checks https://quickbooks.intuit.com/learn-support/en-us/payments/bill-payment-disappeared-not-showing-in-print-checks/01/390819#M12116 <P>I have been using QBO for a few years and never had this happen to me. Today I went to pay a Bill and went through the normal process and toggled on "print later" before submitting. Then I went to the Print Checks page and it was empty. Usually when I go through the above process, the check is there waiting for me to print. So I went back to the Bill and noticed there is a linked transaction so when I click on it, it shows an old check dated a couple of months ago. If I click on it to view more, it shows this bill attached to another random bill payment. If I uncheck the bill, the bottom of the page says "amount to credit". I don't know what is going on or what to do, please help someone!</P> Mon, 07 Oct 2019 22:34:17 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/bill-payment-disappeared-not-showing-in-print-checks/01/390819#M12116 ehong33234 2019-10-07T22:34:17Z AWOL deposit https://quickbooks.intuit.com/learn-support/en-us/payments/awol-deposit/01/390798#M12115 <P>I have 2 checks that have been applied towards customer's invoices (invoices show as PAID).</P><P>I can see the 2 payments when viewing customer information and both checks were entered into Undeposited funds.</P><P>However, when selecting the "record deposits" shortcut, neither check is present (usually means it's already been applied from undeposited funds to correct account)</P><P>&nbsp;</P><P>Not this time...When viewing Chart of Accounts -&gt; undeposited Funds list, the 2 checks are present, but have no reference as to what account they were deposited into.</P><P>I also cannot delete and re-enter either check as I get a message stating, "You need to delete this payment from the deposit before you can delete the transaction itself, or edit its name or amount."</P><P>&nbsp;</P><P>--A</P> Mon, 07 Oct 2019 21:58:23 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/awol-deposit/01/390798#M12115 AOTT 2019-10-07T21:58:23Z QB CC processing https://quickbooks.intuit.com/learn-support/en-us/payments/qb-cc-processing/01/390774#M12113 <P>I was processing CC payments of invoices using payment center. &nbsp;I did about 5 and then the system would not allow me to do more. The "process card" button would not activate. Is there a limit of CC transactions or something?</P> Mon, 07 Oct 2019 21:30:22 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/qb-cc-processing/01/390774#M12113 JJEmmy 2019-10-07T21:30:22Z I can't find the "Issue Refund" button. I am following Quickbooks instructions: "How to void or refund a credit card payment". https://quickbooks.intuit.com/learn-support/en-us/payments/i-can-t-find-the-issue-refund-button-i-am-following-quickbooks/01/390623#M12106 Mon, 07 Oct 2019 18:33:54 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/i-can-t-find-the-issue-refund-button-i-am-following-quickbooks/01/390623#M12106 micky1 2019-10-07T18:33:54Z How to add Apple Card? https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-add-apple-card/01/390596#M12104 Mon, 07 Oct 2019 18:03:28 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-add-apple-card/01/390596#M12104 jjusa007 2019-10-07T18:03:28Z Turn off Next-day Deposit https://quickbooks.intuit.com/learn-support/en-us/payments/turn-off-next-day-deposit/01/390580#M12103 <P>Hello!</P><P>&nbsp;</P><P>Awhile back I signed up for next-day deposit and now I am seeing all these fee's add up. How do I go about turning this feature off?&nbsp;</P><P>&nbsp;</P><P>Thank you!</P> Mon, 07 Oct 2019 17:50:11 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/turn-off-next-day-deposit/01/390580#M12103 Dominica2 2019-10-07T17:50:11Z Whenever I go to approve time, I get a white screen. It does not go away. I refreshed, I x'ed it out and restareted my computer. https://quickbooks.intuit.com/learn-support/en-us/payments/whenever-i-go-to-approve-time-i-get-a-white-screen-it-does-not/01/390502#M12099 Mon, 07 Oct 2019 15:50:19 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/whenever-i-go-to-approve-time-i-get-a-white-screen-it-does-not/01/390502#M12099 billing31 2019-10-07T15:50:19Z How to amend/delete a payment term https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-amend-delete-a-payment-term/01/390458#M12097 that is already in the drop down menu Mon, 07 Oct 2019 14:44:19 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-amend-delete-a-payment-term/01/390458#M12097 starglasspools 2019-10-07T14:44:19Z View what customer has paid for an item in the past https://quickbooks.intuit.com/learn-support/en-us/payments/view-what-customer-has-paid-for-an-item-in-the-past/01/390250#M12095 <P>QB Desktop Enterprise - my sales guys will be on the phone with a customer, writing up a sales order. They need to be able to quickly see how much a customer has paid for an item in the past.&nbsp; Is there any easy way to do this?</P> Mon, 07 Oct 2019 02:29:28 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/view-what-customer-has-paid-for-an-item-in-the-past/01/390250#M12095 cjc357 2019-10-07T02:29:28Z When I open my Tsheets it tells me to update my payment information but my Quickbooks payments have no problem. Is there a different payment? https://quickbooks.intuit.com/learn-support/en-us/payments/when-i-open-my-tsheets-it-tells-me-to-update-my-payment/01/390159#M12094 Sun, 06 Oct 2019 20:54:02 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/when-i-open-my-tsheets-it-tells-me-to-update-my-payment/01/390159#M12094 richard-doyle 2019-10-06T20:54:02Z How is this company still in business? If it doesn't work with a Mac, why even sell it? https://quickbooks.intuit.com/learn-support/en-us/payments/how-is-this-company-still-in-business-if-it-doesn-t-work-with-a/01/389784#M12089 Sat, 05 Oct 2019 14:42:42 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-is-this-company-still-in-business-if-it-doesn-t-work-with-a/01/389784#M12089 ckhinstallation 2019-10-05T14:42:42Z Can you respond to me here? https://quickbooks.intuit.com/learn-support/en-us/payments/can-you-respond-to-me-here/01/389709#M12087 How do I combine a duplicate in Chart of accounts when both have money attached? Sat, 05 Oct 2019 02:21:51 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/can-you-respond-to-me-here/01/389709#M12087 cadranelrealesta 2019-10-05T02:21:51Z Manually matching Bill to an expense https://quickbooks.intuit.com/learn-support/en-us/payments/manually-matching-bill-to-an-expense/01/389670#M12085 <P>I am using the PayPal plug in that downloads all the PayPal items into an account (i.e. it doesn't show up in the bank feeds). &nbsp;I pay my manufacturer via PayPal. The transaction initially shows up as an "Uncategorized Expense".</P><P>&nbsp;</P><P>(inventory ordered) Create PO --&gt; (Inventory arrives) Copy to Bill --&gt; Add material used in&nbsp;<SPAN>Category Details ---&gt; Save.</SPAN></P><P>&nbsp;</P><P>But then how do I match the Bill up with the Expense that is in the Uncategorized Expense account? Usually I would match it in the bank feed but there is no bank feed... Thanks.&nbsp;</P> Fri, 04 Oct 2019 23:15:16 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/manually-matching-bill-to-an-expense/01/389670#M12085 scotsman1000 2019-10-04T23:15:16Z Receiving a discounted payment https://quickbooks.intuit.com/learn-support/en-us/payments/receiving-a-discounted-payment/01/389485#M12080 <P>Very sorry if this, as I suspect, is really easy.&nbsp; I received a check from a customer and they took the offered discount.&nbsp; How do I record that discount so it shows up in the period the check was received as opposed to the period the invoice was generated?</P><P>&nbsp;</P> Fri, 04 Oct 2019 16:31:17 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/receiving-a-discounted-payment/01/389485#M12080 steve the newbie 2019-10-04T16:31:17Z Additional emails listed for Customers https://quickbooks.intuit.com/learn-support/en-us/payments/additional-emails-listed-for-customers/01/389424#M12077 <P>When I send my invoices (and estimates) to my contractors via Quickbooks, I am so thankful that there is a list that appears under the "Sent Emails" tab. However, I have noticed that if I resend an email as a reminder that the invoice is past due, the original date for that invoice is replaced with the new date. Why does it not record both dates, but instead replaces the date?</P><P>&nbsp;</P><P>For example:</P><P>Sent estimate on 01/02/2019 for a project. This shows on list of sent emails.</P><P>Completed project and sent invoice on 06/30/2019. This shows on list of sent emails.</P><P>No payment received. Sent a reminder (08/15/2019) via the same method as sending first email.</P><P>**Now this date shows as the date the invoice was sent and not the first date. It would be nice if it listed all of them. I have noticed this a few times.</P><P>&nbsp;</P><P>What can I do differently so all my dates are listed within Quickbooks instead of having to search out my email in my Provider?</P><P>&nbsp;</P><P>Thank you for your help. :)</P> Fri, 04 Oct 2019 14:37:13 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/additional-emails-listed-for-customers/01/389424#M12077 jujubean67 2019-10-04T14:37:13Z Customers need to be able to pay their entire outstanding balance, instead of paying one invoice at a time. Will Intuit ever implement? https://quickbooks.intuit.com/learn-support/en-us/payments/customers-need-to-be-able-to-pay-their-entire-outstanding/01/389405#M12075 <P>We are a service business that bills monthly, primarily. Sometimes our customers get behind on their bills. When that happens they should be able to have the option of paying their entire outstanding balance through the e-mailed invoice links, instead of having to track down each invoice and pay each one seperately.</P><P>&nbsp;</P><P>When a business such as ours works off credit and has accounts receivable, anything we can do to expedite payment by making it easier for customers to pay their bills is a huge asset. Most people are somewhat lazy, so even having the hassle of having to track down each invoice and pay each one individually discourages payment.</P><P>&nbsp;</P><P>Our customers, and I am sure many others, have been requesting this feature for a long time. Will this ever be implemented? I am at the point now of exploring other solutions for invoicing just because of this issue.</P><P>&nbsp;</P><P>Thank you.</P><P>&nbsp;</P><P>Edit: I know all things, including software development cost money. I would be more than happy to pay an additional monthly fee if Intuit could create a client portal for customers to see their invoice history, outstanding balance, pay their full balance, etc.</P> Fri, 04 Oct 2019 13:37:26 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/customers-need-to-be-able-to-pay-their-entire-outstanding/01/389405#M12075 redoaklandscape 2019-10-04T13:37:26Z How do I connect my qb to new wifi setup? https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-connect-my-qb-to-new-wifi-setup/01/388957#M12059 Thu, 03 Oct 2019 18:15:58 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-connect-my-qb-to-new-wifi-setup/01/388957#M12059 dorothymarie13 2019-10-03T18:15:58Z Hi I have two credit card with same name https://quickbooks.intuit.com/learn-support/en-us/payments/hi-i-have-two-credit-card-with-same-name/01/388933#M12058 how do idownload the two credit card with same Thu, 03 Oct 2019 17:41:36 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/hi-i-have-two-credit-card-with-same-name/01/388933#M12058 salima 2019-10-03T17:41:36Z Costumer overpayment https://quickbooks.intuit.com/learn-support/en-us/payments/costumer-overpayment/01/388832#M12051 <P>Hello!</P><P>Hope is easy for you....&nbsp;</P><P>Costumer paid invoice by mistake ( the invoice doesn’t exist), I recorded as bank deposit to match with bank transaction ( costumer name- Acc rec. -amount).</P><P>&nbsp;</P><P>I have to create Credit Memo for costumer.</P><P>How I can apply that deposit and Credit Memo to New Next Invoice?</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 03 Oct 2019 15:36:10 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/costumer-overpayment/01/388832#M12051 ZG10 2019-10-03T15:36:10Z The refresh button does not work it says Gateway take a break 507! https://quickbooks.intuit.com/learn-support/en-us/payments/the-refresh-button-does-not-work-it-says-gateway-take-a-break/01/388827#M12049 Thu, 03 Oct 2019 15:20:10 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/the-refresh-button-does-not-work-it-says-gateway-take-a-break/01/388827#M12049 cary2 2019-10-03T15:20:10Z I have been trying to get the online payment setup in my dashboard but it is not available. Is this feature not available if my QuickBooks is setup from the St Lucia? https://quickbooks.intuit.com/learn-support/en-us/payments/i-have-been-trying-to-get-the-online-payment-setup-in-my/01/388795#M12047 The feature is available from the US page but its for US citizens. I am from a different region and can't get the same feature but can send invoices. Thu, 03 Oct 2019 14:14:17 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/i-have-been-trying-to-get-the-online-payment-setup-in-my/01/388795#M12047 belleportwe 2019-10-03T14:14:17Z Customer Invoice - partial payment amount showing https://quickbooks.intuit.com/learn-support/en-us/payments/customer-invoice-partial-payment-amount-showing/01/388596#M12041 <P>After creating a new invoice for a customer a partial payment shows as being made that I can not find anywhere in their payment/invoicing. Any idea how to remove this amount so I can send the invoice with the correct amount owing?