Payments topics https://quickbooks.intuit.com/learn-support/payments/misc/02/payments Payments topics Fri, 23 Aug 2019 01:37:16 GMT payments 2019-08-23T01:37:16Z Online Payments https://quickbooks.intuit.com/learn-support/en-us/payments/online-payments/01/361877#M11165 <P>When we receive credit card payments, QB is posting them all to an account called Quickbooks Customer....why doesn't the payment go to the account on the invoice?&nbsp;</P> Thu, 22 Aug 2019 20:00:07 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/online-payments/01/361877#M11165 719-661-6593 2019-08-22T20:00:07Z QBO Paid invoice balance still showing when I send recent invoices to client. https://quickbooks.intuit.com/learn-support/en-us/payments/qbo-paid-invoice-balance-still-showing-when-i-send-recent/01/361860#M11164 <P>- Client has 3 open invoices i.e. May, June &amp; July.<BR />- in August client pays May invoice online through ACH Intuit merchant link and requests I re-send invoices link to pay the balance due.<BR />- When I try to send the June &amp; July invoices, it shows that the May balance is still open – although the funds received by ACH Intuit are sitting in my Undeposited Funds.<BR />- I figured the issue is because the payment received is dated August and the invoices dates are prior to that. Nonetheless, that’s a HUGE problem because I can’t send the link to the client for payment since it shows an incorrect balance.<BR />- I could customize the invoice template to hide history and send the invoices separately, which will force the client to enter payments twice – one for each invoice. (wasting his time and mine).<BR />- I don’t remember having this issue in the last 2 years. I’ve been deleting those invoices and re-entering them to solve the problem. I also changed the invoices dates to after payment was received, but hell no! This is too much work.<BR />- Can someone please advise how to fix this glitch without having to re-send 200 invoices to clients?</P> Thu, 22 Aug 2019 19:16:21 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/qbo-paid-invoice-balance-still-showing-when-i-send-recent/01/361860#M11164 GranadaBook 2019-08-22T19:16:21Z How to report a loss https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-report-a-loss/01/361713#M11160 <P>I run a Chiropractic office and I am trying to see how to show insurance that was billed out and what was actually paid. In order to show a loss. Same as with a settlement what we billed out and what was actually paid.&nbsp;</P> Thu, 22 Aug 2019 16:08:31 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-report-a-loss/01/361713#M11160 PrecisionChiro1022 2019-08-22T16:08:31Z Hello, when i connected with third party then quickbooks ask me "Set up payments" but i don't receive any payment! how can i solve this point, thanks https://quickbooks.intuit.com/learn-support/en-us/payments/hello-when-i-connected-with-third-party-then-quickbooks-ask-me/01/361545#M11155 Thu, 22 Aug 2019 06:27:27 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/hello-when-i-connected-with-third-party-then-quickbooks-ask-me/01/361545#M11155 fahadallapp 2019-08-22T06:27:27Z Is it possible to stop a credit card payment if wrong credit card was used? https://quickbooks.intuit.com/learn-support/en-us/payments/is-it-possible-to-stop-a-credit-card-payment-if-wrong-credit/01/361471#M11152 Thu, 22 Aug 2019 00:11:13 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/is-it-possible-to-stop-a-credit-card-payment-if-wrong-credit/01/361471#M11152 hannah-martinez- 2019-08-22T00:11:13Z What's the taxes for business in nj ? and how to set up a PayPal account for faster payments https://quickbooks.intuit.com/learn-support/en-us/payments/what-s-the-taxes-for-business-in-nj-and-how-to-set-up-a-paypal/01/361427#M11147 Wed, 21 Aug 2019 22:28:13 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/what-s-the-taxes-for-business-in-nj-and-how-to-set-up-a-paypal/01/361427#M11147 paog1402 2019-08-21T22:28:13Z How to tie a refund check from vendor to vendor credit memo https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-tie-a-refund-check-from-vendor-to-vendor-credit-memo/01/361351#M11139 <P>I have 3 credit memos in my vendor's account, but instead of applying it to our next statement, they issued a refund check for the full amount.&nbsp; How do I tie this refund check to the credit memos to clear them out?</P><P>&nbsp;</P> Wed, 21 Aug 2019 20:39:06 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-tie-a-refund-check-from-vendor-to-vendor-credit-memo/01/361351#M11139 GM68 2019-08-21T20:39:06Z how to post Unearned revenue account? https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-post-unearned-revenue-account/01/361334#M11138 <P>Hi, I received a lump sum payment once a month, I posted it as Debit Cash, Credit Unearned Revenue. When the actual sales turned into the invoice, I received payment for the invoice in the QB desktop " customer payment" section. I chose the payment method added "unearned Revenue". I was thinking when I clicked the invoice # with $ amount, the payment will automatic came out from the Unearned Revenue account, but it did not work. Please help.&nbsp;I am using QB enterprise.&nbsp; Thank you.</P><P>Julie K</P><P>&nbsp;</P> Wed, 21 Aug 2019 20:11:31 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-post-unearned-revenue-account/01/361334#M11138 JulieK1 2019-08-21T20:11:31Z Check Register Amount vs Printed Check Amount is Different (Applied Vendor Credit) https://quickbooks.intuit.com/learn-support/en-us/payments/check-register-amount-vs-printed-check-amount-is-different/01/361266#M11130 <P>I took 2 bills from a vendor - one for $420 and one for $690 - and paid them partially with a credit for $420 by applying the $420 credit when paying the bills.&nbsp; &nbsp;The payment check in the bank register shows amount of $690 (and when you click on it, it shows that both bills were paid by this check).&nbsp; HOWEVER, the check that printed (and cleared the bank) is for $1110.&nbsp; &nbsp;Nothing in the books that I can see, shows that the check was written for $1110 instead of the $690.&nbsp; &nbsp;So the vendor still shows this as an open credit.&nbsp; &nbsp;Anyone know what I might have done wrong?</P> Wed, 21 Aug 2019 18:32:50 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/check-register-amount-vs-printed-check-amount-is-different/01/361266#M11130 MelissaTH 2019-08-21T18:32:50Z Got cut off. was talking with Grace https://quickbooks.intuit.com/learn-support/en-us/payments/got-cut-off-was-talking-with-grace/01/361235#M11127 Wed, 21 Aug 2019 17:49:35 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/got-cut-off-was-talking-with-grace/01/361235#M11127 lynn15 2019-08-21T17:49:35Z What is the best practice for invoicing my own company internally? https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-the-best-practice-for-invoicing-my-own-company/01/361191#M11126 <P>My company has (2) retail locations and (1) wholesale operation. All 3 share the same bank account, we use location tracking to separate data and make accurate reports.</P><P>&nbsp;</P><P>Retail locations 'purchase' product from the wholesale operation, the same way that actual wholesale customers do. An invoice is generated for the retail location, but rather than reflecting wholesale price it reflects true cost of the products (mostly so we can see how much product we're going through).</P><P>&nbsp;</P><P>These invoices are never paid - since it wouldn't make sense to pay an invoice from the same bank account it will be deposited to. So a year down the road I have a very inflated accounts receivable from the invoices. What's the proper way to 'mark as paid' without actually making any deposit or messing up the balance of my bank accounts? Or should I track these transactions outside of QBO and just delete all of these invoices?</P> Wed, 21 Aug 2019 16:46:39 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-the-best-practice-for-invoicing-my-own-company/01/361191#M11126 Beanlord 2019-08-21T16:46:39Z How can Clients Pay Online When Invoices Sent from Quickbooks Desktop on Mac https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-clients-pay-online-when-invoices-sent-from-quickbooks/01/361068#M11120 <P>Hi,</P><P>&nbsp;</P><P>I can only find how to send an invoice for a customer to pay online themselves for PC. &nbsp;Could you please explain how I can send an invoice for a customer to pay online themselves in Quickbooks Desktop for Mac?</P> Wed, 21 Aug 2019 12:51:28 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-clients-pay-online-when-invoices-sent-from-quickbooks/01/361068#M11120 Express192 2019-08-21T12:51:28Z Direct Deposit https://quickbooks.intuit.com/learn-support/en-us/payments/direct-deposit/01/360932#M11114 <P>I want to direct deposit a contractor so I added Enhanced Payroll to my account.&nbsp;</P><P>I setup everything but its asking me for EIN to direct deposit the contractor. Im a sole prop and use my social as EIN, which is filled in even though its asking me to fill it in. Is this a glitch or will it not work unless I have an actual EIN? That seems a bit silly...</P> Wed, 21 Aug 2019 02:53:56 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/direct-deposit/01/360932#M11114 agallucci87 2019-08-21T02:53:56Z Supplier payment returned due to wrong bank account https://quickbooks.intuit.com/learn-support/en-us/payments/supplier-payment-returned-due-to-wrong-bank-account/01/360919#M11113 <P>Hi</P><P>I have made a payment to a supplier but the payment was returned due to wrong bank account. Payment was part of a batch payment. Can anyone please tell me how to account for this returned payment in QBO?</P><P>&nbsp;</P><P>Thanks</P> Wed, 21 Aug 2019 02:26:25 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/supplier-payment-returned-due-to-wrong-bank-account/01/360919#M11113 Arvind 2019-08-21T02:26:25Z reimbursable expense - switch from "As Expense" to "As Revenue" https://quickbooks.intuit.com/learn-support/en-us/payments/reimbursable-expense-switch-from-as-expense-to-as-revenue/01/360820#M11108 <UL><LI>I accounted for reimbursable expenses "As Expense". In other words, when I incurred an expense I debited an expense account named “Reimbursable Expenses”, and when that expense was reimbursed, I credited the “Reimbursable Expenses” account.</LI><LI>My accountant said that given my circumstances, I should account for reimbursable expenses "As Revenue" (show on the P&amp;L both the reimbursed amount (as revenue), and the expense.)</LI></UL><P>&nbsp;</P><P>In order to switch from "As Expense" to "As Revenue" I did the following:</P><UL><LI>Turned on "Track reimbursed expense as income"</LI><LI>Set up the relevant income accounts (e.g. "Reimbursed Expense, Airfare", "Reimbursed Expense, Lodging", etc.)</LI><LI>In the chart of accounts, I selected the income account to use for each reimbursed expense account</LI><LI>I was able to edit the expenses debits from the old “Reimbursable Expenses” account into the new expense accounts.</LI><LI>The problem is how to move the reimbursement credit from the expense account into the revenue account (currently the P&amp;L shows negative expense, and no reimbursed revenue. The P&amp;L should show reimbursed revenue and no negative expenses).</LI><LI>I think that the problem happens because these amounts were already invoiced and paid.</LI><LI>Background: when that invoice was paid, QB applied a Debit to cash and a Credit to the old “Reimbursable Expenses” account. I’d like to edit the Credit from the expense account into a revenue account. The problem is that I don’t see where I can edit the account to which the Credit is applied. All I see is the “Create Invoice screen” with “Reimb Group” entry which includes the expense amounts. There are no accounts to edit.