</P> Thu, 03 Oct 2019 00:52:13 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/customer-invoice-partial-payment-amount-showing/01/388596#M12041 HornbyBree 2019-10-03T00:52:13Z What is authorization of credit card https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-authorization-of-credit-card/01/388426#M12037 Wed, 02 Oct 2019 20:11:49 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-authorization-of-credit-card/01/388426#M12037 manwarjit 2019-10-02T20:11:49Z QuickBooks is applying the credit memo twice for payment? https://quickbooks.intuit.com/learn-support/en-us/payments/quickbooks-is-applying-the-credit-memo-twice-for-payment/01/388279#M12032 <P>When i follow the directions to apply payment for an invoice with a credit memo, it is showing the amount double what the credit memo is for. Why is it doing this and how can I get it to apply the correct amount? An example of what is happening is below:</P><P>&nbsp;</P><P>Cust invoice total is&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $300</P><P>Credit Memo total is&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $100</P><P>Received payment is showing&nbsp; &nbsp;$200</P> Wed, 02 Oct 2019 16:43:35 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/quickbooks-is-applying-the-credit-memo-twice-for-payment/01/388279#M12032 dal1cas2 2019-10-02T16:43:35Z What are my fees for credid card processing? https://quickbooks.intuit.com/learn-support/en-us/payments/what-are-my-fees-for-credid-card-processing/01/388242#M12028 Wed, 02 Oct 2019 16:12:14 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/what-are-my-fees-for-credid-card-processing/01/388242#M12028 hbrown1 2019-10-02T16:12:14Z How much is my monthly payment? https://quickbooks.intuit.com/learn-support/en-us/payments/how-much-is-my-monthly-payment/01/388129#M12024 Wed, 02 Oct 2019 13:32:18 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-much-is-my-monthly-payment/01/388129#M12024 stoneworkconstr1 2019-10-02T13:32:18Z Customer Payment https://quickbooks.intuit.com/learn-support/en-us/payments/customer-payment/01/387847#M12018 <P>I received some money and didn't realize the money was applied to the wrong invoice numbers. I deleted the Customer payment- deleted the deposit 1st. and was going to re-enter the deposit, but the invoice number amounts did not readjust after being selected #3749, and #3750 on insert.</P><P>&nbsp;</P><P>I triple checked the invoices weren't used for any other received payments. So how can I reset or get the same amount in the&nbsp; Orig. Amt. and the Amt. Due columns, so that I can properly receive the money? I'm using QB Pro 2019</P> Tue, 01 Oct 2019 21:07:53 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/customer-payment/01/387847#M12018 plantsman 2019-10-01T21:07:53Z QB Electronic Invoicing Is Completely Down https://quickbooks.intuit.com/learn-support/en-us/payments/qb-electronic-invoicing-is-completely-down/01/387842#M12017 <P>Customer has been trying for over an hour to view and pay an electronic invoice generated from QB Self Employed and the following errors are appearing when clicking on the view invoice link in the email.</P><P>&nbsp;</P><P>The errors are shown in the attached screenshot.</P><P>&nbsp;</P><P>First it said "Temporarily unavailable" and now an hour later the error states "Please open your invoice a different way".</P><P>&nbsp;</P><P>I have also verified the issue myself by resending the invoice to myself.</P><P>&nbsp;</P><P>Any idea what is going here QB staff?</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 01 Oct 2019 22:10:09 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/qb-electronic-invoicing-is-completely-down/01/387842#M12017 danbartoninc 2019-10-01T22:10:09Z ACH PAYMENTS - Although the transactions are stamped PAID, the payments failed. https://quickbooks.intuit.com/learn-support/en-us/payments/ach-payments-although-the-transactions-are-stamped-paid-the/01/387812#M12016 <P>CROOKED INTUIT is really good at increasing subscription prices, removing features from existing subscriptions, such as limiting classes to only 40 in the QBO Plus Subscription forcing everyone to " UPGRADE " to their GOLD membership at $1800 per year, etc. But I had this BUG FOR YEARS, and Crooked Intuit is ignoring it, not getting fixed.</P><P>&nbsp;</P><P>When you do RECURRING&nbsp;<SPAN>Sales Receipt</SPAN> with automatic ACH payments, if the ACH payment is declined, QBO will show it PAID !!! And you have to do lots of manual entries to undo the payment.&nbsp;</P><P>&nbsp;</P><P>This is what QBO will show in the dashboard:</P><P>Alert<BR />Several customer credit card payments were declined. Although the transactions are stamped PAID, the payments failed.<BR />To fix: Go to Payment Processing Errors and take the recommended actions</P><P>&nbsp;</P><P>CROOKED INTUIT, when are you going to fix this issue? I am paying you $2000, why are you taking my money every month for years and not fixing this bug?</P> Tue, 01 Oct 2019 20:29:18 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/ach-payments-although-the-transactions-are-stamped-paid-the/01/387812#M12016 Upset User 2019-10-01T20:29:18Z Do I change the amount on the PO and/or invoice when the amount due to vendor is less than originally quoted? https://quickbooks.intuit.com/learn-support/en-us/payments/do-i-change-the-amount-on-the-po-and-or-invoice-when-the-amount/01/387801#M12015 <P>I have generated a PO and then a Bill for the vendor from the PO. We then made a partial payment to the vendor for approx 60% of the bill amount. Now the vendor has come back and notified us that the total amount due is actually less than what we have already paid. Resulting in us receiving a refund check from the vendor. How do I make sure the PO and Invoice match what will be the final cost due to the vendor? Do I change the amount on the PO and/or the invoice?</P><P>&nbsp;</P><P>Also, when I receive the refund check, would apply it to the same GL account that the original bill was applied to?</P> Tue, 01 Oct 2019 20:15:26 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/do-i-change-the-amount-on-the-po-and-or-invoice-when-the-amount/01/387801#M12015 ST11 2019-10-01T20:15:26Z Net Terms Display as Blank https://quickbooks.intuit.com/learn-support/en-us/payments/net-terms-display-as-blank/01/387759#M12013 <P>On a sales order and invoice, the Net 30 terms set for my customers display as blank and have to be manually set. This happened to other users on my network. I am unsure of the cause and I am unsure of how to proceed to fix.&nbsp;</P><P>When I go to complete an order, Quickbooks will ask would I like to save that information for the net terms for all future orders and i click yes and next time I either do or don't have a problem. As if the program is not "remembering" what I have net terms set to.&nbsp;</P> Tue, 01 Oct 2019 19:26:31 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/net-terms-display-as-blank/01/387759#M12013 Tab77 2019-10-01T19:26:31Z payments https://quickbooks.intuit.com/learn-support/en-us/payments/payments/01/387740#M12012 <DIV class="lia-quilt-row lia-quilt-row-header"><DIV class="lia-quilt-column lia-quilt-column-12 lia-quilt-column-left lia-quilt-column-header-left"><DIV class="lia-quilt-column-alley lia-quilt-column-alley-left"><DIV class="custom-post-date-wrapper"><SPAN class="custom-post-date-prefix">posted</SPAN><DIV class="post-time-wrapper"><DIV class="lia-message-post-date lia-component-post-date lia-component-message-view-widget-post-date"><SPAN class="DateTime"><SPAN class="local-date">‎06-27-2019</SPAN><SPAN>&nbsp;</SPAN><SPAN class="local-time">01:10 PM</SPAN></SPAN></DIV></DIV><DIV class="last-updated-date"><SPAN class="DateTime lia-component-common-widget-date">last updated<SPAN>&nbsp;</SPAN><SPAN class="local-date">‎June 27, 2019</SPAN><SPAN>&nbsp;</SPAN><SPAN class="local-time">1:10 PM</SPAN></SPAN></DIV></DIV></DIV></DIV><DIV class="lia-quilt-column lia-quilt-column-12 lia-quilt-column-right lia-quilt-column-header-right"><DIV class="lia-quilt-column-alley lia-quilt-column-alley-right"><DIV class="lia-menu-navigation-wrapper lia-menu-action lia-component-message-view-widget-action-menu"><DIV class="lia-menu-navigation"><DIV class="dropdown-default-item">&nbsp;</DIV></DIV></DIV></DIV></DIV></DIV><DIV class="lia-quilt-row lia-quilt-row-sub-header">&nbsp;</DIV><DIV class="lia-quilt-row lia-quilt-row-main"><DIV class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-main"><DIV class="lia-quilt-column-alley lia-quilt-column-alley-single"><DIV class="lia-message-subject lia-component-message-view-widget-subject"><DIV class="MessageSubject"><DIV class="MessageSubjectIcons "><DIV class="lia-message-subject">Payments</DIV></DIV></DIV></DIV><DIV class="lia-message-body lia-component-message-view-widget-body lia-component-body-signature-highlight-escalation lia-component-message-view-widget-body-signature-highlight-escalation"><DIV class="lia-message-body-content"><P>Hello,</P><P>&nbsp;</P><P>What is the correct way to fix unpaid cents on an invoice that has been paid but shows unpaid in qb desktop due to amount received from customers is either short a few cents - $0.01 - $0.50. I have one invoice that is showing $0.32 unpaid but is has been paid and deposited.&nbsp;</P><P>&nbsp;</P><P>CUSTOMERS INVOICE DUE $102.32</P><P>RECEIVED PAYMENT $102</P><P>DIFFERENCE $0.32&nbsp;</P><P>&nbsp;</P><P>Under - received payment there is a box bottom left showing options:</P><P>1. Leave this as an underpayment&nbsp;&nbsp;</P><P>2. What does it mean if I write off the extra amount (what does this mean and how will it impact my deposits or reports.)</P><P>&nbsp;</P><P>Thanks</P></DIV></DIV></DIV></DIV></DIV> Tue, 01 Oct 2019 19:01:07 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/payments/01/387740#M12012 Eve2019 2019-10-01T19:01:07Z Credit Card Payments https://quickbooks.intuit.com/learn-support/en-us/payments/credit-card-payments/01/387618#M12010 <P>Hello,</P><P>&nbsp;</P><P>I just signed up for Quickbooks Payments and linked it to my Quickbooks Enterprise Desktop. I am wondering how to charge the customer the credit card processing fees, so that I get the full amount of their invoice.&nbsp;</P><P>&nbsp;</P><P>Thank you</P> Tue, 01 Oct 2019 16:05:44 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/credit-card-payments/01/387618#M12010 ClarkBuilders 2019-10-01T16:05:44Z We are unable to connect our bluetooth credit card swiper to the iPad since the iOS 13 upgrade. Does anyone have a solution? https://quickbooks.intuit.com/learn-support/en-us/payments/we-are-unable-to-connect-our-bluetooth-credit-card-swiper-to-the/01/387518#M12008 Tue, 01 Oct 2019 13:33:51 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/we-are-unable-to-connect-our-bluetooth-credit-card-swiper-to-the/01/387518#M12008 tammy23 2019-10-01T13:33:51Z Why did my ACH recurring payments just stop processing and why cant i take a payment via check or credit through quick books online. https://quickbooks.intuit.com/learn-support/en-us/payments/why-did-my-ach-recurring-payments-just-stop-processing-and-why/01/387481#M12006 Tue, 01 Oct 2019 11:51:38 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/why-did-my-ach-recurring-payments-just-stop-processing-and-why/01/387481#M12006 ascendtogreatnes 2019-10-01T11:51:38Z How can I record Payments received from payment gateway on behalf of cafes, send them after commission but the gateway send us payment one week later but we send earlier https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-i-record-payments-received-from-payment-gateway-on/01/387385#M12004 We have an online coffee pickup application. People order coffee from nearest cafe and send the money to us through a payment gateway. And we send after charging commission to cafes But the gateway send us after one week But we need to send earlier to cafes. Also they send us in bulk sales, not cafe wise. How can i record commission, sales receive from payment gateway, and sales transfer to individual cafe? Tue, 01 Oct 2019 08:01:28 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-i-record-payments-received-from-payment-gateway-on/01/387385#M12004 Warda 2019-10-01T08:01:28Z Get my account off hold https://quickbooks.intuit.com/learn-support/en-us/payments/get-my-account-off-hold/01/387250#M12000 Mon, 30 Sep 2019 22:46:57 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/get-my-account-off-hold/01/387250#M12000 saulters32 2019-09-30T22:46:57Z My card reader is not charging. How can I get it to charge? https://quickbooks.intuit.com/learn-support/en-us/payments/my-card-reader-is-not-charging-how-can-i-get-it-to-charge/01/387237#M11999 Mon, 30 Sep 2019 22:28:28 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/my-card-reader-is-not-charging-how-can-i-get-it-to-charge/01/387237#M11999 patti7 2019-09-30T22:28:28Z Emailing Invoices with funny file names https://quickbooks.intuit.com/learn-support/en-us/payments/emailing-invoices-with-funny-file-names/01/387151#M11992 <P>&nbsp;</P><P>I am using QB Desktop Pro 2019</P><P>&nbsp;</P><P>I am trying out the "email invoices" feature, and I'm discovering that when the PDF of the invoice is created it has a funny number in the name.&nbsp;</P><P>&nbsp;</P><P>For example, the name of the PDF is&nbsp; "Inv_101704_from_(my company)_11828.pdf"</P><P>&nbsp;</P><P>what/where is that 11828 generated, and can I leave it off?</P><P>&nbsp;</P><P>I was able to find where to customize my email template so this is the last detail I need to resolve before I can use this very handy feature!</P><P>&nbsp;</P><P>Thanks in advance for any help you can give</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 30 Sep 2019 20:20:37 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/emailing-invoices-with-funny-file-names/01/387151#M11992 FlexKarla 2019-09-30T20:20:37Z Connecting Purchase Orders and Invoices https://quickbooks.intuit.com/learn-support/en-us/payments/connecting-purchase-orders-and-invoices/01/387115#M11987 <P>When I have an estimate and my customer approves it, from there I create an invoice for my customer and a purchase order for my vendors. Why aren't the PO's and Invoices connected? I know the estimate is linked to the invoice but why wouldn't there be some sort of link from PO and invoices so I can easily find how they are connected?</P> Mon, 30 Sep 2019 19:37:41 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/connecting-purchase-orders-and-invoices/01/387115#M11987 kelsey4 2019-09-30T19:37:41Z How to I enter data into a Custom Field? https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-i-enter-data-into-a-custom-field/01/387066#M11984 <P>I want my invoices to show the balance at the top of the first page.</P><P>&nbsp;</P><P>I am using QBO and have gone to the Sales part of Company Settings and I've added a custom field called "Balance Due".&nbsp; (I'm doing this in order to put the balance due on the first page of the invoice. I have long invoices and the balance doesn't appear on the first page.) My question is: how do I link the data (the actual balance due) to the field? Currently it just shows as Balance Due, then "Custom-1". I want it to say Balance Due and then show the actual balance due.</P><P>&nbsp;</P><P>Or - can I show the Balance Due on the top of the invoice any other way in QBO without adding external apps?</P> Mon, 30 Sep 2019 18:22:27 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-i-enter-data-into-a-custom-field/01/387066#M11984 Daily Money Manager POLLC 2019-09-30T18:22:27Z Using the Bounced Check Feature https://quickbooks.intuit.com/learn-support/en-us/payments/using-the-bounced-check-feature/01/387028#M11980 <P>When using the Bounced Check feature, I have two issues:</P><P>&nbsp;</P><P>1) You have to make sure the correct invoices are selected to be marked unpaid. Depending on how the list is sorted, QuickBooks could auto-select the wrong invoices.</P><P>&nbsp;</P><P>2) QuickBooks leaves a credit in the customer's account when the process is finished. I fixed this by going back and applying the original bounced check to the corresponding newly created general journal entry. It seems to me that QuickBooks should do this automatically as part of the Bounced Check feature.</P><P>&nbsp;</P><P>Please let me know if you agree or if I am missing something.</P><P>&nbsp;</P><P>Thanks!</P> Mon, 30 Sep 2019 17:33:24 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/using-the-bounced-check-feature/01/387028#M11980 Sambeaux 2019-09-30T17:33:24Z How do I receive in credit card payments https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-receive-in-credit-card-payments/01/387023#M11978 Mon, 30 Sep 2019 17:21:39 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-receive-in-credit-card-payments/01/387023#M11978 mkwelch42 2019-09-30T17:21:39Z How do i make windows 10 voice recognition work in Quickbooks? Is there a voice recognition software from Quickbooks? https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-make-windows-10-voice-recognition-work-in-quickbooks-is/01/386736#M11972 Mon, 30 Sep 2019 02:13:43 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-make-windows-10-voice-recognition-work-in-quickbooks-is/01/386736#M11972 jr49rj 2019-09-30T02:13:43Z I enabled AMEX so I can receive AMEX payments, but it still doesn't show as enabled. It still gives me the ENABLE OPTION even though I have enabled it over 10 time. Help! https://quickbooks.intuit.com/learn-support/en-us/payments/i-enabled-amex-so-i-can-receive-amex-payments-but-it-still-doesn/01/386734#M11971 Mon, 30 Sep 2019 02:11:32 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/i-enabled-amex-so-i-can-receive-amex-payments-but-it-still-doesn/01/386734#M11971 prakash1 2019-09-30T02:11:32Z ACH drafts this week all say paid (payment failed) what is going on? https://quickbooks.intuit.com/learn-support/en-us/payments/ach-drafts-this-week-all-say-paid-payment-failed-what-is-going/01/386682#M11969 Sun, 29 Sep 2019 23:27:40 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/ach-drafts-this-week-all-say-paid-payment-failed-what-is-going/01/386682#M11969 stevelr1 2019-09-29T23:27:40Z progress invoice https://quickbooks.intuit.com/learn-support/en-us/payments/progress-invoice/01/386576#M11966 <P>Prior Amounts aren't recording in progress invoicing.</P><P>I'll describe the steps I did.</P><P>1.created estimate</P><P>2.created invoice from estimate</P><P>3. invoice, recieved payment and recorded payment</P><P>4.created second invoice.</P><P>second invoice shows the items of first invoice with 0 balance, but prior amount column is blank.&nbsp; Is there another step required to record prior amounts?</P> Sun, 29 Sep 2019 18:14:25 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/progress-invoice/01/386576#M11966 dvdwest 2019-09-29T18:14:25Z Amex not updating https://quickbooks.intuit.com/learn-support/en-us/payments/amex-not-updating/01/386570#M11965 For the past month Amex and QB have had serious communication errors and I was told to by QB to disconnect my Amex card from QB and reconnect, but now I get an error message from Amex that they are experiencing intermittent delays. This has been going on for weeks. NOW Amex says it is a QB issue. Anyone have a fix? Sun, 29 Sep 2019 17:50:29 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/amex-not-updating/01/386570#M11965 elenentine 2019-09-29T17:50:29Z How can I transfer my gopayment or quickbooks money into my personal business account ? https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-i-transfer-my-gopayment-or-quickbooks-money-into-my/01/386543#M11963 Sun, 29 Sep 2019 16:34:02 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-i-transfer-my-gopayment-or-quickbooks-money-into-my/01/386543#M11963 wilsonjns 2019-09-29T16:34:02Z How to Split Payments between PayPal and Credit Card https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-split-payments-between-paypal-and-credit-card/01/386230#M11957 Sat, 28 Sep 2019 04:17:09 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-split-payments-between-paypal-and-credit-card/01/386230#M11957 fluffyvegans 2019-09-28T04:17:09Z Invoices Duplicated when Receiving Payment https://quickbooks.intuit.com/learn-support/en-us/payments/invoices-duplicated-when-receiving-payment/01/386043#M11949 <P>We have quickbooks desktop premier 2017.&nbsp; We have an issue with 1 customer only.&nbsp; When we go in to receive payments, invoices are being duplicated in the “receive payments” window.&nbsp; When you go search that invoice in the system though, the invoice is not duplicated.&nbsp; Quickbooks will auto check all these duplicate invoices and then we have an over payment in the “receive payments” window.&nbsp; We have tried to uncheck the duplicate invoices, but then Quickbooks just auto applies it again when we go back into it.&nbsp; If we save with the over payment, then go into the customer open balance account, it actually shows a shortage, since we were unable to apply all the invoices from that payment.&nbsp; Has anyone seen this issue before?&nbsp; I have attached a screenshot of the receive payment tab where the invoices are duplicated</P> Fri, 27 Sep 2019 19:12:19 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/invoices-duplicated-when-receiving-payment/01/386043#M11949 t_cam93 2019-09-27T19:12:19Z I D/L GL p/r file frm ADP 1/2 of p/l dsnt print-$amts in COA are ok-I thnk there is discnct b/n ADP GLfiles&amp; ours-I hv 80 fnd issues Does this mean I need to redo my GL? https://quickbooks.intuit.com/learn-support/en-us/payments/i-d-l-gl-p-r-file-frm-adp-1-2-of-p-l-dsnt-print-amts-in-coa-are/01/385988#M11946 This is a known issue with ADP and has been ok but this last p/r I have 80 issues and that scares me - dont know where to start. Fri, 27 Sep 2019 17:34:10 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/i-d-l-gl-p-r-file-frm-adp-1-2-of-p-l-dsnt-print-amts-in-coa-are/01/385988#M11946 paula22 2019-09-27T17:34:10Z How do you make 405 gateway time out go away https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-you-make-405-gateway-time-out-go-away/01/385852#M11941 Fri, 27 Sep 2019 14:12:00 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-you-make-405-gateway-time-out-go-away/01/385852#M11941 kamphrock 2019-09-27T14:12:00Z I need help undoing a transfer. https://quickbooks.intuit.com/learn-support/en-us/payments/i-need-help-undoing-a-transfer/01/385845#M11940 Fri, 27 Sep 2019 13:55:32 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/i-need-help-undoing-a-transfer/01/385845#M11940 dancindawn 2019-09-27T13:55:32Z How do I connect my new Apple Card for transactions since they don't have a website? https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-connect-my-new-apple-card-for-transactions-since-they/01/385496#M11936 Fri, 27 Sep 2019 00:21:25 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-connect-my-new-apple-card-for-transactions-since-they/01/385496#M11936 freedomrocks1969 2019-09-27T00:21:25Z I am running QB Desktop POS 18.0 Pro Lvl on 3 win computers and the server and other is fine but the 3rd freezes/crashes/logs out randomly. Called support got nothing https://quickbooks.intuit.com/learn-support/en-us/payments/i-am-running-qb-desktop-pos-18-0-pro-lvl-on-3-win-computers-and/01/385462#M11934 <P>I am running QB Desktop POS 18.0 Pro Lvl on 3 win computers and the server and other is fine but the 3rd freezes/crashes/logs out randomly. Called support got nothing. Computer is less than a year old. Very good internet connection, ect...<BR /></P><P>No error codes pop up. Only way to close out of it freezing is task manager.</P><P>Just randomly logs out so you have to re enter the password. other 2 computers including the server computer is fine no issues</P> Fri, 27 Sep 2019 00:19:50 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/i-am-running-qb-desktop-pos-18-0-pro-lvl-on-3-win-computers-and/01/385462#M11934 PoolGuy23 2019-09-27T00:19:50Z I’ve updated my credit card info for monthly payments. My account is still staying suspended https://quickbooks.intuit.com/learn-support/en-us/payments/i-ve-updated-my-credit-card-info-for-monthly-payments-my-account/01/385450#M11932 Fri, 27 Sep 2019 00:19:18 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/i-ve-updated-my-credit-card-info-for-monthly-payments-my-account/01/385450#M11932 buckeyeshineco 2019-09-27T00:19:18Z Why hasn’t a recent payment (5 days) processed to my account? https://quickbooks.intuit.com/learn-support/en-us/payments/why-hasn-t-a-recent-payment-5-days-processed-to-my-account/01/385413#M11930 Fri, 27 Sep 2019 00:17:30 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/why-hasn-t-a-recent-payment-5-days-processed-to-my-account/01/385413#M11930 seckendorfjh 2019-09-27T00:17:30Z Federal &amp; State Laws for Credit Card Processing - Where can I find resources? https://quickbooks.intuit.com/learn-support/en-us/payments/federal-amp-state-laws-for-credit-card-processing-where-can-i/01/385401#M11924 <P>We are starting to accept credit card payments and set up recurring credit card charges and want to brush up on the state and federal laws for accepting credit cards to ensure compliance. Does anyone know where to find resources regarding this? We've been googling, but are having difficulties finding trustworthy sources. We are located in Utah.&nbsp;</P><P>Thank you!</P> Fri, 27 Sep 2019 00:16:54 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/federal-amp-state-laws-for-credit-card-processing-where-can-i/01/385401#M11924 haley4 2019-09-27T00:16:54Z
This XML file does not appear to have any style information associated with it. The document tree is shown below.