</LI></UL><P>&nbsp;</P><P>Thank you</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 20 Aug 2019 22:17:06 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/reimbursable-expense-switch-from-as-expense-to-as-revenue/01/360820#M11108 Ron12 2019-08-20T22:17:06Z Cancellation of QB Payroll Annual Enhanced https://quickbooks.intuit.com/learn-support/en-us/payments/cancellation-of-qb-payroll-annual-enhanced/01/360732#M11105 <P>I cancelled this subscription (see attached).&nbsp; Why was I sent the email pasted below charging me for the subscription that I cancelled?&nbsp; Please reimburse my credit card if I was charged for this subscription today!!</P> <P>Thanks, Charlotte Morgan</P> <P>Owner/Member</P> <P>[REMOVED]</P> <TABLE> <TBODY> <TR> <TD>&nbsp;</TD> </TR> </TBODY> </TABLE> <P>[REMOVED]</P> Tue, 20 Aug 2019 20:57:38 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/cancellation-of-qb-payroll-annual-enhanced/01/360732#M11105 Charlotte7777 2019-08-20T20:57:38Z Online banking matches are creating fake payments https://quickbooks.intuit.com/learn-support/en-us/payments/online-banking-matches-are-creating-fake-payments/01/360712#M11103 <P>Hello,</P><P>&nbsp;</P><P>I have been dealing with this problem for quite some time. Our accountant will go through bank transactions and Quickbooks will guess which invoice they belong to. Quickbooks is usually wrong. When the transaction is matched to an invoice a 'fake' payment will be created under the account and the account will show no outstanding balance. This creates a lot of problems for us. Is there any setting or options in Quickbooks to stop it from creating these payments?</P> Tue, 20 Aug 2019 19:27:07 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/online-banking-matches-are-creating-fake-payments/01/360712#M11103 sfcdenver 2019-08-20T19:27:07Z Sending invoices through email https://quickbooks.intuit.com/learn-support/en-us/payments/sending-invoices-through-email/01/360650#M11098 <P>All of my contacts have email addresses in the email field, however, when I go to send an invoice the email address field is empty.&nbsp; Do I have to add the email addresses again each time I want to email an invoice?&nbsp; If so, what is the point of having an email address field in the contact?</P><P>&nbsp;</P><P>Thanks,</P><P>Alyssa</P> Tue, 20 Aug 2019 17:46:36 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/sending-invoices-through-email/01/360650#M11098 agutierrez 2019-08-20T17:46:36Z Recurring payables with variable amounts https://quickbooks.intuit.com/learn-support/en-us/payments/recurring-payables-with-variable-amounts/01/360634#M11095 <P>I am entering recurring bills in QBO so that they will show on the accounts payable reports. Most of these recurring invoices are being auto-debited to a bank account or credit card. When the amounts are downloaded from the bank or credit card, I match them to the bill. However, sometimes the amounts are not the same every month and I have an amount left over in the outstanding bills. How can I get rid of this amount in AP after I have matched the bill to the payment? Thank you for your assistance.</P> Tue, 20 Aug 2019 17:15:07 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/recurring-payables-with-variable-amounts/01/360634#M11095 kpm2c3 2019-08-20T17:15:07Z Is there a way to switch a payment in QB from one customer to another after the Bank Rec has been completed and closed for the month without messing and being forced to redo the bank rec? https://quickbooks.intuit.com/learn-support/en-us/payments/is-there-a-way-to-switch-a-payment-in-qb-from-one-customer-to/01/360601#M11093 Tue, 20 Aug 2019 16:25:30 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/is-there-a-way-to-switch-a-payment-in-qb-from-one-customer-to/01/360601#M11093 jay In 2019-08-20T16:25:30Z customer overpayment https://quickbooks.intuit.com/learn-support/en-us/payments/customer-overpayment/01/360512#M11087 <P>Received payment from customer.&nbsp; &nbsp;Several of the invoices listed on the payment advice had incorrect amounts, resulting in an over payment.&nbsp; The over payment was left as un applied amount when the payment was completed.&nbsp; If you view Received Payments in customer information, the un applied amount is listed.</P><P>How do I convert this un applied amount to a credit memo that can be provided to the customer?</P> Tue, 20 Aug 2019 13:37:50 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/customer-overpayment/01/360512#M11087 jflyntarrcollcom 2019-08-20T13:37:50Z Vendor Refund https://quickbooks.intuit.com/learn-support/en-us/payments/vendor-refund/01/360500#M11086 <P>I entered Vendor Credit to the credit the account the original was posted to. Then I did bank deposit to AP account for the amount of the refund. How do I link the vendor credit in quickbooks online that I entered and Bank Deposit for the amount was refunded. If I look at Vendor is shows total of -2000.00 instead of zero. Up in the Vendor balance on top left side it shows zero so I am confused why 2 different balances and why I can not link CM? please help</P><P>SF22</P> Tue, 20 Aug 2019 13:19:57 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/vendor-refund/01/360500#M11086 SF2244 2019-08-20T13:19:57Z Can I use the Chip and Magstripe Card Reader with Quickbooks online? https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-use-the-chip-and-magstripe-card-reader-with-quickbooks/01/360249#M11082 <P>Can I use the Chip and Magstripe card reader with Quickbooks online? On <A href="https://quickbooks.intuit.com/payments/mobile/#readers" target="_self">This page</A>, it says that it is "Compatible with QuickBooks Desktop 2018 and future versions via USB cable."</P><P>I purchased this and am unable to get it to work with my qb online account.</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 19 Aug 2019 21:07:49 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-use-the-chip-and-magstripe-card-reader-with-quickbooks/01/360249#M11082 Podiatrist21 2019-08-19T21:07:49Z we issued a cashier's check as a deposit for lawsuit. How do I record? https://quickbooks.intuit.com/learn-support/en-us/payments/we-issued-a-cashier-s-check-as-a-deposit-for-lawsuit-how-do-i/01/360189#M11079 <P>We had our bank issue a cashier's check deposited with the government against a lawsuit.&nbsp; I want to know how to record that so that when the bank reconciliation is done, that transaction is there.</P> Mon, 19 Aug 2019 19:46:27 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/we-issued-a-cashier-s-check-as-a-deposit-for-lawsuit-how-do-i/01/360189#M11079 jramirez 2019-08-19T19:46:27Z Using a custom statement descriptor on ACH charge https://quickbooks.intuit.com/learn-support/en-us/payments/using-a-custom-statement-descriptor-on-ach-charge/01/360174#M11077 <P>Is it possible to customize the statement text shown on the customer bank statement, when making an ACH charge through QuickBooks Payments?</P><P>&nbsp;</P><P>E.g. by default, statement reads "COMPANY NAME SALE". I am interested in customizing this on a per-charge basis. E.g. "COMPANY NAME Plumbing work".</P><P>&nbsp;</P><P>In Stripe for example, you can configure the statement description for credit-card charges:&nbsp;<A href="https://stripe.com/docs/charges#dynamic-statement-descriptor" target="_blank" rel="noopener">https://stripe.com/docs/charges#dynamic-statement-descriptor</A></P> Mon, 19 Aug 2019 19:13:34 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/using-a-custom-statement-descriptor-on-ach-charge/01/360174#M11077 stri8ed 2019-08-19T19:13:34Z My go payment device was not working. I entered a customers credit card manually. I have an approval status, auth code and transaction ID. https://quickbooks.intuit.com/learn-support/en-us/payments/my-go-payment-device-was-not-working-i-entered-a-customers/01/360141#M11074 Mon, 19 Aug 2019 18:30:59 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/my-go-payment-device-was-not-working-i-entered-a-customers/01/360141#M11074 ssgreasepit 2019-08-19T18:30:59Z Bill Tracker https://quickbooks.intuit.com/learn-support/en-us/payments/bill-tracker/01/360110#M11073 <P>How can I enter a bill on bill tracker that is going to be paid by a debit card?&nbsp; I've noticed that when the bill comes due it defaults to "print" the check, but there are some payments I have that are paid by debit card. Any suggestions?</P><P>&nbsp;</P> Mon, 19 Aug 2019 17:57:09 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/bill-tracker/01/360110#M11073 FBLG05012011 2019-08-19T17:57:09Z Next day ACH payments https://quickbooks.intuit.com/learn-support/en-us/payments/next-day-ach-payments/01/360061#M11071 <P>My trial subscription is about to end and I have been having issues with receiving guidance on next day ACH payments. The reason I signed up for QB is because the website indicated any new merchant accounts created after May would be automatically eligible for next day ACH and we wanted to test functionality before we committed. Now when I call support, they state that I have to wait until I receive an email and it could be all the way up to November. Sales indicated that they could set me up a new merchant account but the first payment would take forever to receive and also there is no guarantee that I won't run into the same issue. Not sure why there is false info out there but super disappointed.</P><P>&nbsp;</P><P><STRONG>How can I get next-day deposits?</STRONG></P><P class="sh-ext-lemon--p-UK6ra"><STRONG>If you signed up for QuickBooks Payments after 5/21/2019, you can get next-day deposits with ACH and credit card payments.</STRONG></P><P class="sh-ext-lemon--p-UK6ra"><STRONG>When you&nbsp;<A href="https://quickbooks.intuit.com/learn-support/en-us/accounts-receivable/quickbooks-payments-deposits-faq/00/185764" target="_blank" rel="noopener">set up QuickBooks Payments</A>, you should automatically get credit card payments deposited the next day.</STRONG></P><P class="sh-ext-lemon--p-UK6ra"><STRONG>If you signed up for QuickBooks Payments before 5/21/2019, you still get next-day deposits. Your credit card payments are next-day, but you need to upgrade to get your ACH deposits to next-day.&nbsp;</STRONG></P> Mon, 19 Aug 2019 16:45:56 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/next-day-ach-payments/01/360061#M11071 TBowens 2019-08-19T16:45:56Z Renaming vendors in bulk https://quickbooks.intuit.com/learn-support/en-us/payments/renaming-vendors-in-bulk/01/360041#M11069 <P>Over time a number of our expenses have been assigned the vendor "Credit Card Misc". Does anyone know an easy way to separate these out in bulk so that I can group some of these by vendor? For example I'd like to change the vendor for all of our LinkedIN advertising expenses to "LinkedIn Corporation" or our GitHub repo costs to "GitHub Inc."</P><P>&nbsp;</P><P>The only soution I can come up with is do an Advanced search for the description field and open each expense one at a time.</P><P>&nbsp;</P><P>Thanks!</P><P>&nbsp;</P><P>tags: vendors, expenses, bulk changes</P> Mon, 19 Aug 2019 16:17:44 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/renaming-vendors-in-bulk/01/360041#M11069 bmweis 2019-08-19T16:17:44Z cannot find open invoices to apply an overpayment https://quickbooks.intuit.com/learn-support/en-us/payments/cannot-find-open-invoices-to-apply-an-overpayment/01/359984#M11066 <P>there is an overpayment that shows up in the accounting tools&nbsp; where I use fix unapplied payment and customer credits to clear accounts. however i have a customer where no open invoices show up even though there are a dozen that should show up. Any idea how to find them or what to do?