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<channel>
<title>Payments topics</title>
<link>
https://quickbooks.intuit.com/learn-support/payments/misc/02/payments
</link>
<description>Payments topics</description>
<pubDate>Tue, 15 Oct 2019 18:11:08 GMT</pubDate>
<dc:creator>payments</dc:creator>
<dc:date>2019-10-15T18:11:08Z</dc:date>
<item>
<title>restricted access to bank accounts</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/restricted-access-to-bank-accounts/01/395203#M12275
</link>
<description>
<P>Greetings,&nbsp;</P><P>Is it possible to give restricted access to one of the users to the bank accounts.&nbsp;</P><P>For example, we have 4 different bank accounts we want to give access to one of our users to only 2 or 3 of these bank accounts.</P><P>How can we do that?</P><P>Thank you!</P>
</description>
<pubDate>Tue, 15 Oct 2019 17:32:50 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/restricted-access-to-bank-accounts/01/395203#M12275
</guid>
<dc:creator>Aj68</dc:creator>
<dc:date>2019-10-15T17:32:50Z</dc:date>
</item>
<item>
<title>
How do I view credit card payments received? How do I view credit card payments made in a batch?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-view-credit-card-payments-received-how-do-i-view-credit/01/395011#M12266
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<description/>
<pubDate>Tue, 15 Oct 2019 13:12:34 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-view-credit-card-payments-received-how-do-i-view-credit/01/395011#M12266
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<dc:creator>joshluther1</dc:creator>
<dc:date>2019-10-15T13:12:34Z</dc:date>
</item>
<item>
<title>Memorized Transactions for Monthly Utilities</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/memorized-transactions-for-monthly-utilities/01/395006#M12265
</link>
<description>
<P>Hello,</P><P>&nbsp;</P><P>I can't seem to find an answer to this.&nbsp; I have to pay multiple utility bills every month and have setup memorized transactions for the entries.&nbsp; But utility bills have a different payment amount each month based on usage.&nbsp;</P><P>&nbsp;</P><P>Is there a "best practice" way to setup memorized monthly transactions for bills that amounts will be different month to month?</P><P>&nbsp;</P><P>Thank you!</P>
</description>
<pubDate>Tue, 15 Oct 2019 13:03:57 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/memorized-transactions-for-monthly-utilities/01/395006#M12265
</guid>
<dc:creator>Isaiah58Financial</dc:creator>
<dc:date>2019-10-15T13:03:57Z</dc:date>
</item>
<item>
<title>
How can I add an old invoice to a newly created project?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-i-add-an-old-invoice-to-a-newly-created-project/01/394967#M12263
</link>
<description>
<P>Hello,</P><P>&nbsp;</P><P>How can I please connect an old invoice to a newly created project that is linked to that invoice without taking away the invoice from the customer profile in quickbooks?</P><P>&nbsp;</P><P>Or does this new invoice show under the "project" time under the customer?</P>
</description>
<pubDate>Tue, 15 Oct 2019 11:21:59 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-i-add-an-old-invoice-to-a-newly-created-project/01/394967#M12263
</guid>
<dc:creator>oumary</dc:creator>
<dc:date>2019-10-15T11:21:59Z</dc:date>
</item>
<item>
<title>overdraft fees</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/overdraft-fees/01/394624#M12260
</link>
<description>
<P>Hello,</P><P>&nbsp;</P><P>1. How do I record overdraft fees from my banks statement to QB -Desktop?&nbsp; Under which account should these transactions be recorded?</P><P>&nbsp;</P><P>&nbsp;</P><P>2. I ordered/purchased bank checks for my business, how can I record this transaction and to which expense account would it go under?</P><P>&nbsp;</P><P>Thanks</P><P>&nbsp;</P>
</description>
<pubDate>Mon, 14 Oct 2019 19:05:16 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/overdraft-fees/01/394624#M12260
</guid>
<dc:creator>Eve2019</dc:creator>
<dc:date>2019-10-14T19:05:16Z</dc:date>
</item>
<item>
<title>
How do I show progress for billable time on an invoice while using time sheets
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-show-progress-for-billable-time-on-an-invoice-while/01/394581#M12259
</link>
<description>
<P>I have created a job estimate with the estimated number of billable hours to be performed by an employee and I have enabled progress invoicing. &nbsp; My employees enter their time and we do periodic progress invoicing based on actual work performed. I know I can "Invoice for Time &amp; Expenses" as the first step ,or I can create an invoice and then add the unbilled time to it. &nbsp; &nbsp;</P><P>&nbsp;</P><P>Regardless of the starting point, I need to be able to show the progress against the Estimate on the actual invoice and I can't seem to do it based on actual billed time.</P><P>&nbsp;</P><P>When I create the invoices using time, it doesn't update the estimated hours amount. &nbsp;On subsequent invoices I need to be able to show the previous amount billed along with the overall % complete. &nbsp;</P><P>&nbsp;</P><P>I appreciate the help!</P><P>&nbsp;</P><P>I have Quickbooks Premier Professional Services Edition 2019</P><P>&nbsp;</P><P>&nbsp;</P>
</description>
<pubDate>Mon, 14 Oct 2019 18:07:35 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-show-progress-for-billable-time-on-an-invoice-while/01/394581#M12259
</guid>
<dc:creator>stulk</dc:creator>
<dc:date>2019-10-14T18:07:35Z</dc:date>
</item>
<item>
<title>Hi, why can not I accept online payments?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/hi-why-can-not-i-accept-online-payments/01/394486#M12257
</link>
<description/>
<pubDate>Mon, 14 Oct 2019 16:05:54 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/hi-why-can-not-i-accept-online-payments/01/394486#M12257
</guid>
<dc:creator>upennbookstore</dc:creator>
<dc:date>2019-10-14T16:05:54Z</dc:date>
</item>
<item>
<title>Entering Fuel Expense</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/entering-fuel-expense/01/394392#M12254
</link>
<description>
<P>HI!</P><P>&nbsp;</P><P>When i am preparing a Sales Rep Expenses, when&nbsp; I enter the&nbsp; fuel expense, it changes it to a deduction? How do I fix this?&nbsp;</P>
</description>
<pubDate>Mon, 14 Oct 2019 13:30:23 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/entering-fuel-expense/01/394392#M12254
</guid>
<dc:creator>PremierRef2019</dc:creator>
<dc:date>2019-10-14T13:30:23Z</dc:date>
</item>
<item>
<title>
We integrate paypal/stripe in QB but we have different result after doing the test run , i have ask the support but hasnt got any answer yet
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/we-integrate-paypal-stripe-in-qb-but-we-have-different-result/01/394275#M12252
</link>
<description/>
<pubDate>Mon, 14 Oct 2019 06:18:19 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/we-integrate-paypal-stripe-in-qb-but-we-have-different-result/01/394275#M12252
</guid>
<dc:creator>barkah-ibrahim40</dc:creator>
<dc:date>2019-10-14T06:18:19Z</dc:date>
</item>
<item>
<title>
How do you link an amex sub credit card to master credit card account. Amex statement has them together but quickbooks separates them. Want to reconcile the balance
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-you-link-an-amex-sub-credit-card-to-master-credit-card/01/394035#M12250
</link>
<description/>
<pubDate>Sun, 13 Oct 2019 18:37:14 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-you-link-an-amex-sub-credit-card-to-master-credit-card/01/394035#M12250
</guid>
<dc:creator>blacklabny1</dc:creator>
<dc:date>2019-10-13T18:37:14Z</dc:date>
</item>
<item>
<title>Recording a Refund of payment made with Square</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/recording-a-refund-of-payment-made-with-square/01/393745#M12237
</link>
<description>
<P>I use QuickBooks for MAC 2016.</P><P>&nbsp;</P><P>A customer paid me a $135 deposit via Square.&nbsp; I recorded that with a Sales Receipt, chose Group with Undeposited Funds, then made the deposit minus the $4.22 fee that Square charges (which I put into a "CC Fee" Account that I made in QuickBooks), and the $130.78 got deposited into my checking account.</P><P>&nbsp;</P><P>But now the customer backed out and I gave him a refund thru Square.&nbsp; Square will refund me the full $130.78.&nbsp; So how do I record this in Quickbooks?</P>
</description>
<pubDate>Sat, 12 Oct 2019 18:49:49 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/recording-a-refund-of-payment-made-with-square/01/393745#M12237
</guid>
<dc:creator>Electrician</dc:creator>
<dc:date>2019-10-12T18:49:49Z</dc:date>
</item>
<item>
<title>Trying to order a reader</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/trying-to-order-a-reader/01/393584#M12234
</link>
<description>
<P>I have tried to order a reader via the QBO website and through the phone app. Both ways, the process won't go through. On the pc, it gets stuck at the throbber animation.&nbsp; I tried contacting Intuit but all they wanted to do was upsell my service level instead of answering the question I contacted them about. Is there a 3rd party that will sell me a reader? Or is there someone who will help me at Intuit who will treat me with respect?</P>
</description>
<pubDate>Sat, 12 Oct 2019 03:38:39 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/trying-to-order-a-reader/01/393584#M12234
</guid>
<dc:creator>Service</dc:creator>
<dc:date>2019-10-12T03:38:39Z</dc:date>
</item>
<item>
<title>
Changing a Line Item on Already Invoiced Client removes the Payment from the Received Payments List
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/changing-a-line-item-on-already-invoiced-client-removes-the/01/393356#M12228
</link>
<description>
<P>Hi there,</P><P>We are a construction company and we use lots of line items when invoicing our clients for Time and Material.&nbsp;</P><P>I have recently discovered that one of the line items had the wrong code. I can't do JE as those are line items. We changed the line item to the correct code. Now when we go to the ''Received Payments'' List, the payment for this invoice disappeared. When I select ''Payments and Credits'' then it is showing again however we normally use the ''Received Payments'' List.</P><P>1. What is the proper way to change line items on the already invoiced Client since JE is not an option?</P><P>2. How do I fix the Payment on the edited invoice to show back on my ''Received Payments'' List.</P><P>&nbsp;</P><P>Thank you!&nbsp;</P><P>&nbsp;</P>
</description>
<pubDate>Fri, 11 Oct 2019 18:30:14 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/changing-a-line-item-on-already-invoiced-client-removes-the/01/393356#M12228
</guid>
<dc:creator>LenaMiglena</dc:creator>
<dc:date>2019-10-11T18:30:14Z</dc:date>
</item>
<item>
<title>
I had problem in changing my credit card for payment. I want in contact with Sylwia
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-had-problem-in-changing-my-credit-card-for-payment-i-want-in/01/393169#M12221
</link>
<description/>
<pubDate>Fri, 11 Oct 2019 13:22:00 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-had-problem-in-changing-my-credit-card-for-payment-i-want-in/01/393169#M12221
</guid>
<dc:creator>sundar</dc:creator>
<dc:date>2019-10-11T13:22:00Z</dc:date>
</item>
<item>
<title>Refund Receipt not showing up on Customer balance</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/refund-receipt-not-showing-up-on-customer-balance/01/393014#M12217
</link>
<description>
<P>Customer overpaid. I created a refund receipt. The refund receipt was conveniently matched to a bank deposit, that included other payments and refunds as a monthly deposit from an outside sales manager. The problem is that I do not see how to apply the refund receipt to the existing credit. The balance for that customer still shows up as having a credit. Please let me know what I should do to apply the refund to the credit so that it reflects in the customer's balance.</P>
</description>
<pubDate>Fri, 11 Oct 2019 00:31:28 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/refund-receipt-not-showing-up-on-customer-balance/01/393014#M12217
</guid>
<dc:creator>mmpollyanna</dc:creator>
<dc:date>2019-10-11T00:31:28Z</dc:date>
</item>
<item>
<title>STILLLL OIN HOLD [removed]!!!!~~~~~</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/stillll-oin-hold-removed/01/392969#M12215
</link>
<description/>
<pubDate>Thu, 10 Oct 2019 22:56:05 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/stillll-oin-hold-removed/01/392969#M12215
</guid>
<dc:creator>info510</dc:creator>
<dc:date>2019-10-10T22:56:05Z</dc:date>
</item>
<item>
<title>
How to record a payment for a purchase order before the item is received
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-record-a-payment-for-a-purchase-order-before-the-item-is/01/392871#M12213
</link>
<description>
<P>I send a vendor a purchase order. They require payment before they ship the items. I pay them by credit card. How can I enter the credit card charge without receiving the items in the purchase order?</P><P>&nbsp;</P><P>Thanks!</P>
</description>
<pubDate>Thu, 10 Oct 2019 20:29:02 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-record-a-payment-for-a-purchase-order-before-the-item-is/01/392871#M12213
</guid>
<dc:creator>Sambeaux</dc:creator>
<dc:date>2019-10-10T20:29:02Z</dc:date>
</item>
<item>
<title>Can I order a cable for QB21 credit card reader?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-order-a-cable-for-qb21-credit-card-reader/01/392509#M12200
</link>
<description>
I want a spare charging cable so I can leave one in my vehicle and one in my office.
</description>
<pubDate>Thu, 10 Oct 2019 13:28:14 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-order-a-cable-for-qb21-credit-card-reader/01/392509#M12200
</guid>
<dc:creator>Stevo</dc:creator>
<dc:date>2019-10-10T13:28:14Z</dc:date>
</item>
<item>
<title>
What is the contractional agreement for processing credit card transactions via the merchant services thru Quick Books
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-the-contractional-agreement-for-processing-credit-card/01/392481#M12197
</link>
<description/>
<pubDate>Thu, 10 Oct 2019 12:38:07 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-the-contractional-agreement-for-processing-credit-card/01/392481#M12197
</guid>
<dc:creator>wariagno</dc:creator>
<dc:date>2019-10-10T12:38:07Z</dc:date>
</item>
<item>
<title>Can't add credit card</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/can-t-add-credit-card/01/392479#M12196
</link>
<description>
I can't add credit card to quickbooks pro desktop 2020.
</description>
<pubDate>Thu, 10 Oct 2019 12:30:01 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/can-t-add-credit-card/01/392479#M12196
</guid>
<dc:creator>rgrasewicztroy</dc:creator>
<dc:date>2019-10-10T12:30:01Z</dc:date>
</item>
<item>
<title>
I would like to use paypal connect on an existing paypal bank account. Is there a way to do this. Current account is not synced to anything
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-would-like-to-use-paypal-connect-on-an-existing-paypal-bank/01/392320#M12192
</link>
<description/>
<pubDate>Thu, 10 Oct 2019 03:14:37 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-would-like-to-use-paypal-connect-on-an-existing-paypal-bank/01/392320#M12192
</guid>
<dc:creator>brian51</dc:creator>
<dc:date>2019-10-10T03:14:37Z</dc:date>
</item>
<item>
<title>QB's online bill pay and allocation to class</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/qb-s-online-bill-pay-and-allocation-to-class/01/392243#M12188
</link>
<description>
<P>Can QB's online bill pay allocate expenses by class using a template ? Also - using bill.com do you scan and send the invoices and they enter ?</P>
</description>
<pubDate>Wed, 09 Oct 2019 23:37:03 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/qb-s-online-bill-pay-and-allocation-to-class/01/392243#M12188
</guid>
<dc:creator>Rob8898</dc:creator>
<dc:date>2019-10-09T23:37:03Z</dc:date>
</item>
<item>
<title>How to enter returned ACH payment?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-enter-returned-ach-payment/01/392155#M12180
</link>
<description>How to enter returned payroll tax ACH payment?</description>
<pubDate>Wed, 09 Oct 2019 21:44:26 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-enter-returned-ach-payment/01/392155#M12180
</guid>
<dc:creator>hubankssm</dc:creator>
<dc:date>2019-10-09T21:44:26Z</dc:date>
</item>
<item>
<title>
Do we need a new card reader? I have been having problem contacting my current card reader.
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/do-we-need-a-new-card-reader-i-have-been-having-problem/01/392101#M12179
</link>
<description>Have trouble connecting my current card reader.</description>
<pubDate>Wed, 09 Oct 2019 20:41:42 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/do-we-need-a-new-card-reader-i-have-been-having-problem/01/392101#M12179
</guid>
<dc:creator>ylim</dc:creator>
<dc:date>2019-10-09T20:41:42Z</dc:date>
</item>
<item>
<title>
Why are customers being told that we don't accept MasterCard when we accept all major cards? Is QBO having card payment data entry issues? When will this be rectified?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/why-are-customers-being-told-that-we-don-t-accept-mastercard/01/391966#M12176
</link>
<description/>
<pubDate>Wed, 09 Oct 2019 18:27:48 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/why-are-customers-being-told-that-we-don-t-accept-mastercard/01/391966#M12176
</guid>
<dc:creator>orders12</dc:creator>
<dc:date>2019-10-09T18:27:48Z</dc:date>
</item>
<item>
<title>
How should credit card payments be posted with regards to my checking account? expense? transfer? I have huge differences in my credit card accounts in quick books?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-should-credit-card-payments-be-posted-with-regards-to-my/01/391818#M12161
</link>
<description/>
<pubDate>Wed, 09 Oct 2019 15:29:49 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-should-credit-card-payments-be-posted-with-regards-to-my/01/391818#M12161
</guid>
<dc:creator>puglisireno</dc:creator>
<dc:date>2019-10-09T15:29:49Z</dc:date>
</item>
<item>
<title>Customer Name/Invoices not Display in Receipt</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/customer-name-invoices-not-display-in-receipt/01/391794#M12159
</link>
<description>
<P>&nbsp;</P><P>Hi,</P><P>&nbsp;</P><P>We are facing an issue, that we integrate with QB and both invoice/Receipts posted in QB correctly. But while checking that entry in QB, Customer is not showing in Receipt entry&nbsp; and when drill down to that entry, customer and knocked off invoice also&nbsp; not showing.</P><P>Where as invoices in reports are already knocked off correctly and not show open invoices. Please guide what can be the reason of this issue.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" style="width: 999px;"><img src="https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/27314i036056EA6C8CA3BB/image-size/large?v=1.0&amp;px=999" alt="SII_QB_CustomerMissing.png" title="SII_QB_CustomerMissing.png" /></span></P>
</description>
<pubDate>Wed, 09 Oct 2019 14:14:43 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/customer-name-invoices-not-display-in-receipt/01/391794#M12159
</guid>
<dc:creator>Younus Moosani</dc:creator>
<dc:date>2019-10-09T14:14:43Z</dc:date>
</item>
<item>
<title>
Correction on the Vendor discount that was applied to wrong account.
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/correction-on-the-vendor-discount-that-was-applied-to-wrong/01/391761#M12157
</link>
<description>
<P>I noticed that when I was making payments to vendors, the discount amount I was inputting was being sent to wrong chart of accounts account. How can I correct to the correct account?</P>
</description>
<pubDate>Wed, 09 Oct 2019 13:22:59 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/correction-on-the-vendor-discount-that-was-applied-to-wrong/01/391761#M12157
</guid>
<dc:creator>ARTIPAV</dc:creator>
<dc:date>2019-10-09T13:22:59Z</dc:date>
</item>
<item>
<title>How do I record a reverse check?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-record-a-reverse-check/01/391608#M12152
</link>
<description/>
<pubDate>Wed, 09 Oct 2019 04:50:25 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-record-a-reverse-check/01/391608#M12152
</guid>
<dc:creator>ips11</dc:creator>
<dc:date>2019-10-09T04:50:25Z</dc:date>
</item>
<item>
<title>
When I try to take a credit card payment it tells me its an unsecure sight and then it loops?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/when-i-try-to-take-a-credit-card-payment-it-tells-me-its-an/01/391580#M12150
</link>
<description/>
<pubDate>Wed, 09 Oct 2019 02:56:45 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/when-i-try-to-take-a-credit-card-payment-it-tells-me-its-an/01/391580#M12150
</guid>
<dc:creator>treebbett</dc:creator>
<dc:date>2019-10-09T02:56:45Z</dc:date>
</item>
<item>
<title>
Merchant Services website crashes every time I try and print receipt
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/merchant-services-website-crashes-every-time-i-try-and-print/01/391569#M12148
</link>
<description>
<P>I have tried printing a receipt from the merchant services site and it crashes every time - I have even tried from different computers.&nbsp; What is going on?</P>
</description>
<pubDate>Wed, 09 Oct 2019 02:11:44 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/merchant-services-website-crashes-every-time-i-try-and-print/01/391569#M12148
</guid>
<dc:creator>Jana77</dc:creator>
<dc:date>2019-10-09T02:11:44Z</dc:date>
</item>
<item>
<title>MasterCard freeze</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/mastercard-freeze/01/391503#M12144
</link>
<description>
<P>Today we were made aware of an investigation involving MasterCard. This caused QuickBooks to place all MasterCard transactions on hold. We run a small business, dependent on invoicing our clients through QuickBooks. We understand that issues arise and sometimes these freeze actions must take place. However, what I don't appreciate is the lack of communication to QuickBooks users. We were not notified of this freeze. We had to find out when multiple clients called to tell us they were unable to pay their invoice. We re-submitted their invoices and they were returned with the same failed result. You can imagine the frustration and concern this causes people when their credit card gets declined. Communication is paramount to running any business, big or small. In the future, if this happens, please let us, your customers, know, so we can properly notify our clientele.&nbsp;</P><P>&nbsp;</P><P>Respectfully,</P><P>&nbsp;</P><P>Geoff</P>
</description>
<pubDate>Tue, 08 Oct 2019 22:49:02 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/mastercard-freeze/01/391503#M12144
</guid>
<dc:creator>Cargill_Communications</dc:creator>
<dc:date>2019-10-08T22:49:02Z</dc:date>
</item>
<item>
<title>The Finance Charge was not recorded in QB</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/the-finance-charge-was-not-recorded-in-qb/01/391480#M12143
</link>
<description>
<P>My company bought a travel trip package from American Airlines Travel Package and availed of the financing from "UPLIFT". The cost of the whole travel package is $5687.14 plus the Finance Charge is $417.50. The monthly payments to payoff liability is $508.72 in 12 months.</P><P>&nbsp;</P><P>I started by creating an account for Current Liability and Saved it, named the account New York Trip.</P><P>The monthly payments of $508.72 were paid through an auto pay from the company checking account until it's was fully paid.</P><P>I've just realized that the Finance charge were missing from all these transactions and that the whole thing has been reconciled already. How do I fix and record the missing finance charge?</P>
</description>
<pubDate>Tue, 08 Oct 2019 22:12:50 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/the-finance-charge-was-not-recorded-in-qb/01/391480#M12143
</guid>
<dc:creator>abadillainc1954</dc:creator>
<dc:date>2019-10-08T22:12:50Z</dc:date>
</item>
<item>
<title>Disputed Charge</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/disputed-charge/01/391436#M12140
</link>
<description>
<P>Had a client whose bank disputed a charge that she made. Long story short, it was their mistake. Nonetheless, Quickbooks had to deduct the amount from my linked bank account. The client is ready and willing to pay the balance plus the service charge assessed by Intuit ($10). The issue is that I am trying to fix her invoice to reflect the outstanding amount plus $10 service charge. My problem is that Quickbooks is not allowing me to void the original (disputed) transaction, so any attempt at sending her an invoice with a payment portal will show an invoice paid in full. Please help.</P>
</description>
<pubDate>Tue, 08 Oct 2019 21:19:43 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/disputed-charge/01/391436#M12140
</guid>
<dc:creator>AndrewR686</dc:creator>
<dc:date>2019-10-08T21:19:43Z</dc:date>
</item>
<item>
<title>Can I turn off auto "Process Credit Card" ?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-turn-off-auto-process-credit-card/01/391380#M12137
</link>
<description>
<P>Hi,&nbsp;</P><P>Is there a way to TURN OFF "Process Credit Cards"?&nbsp;</P><P>&nbsp;</P><P>When I make a sale, I enter it into WQBOL as a Sales Receipt.&nbsp;</P><P>(The payment is processed through a different cc provider).&nbsp;</P><P>When I enter the Payment method as Visa/MC etc. QB by default has "Process Credit Card" already checked.&nbsp; I dont want to have to keep unchecking this. I have an account with Intuit Merchant services, so am assuming that is why it is checked by default. But I RARELY use.&nbsp;</P><P>Any way I can turn this off?&nbsp;</P><P>&nbsp;</P><P>Thanks,&nbsp;</P><P>Ken&nbsp;</P><P>&nbsp;</P>
</description>
<pubDate>Tue, 08 Oct 2019 19:58:40 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-turn-off-auto-process-credit-card/01/391380#M12137
</guid>
<dc:creator>sgmken</dc:creator>
<dc:date>2019-10-08T19:58:40Z</dc:date>
</item>
<item>
<title>
Clients are having troubles processing their credit card payments online, specifically with Mastercard. How do I fix this?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/clients-are-having-troubles-processing-their-credit-card/01/391302#M12136
</link>
<description/>
<pubDate>Tue, 08 Oct 2019 18:32:02 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/clients-are-having-troubles-processing-their-credit-card/01/391302#M12136
</guid>
<dc:creator>info501</dc:creator>
<dc:date>2019-10-08T18:32:02Z</dc:date>
</item>
<item>
<title>refund receipt causing AR errors</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/refund-receipt-causing-ar-errors/01/391253#M12132
</link>
<description>
<P>Quick Books charged the customer 3 times, so I issued a refund receipt and this is what the customer details show now.&nbsp; How do I fix this?&nbsp; Seems very buggy.&nbsp; (image attached)</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" style="width: 999px;"><img src="https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/27261i60CB8A19A00C13EE/image-size/large?v=1.0&amp;px=999" alt="JS_refund_problems.PNG" title="JS_refund_problems.PNG" /></span></P><P>&nbsp;</P>
</description>
<pubDate>Tue, 08 Oct 2019 17:22:03 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/refund-receipt-causing-ar-errors/01/391253#M12132
</guid>
<dc:creator>BettyAccounting</dc:creator>
<dc:date>2019-10-08T17:22:03Z</dc:date>
</item>
<item>
<title>Accounting third party Mileage Reimbursements</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/accounting-third-party-mileage-reimbursements/01/391236#M12131
</link>
<description>
<P>Hello, lovely QB Community!</P><P>We have an employee whose position is grant-funded. She receives mileage reimbursements for travelling to various meetings and courses. The mileage reimbursement checks are made payable to our organization, but we then pay her once the mileage reimbursement check is received from the other organization.</P><P>I want to better track the grant, so my question is, how do I enter their check to us for her mileage reimbursement and also our payment to the employee so that is doesn't appear we are actually receiving more funds from them, and incurring mileage expenses, since that is not the case.</P><P>&nbsp;</P><P>What account/s should be created to best show the flow of funding?</P><P>&nbsp;</P><P>Thank you kindly in advance!</P><P>&nbsp;</P><P><FONT face="book antiqua,palatino"><EM>Melissa</EM></FONT></P>
</description>
<pubDate>Tue, 08 Oct 2019 17:05:05 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/accounting-third-party-mileage-reimbursements/01/391236#M12131
</guid>
<dc:creator>MelissaC</dc:creator>
<dc:date>2019-10-08T17:05:05Z</dc:date>
</item>
<item>
<title>
MasterCard - Why can my clients not pay with MasterCard suddenly?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/mastercard-why-can-my-clients-not-pay-with-mastercard-suddenly/01/391208#M12129
</link>
<description>
<P>I've had a couple clients say they are not able to pay with MasterCard - receiving a message that we no longer accept MC. &nbsp;I checked our QBO and nothing has changed regarding how and what we accept. &nbsp;Looking for ideas why this would happen.</P>
</description>
<pubDate>Tue, 08 Oct 2019 16:28:08 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/mastercard-why-can-my-clients-not-pay-with-mastercard-suddenly/01/391208#M12129
</guid>
<dc:creator>sparkspace</dc:creator>
<dc:date>2019-10-08T16:28:08Z</dc:date>
</item>
<item>
<title>
When I process a refund receipt, it is showing up as a payment on the customer ledger and not removing bad payments.
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/when-i-process-a-refund-receipt-it-is-showing-up-as-a-payment-on/01/391180#M12127
</link>
<description/>
<pubDate>Tue, 08 Oct 2019 16:12:38 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/when-i-process-a-refund-receipt-it-is-showing-up-as-a-payment-on/01/391180#M12127
</guid>
<dc:creator>BettyAccounting</dc:creator>
<dc:date>2019-10-08T16:12:38Z</dc:date>
</item>
<item>
<title>
I need help applying my interest and principal to my credit card
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-need-help-applying-my-interest-and-principal-to-my-credit-card/01/390902#M12121
</link>
<description/>
<pubDate>Tue, 08 Oct 2019 01:22:42 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-need-help-applying-my-interest-and-principal-to-my-credit-card/01/390902#M12121
</guid>
<dc:creator>Patti</dc:creator>
<dc:date>2019-10-08T01:22:42Z</dc:date>
</item>
<item>
<title>
Bill Payment Disappeared Not Showing in Print Checks
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/bill-payment-disappeared-not-showing-in-print-checks/01/390819#M12116
</link>
<description>
<P>I have been using QBO for a few years and never had this happen to me. Today I went to pay a Bill and went through the normal process and toggled on "print later" before submitting. Then I went to the Print Checks page and it was empty. Usually when I go through the above process, the check is there waiting for me to print. So I went back to the Bill and noticed there is a linked transaction so when I click on it, it shows an old check dated a couple of months ago. If I click on it to view more, it shows this bill attached to another random bill payment. If I uncheck the bill, the bottom of the page says "amount to credit". I don't know what is going on or what to do, please help someone!</P>
</description>
<pubDate>Mon, 07 Oct 2019 22:34:17 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/bill-payment-disappeared-not-showing-in-print-checks/01/390819#M12116
</guid>
<dc:creator>ehong33234</dc:creator>
<dc:date>2019-10-07T22:34:17Z</dc:date>
</item>
<item>
<title>AWOL deposit</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/awol-deposit/01/390798#M12115
</link>
<description>
<P>I have 2 checks that have been applied towards customer's invoices (invoices show as PAID).</P><P>I can see the 2 payments when viewing customer information and both checks were entered into Undeposited funds.</P><P>However, when selecting the "record deposits" shortcut, neither check is present (usually means it's already been applied from undeposited funds to correct account)</P><P>&nbsp;</P><P>Not this time...When viewing Chart of Accounts -&gt; undeposited Funds list, the 2 checks are present, but have no reference as to what account they were deposited into.</P><P>I also cannot delete and re-enter either check as I get a message stating, "You need to delete this payment from the deposit before you can delete the transaction itself, or edit its name or amount."</P><P>&nbsp;</P><P>--A</P>
</description>
<pubDate>Mon, 07 Oct 2019 21:58:23 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/awol-deposit/01/390798#M12115
</guid>
<dc:creator>AOTT</dc:creator>
<dc:date>2019-10-07T21:58:23Z</dc:date>
</item>
<item>
<title>QB CC processing</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/qb-cc-processing/01/390774#M12113
</link>
<description>
<P>I was processing CC payments of invoices using payment center. &nbsp;I did about 5 and then the system would not allow me to do more. The "process card" button would not activate. Is there a limit of CC transactions or something?</P>
</description>
<pubDate>Mon, 07 Oct 2019 21:30:22 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/qb-cc-processing/01/390774#M12113
</guid>
<dc:creator>JJEmmy</dc:creator>
<dc:date>2019-10-07T21:30:22Z</dc:date>
</item>
<item>
<title>
I can't find the "Issue Refund" button. I am following Quickbooks instructions: "How to void or refund a credit card payment".