</P> Mon, 19 Aug 2019 14:51:38 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/cannot-find-open-invoices-to-apply-an-overpayment/01/359984#M11066 emk 2019-08-19T14:51:38Z new to quickbook https://quickbooks.intuit.com/learn-support/en-us/payments/new-to-quickbook/01/359963#M11065 <P>At my job they had two programs a 2016 and 2019 version, &nbsp;and I put all the billing statements for last month in 2016 not knowing that I had to use the 2019 version. Is there a way that I can transfer everything to the 2019 version with out messing anything up?</P> Mon, 19 Aug 2019 14:21:26 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/new-to-quickbook/01/359963#M11065 Marlee s 2019-08-19T14:21:26Z Deposit and Invoices https://quickbooks.intuit.com/learn-support/en-us/payments/deposit-and-invoices/01/359922#M11063 <P>Hello,&nbsp;</P><P>I need some help with my invoices and the deposit payments screen. The payments have already been made but I recorded them wrong. I need some help fixing them without changing the amount of money in the account.&nbsp;</P> Mon, 19 Aug 2019 12:23:18 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/deposit-and-invoices/01/359922#M11063 Greenscapes 2019-08-19T12:23:18Z ATM won't accept change. Need to use Petty Cash. https://quickbooks.intuit.com/learn-support/en-us/payments/atm-won-t-accept-change-need-to-use-petty-cash/01/359775#M11061 <P>My deposits need to be in whole dollars.&nbsp; So when I receive cash payments, I clear A/R with the correct credit but need to Make Deposits with the "Cash goes back to" Petty Cash.&nbsp; How can I round up a deposit by adding change from Petty Cash?&nbsp; I want to reconcile the bank statement with deposits which are greater than the "Make Payment" amount.</P> Sun, 18 Aug 2019 23:33:12 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/atm-won-t-accept-change-need-to-use-petty-cash/01/359775#M11061 freeindeed 2019-08-18T23:33:12Z Paypal bank not updating after using app "connect with paypal" All transactions are up to about 14 days ago and it won't update. Thanks for any help- https://quickbooks.intuit.com/learn-support/en-us/payments/paypal-bank-not-updating-after-using-app-connect-with-paypal-all/01/359728#M11059 Sun, 18 Aug 2019 21:27:33 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/paypal-bank-not-updating-after-using-app-connect-with-paypal-all/01/359728#M11059 draganid1 2019-08-18T21:27:33Z Removing the "Enclosed" Column on Invoice https://quickbooks.intuit.com/learn-support/en-us/payments/removing-the-enclosed-column-on-invoice/01/359501#M11052 <P>There is a previous discussion about this topic, but it seems to be out of date.&nbsp; I just started on QB Online.&nbsp; I went to set up the invoices and there is an "Estimated" column on the invoice.&nbsp; I don't even know what this is.&nbsp; I went back to previous invoices entered with QB Desktop, and it has added this column.&nbsp; I've gone through all of the videos and discussion threads about customizing invoices (and other forms) and there is nothing about the "Estimated" column.&nbsp; Also, I removed another column, but it leaves it there, with a blank header.&nbsp; In addition to that, I'd like to add a customer field, "Event Date" (we have a catering business) but this shows up below the main header columns and looks completely of place, especially with the "Enclosed" and blank columns above it.&nbsp; I'd like the "event date" field up there.&nbsp; Any one have any ideas?</P> Sun, 18 Aug 2019 02:25:29 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/removing-the-enclosed-column-on-invoice/01/359501#M11052 TasteOfGraze 2019-08-18T02:25:29Z What is easiest way to issue a credit from over payment reflected on a sales receipt https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-easiest-way-to-issue-a-credit-from-over-payment/01/359368#M11044 Sat, 17 Aug 2019 17:01:10 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-easiest-way-to-issue-a-credit-from-over-payment/01/359368#M11044 JGB2019 2019-08-17T17:01:10Z What is easiest way to create a credit after a sales receipt has been issued? https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-easiest-way-to-create-a-credit-after-a-sales-receipt-has/01/359366#M11043 Sat, 17 Aug 2019 16:56:03 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-easiest-way-to-create-a-credit-after-a-sales-receipt-has/01/359366#M11043 JGB2019 2019-08-17T16:56:03Z Payment batch split into multiple deposits in Merchant Services window https://quickbooks.intuit.com/learn-support/en-us/payments/payment-batch-split-into-multiple-deposits-in-merchant-services/01/359363#M11042 <P>We accept e-checks and credit cards as payments for online invoices.&nbsp; On the QB Payments side, these are included in a single daily batch deposited to our checking account.&nbsp; On the QB Desktop side (in the Record Merchant Service Deposits window), a separate deposit is created for credit cards and for e-checks (i.e. two deposits recorded in our checking account register).</P><P>&nbsp;</P><P>When I go to download and match transactions for my checking account, this results in line items that are not able to match - you can't match two register entries (the two deposits created by Record Merchant Service Deposits) to one downloaded transaction (the single batch deposit by Payments to my checking account.&nbsp; I have the option to ignore the downloaded transaction, but this is not ideal and with many payments could lead to difficult reconciliations.&nbsp;&nbsp;</P><P>&nbsp;</P><P>My current solution is to manually delete the separate deposits and create a new one containing all of the payments included in the Payments batch.&nbsp; This does work, but could be error-prone with many payments and defeats the purpose of the Record Merchant Service Deposits workflow.</P><P>&nbsp;</P><P>I contacted support and they were not able to help.&nbsp; I was told by Payments that this is a Desktop problem and I was told by Desktop that this is a payments problem.&nbsp; I am posting here so that I can include pictures that clearly show the issue, as I had a hard time explaining it over the phone.&nbsp; If any other users are affected by this, please chime in and maybe Intuit will fix it?&nbsp; Or if this issue is the result of some error on my end, I'd be glad to hear about it.</P><P>&nbsp;</P><P>Thanks!</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 17 Aug 2019 16:50:44 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/payment-batch-split-into-multiple-deposits-in-merchant-services/01/359363#M11042 pigfrmr 2019-08-17T16:50:44Z Invoice status may be out of date. Check again later. https://quickbooks.intuit.com/learn-support/en-us/payments/invoice-status-may-be-out-of-date-check-again-later/01/359323#M11038 <P>Invoice status may be out of date. Check again later.</P><P>I can't delete these items and they are not valid. It is showing that things are late when these are not valid.</P><P>How can I remove them?</P> Sat, 17 Aug 2019 14:01:06 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/invoice-status-may-be-out-of-date-check-again-later/01/359323#M11038 LD Plumbing 2019-08-17T14:01:06Z Crashes https://quickbooks.intuit.com/learn-support/en-us/payments/crashes/01/359317#M11037 <P>Can anyone tell me why QB 18 keeps crashing when applying credits to customers.</P> Sat, 17 Aug 2019 13:26:19 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/crashes/01/359317#M11037 jethompson 2019-08-17T13:26:19Z Purchase order is displaying Product Category https://quickbooks.intuit.com/learn-support/en-us/payments/purchase-order-is-displaying-product-category/01/359155#M11033 <P>I have categories set up in my Products to help sort by stage of inventory. &nbsp;When I create a Purchase Order, the categories show up in my "Activity" description. &nbsp;How can my Purchase Order just display the product I want to order from my vendor?</P><P>&nbsp;</P><P>Thanks for your help</P> Fri, 16 Aug 2019 22:16:19 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/purchase-order-is-displaying-product-category/01/359155#M11033 wtblack 2019-08-16T22:16:19Z How do I create an estimate and a progress invoice that uses billable time to update the progress? https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-create-an-estimate-and-a-progress-invoice-that-uses/01/358899#M11027 <P>I am having trouble creating an invoice that updates an estimate using billable time entered in a timesheet. &nbsp;I'm using Quickbooks Desktop Pro 2019 (Professional Services edition)</P><P>&nbsp;</P><P>We are a consulting firm. &nbsp;I create a proposal for the overall project using the appropriate service items, but then need to invoice for specific billable time performed by my people. &nbsp;When I create an invoice for the estimate, I can either enter progress against each line item from the estimate and/or I can also add unbilled time to the invoice. However, what I can't do is create an invoice that updates the progress based on the billed time. &nbsp;&nbsp;</P><P>&nbsp;</P><P>My invoices need to include the date, work performed (Item), hours, rate and subtotal and total. &nbsp;I also need to show progress against the estimate.</P> Fri, 16 Aug 2019 15:44:16 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-create-an-estimate-and-a-progress-invoice-that-uses/01/358899#M11027 stulk 2019-08-16T15:44:16Z What are my merchant account fee for AMex? I'm accepting a payment for $110,000 and want to know what that will cost me in fees. https://quickbooks.intuit.com/learn-support/en-us/payments/what-are-my-merchant-account-fee-for-amex-i-m-accepting-a/01/358859#M11025 Fri, 16 Aug 2019 14:37:05 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/what-are-my-merchant-account-fee-for-amex-i-m-accepting-a/01/358859#M11025 marianne2 2019-08-16T14:37:05Z Receiving paymenta via PayPal https://quickbooks.intuit.com/learn-support/en-us/payments/receiving-paymenta-via-paypal/01/358659#M11019 <P>Is there a way to receive payments for invoices via PayPal in my QBO account?</P> Thu, 15 Aug 2019 23:17:26 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/receiving-paymenta-via-paypal/01/358659#M11019 regina-walter-si 2019-08-15T23:17:26Z Customer payment which includes a payment to our vendor https://quickbooks.intuit.com/learn-support/en-us/payments/customer-payment-which-includes-a-payment-to-our-vendor/01/358654#M11018 <P>I received payment from a Customer who included a payment to a different vendor. When I apply the money to the outstanding invoices I'm left with an overypayment which is actually for our vendor.&nbsp; My question is: How do I receive in the check amount including the money to our vendor correctly?&nbsp;</P> Thu, 15 Aug 2019 22:59:23 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/customer-payment-which-includes-a-payment-to-our-vendor/01/358654#M11018 marykcali 2019-08-15T22:59:23Z Vendor payment checkstubs with year to date totals https://quickbooks.intuit.com/learn-support/en-us/payments/vendor-payment-checkstubs-with-year-to-date-totals/01/358546#M11015 <P>I am trying to create a pay stub in QuickBooks Desktop that will show the year to date payments for that particular vendor on their check stubs.&nbsp; Anyone know how to do that?&nbsp; Please advise.</P> Thu, 15 Aug 2019 19:57:13 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/vendor-payment-checkstubs-with-year-to-date-totals/01/358546#M11015 JiNiN-Co 2019-08-15T19:57:13Z Connecting an invoice to a receipt https://quickbooks.intuit.com/learn-support/en-us/payments/connecting-an-invoice-to-a-receipt/01/358478#M11012 <P>I have an invoice for a customer.&nbsp; I received a payment, but instead of applying it to the invoice, I erroneously entered it as a receipt.&nbsp; Is it possible to apply the receipt to the invoice?&nbsp; Thank you.</P> Thu, 15 Aug 2019 18:34:07 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/connecting-an-invoice-to-a-receipt/01/358478#M11012 FHP1969 2019-08-15T18:34:07Z getting payments declined https://quickbooks.intuit.com/learn-support/en-us/payments/getting-payments-declined/01/358304#M11006 Thu, 15 Aug 2019 14:15:32 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/getting-payments-declined/01/358304#M11006 3133772324 2019-08-15T14:15:32Z receive a payment https://quickbooks.intuit.com/learn-support/en-us/payments/receive-a-payment/01/358280#M11003 <P>i had a customer pay an invoice through a quickbooks online. how do i get the funds into my checking account? i am pretty sure my checking account is already connected</P> Thu, 15 Aug 2019 13:42:41 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/receive-a-payment/01/358280#M11003 vistafront 2019-08-15T13:42:41Z Customizing invoices https://quickbooks.intuit.com/learn-support/en-us/payments/customizing-invoices/01/358277#M11002 <P>Is there a way to set up an invoice so that only one portion has a discount applied to it?</P><P>For example the client sells lumber, they have it dried and deliver it. They only want the 1% discount applied to the lumber portion of the invoice not the drying or deliver. Is there a way to set this up on the invoice so that it is properly calculated? No help from QBO support after an hour on the phone or trying to research and figure it out on my own.</P> Thu, 15 Aug 2019 13:36:58 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/customizing-invoices/01/358277#M11002 rjones061112 2019-08-15T13:36:58Z Are debit card payments subjected to the processing fee? https://quickbooks.intuit.com/learn-support/en-us/payments/are-debit-card-payments-subjected-to-the-processing-fee/01/358268#M11000 Thu, 15 Aug 2019 12:59:51 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/are-debit-card-payments-subjected-to-the-processing-fee/01/358268#M11000 lindsay12 2019-08-15T12:59:51Z Accounts Payable correction https://quickbooks.intuit.com/learn-support/en-us/payments/accounts-payable-correction/01/358081#M10995 <P>&nbsp; &nbsp; Last fiscal year we had a problem with a vendor who did not bill us for services for almost 6 months despite many requests to be invoiced.&nbsp; At year end, we still had not been invoiced. We knew we would owe this vendor something but, because there had been so many problems with the jobs, we had been promised that we would not be billed for everything so we didn't know what the final amount would be.&nbsp; We took a stab at estimating how much we would owe the vendor and created an Accounts Payable entry for that amount.&nbsp; The books were closed.</P><P>&nbsp; &nbsp; &nbsp;We were finally billed this year!&nbsp; It turned out that our estimate was too high so now, after paying the final invoice, we still show an Accounts Payable balance for that vendor.&nbsp; How do we fix this.</P><P>Thanks so much for any advice.</P> Wed, 14 Aug 2019 23:02:29 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/accounts-payable-correction/01/358081#M10995 Les2 2019-08-14T23:02:29Z Discounts on Payments received https://quickbooks.intuit.com/learn-support/en-us/payments/discounts-on-payments-received/01/357958#M10988 <P>Our customer set up a 3rd party payment method where we take a discount so we can receive our payments for jobs complete in 48 hours instead of 60 days. Where should I set up the discount account in the chart of accounts?</P> Wed, 14 Aug 2019 20:45:20 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/discounts-on-payments-received/01/357958#M10988 jrockin2015 2019-08-14T20:45:20Z How to post Cash borrowed or Accounts Receivables owed from Owner's Notes Payable through Accounts Payable? https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-post-cash-borrowed-or-accounts-receivables-owed-from/01/357939#M10987 <P>Owner has a Notes Payable account with a balance. He is paid a certain amount monthly.&nbsp; This payment reduces his N/P balance and my bank account balance. Sometimes he wants cash from "petty cash" to have on hand, so I have to deduct it from his N/P check because he now owes the company back that amount.&nbsp; His N/P gets entered as a bill for the month so I can cut him a check. This reduces N/P , A/P and bank account balances. The cash I give him gets posted as a credit in A/P to reduce his check amount. What accounts should I be posting the cash he received to in order for it all to wash out correctly when I make the payment? His N/P only needs to be reduced by the normal full amount, the cash given him would come out of petty cash account and his actual check is for the original amount less the cash he was given.&nbsp; Sound right?</P><P>&nbsp;</P><P>Now, what about when he owes an A/R balance and I have to deduct this amount from his N/P check in A/P? I have to remove it from his balance in A/R but if I post it in A/P, it does not need to hit A/R account again. I've been using the bank account so it will wash.&nbsp; The deduction to his check gets posted to bank account so that when I pay it out, it reverses the posting but his check gets reduced by the A/R he owed. How do you handle this?&nbsp;</P><P>&nbsp;</P><P>Thanks.</P> Wed, 14 Aug 2019 19:59:19 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-post-cash-borrowed-or-accounts-receivables-owed-from/01/357939#M10987 toma98 2019-08-14T19:59:19Z Implementing "pay when paid" in QBO https://quickbooks.intuit.com/learn-support/en-us/payments/implementing-pay-when-paid-in-qbo/01/357807#M10978 <P>I am trying to implement a "pay when paid" system for my client. For those unfamiliar, that is an arrangement where my client does not have to pay a vendor's bill until my client's customer pays their invoice. So if my client hires a sub-contractor to work on project "X" for a customer, my client doesn't have to pay that sub for project "X" until the customer pays my client for that specific project. Normally you would just use terms to determine when to pay a bill, but in this case I need to wait until payment for a specific invoice comes in. My client has enough vendors &amp; customers, that it is not possible to do this with a simple spreadsheet.</P><P>&nbsp;</P><P>I'm trying to figure out the quickest\easiest way each week to determine which customer invoices have been paid so that I know which vendor bills to pay. Thoughts?</P> Wed, 14 Aug 2019 16:48:30 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/implementing-pay-when-paid-in-qbo/01/357807#M10978 Kyle_KauffmanCPA 2019-08-14T16:48:30Z Line item with fluctuating variable? https://quickbooks.intuit.com/learn-support/en-us/payments/line-item-with-fluctuating-variable/01/357787#M10975 <P>Hello,</P><P>&nbsp;</P><P>We currently charge a Fuel Surcharge on some of our moves. This value is dictated by a global registry that is based on the National fuel index. We are able to assign this line item to a move, but have to adjust the % when it changes. I'm wondering if there is a smarter way to change this global line up and have it reflect on all future invoices, but stay static on previous ones.&nbsp;</P> Wed, 14 Aug 2019 16:19:22 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/line-item-with-fluctuating-variable/01/357787#M10975 Ckes00521 2019-08-14T16:19:22Z Stopping an E-Check Payment https://quickbooks.intuit.com/learn-support/en-us/payments/stopping-an-e-check-payment/01/357712#M10970 <P>Customer submitted an e-check payment for the wrong amount. Called me to let me know. If I void the e-check -- does this stop the processing of the payment? AKA -- will it stop the amount from being processed out of the customers' bank account?</P><P><BR />He made the payment at 7:05am -- I voided the pending e-check at 9:30am</P> Wed, 14 Aug 2019 14:52:57 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/stopping-an-e-check-payment/01/357712#M10970 genesis4401 2019-08-14T14:52:57Z Recive Payments does not show some checks https://quickbooks.intuit.com/learn-support/en-us/payments/recive-payments-does-not-show-some-checks/01/357676#M10967 <P>In QB Pro Plus I have checks paid on behalf of customers and show in A/R and cleared in Bank Recon but do not show up in list when trying to Receive Payment in order to deposit from Undeposited Funds. How do I get these checks to show up in drop down? I've checked how they were entered and they are the same as others that do show up and if i try to delete and reenter them it will mess up the Recon.</P> Wed, 14 Aug 2019 14:09:32 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/recive-payments-does-not-show-some-checks/01/357676#M10967 REOVA 2019-08-14T14:09:32Z Need to reverse a Credit applied to a Vendor Invoice https://quickbooks.intuit.com/learn-support/en-us/payments/need-to-reverse-a-credit-applied-to-a-vendor-invoice/01/357667#M10966 <P>Hi - I need help with reversing or un-applying a credit I placed on a Vendor Invoice.&nbsp; I read a previous thread and tried &lt;&lt;Locate Credit Memo, press Ctrl+H for History&gt;&gt; but when it said to &lt;&lt;Choose Apply Credits&gt;&gt; that's not an option I see.&nbsp; Where is that choice?&nbsp; I'm on&nbsp;QB PRO 2019.</P><P>I can not just delete the credit/invoice, as there are 4 other bills that this credit is already applied to.</P><P>Thanks in advance for your assistance.</P> Wed, 14 Aug 2019 13:54:39 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/need-to-reverse-a-credit-applied-to-a-vendor-invoice/01/357667#M10966 Joe100 2019-08-14T13:54:39Z Modifying a Bill after an Invoice is Complete https://quickbooks.intuit.com/learn-support/en-us/payments/modifying-a-bill-after-an-invoice-is-complete/01/357478#M10959 <P>I have entered a bill and done an invoice and statement to my customer. &nbsp; How can I go in and change the charge "type", say from brick labor to fence?&nbsp; When I make a change it changed the billed status. &nbsp; I don't want that to be billable again. &nbsp; If I change it to not billable, will it stay linked to the statement where it was originally sent to the customer?</P><P>&nbsp;</P> Wed, 14 Aug 2019 01:56:50 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/modifying-a-bill-after-an-invoice-is-complete/01/357478#M10959 tgrimes90 2019-08-14T01:56:50Z eMail Invoices https://quickbooks.intuit.com/learn-support/en-us/payments/email-invoices/01/357170#M10943 <P>We've noticed that lately, particularly after the Windows 10, 1903 update, that when emailing invoices with payment links to our Quickbooks Payments site, that Quickbooks hangs and will not invoke our Outlook 365 desktop email client. It is intermittent and requires force closing Quickbooks and starting over. It will then work for the day. It seems like it's the first attempt to email an invoice for the work day.</P><P>&nbsp;</P><P>Anyone else have this issue and a possible resolution? All support tells me to so is repair the Quickbooks installation or the Office 365 installation, although neither of these options fix the problem permanently.</P> Tue, 13 Aug 2019 18:55:11 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/email-invoices/01/357170#M10943 StevenS 2019-08-13T18:55:11Z Can not enter new credit card. Get an4error. What does this mean? https://quickbooks.intuit.com/learn-support/en-us/payments/can-not-enter-new-credit-card-get-an4error-what-does-this-mean/01/357093#M10939 Tue, 13 Aug 2019 17:00:09 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/can-not-enter-new-credit-card-get-an4error-what-does-this-mean/01/357093#M10939 elainecutler 2019-08-13T17:00:09Z Continuously receive error message when user tries to make payment https://quickbooks.intuit.com/learn-support/en-us/payments/continuously-receive-error-message-when-user-tries-to-make/01/357049#M10935 <P>We recently signed up for QB Payments for QB Desktop.