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-can-t-find-the-issue-refund-button-i-am-following-quickbooks/01/390623#M12106
</link>
<description/>
<pubDate>Mon, 07 Oct 2019 18:33:54 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-can-t-find-the-issue-refund-button-i-am-following-quickbooks/01/390623#M12106
</guid>
<dc:creator>micky1</dc:creator>
<dc:date>2019-10-07T18:33:54Z</dc:date>
</item>
<item>
<title>How to add Apple Card?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-add-apple-card/01/390596#M12104
</link>
<description/>
<pubDate>Mon, 07 Oct 2019 18:03:28 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-add-apple-card/01/390596#M12104
</guid>
<dc:creator>jjusa007</dc:creator>
<dc:date>2019-10-07T18:03:28Z</dc:date>
</item>
<item>
<title>Turn off Next-day Deposit</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/turn-off-next-day-deposit/01/390580#M12103
</link>
<description>
<P>Hello!</P><P>&nbsp;</P><P>Awhile back I signed up for next-day deposit and now I am seeing all these fee's add up. How do I go about turning this feature off?&nbsp;</P><P>&nbsp;</P><P>Thank you!</P>
</description>
<pubDate>Mon, 07 Oct 2019 17:50:11 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/turn-off-next-day-deposit/01/390580#M12103
</guid>
<dc:creator>Dominica2</dc:creator>
<dc:date>2019-10-07T17:50:11Z</dc:date>
</item>
<item>
<title>
Whenever I go to approve time, I get a white screen. It does not go away. I refreshed, I x'ed it out and restareted my computer.
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/whenever-i-go-to-approve-time-i-get-a-white-screen-it-does-not/01/390502#M12099
</link>
<description/>
<pubDate>Mon, 07 Oct 2019 15:50:19 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/whenever-i-go-to-approve-time-i-get-a-white-screen-it-does-not/01/390502#M12099
</guid>
<dc:creator>billing31</dc:creator>
<dc:date>2019-10-07T15:50:19Z</dc:date>
</item>
<item>
<title>How to amend/delete a payment term</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-amend-delete-a-payment-term/01/390458#M12097
</link>
<description>that is already in the drop down menu</description>
<pubDate>Mon, 07 Oct 2019 14:44:19 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-amend-delete-a-payment-term/01/390458#M12097
</guid>
<dc:creator>starglasspools</dc:creator>
<dc:date>2019-10-07T14:44:19Z</dc:date>
</item>
<item>
<title>
View what customer has paid for an item in the past
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/view-what-customer-has-paid-for-an-item-in-the-past/01/390250#M12095
</link>
<description>
<P>QB Desktop Enterprise - my sales guys will be on the phone with a customer, writing up a sales order. They need to be able to quickly see how much a customer has paid for an item in the past.&nbsp; Is there any easy way to do this?</P>
</description>
<pubDate>Mon, 07 Oct 2019 02:29:28 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/view-what-customer-has-paid-for-an-item-in-the-past/01/390250#M12095
</guid>
<dc:creator>cjc357</dc:creator>
<dc:date>2019-10-07T02:29:28Z</dc:date>
</item>
<item>
<title>
When I open my Tsheets it tells me to update my payment information but my Quickbooks payments have no problem. Is there a different payment?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/when-i-open-my-tsheets-it-tells-me-to-update-my-payment/01/390159#M12094
</link>
<description/>
<pubDate>Sun, 06 Oct 2019 20:54:02 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/when-i-open-my-tsheets-it-tells-me-to-update-my-payment/01/390159#M12094
</guid>
<dc:creator>richard-doyle</dc:creator>
<dc:date>2019-10-06T20:54:02Z</dc:date>
</item>
<item>
<title>
How is this company still in business? If it doesn't work with a Mac, why even sell it?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-is-this-company-still-in-business-if-it-doesn-t-work-with-a/01/389784#M12089
</link>
<description/>
<pubDate>Sat, 05 Oct 2019 14:42:42 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-is-this-company-still-in-business-if-it-doesn-t-work-with-a/01/389784#M12089
</guid>
<dc:creator>ckhinstallation</dc:creator>
<dc:date>2019-10-05T14:42:42Z</dc:date>
</item>
<item>
<title>Can you respond to me here?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/can-you-respond-to-me-here/01/389709#M12087
</link>
<description>
How do I combine a duplicate in Chart of accounts when both have money attached?
</description>
<pubDate>Sat, 05 Oct 2019 02:21:51 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/can-you-respond-to-me-here/01/389709#M12087
</guid>
<dc:creator>cadranelrealesta</dc:creator>
<dc:date>2019-10-05T02:21:51Z</dc:date>
</item>
<item>
<title>Manually matching Bill to an expense</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/manually-matching-bill-to-an-expense/01/389670#M12085
</link>
<description>
<P>I am using the PayPal plug in that downloads all the PayPal items into an account (i.e. it doesn't show up in the bank feeds). &nbsp;I pay my manufacturer via PayPal. The transaction initially shows up as an "Uncategorized Expense".</P><P>&nbsp;</P><P>(inventory ordered) Create PO --&gt; (Inventory arrives) Copy to Bill --&gt; Add material used in&nbsp;<SPAN>Category Details ---&gt; Save.</SPAN></P><P>&nbsp;</P><P>But then how do I match the Bill up with the Expense that is in the Uncategorized Expense account? Usually I would match it in the bank feed but there is no bank feed... Thanks.&nbsp;</P>
</description>
<pubDate>Fri, 04 Oct 2019 23:15:16 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/manually-matching-bill-to-an-expense/01/389670#M12085
</guid>
<dc:creator>scotsman1000</dc:creator>
<dc:date>2019-10-04T23:15:16Z</dc:date>
</item>
<item>
<title>Receiving a discounted payment</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/receiving-a-discounted-payment/01/389485#M12080
</link>
<description>
<P>Very sorry if this, as I suspect, is really easy.&nbsp; I received a check from a customer and they took the offered discount.&nbsp; How do I record that discount so it shows up in the period the check was received as opposed to the period the invoice was generated?</P><P>&nbsp;</P>
</description>
<pubDate>Fri, 04 Oct 2019 16:31:17 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/receiving-a-discounted-payment/01/389485#M12080
</guid>
<dc:creator>steve the newbie</dc:creator>
<dc:date>2019-10-04T16:31:17Z</dc:date>
</item>
<item>
<title>Additional emails listed for Customers</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/additional-emails-listed-for-customers/01/389424#M12077
</link>
<description>
<P>When I send my invoices (and estimates) to my contractors via Quickbooks, I am so thankful that there is a list that appears under the "Sent Emails" tab. However, I have noticed that if I resend an email as a reminder that the invoice is past due, the original date for that invoice is replaced with the new date. Why does it not record both dates, but instead replaces the date?</P><P>&nbsp;</P><P>For example:</P><P>Sent estimate on 01/02/2019 for a project. This shows on list of sent emails.</P><P>Completed project and sent invoice on 06/30/2019. This shows on list of sent emails.</P><P>No payment received. Sent a reminder (08/15/2019) via the same method as sending first email.</P><P>**Now this date shows as the date the invoice was sent and not the first date. It would be nice if it listed all of them. I have noticed this a few times.</P><P>&nbsp;</P><P>What can I do differently so all my dates are listed within Quickbooks instead of having to search out my email in my Provider?</P><P>&nbsp;</P><P>Thank you for your help. :)</P>
</description>
<pubDate>Fri, 04 Oct 2019 14:37:13 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/additional-emails-listed-for-customers/01/389424#M12077
</guid>
<dc:creator>jujubean67</dc:creator>
<dc:date>2019-10-04T14:37:13Z</dc:date>
</item>
<item>
<title>
Customers need to be able to pay their entire outstanding balance, instead of paying one invoice at a time. Will Intuit ever implement?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/customers-need-to-be-able-to-pay-their-entire-outstanding/01/389405#M12075
</link>
<description>
<P>We are a service business that bills monthly, primarily. Sometimes our customers get behind on their bills. When that happens they should be able to have the option of paying their entire outstanding balance through the e-mailed invoice links, instead of having to track down each invoice and pay each one seperately.</P><P>&nbsp;</P><P>When a business such as ours works off credit and has accounts receivable, anything we can do to expedite payment by making it easier for customers to pay their bills is a huge asset. Most people are somewhat lazy, so even having the hassle of having to track down each invoice and pay each one individually discourages payment.</P><P>&nbsp;</P><P>Our customers, and I am sure many others, have been requesting this feature for a long time. Will this ever be implemented? I am at the point now of exploring other solutions for invoicing just because of this issue.</P><P>&nbsp;</P><P>Thank you.</P><P>&nbsp;</P><P>Edit: I know all things, including software development cost money. I would be more than happy to pay an additional monthly fee if Intuit could create a client portal for customers to see their invoice history, outstanding balance, pay their full balance, etc.</P>
</description>
<pubDate>Fri, 04 Oct 2019 13:37:26 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/customers-need-to-be-able-to-pay-their-entire-outstanding/01/389405#M12075
</guid>
<dc:creator>redoaklandscape</dc:creator>
<dc:date>2019-10-04T13:37:26Z</dc:date>
</item>
<item>
<title>How do I connect my qb to new wifi setup?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-connect-my-qb-to-new-wifi-setup/01/388957#M12059
</link>
<description/>
<pubDate>Thu, 03 Oct 2019 18:15:58 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-connect-my-qb-to-new-wifi-setup/01/388957#M12059
</guid>
<dc:creator>dorothymarie13</dc:creator>
<dc:date>2019-10-03T18:15:58Z</dc:date>
</item>
<item>
<title>Hi I have two credit card with same name</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/hi-i-have-two-credit-card-with-same-name/01/388933#M12058
</link>
<description>how do idownload the two credit card with same</description>
<pubDate>Thu, 03 Oct 2019 17:41:36 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/hi-i-have-two-credit-card-with-same-name/01/388933#M12058
</guid>
<dc:creator>salima</dc:creator>
<dc:date>2019-10-03T17:41:36Z</dc:date>
</item>
<item>
<title>Costumer overpayment</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/costumer-overpayment/01/388832#M12051
</link>
<description>
<P>Hello!</P><P>Hope is easy for you....&nbsp;</P><P>Costumer paid invoice by mistake ( the invoice doesn’t exist), I recorded as bank deposit to match with bank transaction ( costumer name- Acc rec. -amount).</P><P>&nbsp;</P><P>I have to create Credit Memo for costumer.</P><P>How I can apply that deposit and Credit Memo to New Next Invoice?</P><P>&nbsp;</P><P>&nbsp;</P>
</description>
<pubDate>Thu, 03 Oct 2019 15:36:10 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/costumer-overpayment/01/388832#M12051
</guid>
<dc:creator>ZG10</dc:creator>
<dc:date>2019-10-03T15:36:10Z</dc:date>
</item>
<item>
<title>
The refresh button does not work it says Gateway take a break 507!
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/the-refresh-button-does-not-work-it-says-gateway-take-a-break/01/388827#M12049
</link>
<description/>
<pubDate>Thu, 03 Oct 2019 15:20:10 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/the-refresh-button-does-not-work-it-says-gateway-take-a-break/01/388827#M12049
</guid>
<dc:creator>cary2</dc:creator>
<dc:date>2019-10-03T15:20:10Z</dc:date>
</item>
<item>
<title>
I have been trying to get the online payment setup in my dashboard but it is not available. Is this feature not available if my QuickBooks is setup from the St Lucia?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-have-been-trying-to-get-the-online-payment-setup-in-my/01/388795#M12047
</link>
<description>
The feature is available from the US page but its for US citizens. I am from a different region and can't get the same feature but can send invoices.