&nbsp; Approximately 50% of the time, the customer receives an error, "Error - you can try again or come back later and try connecting then."&nbsp; ARE YOU KIDDING ME!?&nbsp; I sent a $12,000 invoice to a customer and he received this.&nbsp; He ultimately gave me his card number and I kept retrying until it worked.&nbsp; This is UNACCEPTABLE.&nbsp; I will give Intuit until the end of the month to get their act in gear before switching back to the firm we have used for about ten years and never had any issues.&nbsp; Pathetic.&nbsp;</P> Tue, 13 Aug 2019 16:07:54 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/continuously-receive-error-message-when-user-tries-to-make/01/357049#M10935 AndyHIXDenver 2019-08-13T16:07:54Z Profit Percentages on estimates or General https://quickbooks.intuit.com/learn-support/en-us/payments/profit-percentages-on-estimates-or-general/01/356960#M10928 <P>I was curious what is the best way to track profits.. I am new to this, I sell technical goods.. I want to be able to build an estimate, so say the price of one unit is $20.. and my profit percentage is 20% is it possible to have quickbooks add in my percentage ontop of the line item like it does with sales tax? So i can get a visual somehow of what im actually spending and making ontop?</P> Tue, 13 Aug 2019 13:38:34 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/profit-percentages-on-estimates-or-general/01/356960#M10928 awdtsi98 2019-08-13T13:38:34Z Credit Note or Memo https://quickbooks.intuit.com/learn-support/en-us/payments/credit-note-or-memo/01/356739#M10917 <P>Does Quickbooks have the ability to give full credit note against the errored invoice? We are a software company where we issue an invoice, Suppose the invoice is incorrect we will give delete an invoice that produces a full credit note. Now we are building an API and we are expecting how this can be done?</P> Mon, 12 Aug 2019 23:14:05 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/credit-note-or-memo/01/356739#M10917 Balaji 2019-08-12T23:14:05Z Why am i being billed for a service i did not sign up for? https://quickbooks.intuit.com/learn-support/en-us/payments/why-am-i-being-billed-for-a-service-i-did-not-sign-up-for/01/356730#M10916 <P>I have billed and charged for Online Payroll for the last 2 months. I did not enroll in this service. Please do not bill and charge my account for this service in the future. Thank you!</P> Mon, 12 Aug 2019 23:01:26 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/why-am-i-being-billed-for-a-service-i-did-not-sign-up-for/01/356730#M10916 davidthompson 2019-08-12T23:01:26Z Service fee charged to company passed on to customer at sale https://quickbooks.intuit.com/learn-support/en-us/payments/service-fee-charged-to-company-passed-on-to-customer-at-sale/01/356725#M10915 <P>how do I and what accounts di I set up a service fee collected at time of sale of merchandise and then at the end of the month the service provider bills me and I pay him for the service he provides for each sale - this is not a merchant service credit card type fee</P> Mon, 12 Aug 2019 22:51:25 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/service-fee-charged-to-company-passed-on-to-customer-at-sale/01/356725#M10915 oceans05 2019-08-12T22:51:25Z How Can I process a cashier's check ? https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-i-process-a-cashier-s-check/01/356656#M10911 <P>A customer sent us a cashier's check to pay us for a service, the question is:<BR />How do I process the check, with the bank details (account, routin number, telephone number and name) or use the client's information and all his information about it?<BR />I don't want them to make a rejection later and I have to pay charges for badly processing the check.</P><P>Thank you</P> Mon, 12 Aug 2019 20:38:41 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-i-process-a-cashier-s-check/01/356656#M10911 GGP 2019-08-12T20:38:41Z Paid bill from incorrect bank account! https://quickbooks.intuit.com/learn-support/en-us/payments/paid-bill-from-incorrect-bank-account/01/356579#M10905 <P>Help!&nbsp; We handle the books for various customers and some bills were paid from the incorrect company's bank account.&nbsp; Example:&nbsp; Company A bills were paid by Company B's bank account.</P><P>&nbsp;</P><P>How can I get this fixed?&nbsp; General entry?&nbsp; Also we use cash accounting and the checks already cleared.</P> Mon, 12 Aug 2019 18:50:41 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/paid-bill-from-incorrect-bank-account/01/356579#M10905 Saphire605 2019-08-12T18:50:41Z I had credit card transactions: How classified store credit in to the Credit Card? https://quickbooks.intuit.com/learn-support/en-us/payments/i-had-credit-card-transactions-how-classified-store-credit-in-to/01/356530#M10903 Mon, 12 Aug 2019 17:51:25 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/i-had-credit-card-transactions-how-classified-store-credit-in-to/01/356530#M10903 gj7668 2019-08-12T17:51:25Z I have a client who has made 3 ACH payments but the payments aren't in my account. My other clients who pay ACH has been deposited. Help? https://quickbooks.intuit.com/learn-support/en-us/payments/i-have-a-client-who-has-made-3-ach-payments-but-the-payments/01/356175#M10889 It is recorded in his bank accout Sun, 11 Aug 2019 21:21:31 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/i-have-a-client-who-has-made-3-ach-payments-but-the-payments/01/356175#M10889 pthrasher 2019-08-11T21:21:31Z How to give a full credit note or credit memo against invoice by selecting it? https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-give-a-full-credit-note-or-credit-memo-against-invoice-by/01/356142#M10887 <P>How to give a full credit note or credit memo against an invoice by selecting it?</P><P>&nbsp;</P><P>In our application, we have an option to give a credit note against error invoice. It is a full credit note with line items shows on it. Example: Invoice no #1 generates with the amount of $100. Then if I click the credit note the balance will go down to 0</P><P>&nbsp;</P><P>In case the payment happened for the error invoice the payment will be added as an advance.</P> Sun, 11 Aug 2019 19:20:05 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-give-a-full-credit-note-or-credit-memo-against-invoice-by/01/356142#M10887 Balaji 2019-08-11T19:20:05Z Is it possible to use Authorize.net on my website and have it connect to my quick books merchant account? https://quickbooks.intuit.com/learn-support/en-us/payments/is-it-possible-to-use-authorize-net-on-my-website-and-have-it/01/356131#M10886 Sun, 11 Aug 2019 18:36:44 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/is-it-possible-to-use-authorize-net-on-my-website-and-have-it/01/356131#M10886 support13 2019-08-11T18:36:44Z Is any one noticied that quick books online is very slow. All other sites have not been affected https://quickbooks.intuit.com/learn-support/en-us/payments/is-any-one-noticied-that-quick-books-online-is-very-slow-all/01/356018#M10882 Sun, 11 Aug 2019 12:21:23 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/is-any-one-noticied-that-quick-books-online-is-very-slow-all/01/356018#M10882 ejennings1 2019-08-11T12:21:23Z Can I add benchmarks to QB online? https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-add-benchmarks-to-qb-online/01/355928#M10877 Sat, 10 Aug 2019 23:25:50 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-add-benchmarks-to-qb-online/01/355928#M10877 a2zbookkeeping20 2019-08-10T23:25:50Z Credit Card payments https://quickbooks.intuit.com/learn-support/en-us/payments/credit-card-payments/01/355911#M10875 <P>I applied a credit card payment to the wrong customer how do I apply it to the right customer?</P> Sat, 10 Aug 2019 22:25:09 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/credit-card-payments/01/355911#M10875 Lynn10 2019-08-10T22:25:09Z Credit card is already linked https://quickbooks.intuit.com/learn-support/en-us/payments/credit-card-is-already-linked/01/355894#M10873 Sat, 10 Aug 2019 21:46:39 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/credit-card-is-already-linked/01/355894#M10873 benepebuilding 2019-08-10T21:46:39Z how to record purchase and credit https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-record-purchase-and-credit/01/355852#M10868 <P>I sell item1 to vendor = $1000, i do not pay</P><P>I buy item2 from same vendor = $3000&nbsp;</P><P>Vendor ask me to pay check $2000 because ($3000 - $1000). how do i record this transaction?</P> Sat, 10 Aug 2019 18:26:00 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-record-purchase-and-credit/01/355852#M10868 fd_com 2019-08-10T18:26:00Z Merchant deposit screen https://quickbooks.intuit.com/learn-support/en-us/payments/merchant-deposit-screen/01/355840#M10867 <P>I have a customer who payed online, when I went to post it it would/could not match up to the invoice.&nbsp; I read to post it manually, which I have done.&nbsp; However how do I make it go off of the record merchant deposit screen.</P> Sat, 10 Aug 2019 17:47:21 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/merchant-deposit-screen/01/355840#M10867 KimW4 2019-08-10T17:47:21Z Accidently entered and paid a bill to vendor that had already been entered and paid. https://quickbooks.intuit.com/learn-support/en-us/payments/accidently-entered-and-paid-a-bill-to-vendor-that-had-already/01/355828#M10866 <P>I was entering a batch of bills, I then marked these bills as "paid" then I noticed that my balance was off. I entered and "paid" a bill that had already been entered. I only paid the vendor once, so its not a double payment...it's just entered into QuickBooks twice.&nbsp; How do I undo, delete, this second entry? I've looked around online, but nothing seems to be what I'm looking for.&nbsp;</P> Sat, 10 Aug 2019 16:45:57 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/accidently-entered-and-paid-a-bill-to-vendor-that-had-already/01/355828#M10866 Hair pulling isnt working 2019-08-10T16:45:57Z I'm trying to link a Authorize.net merchant account to my existing Intuit QB merchant account. Authorize needs a VAR sheet with processor info - where can I find that? https://quickbooks.intuit.com/learn-support/en-us/payments/i-m-trying-to-link-a-authorize-net-merchant-account-to-my/01/355729#M10859 Sat, 10 Aug 2019 03:17:16 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/i-m-trying-to-link-a-authorize-net-merchant-account-to-my/01/355729#M10859 Luvsaffire55 2019-08-10T03:17:16Z Want to verify if I processed the payment correctly https://quickbooks.intuit.com/learn-support/en-us/payments/want-to-verify-if-i-processed-the-payment-correctly/01/355695#M10855 Fri, 09 Aug 2019 23:22:12 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/want-to-verify-if-i-processed-the-payment-correctly/01/355695#M10855 maria-bravo 2019-08-09T23:22:12Z Customer payments sorting https://quickbooks.intuit.com/learn-support/en-us/payments/customer-payments-sorting/01/355600#M10850 <DIV class="helpSystem-notMobile route-steps"><DIV class="flex-column helpSystem-panel"><DIV class="flex-column flex-fill helpSystem-body ng-scope"><DIV class="ng-scope"><DIV class="helpSystem-steps ng-scope helpSystem-steps--started"><DIV class="clearfix helpSystem-step done"><DIV class="helpSystem-step-body"><DIV class="query-text ng-binding">In the Customer Payments window, it is sorted by Date... This can be extremely inconvenient as my company invoices are not in numerical order for easy searching.&nbsp; How do I sort this window by Number?</DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV> Fri, 09 Aug 2019 19:45:11 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/customer-payments-sorting/01/355600#M10850 sherylc 2019-08-09T19:45:11Z Lost Accounts Payable Check https://quickbooks.intuit.com/learn-support/en-us/payments/lost-accounts-payable-check/01/355514#M10843 <P>Our vendor has not received our accounts payable check, how do I replace this?