</description>
<pubDate>Thu, 03 Oct 2019 14:14:17 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-have-been-trying-to-get-the-online-payment-setup-in-my/01/388795#M12047
</guid>
<dc:creator>belleportwe</dc:creator>
<dc:date>2019-10-03T14:14:17Z</dc:date>
</item>
<item>
<title>Customer Invoice - partial payment amount showing</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/customer-invoice-partial-payment-amount-showing/01/388596#M12041
</link>
<description>
<P>After creating a new invoice for a customer a partial payment shows as being made that I can not find anywhere in their payment/invoicing. Any idea how to remove this amount so I can send the invoice with the correct amount owing?</P>
</description>
<pubDate>Thu, 03 Oct 2019 00:52:13 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/customer-invoice-partial-payment-amount-showing/01/388596#M12041
</guid>
<dc:creator>HornbyBree</dc:creator>
<dc:date>2019-10-03T00:52:13Z</dc:date>
</item>
<item>
<title>What is authorization of credit card</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-authorization-of-credit-card/01/388426#M12037
</link>
<description/>
<pubDate>Wed, 02 Oct 2019 20:11:49 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-authorization-of-credit-card/01/388426#M12037
</guid>
<dc:creator>manwarjit</dc:creator>
<dc:date>2019-10-02T20:11:49Z</dc:date>
</item>
<item>
<title>
QuickBooks is applying the credit memo twice for payment?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/quickbooks-is-applying-the-credit-memo-twice-for-payment/01/388279#M12032
</link>
<description>
<P>When i follow the directions to apply payment for an invoice with a credit memo, it is showing the amount double what the credit memo is for. Why is it doing this and how can I get it to apply the correct amount? An example of what is happening is below:</P><P>&nbsp;</P><P>Cust invoice total is&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $300</P><P>Credit Memo total is&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $100</P><P>Received payment is showing&nbsp; &nbsp;$200</P>
</description>
<pubDate>Wed, 02 Oct 2019 16:43:35 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/quickbooks-is-applying-the-credit-memo-twice-for-payment/01/388279#M12032
</guid>
<dc:creator>dal1cas2</dc:creator>
<dc:date>2019-10-02T16:43:35Z</dc:date>
</item>
<item>
<title>What are my fees for credid card processing?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/what-are-my-fees-for-credid-card-processing/01/388242#M12028
</link>
<description/>
<pubDate>Wed, 02 Oct 2019 16:12:14 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/what-are-my-fees-for-credid-card-processing/01/388242#M12028
</guid>
<dc:creator>hbrown1</dc:creator>
<dc:date>2019-10-02T16:12:14Z</dc:date>
</item>
<item>
<title>How much is my monthly payment?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-much-is-my-monthly-payment/01/388129#M12024
</link>
<description/>
<pubDate>Wed, 02 Oct 2019 13:32:18 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-much-is-my-monthly-payment/01/388129#M12024
</guid>
<dc:creator>stoneworkconstr1</dc:creator>
<dc:date>2019-10-02T13:32:18Z</dc:date>
</item>
<item>
<title>Customer Payment</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/customer-payment/01/387847#M12018
</link>
<description>
<P>I received some money and didn't realize the money was applied to the wrong invoice numbers. I deleted the Customer payment- deleted the deposit 1st. and was going to re-enter the deposit, but the invoice number amounts did not readjust after being selected #3749, and #3750 on insert.</P><P>&nbsp;</P><P>I triple checked the invoices weren't used for any other received payments. So how can I reset or get the same amount in the&nbsp; Orig. Amt. and the Amt. Due columns, so that I can properly receive the money? I'm using QB Pro 2019</P>
</description>
<pubDate>Tue, 01 Oct 2019 21:07:53 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/customer-payment/01/387847#M12018
</guid>
<dc:creator>plantsman</dc:creator>
<dc:date>2019-10-01T21:07:53Z</dc:date>
</item>
<item>
<title>QB Electronic Invoicing Is Completely Down</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/qb-electronic-invoicing-is-completely-down/01/387842#M12017
</link>
<description>
<P>Customer has been trying for over an hour to view and pay an electronic invoice generated from QB Self Employed and the following errors are appearing when clicking on the view invoice link in the email.</P><P>&nbsp;</P><P>The errors are shown in the attached screenshot.</P><P>&nbsp;</P><P>First it said "Temporarily unavailable" and now an hour later the error states "Please open your invoice a different way".</P><P>&nbsp;</P><P>I have also verified the issue myself by resending the invoice to myself.</P><P>&nbsp;</P><P>Any idea what is going here QB staff?</P><P>&nbsp;</P><P>&nbsp;</P>
</description>
<pubDate>Tue, 01 Oct 2019 22:10:09 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/qb-electronic-invoicing-is-completely-down/01/387842#M12017
</guid>
<dc:creator>danbartoninc</dc:creator>
<dc:date>2019-10-01T22:10:09Z</dc:date>
</item>
<item>
<title>
ACH PAYMENTS - Although the transactions are stamped PAID, the payments failed.
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/ach-payments-although-the-transactions-are-stamped-paid-the/01/387812#M12016
</link>
<description>
<P>CROOKED INTUIT is really good at increasing subscription prices, removing features from existing subscriptions, such as limiting classes to only 40 in the QBO Plus Subscription forcing everyone to " UPGRADE " to their GOLD membership at $1800 per year, etc. But I had this BUG FOR YEARS, and Crooked Intuit is ignoring it, not getting fixed.</P><P>&nbsp;</P><P>When you do RECURRING&nbsp;<SPAN>Sales Receipt</SPAN> with automatic ACH payments, if the ACH payment is declined, QBO will show it PAID !!! And you have to do lots of manual entries to undo the payment.&nbsp;</P><P>&nbsp;</P><P>This is what QBO will show in the dashboard:</P><P>Alert<BR />Several customer credit card payments were declined. Although the transactions are stamped PAID, the payments failed.<BR />To fix: Go to Payment Processing Errors and take the recommended actions</P><P>&nbsp;</P><P>CROOKED INTUIT, when are you going to fix this issue? I am paying you $2000, why are you taking my money every month for years and not fixing this bug?</P>
</description>
<pubDate>Tue, 01 Oct 2019 20:29:18 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/ach-payments-although-the-transactions-are-stamped-paid-the/01/387812#M12016
</guid>
<dc:creator>Upset User</dc:creator>
<dc:date>2019-10-01T20:29:18Z</dc:date>
</item>
<item>
<title>
Do I change the amount on the PO and/or invoice when the amount due to vendor is less than originally quoted?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/do-i-change-the-amount-on-the-po-and-or-invoice-when-the-amount/01/387801#M12015
</link>
<description>
<P>I have generated a PO and then a Bill for the vendor from the PO. We then made a partial payment to the vendor for approx 60% of the bill amount. Now the vendor has come back and notified us that the total amount due is actually less than what we have already paid. Resulting in us receiving a refund check from the vendor. How do I make sure the PO and Invoice match what will be the final cost due to the vendor? Do I change the amount on the PO and/or the invoice?</P><P>&nbsp;</P><P>Also, when I receive the refund check, would apply it to the same GL account that the original bill was applied to?</P>
</description>
<pubDate>Tue, 01 Oct 2019 20:15:26 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/do-i-change-the-amount-on-the-po-and-or-invoice-when-the-amount/01/387801#M12015
</guid>
<dc:creator>ST11</dc:creator>
<dc:date>2019-10-01T20:15:26Z</dc:date>
</item>
<item>
<title>Net Terms Display as Blank</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/net-terms-display-as-blank/01/387759#M12013
</link>
<description>
<P>On a sales order and invoice, the Net 30 terms set for my customers display as blank and have to be manually set. This happened to other users on my network. I am unsure of the cause and I am unsure of how to proceed to fix.&nbsp;</P><P>When I go to complete an order, Quickbooks will ask would I like to save that information for the net terms for all future orders and i click yes and next time I either do or don't have a problem. As if the program is not "remembering" what I have net terms set to.&nbsp;</P>
</description>
<pubDate>Tue, 01 Oct 2019 19:26:31 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/net-terms-display-as-blank/01/387759#M12013
</guid>
<dc:creator>Tab77</dc:creator>
<dc:date>2019-10-01T19:26:31Z</dc:date>
</item>
<item>
<title>payments</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/payments/01/387740#M12012
</link>
<description>
<DIV class="lia-quilt-row lia-quilt-row-header"><DIV class="lia-quilt-column lia-quilt-column-12 lia-quilt-column-left lia-quilt-column-header-left"><DIV class="lia-quilt-column-alley lia-quilt-column-alley-left"><DIV class="custom-post-date-wrapper"><SPAN class="custom-post-date-prefix">posted</SPAN><DIV class="post-time-wrapper"><DIV class="lia-message-post-date lia-component-post-date lia-component-message-view-widget-post-date"><SPAN class="DateTime"><SPAN class="local-date">‎06-27-2019</SPAN><SPAN>&nbsp;</SPAN><SPAN class="local-time">01:10 PM</SPAN></SPAN></DIV></DIV><DIV class="last-updated-date"><SPAN class="DateTime lia-component-common-widget-date">last updated<SPAN>&nbsp;</SPAN><SPAN class="local-date">‎June 27, 2019</SPAN><SPAN>&nbsp;</SPAN><SPAN class="local-time">1:10 PM</SPAN></SPAN></DIV></DIV></DIV></DIV><DIV class="lia-quilt-column lia-quilt-column-12 lia-quilt-column-right lia-quilt-column-header-right"><DIV class="lia-quilt-column-alley lia-quilt-column-alley-right"><DIV class="lia-menu-navigation-wrapper lia-menu-action lia-component-message-view-widget-action-menu"><DIV class="lia-menu-navigation"><DIV class="dropdown-default-item">&nbsp;</DIV></DIV></DIV></DIV></DIV></DIV><DIV class="lia-quilt-row lia-quilt-row-sub-header">&nbsp;</DIV><DIV class="lia-quilt-row lia-quilt-row-main"><DIV class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-main"><DIV class="lia-quilt-column-alley lia-quilt-column-alley-single"><DIV class="lia-message-subject lia-component-message-view-widget-subject"><DIV class="MessageSubject"><DIV class="MessageSubjectIcons "><DIV class="lia-message-subject">Payments</DIV></DIV></DIV></DIV><DIV class="lia-message-body lia-component-message-view-widget-body lia-component-body-signature-highlight-escalation lia-component-message-view-widget-body-signature-highlight-escalation"><DIV class="lia-message-body-content"><P>Hello,</P><P>&nbsp;</P><P>What is the correct way to fix unpaid cents on an invoice that has been paid but shows unpaid in qb desktop due to amount received from customers is either short a few cents - $0.01 - $0.50. I have one invoice that is showing $0.32 unpaid but is has been paid and deposited.&nbsp;</P><P>&nbsp;</P><P>CUSTOMERS INVOICE DUE $102.32</P><P>RECEIVED PAYMENT $102</P><P>DIFFERENCE $0.32&nbsp;</P><P>&nbsp;</P><P>Under - received payment there is a box bottom left showing options:</P><P>1. Leave this as an underpayment&nbsp;&nbsp;</P><P>2. What does it mean if I write off the extra amount (what does this mean and how will it impact my deposits or reports.)</P><P>&nbsp;</P><P>Thanks</P></DIV></DIV></DIV></DIV></DIV>
</description>
<pubDate>Tue, 01 Oct 2019 19:01:07 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/payments/01/387740#M12012
</guid>
<dc:creator>Eve2019</dc:creator>
<dc:date>2019-10-01T19:01:07Z</dc:date>
</item>
<item>
<title>Credit Card Payments</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/credit-card-payments/01/387618#M12010
</link>
<description>
<P>Hello,</P><P>&nbsp;</P><P>I just signed up for Quickbooks Payments and linked it to my Quickbooks Enterprise Desktop. I am wondering how to charge the customer the credit card processing fees, so that I get the full amount of their invoice.&nbsp;</P><P>&nbsp;</P><P>Thank you</P>
</description>
<pubDate>Tue, 01 Oct 2019 16:05:44 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/credit-card-payments/01/387618#M12010
</guid>
<dc:creator>ClarkBuilders</dc:creator>
<dc:date>2019-10-01T16:05:44Z</dc:date>
</item>
<item>
<title>
We are unable to connect our bluetooth credit card swiper to the iPad since the iOS 13 upgrade. Does anyone have a solution?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/we-are-unable-to-connect-our-bluetooth-credit-card-swiper-to-the/01/387518#M12008
</link>
<description/>
<pubDate>Tue, 01 Oct 2019 13:33:51 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/we-are-unable-to-connect-our-bluetooth-credit-card-swiper-to-the/01/387518#M12008
</guid>
<dc:creator>tammy23</dc:creator>
<dc:date>2019-10-01T13:33:51Z</dc:date>
</item>
<item>
<title>
Why did my ACH recurring payments just stop processing and why cant i take a payment via check or credit through quick books online.
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/why-did-my-ach-recurring-payments-just-stop-processing-and-why/01/387481#M12006
</link>
<description/>
<pubDate>Tue, 01 Oct 2019 11:51:38 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/why-did-my-ach-recurring-payments-just-stop-processing-and-why/01/387481#M12006
</guid>
<dc:creator>ascendtogreatnes</dc:creator>
<dc:date>2019-10-01T11:51:38Z</dc:date>
</item>
<item>
<title>
How can I record Payments received from payment gateway on behalf of cafes, send them after commission but the gateway send us payment one week later but we send earlier
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-i-record-payments-received-from-payment-gateway-on/01/387385#M12004
</link>
<description>
We have an online coffee pickup application. People order coffee from nearest cafe and send the money to us through a payment gateway. And we send after charging commission to cafes But the gateway send us after one week But we need to send earlier to cafes. Also they send us in bulk sales, not cafe wise. How can i record commission, sales receive from payment gateway, and sales transfer to individual cafe?