</P> Fri, 09 Aug 2019 16:57:12 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/lost-accounts-payable-check/01/355514#M10843 dp779 2019-08-09T16:57:12Z Why was I never informed that the Non-Next Day ACH Transfers would cost when I already pay enough for your service? And why does it take 7 days to process a check ? https://quickbooks.intuit.com/learn-support/en-us/payments/why-was-i-never-informed-that-the-non-next-day-ach-transfers/01/355383#M10838 Why would you call yourself Quickbooks and not be as fast in depositing money as the company is in taking it from me? Fri, 09 Aug 2019 12:38:38 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/why-was-i-never-informed-that-the-non-next-day-ach-transfers/01/355383#M10838 marloweelectric 2019-08-09T12:38:38Z Barter transaction https://quickbooks.intuit.com/learn-support/en-us/payments/barter-transaction/01/355238#M10829 How to record a barter transaction? Thu, 08 Aug 2019 22:38:48 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/barter-transaction/01/355238#M10829 acusser 2019-08-08T22:38:48Z Subcontract Agreement https://quickbooks.intuit.com/learn-support/en-us/payments/subcontract-agreement/01/355151#M10817 I am a general contractor and I would like to set up a subcontract for one of my vendors. I will be paying some of their material bills directly to the supplier and making "draw" payments to my vendor. I can't find where this is an option in Quickbooks Pro???? Can someone tell me how they get around this and are able to keep a great record of payments against a subcontract? Thu, 08 Aug 2019 19:49:45 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/subcontract-agreement/01/355151#M10817 Christy456 2019-08-08T19:49:45Z When creating an invoice from a sales order why does the number change? For instance if I have a sales order open on the screen with number 123456 and click create invoice from that screen the number changes. Why does the number change? https://quickbooks.intuit.com/learn-support/en-us/payments/when-creating-an-invoice-from-a-sales-order-why-does-the-number/01/355144#M10816 When creating an invoice from a sales order why does the number change? For instance if I have a sales order open on the screen with number 123456 and click create invoice from that screen the number changes. Why does the number change? If I'm creating an invoice from the sales order open on the screen it should keep the number. Why does it change the number? It takes an extra step of correcting the number every time we create an invoice. This is quite frustrating when our company can invoice over 20 sales orders a day. Thu, 08 Aug 2019 19:23:01 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/when-creating-an-invoice-from-a-sales-order-why-does-the-number/01/355144#M10816 Kelly Sunshine 2019-08-08T19:23:01Z Can i use quickbooks for 2 different companies? https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-use-quickbooks-for-2-different-companies/01/355118#M10813 Thu, 08 Aug 2019 18:20:30 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-use-quickbooks-for-2-different-companies/01/355118#M10813 optikai05 2019-08-08T18:20:30Z customer credit card payment https://quickbooks.intuit.com/learn-support/en-us/payments/customer-credit-card-payment/01/355117#M10812 <P>When I key in a customer credit card payment, the credit card account number is not encrypted on the customer information card in QuickBooks.&nbsp; This creates a security issue.&nbsp; Can this be fixed?</P> Thu, 08 Aug 2019 18:17:11 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/customer-credit-card-payment/01/355117#M10812 MyGrogans0410 2019-08-08T18:17:11Z Check Printing Issues https://quickbooks.intuit.com/learn-support/en-us/payments/check-printing-issues/01/355087#M10809 <P>We recently updated to 19.&nbsp; Since then, my checks will not print right.&nbsp; My normal settings are to print 3 copies of each check, voucher style, collated.&nbsp; I still have those settings selected, but it will not collate the checks.&nbsp; Why is it not holding the collate setting?</P> Thu, 08 Aug 2019 16:55:35 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/check-printing-issues/01/355087#M10809 bmehring 2019-08-08T16:55:35Z Recieve partial PO https://quickbooks.intuit.com/learn-support/en-us/payments/recieve-partial-po/01/355070#M10807 <P>I have a PO with three items on it. they ship one per month for 3 months. how can i receive one at a time and also make the PO number have an A portion, B portion, C portion. or something similar to that? i attached a picture that might help explain.</P> Thu, 08 Aug 2019 16:13:17 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/recieve-partial-po/01/355070#M10807 dlynch1 2019-08-08T16:13:17Z Recording GoPayment payments when accepting transactions in bank feed https://quickbooks.intuit.com/learn-support/en-us/payments/recording-gopayment-payments-when-accepting-transactions-in-bank/01/355028#M10804 <P><SPAN>Hi Everyone. There was a GoPayment update recently so you don't need to manually sync GoPayment payments. My client owns the account and I am listed as admin. She did the GoPayment upgrade in her account but it is not being reflected when I login as admin to her account. Do I need to be logged in w/her credentials?&nbsp;I may not be understanding the issue correctly, but when I go to accept transactions in my bank feed in QBO, the GoPayment transactions do not show up when I click "find more", so I am having to manually add them in the "resolve" section. So if two folks pay by credit card, and one was a gopayment payment, and they are "grouped" in her merchant account, this is the process I have to go through.</SPAN></P> Thu, 08 Aug 2019 15:04:39 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/recording-gopayment-payments-when-accepting-transactions-in-bank/01/355028#M10804 tmerrick 2019-08-08T15:04:39Z Feature Request - Manual marking of invoices as sent https://quickbooks.intuit.com/learn-support/en-us/payments/feature-request-manual-marking-of-invoices-as-sent/01/354859#M10796 Would like the ability to manually mark an invoice as sent. This is for the times we print an invoice and give it to a customer who doesn't have email. Thu, 08 Aug 2019 04:20:17 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/feature-request-manual-marking-of-invoices-as-sent/01/354859#M10796 HallamanHP 2019-08-08T04:20:17Z Write checks auto fill https://quickbooks.intuit.com/learn-support/en-us/payments/write-checks-auto-fill/01/354841#M10794 <P>For QB Pro 2014 Windows Desktop:&nbsp; My write check window began repeating a number I used on a previous check and this number now automatically populates the No. box every time I open the write checks window.&nbsp; I did turn off the auto fill feature in preferences, but this does nothing.&nbsp; The write check window usually opens with an empty box.&nbsp; Don't know what I might have done.&nbsp; I think this began when I was making a copy of a check to the same vendor.&nbsp; How can I change this back to an empty check no. box?</P> Thu, 08 Aug 2019 03:38:06 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/write-checks-auto-fill/01/354841#M10794 C_Geil 2019-08-08T03:38:06Z Undeposited Funds https://quickbooks.intuit.com/learn-support/en-us/payments/undeposited-funds/01/354588#M10786 I am entering daily sales as Sales Receipts. My cash and credit card deposits are not going into Undeposited Funds but are going into the cash account. I have the items for the receipts set up to go to Undeposited Funds (box is checked). I don't know what the problem is. Wed, 07 Aug 2019 16:57:40 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/undeposited-funds/01/354588#M10786 LisaB2001 2019-08-07T16:57:40Z Progress invoicing - cannot properly import billable time from Tsheets OR billable charges https://quickbooks.intuit.com/learn-support/en-us/payments/progress-invoicing-cannot-properly-import-billable-time-from/01/354501#M10782 <P>My client uses progress invoicing. I cannot figure out how to import the captured billable receipts or billable time from Tsheets and have them reduce the open balance. It appears that items on a progress invoice can be linked to either the estimate OR the captured transaction, but not both. Is there a workaround? I've attached a screen shot showing an invoice created from the estimate. If I import the time from the right, it creates a new line on the invoice that doesn't impact the open time from the estimate.</P> Wed, 07 Aug 2019 14:06:01 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/progress-invoicing-cannot-properly-import-billable-time-from/01/354501#M10782 LaBelleBooks 2019-08-07T14:06:01Z Checks not recording https://quickbooks.intuit.com/learn-support/en-us/payments/checks-not-recording/01/354491#M10781 <P>I am having issues of the checks not recording.&nbsp; I'll print out checks, then the next time I go to print them out a check or two from the previous time will print as well, doubling the print payment.&nbsp; How do we fix this?</P> Wed, 07 Aug 2019 13:35:17 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/checks-not-recording/01/354491#M10781 TFREDWING 2019-08-07T13:35:17Z Editing a sales receipt that has been paid with a credit card https://quickbooks.intuit.com/learn-support/en-us/payments/editing-a-sales-receipt-that-has-been-paid-with-a-credit-card/01/354486#M10779 <P>RE: Quickbooks Desktop Enterprise 19.0 I've noted that when a sales receipt is paid with a credit card, certain fields on that sales receipt (CUSTOMER, ITEM, QTY, RATE, AMOUNT, TAX) become grayed out and are no longer editable. If mistakes were made during the entry of the sales receipt, we'd like to be able to go back in and edit these items. We can currently do that if the customer paid with cash or a check, but not with a credit card. In the specific use case that I'm dealing with now, the wrong item was entered and needs to be corrected. If it matters, we use Intuit Merchant Services to process credit card payments. How can we edit these sales receipts? Thank you.</P> Thu, 08 Aug 2019 12:25:37 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/editing-a-sales-receipt-that-has-been-paid-with-a-credit-card/01/354486#M10779 wdi 2019-08-08T12:25:37Z Trying to make Favorite on Macbook toolbar to download QB mobile payments (GoPayments), but can't. Is it possible? https://quickbooks.intuit.com/learn-support/en-us/payments/trying-to-make-favorite-on-macbook-toolbar-to-download-qb-mobile/01/354442#M10776 <P>I'm now using GoPayments on my iPhone to process mobile credit card payments instead of my USB credit card swiper (swiping directly into a Sales Receipt in my QB for Mac) and am trying to save as many steps as possible by downloading the transactions into my QB for Mac.&nbsp; It would be VERY helpful to make a "Favorite" on my QB toolbar to download the QB mobile payments (GoPayments), but I'm not seeing how.&nbsp; Usually, to add anything to the Toolbar, I open the window I want as a Favorite, in this case Customers&gt;Credit Card Activities&gt;Downloaded Transactions, but then when I open Tool bar Customize, that window isn't a choice to drag into my toolbar.&nbsp;</P><P>&nbsp;</P><P>Am I missing anything?&nbsp; Any help would be much appreciated.</P><P>&nbsp;</P><P>Thanks!</P> Wed, 07 Aug 2019 10:56:07 GMT https://quickbooks.intuit.com/learn-support/en-us/payments/trying-to-make-favorite-on-macbook-toolbar-to-download-qb-mobile/01/354442#M10776 PelviCore1 2019-08-07T10:56:07Z
This XML file does not appear to have any style information associated with it. The document tree is shown below.
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<channel>
<title>Payments topics</title>
<link>
https://quickbooks.intuit.com/learn-support/payments/misc/02/payments
</link>
<description>Payments topics</description>
<pubDate>Fri, 23 Aug 2019 01:37:16 GMT</pubDate>
<dc:creator>payments</dc:creator>
<dc:date>2019-08-23T01:37:16Z</dc:date>
<item>
<title>Online Payments</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/online-payments/01/361877#M11165
</link>
<description>
<P>When we receive credit card payments, QB is posting them all to an account called Quickbooks Customer....why doesn't the payment go to the account on the invoice?&nbsp;</P>
</description>
<pubDate>Thu, 22 Aug 2019 20:00:07 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/online-payments/01/361877#M11165
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<dc:creator>719-661-6593</dc:creator>
<dc:date>2019-08-22T20:00:07Z</dc:date>
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<item>
<title>
QBO Paid invoice balance still showing when I send recent invoices to client.
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/qbo-paid-invoice-balance-still-showing-when-i-send-recent/01/361860#M11164
</link>
<description>
<P>- Client has 3 open invoices i.e. May, June &amp; July.<BR />- in August client pays May invoice online through ACH Intuit merchant link and requests I re-send invoices link to pay the balance due.<BR />- When I try to send the June &amp; July invoices, it shows that the May balance is still open – although the funds received by ACH Intuit are sitting in my Undeposited Funds.<BR />- I figured the issue is because the payment received is dated August and the invoices dates are prior to that. Nonetheless, that’s a HUGE problem because I can’t send the link to the client for payment since it shows an incorrect balance.<BR />- I could customize the invoice template to hide history and send the invoices separately, which will force the client to enter payments twice – one for each invoice. (wasting his time and mine).<BR />- I don’t remember having this issue in the last 2 years. I’ve been deleting those invoices and re-entering them to solve the problem. I also changed the invoices dates to after payment was received, but hell no! This is too much work.<BR />- Can someone please advise how to fix this glitch without having to re-send 200 invoices to clients?</P>
</description>
<pubDate>Thu, 22 Aug 2019 19:16:21 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/qbo-paid-invoice-balance-still-showing-when-i-send-recent/01/361860#M11164
</guid>
<dc:creator>GranadaBook</dc:creator>
<dc:date>2019-08-22T19:16:21Z</dc:date>
</item>
<item>
<title>How to report a loss</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-report-a-loss/01/361713#M11160
</link>
<description>
<P>I run a Chiropractic office and I am trying to see how to show insurance that was billed out and what was actually paid. In order to show a loss. Same as with a settlement what we billed out and what was actually paid.&nbsp;</P>
</description>
<pubDate>Thu, 22 Aug 2019 16:08:31 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-report-a-loss/01/361713#M11160
</guid>
<dc:creator>PrecisionChiro1022</dc:creator>
<dc:date>2019-08-22T16:08:31Z</dc:date>
</item>
<item>
<title>
Hello, when i connected with third party then quickbooks ask me "Set up payments" but i don't receive any payment! how can i solve this point, thanks
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/hello-when-i-connected-with-third-party-then-quickbooks-ask-me/01/361545#M11155
</link>
<description/>
<pubDate>Thu, 22 Aug 2019 06:27:27 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/hello-when-i-connected-with-third-party-then-quickbooks-ask-me/01/361545#M11155
</guid>
<dc:creator>fahadallapp</dc:creator>
<dc:date>2019-08-22T06:27:27Z</dc:date>
</item>
<item>
<title>
Is it possible to stop a credit card payment if wrong credit card was used?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/is-it-possible-to-stop-a-credit-card-payment-if-wrong-credit/01/361471#M11152
</link>
<description/>
<pubDate>Thu, 22 Aug 2019 00:11:13 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/is-it-possible-to-stop-a-credit-card-payment-if-wrong-credit/01/361471#M11152
</guid>
<dc:creator>hannah-martinez-</dc:creator>
<dc:date>2019-08-22T00:11:13Z</dc:date>
</item>
<item>
<title>
What's the taxes for business in nj ? and how to set up a PayPal account for faster payments
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/what-s-the-taxes-for-business-in-nj-and-how-to-set-up-a-paypal/01/361427#M11147
</link>
<description/>
<pubDate>Wed, 21 Aug 2019 22:28:13 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/what-s-the-taxes-for-business-in-nj-and-how-to-set-up-a-paypal/01/361427#M11147
</guid>
<dc:creator>paog1402</dc:creator>
<dc:date>2019-08-21T22:28:13Z</dc:date>
</item>
<item>
<title>
How to tie a refund check from vendor to vendor credit memo
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-tie-a-refund-check-from-vendor-to-vendor-credit-memo/01/361351#M11139
</link>
<description>
<P>I have 3 credit memos in my vendor's account, but instead of applying it to our next statement, they issued a refund check for the full amount.&nbsp; How do I tie this refund check to the credit memos to clear them out?</P><P>&nbsp;</P>
</description>
<pubDate>Wed, 21 Aug 2019 20:39:06 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-tie-a-refund-check-from-vendor-to-vendor-credit-memo/01/361351#M11139
</guid>
<dc:creator>GM68</dc:creator>
<dc:date>2019-08-21T20:39:06Z</dc:date>
</item>
<item>
<title>how to post Unearned revenue account?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-post-unearned-revenue-account/01/361334#M11138
</link>
<description>
<P>Hi, I received a lump sum payment once a month, I posted it as Debit Cash, Credit Unearned Revenue. When the actual sales turned into the invoice, I received payment for the invoice in the QB desktop " customer payment" section. I chose the payment method added "unearned Revenue". I was thinking when I clicked the invoice # with $ amount, the payment will automatic came out from the Unearned Revenue account, but it did not work. Please help.&nbsp;I am using QB enterprise.&nbsp; Thank you.</P><P>Julie K</P><P>&nbsp;</P>
</description>
<pubDate>Wed, 21 Aug 2019 20:11:31 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-post-unearned-revenue-account/01/361334#M11138
</guid>
<dc:creator>JulieK1</dc:creator>
<dc:date>2019-08-21T20:11:31Z</dc:date>
</item>
<item>
<title>
Check Register Amount vs Printed Check Amount is Different (Applied Vendor Credit)
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/check-register-amount-vs-printed-check-amount-is-different/01/361266#M11130
</link>
<description>
<P>I took 2 bills from a vendor - one for $420 and one for $690 - and paid them partially with a credit for $420 by applying the $420 credit when paying the bills.&nbsp; &nbsp;The payment check in the bank register shows amount of $690 (and when you click on it, it shows that both bills were paid by this check).&nbsp; HOWEVER, the check that printed (and cleared the bank) is for $1110.&nbsp; &nbsp;Nothing in the books that I can see, shows that the check was written for $1110 instead of the $690.&nbsp; &nbsp;So the vendor still shows this as an open credit.&nbsp; &nbsp;Anyone know what I might have done wrong?</P>
</description>
<pubDate>Wed, 21 Aug 2019 18:32:50 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/check-register-amount-vs-printed-check-amount-is-different/01/361266#M11130
</guid>
<dc:creator>MelissaTH</dc:creator>
<dc:date>2019-08-21T18:32:50Z</dc:date>
</item>
<item>
<title>Got cut off. was talking with Grace</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/got-cut-off-was-talking-with-grace/01/361235#M11127
</link>
<description/>
<pubDate>Wed, 21 Aug 2019 17:49:35 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/got-cut-off-was-talking-with-grace/01/361235#M11127
</guid>
<dc:creator>lynn15</dc:creator>
<dc:date>2019-08-21T17:49:35Z</dc:date>
</item>
<item>
<title>
What is the best practice for invoicing my own company internally?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-the-best-practice-for-invoicing-my-own-company/01/361191#M11126
</link>
<description>
<P>My company has (2) retail locations and (1) wholesale operation. All 3 share the same bank account, we use location tracking to separate data and make accurate reports.</P><P>&nbsp;</P><P>Retail locations 'purchase' product from the wholesale operation, the same way that actual wholesale customers do. An invoice is generated for the retail location, but rather than reflecting wholesale price it reflects true cost of the products (mostly so we can see how much product we're going through).</P><P>&nbsp;</P><P>These invoices are never paid - since it wouldn't make sense to pay an invoice from the same bank account it will be deposited to. So a year down the road I have a very inflated accounts receivable from the invoices. What's the proper way to 'mark as paid' without actually making any deposit or messing up the balance of my bank accounts? Or should I track these transactions outside of QBO and just delete all of these invoices?</P>
</description>
<pubDate>Wed, 21 Aug 2019 16:46:39 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-the-best-practice-for-invoicing-my-own-company/01/361191#M11126
</guid>
<dc:creator>Beanlord</dc:creator>
<dc:date>2019-08-21T16:46:39Z</dc:date>
</item>
<item>
<title>
How can Clients Pay Online When Invoices Sent from Quickbooks Desktop on Mac
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-clients-pay-online-when-invoices-sent-from-quickbooks/01/361068#M11120
</link>
<description>
<P>Hi,</P><P>&nbsp;</P><P>I can only find how to send an invoice for a customer to pay online themselves for PC. &nbsp;Could you please explain how I can send an invoice for a customer to pay online themselves in Quickbooks Desktop for Mac?</P>
</description>
<pubDate>Wed, 21 Aug 2019 12:51:28 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-clients-pay-online-when-invoices-sent-from-quickbooks/01/361068#M11120
</guid>
<dc:creator>Express192</dc:creator>
<dc:date>2019-08-21T12:51:28Z</dc:date>
</item>
<item>
<title>Direct Deposit</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/direct-deposit/01/360932#M11114
</link>
<description>
<P>I want to direct deposit a contractor so I added Enhanced Payroll to my account.&nbsp;</P><P>I setup everything but its asking me for EIN to direct deposit the contractor. Im a sole prop and use my social as EIN, which is filled in even though its asking me to fill it in. Is this a glitch or will it not work unless I have an actual EIN? That seems a bit silly...</P>
</description>
<pubDate>Wed, 21 Aug 2019 02:53:56 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/direct-deposit/01/360932#M11114
</guid>
<dc:creator>agallucci87</dc:creator>
<dc:date>2019-08-21T02:53:56Z</dc:date>
</item>
<item>
<title>
Supplier payment returned due to wrong bank account
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/supplier-payment-returned-due-to-wrong-bank-account/01/360919#M11113