</description>
<pubDate>Tue, 01 Oct 2019 08:01:28 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-i-record-payments-received-from-payment-gateway-on/01/387385#M12004
</guid>
<dc:creator>Warda</dc:creator>
<dc:date>2019-10-01T08:01:28Z</dc:date>
</item>
<item>
<title>Get my account off hold</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/get-my-account-off-hold/01/387250#M12000
</link>
<description/>
<pubDate>Mon, 30 Sep 2019 22:46:57 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/get-my-account-off-hold/01/387250#M12000
</guid>
<dc:creator>saulters32</dc:creator>
<dc:date>2019-09-30T22:46:57Z</dc:date>
</item>
<item>
<title>
My card reader is not charging. How can I get it to charge?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/my-card-reader-is-not-charging-how-can-i-get-it-to-charge/01/387237#M11999
</link>
<description/>
<pubDate>Mon, 30 Sep 2019 22:28:28 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/my-card-reader-is-not-charging-how-can-i-get-it-to-charge/01/387237#M11999
</guid>
<dc:creator>patti7</dc:creator>
<dc:date>2019-09-30T22:28:28Z</dc:date>
</item>
<item>
<title>Emailing Invoices with funny file names</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/emailing-invoices-with-funny-file-names/01/387151#M11992
</link>
<description>
<P>&nbsp;</P><P>I am using QB Desktop Pro 2019</P><P>&nbsp;</P><P>I am trying out the "email invoices" feature, and I'm discovering that when the PDF of the invoice is created it has a funny number in the name.&nbsp;</P><P>&nbsp;</P><P>For example, the name of the PDF is&nbsp; "Inv_101704_from_(my company)_11828.pdf"</P><P>&nbsp;</P><P>what/where is that 11828 generated, and can I leave it off?</P><P>&nbsp;</P><P>I was able to find where to customize my email template so this is the last detail I need to resolve before I can use this very handy feature!</P><P>&nbsp;</P><P>Thanks in advance for any help you can give</P><P>&nbsp;</P><P>&nbsp;</P>
</description>
<pubDate>Mon, 30 Sep 2019 20:20:37 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/emailing-invoices-with-funny-file-names/01/387151#M11992
</guid>
<dc:creator>FlexKarla</dc:creator>
<dc:date>2019-09-30T20:20:37Z</dc:date>
</item>
<item>
<title>Connecting Purchase Orders and Invoices</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/connecting-purchase-orders-and-invoices/01/387115#M11987
</link>
<description>
<P>When I have an estimate and my customer approves it, from there I create an invoice for my customer and a purchase order for my vendors. Why aren't the PO's and Invoices connected? I know the estimate is linked to the invoice but why wouldn't there be some sort of link from PO and invoices so I can easily find how they are connected?</P>
</description>
<pubDate>Mon, 30 Sep 2019 19:37:41 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/connecting-purchase-orders-and-invoices/01/387115#M11987
</guid>
<dc:creator>kelsey4</dc:creator>
<dc:date>2019-09-30T19:37:41Z</dc:date>
</item>
<item>
<title>How to I enter data into a Custom Field?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-i-enter-data-into-a-custom-field/01/387066#M11984
</link>
<description>
<P>I want my invoices to show the balance at the top of the first page.</P><P>&nbsp;</P><P>I am using QBO and have gone to the Sales part of Company Settings and I've added a custom field called "Balance Due".&nbsp; (I'm doing this in order to put the balance due on the first page of the invoice. I have long invoices and the balance doesn't appear on the first page.) My question is: how do I link the data (the actual balance due) to the field? Currently it just shows as Balance Due, then "Custom-1". I want it to say Balance Due and then show the actual balance due.</P><P>&nbsp;</P><P>Or - can I show the Balance Due on the top of the invoice any other way in QBO without adding external apps?</P>
</description>
<pubDate>Mon, 30 Sep 2019 18:22:27 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-i-enter-data-into-a-custom-field/01/387066#M11984
</guid>
<dc:creator>Daily Money Manager POLLC</dc:creator>
<dc:date>2019-09-30T18:22:27Z</dc:date>
</item>
<item>
<title>Using the Bounced Check Feature</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/using-the-bounced-check-feature/01/387028#M11980
</link>
<description>
<P>When using the Bounced Check feature, I have two issues:</P><P>&nbsp;</P><P>1) You have to make sure the correct invoices are selected to be marked unpaid. Depending on how the list is sorted, QuickBooks could auto-select the wrong invoices.</P><P>&nbsp;</P><P>2) QuickBooks leaves a credit in the customer's account when the process is finished. I fixed this by going back and applying the original bounced check to the corresponding newly created general journal entry. It seems to me that QuickBooks should do this automatically as part of the Bounced Check feature.</P><P>&nbsp;</P><P>Please let me know if you agree or if I am missing something.</P><P>&nbsp;</P><P>Thanks!</P>
</description>
<pubDate>Mon, 30 Sep 2019 17:33:24 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/using-the-bounced-check-feature/01/387028#M11980
</guid>
<dc:creator>Sambeaux</dc:creator>
<dc:date>2019-09-30T17:33:24Z</dc:date>
</item>
<item>
<title>How do I receive in credit card payments</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-receive-in-credit-card-payments/01/387023#M11978
</link>
<description/>
<pubDate>Mon, 30 Sep 2019 17:21:39 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-receive-in-credit-card-payments/01/387023#M11978
</guid>
<dc:creator>mkwelch42</dc:creator>
<dc:date>2019-09-30T17:21:39Z</dc:date>
</item>
<item>
<title>
How do i make windows 10 voice recognition work in Quickbooks? Is there a voice recognition software from Quickbooks?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-make-windows-10-voice-recognition-work-in-quickbooks-is/01/386736#M11972
</link>
<description/>
<pubDate>Mon, 30 Sep 2019 02:13:43 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-make-windows-10-voice-recognition-work-in-quickbooks-is/01/386736#M11972
</guid>
<dc:creator>jr49rj</dc:creator>
<dc:date>2019-09-30T02:13:43Z</dc:date>
</item>
<item>
<title>
I enabled AMEX so I can receive AMEX payments, but it still doesn't show as enabled. It still gives me the ENABLE OPTION even though I have enabled it over 10 time. Help!
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-enabled-amex-so-i-can-receive-amex-payments-but-it-still-doesn/01/386734#M11971
</link>
<description/>
<pubDate>Mon, 30 Sep 2019 02:11:32 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-enabled-amex-so-i-can-receive-amex-payments-but-it-still-doesn/01/386734#M11971
</guid>
<dc:creator>prakash1</dc:creator>
<dc:date>2019-09-30T02:11:32Z</dc:date>
</item>
<item>
<title>
ACH drafts this week all say paid (payment failed) what is going on?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/ach-drafts-this-week-all-say-paid-payment-failed-what-is-going/01/386682#M11969
</link>
<description/>
<pubDate>Sun, 29 Sep 2019 23:27:40 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/ach-drafts-this-week-all-say-paid-payment-failed-what-is-going/01/386682#M11969
</guid>
<dc:creator>stevelr1</dc:creator>
<dc:date>2019-09-29T23:27:40Z</dc:date>
</item>
<item>
<title>progress invoice</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/progress-invoice/01/386576#M11966
</link>
<description>
<P>Prior Amounts aren't recording in progress invoicing.</P><P>I'll describe the steps I did.</P><P>1.created estimate</P><P>2.created invoice from estimate</P><P>3. invoice, recieved payment and recorded payment</P><P>4.created second invoice.</P><P>second invoice shows the items of first invoice with 0 balance, but prior amount column is blank.&nbsp; Is there another step required to record prior amounts?</P>
</description>
<pubDate>Sun, 29 Sep 2019 18:14:25 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/progress-invoice/01/386576#M11966
</guid>
<dc:creator>dvdwest</dc:creator>
<dc:date>2019-09-29T18:14:25Z</dc:date>
</item>
<item>
<title>Amex not updating</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/amex-not-updating/01/386570#M11965
</link>
<description>
For the past month Amex and QB have had serious communication errors and I was told to by QB to disconnect my Amex card from QB and reconnect, but now I get an error message from Amex that they are experiencing intermittent delays. This has been going on for weeks. NOW Amex says it is a QB issue. Anyone have a fix?
</description>
<pubDate>Sun, 29 Sep 2019 17:50:29 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/amex-not-updating/01/386570#M11965
</guid>
<dc:creator>elenentine</dc:creator>
<dc:date>2019-09-29T17:50:29Z</dc:date>
</item>
<item>
<title>
How can I transfer my gopayment or quickbooks money into my personal business account ?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-i-transfer-my-gopayment-or-quickbooks-money-into-my/01/386543#M11963
</link>
<description/>
<pubDate>Sun, 29 Sep 2019 16:34:02 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-i-transfer-my-gopayment-or-quickbooks-money-into-my/01/386543#M11963
</guid>
<dc:creator>wilsonjns</dc:creator>
<dc:date>2019-09-29T16:34:02Z</dc:date>
</item>
<item>
<title>
How to Split Payments between PayPal and Credit Card
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-split-payments-between-paypal-and-credit-card/01/386230#M11957
</link>
<description/>
<pubDate>Sat, 28 Sep 2019 04:17:09 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-split-payments-between-paypal-and-credit-card/01/386230#M11957
</guid>
<dc:creator>fluffyvegans</dc:creator>
<dc:date>2019-09-28T04:17:09Z</dc:date>
</item>
<item>
<title>Invoices Duplicated when Receiving Payment</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/invoices-duplicated-when-receiving-payment/01/386043#M11949
</link>
<description>
<P>We have quickbooks desktop premier 2017.&nbsp; We have an issue with 1 customer only.&nbsp; When we go in to receive payments, invoices are being duplicated in the “receive payments” window.&nbsp; When you go search that invoice in the system though, the invoice is not duplicated.&nbsp; Quickbooks will auto check all these duplicate invoices and then we have an over payment in the “receive payments” window.&nbsp; We have tried to uncheck the duplicate invoices, but then Quickbooks just auto applies it again when we go back into it.&nbsp; If we save with the over payment, then go into the customer open balance account, it actually shows a shortage, since we were unable to apply all the invoices from that payment.&nbsp; Has anyone seen this issue before?&nbsp; I have attached a screenshot of the receive payment tab where the invoices are duplicated</P>
</description>
<pubDate>Fri, 27 Sep 2019 19:12:19 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/invoices-duplicated-when-receiving-payment/01/386043#M11949
</guid>
<dc:creator>t_cam93</dc:creator>
<dc:date>2019-09-27T19:12:19Z</dc:date>
</item>
<item>
<title>
I D/L GL p/r file frm ADP 1/2 of p/l dsnt print-$amts in COA are ok-I thnk there is discnct b/n ADP GLfiles&amp; ours-I hv 80 fnd issues Does this mean I need to redo my GL?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-d-l-gl-p-r-file-frm-adp-1-2-of-p-l-dsnt-print-amts-in-coa-are/01/385988#M11946
</link>
<description>
This is a known issue with ADP and has been ok but this last p/r I have 80 issues and that scares me - dont know where to start.
</description>
<pubDate>Fri, 27 Sep 2019 17:34:10 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-d-l-gl-p-r-file-frm-adp-1-2-of-p-l-dsnt-print-amts-in-coa-are/01/385988#M11946
</guid>
<dc:creator>paula22</dc:creator>
<dc:date>2019-09-27T17:34:10Z</dc:date>
</item>
<item>
<title>How do you make 405 gateway time out go away</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-you-make-405-gateway-time-out-go-away/01/385852#M11941
</link>
<description/>
<pubDate>Fri, 27 Sep 2019 14:12:00 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-you-make-405-gateway-time-out-go-away/01/385852#M11941
</guid>
<dc:creator>kamphrock</dc:creator>
<dc:date>2019-09-27T14:12:00Z</dc:date>
</item>
<item>
<title>I need help undoing a transfer.</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-need-help-undoing-a-transfer/01/385845#M11940
</link>
<description/>
<pubDate>Fri, 27 Sep 2019 13:55:32 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-need-help-undoing-a-transfer/01/385845#M11940
</guid>
<dc:creator>dancindawn</dc:creator>
<dc:date>2019-09-27T13:55:32Z</dc:date>
</item>
<item>
<title>
How do I connect my new Apple Card for transactions since they don't have a website?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-connect-my-new-apple-card-for-transactions-since-they/01/385496#M11936
</link>
<description/>
<pubDate>Fri, 27 Sep 2019 00:21:25 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-connect-my-new-apple-card-for-transactions-since-they/01/385496#M11936
</guid>
<dc:creator>freedomrocks1969</dc:creator>
<dc:date>2019-09-27T00:21:25Z</dc:date>
</item>
<item>
<title>
I am running QB Desktop POS 18.0 Pro Lvl on 3 win computers and the server and other is fine but the 3rd freezes/crashes/logs out randomly. Called support got nothing
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-am-running-qb-desktop-pos-18-0-pro-lvl-on-3-win-computers-and/01/385462#M11934
</link>
<description>
<P>I am running QB Desktop POS 18.0 Pro Lvl on 3 win computers and the server and other is fine but the 3rd freezes/crashes/logs out randomly. Called support got nothing. Computer is less than a year old. Very good internet connection, ect...<BR /></P><P>No error codes pop up. Only way to close out of it freezing is task manager.</P><P>Just randomly logs out so you have to re enter the password. other 2 computers including the server computer is fine no issues</P>
</description>
<pubDate>Fri, 27 Sep 2019 00:19:50 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-am-running-qb-desktop-pos-18-0-pro-lvl-on-3-win-computers-and/01/385462#M11934
</guid>
<dc:creator>PoolGuy23</dc:creator>
<dc:date>2019-09-27T00:19:50Z</dc:date>
</item>
<item>
<title>
I’ve updated my credit card info for monthly payments. My account is still staying suspended
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-ve-updated-my-credit-card-info-for-monthly-payments-my-account/01/385450#M11932
</link>
<description/>
<pubDate>Fri, 27 Sep 2019 00:19:18 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-ve-updated-my-credit-card-info-for-monthly-payments-my-account/01/385450#M11932
</guid>
<dc:creator>buckeyeshineco</dc:creator>
<dc:date>2019-09-27T00:19:18Z</dc:date>
</item>
<item>
<title>
Why hasn’t a recent payment (5 days) processed to my account?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/why-hasn-t-a-recent-payment-5-days-processed-to-my-account/01/385413#M11930
</link>
<description/>
<pubDate>Fri, 27 Sep 2019 00:17:30 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/why-hasn-t-a-recent-payment-5-days-processed-to-my-account/01/385413#M11930
</guid>
<dc:creator>seckendorfjh</dc:creator>
<dc:date>2019-09-27T00:17:30Z</dc:date>
</item>
<item>
<title>
Federal &amp; State Laws for Credit Card Processing - Where can I find resources?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/federal-amp-state-laws-for-credit-card-processing-where-can-i/01/385401#M11924
</link>
<description>
<P>We are starting to accept credit card payments and set up recurring credit card charges and want to brush up on the state and federal laws for accepting credit cards to ensure compliance. Does anyone know where to find resources regarding this? We've been googling, but are having difficulties finding trustworthy sources. We are located in Utah.&nbsp;</P><P>Thank you!</P>
</description>
<pubDate>Fri, 27 Sep 2019 00:16:54 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/federal-amp-state-laws-for-credit-card-processing-where-can-i/01/385401#M11924
</guid>
<dc:creator>haley4</dc:creator>
<dc:date>2019-09-27T00:16:54Z</dc:date>
</item>
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