</link>
<description>
<P>Hi</P><P>I have made a payment to a supplier but the payment was returned due to wrong bank account. Payment was part of a batch payment. Can anyone please tell me how to account for this returned payment in QBO?</P><P>&nbsp;</P><P>Thanks</P>
</description>
<pubDate>Wed, 21 Aug 2019 02:26:25 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/supplier-payment-returned-due-to-wrong-bank-account/01/360919#M11113
</guid>
<dc:creator>Arvind</dc:creator>
<dc:date>2019-08-21T02:26:25Z</dc:date>
</item>
<item>
<title>
reimbursable expense - switch from "As Expense" to "As Revenue"
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/reimbursable-expense-switch-from-as-expense-to-as-revenue/01/360820#M11108
</link>
<description>
<UL><LI>I accounted for reimbursable expenses "As Expense". In other words, when I incurred an expense I debited an expense account named “Reimbursable Expenses”, and when that expense was reimbursed, I credited the “Reimbursable Expenses” account.</LI><LI>My accountant said that given my circumstances, I should account for reimbursable expenses "As Revenue" (show on the P&amp;L both the reimbursed amount (as revenue), and the expense.)</LI></UL><P>&nbsp;</P><P>In order to switch from "As Expense" to "As Revenue" I did the following:</P><UL><LI>Turned on "Track reimbursed expense as income"</LI><LI>Set up the relevant income accounts (e.g. "Reimbursed Expense, Airfare", "Reimbursed Expense, Lodging", etc.)</LI><LI>In the chart of accounts, I selected the income account to use for each reimbursed expense account</LI><LI>I was able to edit the expenses debits from the old “Reimbursable Expenses” account into the new expense accounts.</LI><LI>The problem is how to move the reimbursement credit from the expense account into the revenue account (currently the P&amp;L shows negative expense, and no reimbursed revenue. The P&amp;L should show reimbursed revenue and no negative expenses).</LI><LI>I think that the problem happens because these amounts were already invoiced and paid.</LI><LI>Background: when that invoice was paid, QB applied a Debit to cash and a Credit to the old “Reimbursable Expenses” account. I’d like to edit the Credit from the expense account into a revenue account. The problem is that I don’t see where I can edit the account to which the Credit is applied. All I see is the “Create Invoice screen” with “Reimb Group” entry which includes the expense amounts. There are no accounts to edit.</LI></UL><P>&nbsp;</P><P>Thank you</P><P>&nbsp;</P><P>&nbsp;</P>
</description>
<pubDate>Tue, 20 Aug 2019 22:17:06 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/reimbursable-expense-switch-from-as-expense-to-as-revenue/01/360820#M11108
</guid>
<dc:creator>Ron12</dc:creator>
<dc:date>2019-08-20T22:17:06Z</dc:date>
</item>
<item>
<title>Cancellation of QB Payroll Annual Enhanced</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/cancellation-of-qb-payroll-annual-enhanced/01/360732#M11105
</link>
<description>
<P>I cancelled this subscription (see attached).&nbsp; Why was I sent the email pasted below charging me for the subscription that I cancelled?&nbsp; Please reimburse my credit card if I was charged for this subscription today!!</P> <P>Thanks, Charlotte Morgan</P> <P>Owner/Member</P> <P>[REMOVED]</P> <TABLE> <TBODY> <TR> <TD>&nbsp;</TD> </TR> </TBODY> </TABLE> <P>[REMOVED]</P>
</description>
<pubDate>Tue, 20 Aug 2019 20:57:38 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/cancellation-of-qb-payroll-annual-enhanced/01/360732#M11105
</guid>
<dc:creator>Charlotte7777</dc:creator>
<dc:date>2019-08-20T20:57:38Z</dc:date>
</item>
<item>
<title>Online banking matches are creating fake payments</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/online-banking-matches-are-creating-fake-payments/01/360712#M11103
</link>
<description>
<P>Hello,</P><P>&nbsp;</P><P>I have been dealing with this problem for quite some time. Our accountant will go through bank transactions and Quickbooks will guess which invoice they belong to. Quickbooks is usually wrong. When the transaction is matched to an invoice a 'fake' payment will be created under the account and the account will show no outstanding balance. This creates a lot of problems for us. Is there any setting or options in Quickbooks to stop it from creating these payments?</P>
</description>
<pubDate>Tue, 20 Aug 2019 19:27:07 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/online-banking-matches-are-creating-fake-payments/01/360712#M11103
</guid>
<dc:creator>sfcdenver</dc:creator>
<dc:date>2019-08-20T19:27:07Z</dc:date>
</item>
<item>
<title>Sending invoices through email</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/sending-invoices-through-email/01/360650#M11098
</link>
<description>
<P>All of my contacts have email addresses in the email field, however, when I go to send an invoice the email address field is empty.&nbsp; Do I have to add the email addresses again each time I want to email an invoice?&nbsp; If so, what is the point of having an email address field in the contact?</P><P>&nbsp;</P><P>Thanks,</P><P>Alyssa</P>
</description>
<pubDate>Tue, 20 Aug 2019 17:46:36 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/sending-invoices-through-email/01/360650#M11098
</guid>
<dc:creator>agutierrez</dc:creator>
<dc:date>2019-08-20T17:46:36Z</dc:date>
</item>
<item>
<title>Recurring payables with variable amounts</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/recurring-payables-with-variable-amounts/01/360634#M11095
</link>
<description>
<P>I am entering recurring bills in QBO so that they will show on the accounts payable reports. Most of these recurring invoices are being auto-debited to a bank account or credit card. When the amounts are downloaded from the bank or credit card, I match them to the bill. However, sometimes the amounts are not the same every month and I have an amount left over in the outstanding bills. How can I get rid of this amount in AP after I have matched the bill to the payment? Thank you for your assistance.</P>
</description>
<pubDate>Tue, 20 Aug 2019 17:15:07 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/recurring-payables-with-variable-amounts/01/360634#M11095
</guid>
<dc:creator>kpm2c3</dc:creator>
<dc:date>2019-08-20T17:15:07Z</dc:date>
</item>
<item>
<title>
Is there a way to switch a payment in QB from one customer to another after the Bank Rec has been completed and closed for the month without messing and being forced to redo the bank rec?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/is-there-a-way-to-switch-a-payment-in-qb-from-one-customer-to/01/360601#M11093
</link>
<description/>
<pubDate>Tue, 20 Aug 2019 16:25:30 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/is-there-a-way-to-switch-a-payment-in-qb-from-one-customer-to/01/360601#M11093
</guid>
<dc:creator>jay In</dc:creator>
<dc:date>2019-08-20T16:25:30Z</dc:date>
</item>
<item>
<title>customer overpayment</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/customer-overpayment/01/360512#M11087
</link>
<description>
<P>Received payment from customer.&nbsp; &nbsp;Several of the invoices listed on the payment advice had incorrect amounts, resulting in an over payment.&nbsp; The over payment was left as un applied amount when the payment was completed.&nbsp; If you view Received Payments in customer information, the un applied amount is listed.</P><P>How do I convert this un applied amount to a credit memo that can be provided to the customer?</P>
</description>
<pubDate>Tue, 20 Aug 2019 13:37:50 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/customer-overpayment/01/360512#M11087
</guid>
<dc:creator>jflyntarrcollcom</dc:creator>
<dc:date>2019-08-20T13:37:50Z</dc:date>
</item>
<item>
<title>Vendor Refund</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/vendor-refund/01/360500#M11086
</link>
<description>
<P>I entered Vendor Credit to the credit the account the original was posted to. Then I did bank deposit to AP account for the amount of the refund. How do I link the vendor credit in quickbooks online that I entered and Bank Deposit for the amount was refunded. If I look at Vendor is shows total of -2000.00 instead of zero. Up in the Vendor balance on top left side it shows zero so I am confused why 2 different balances and why I can not link CM? please help</P><P>SF22</P>
</description>
<pubDate>Tue, 20 Aug 2019 13:19:57 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/vendor-refund/01/360500#M11086
</guid>
<dc:creator>SF2244</dc:creator>
<dc:date>2019-08-20T13:19:57Z</dc:date>
</item>
<item>
<title>
Can I use the Chip and Magstripe Card Reader with Quickbooks online?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-use-the-chip-and-magstripe-card-reader-with-quickbooks/01/360249#M11082
</link>
<description>
<P>Can I use the Chip and Magstripe card reader with Quickbooks online? On <A href="https://quickbooks.intuit.com/payments/mobile/#readers" target="_self">This page</A>, it says that it is "Compatible with QuickBooks Desktop 2018 and future versions via USB cable."</P><P>I purchased this and am unable to get it to work with my qb online account.</P><P>&nbsp;</P><P>&nbsp;</P>
</description>
<pubDate>Mon, 19 Aug 2019 21:07:49 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-use-the-chip-and-magstripe-card-reader-with-quickbooks/01/360249#M11082
</guid>
<dc:creator>Podiatrist21</dc:creator>
<dc:date>2019-08-19T21:07:49Z</dc:date>
</item>
<item>
<title>
we issued a cashier's check as a deposit for lawsuit. How do I record?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/we-issued-a-cashier-s-check-as-a-deposit-for-lawsuit-how-do-i/01/360189#M11079
</link>
<description>
<P>We had our bank issue a cashier's check deposited with the government against a lawsuit.&nbsp; I want to know how to record that so that when the bank reconciliation is done, that transaction is there.</P>
</description>
<pubDate>Mon, 19 Aug 2019 19:46:27 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/we-issued-a-cashier-s-check-as-a-deposit-for-lawsuit-how-do-i/01/360189#M11079
</guid>
<dc:creator>jramirez</dc:creator>
<dc:date>2019-08-19T19:46:27Z</dc:date>
</item>
<item>
<title>Using a custom statement descriptor on ACH charge</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/using-a-custom-statement-descriptor-on-ach-charge/01/360174#M11077
</link>
<description>
<P>Is it possible to customize the statement text shown on the customer bank statement, when making an ACH charge through QuickBooks Payments?</P><P>&nbsp;</P><P>E.g. by default, statement reads "COMPANY NAME SALE". I am interested in customizing this on a per-charge basis. E.g. "COMPANY NAME Plumbing work".</P><P>&nbsp;</P><P>In Stripe for example, you can configure the statement description for credit-card charges:&nbsp;<A href="https://stripe.com/docs/charges#dynamic-statement-descriptor" target="_blank" rel="noopener">https://stripe.com/docs/charges#dynamic-statement-descriptor</A></P>
</description>
<pubDate>Mon, 19 Aug 2019 19:13:34 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/using-a-custom-statement-descriptor-on-ach-charge/01/360174#M11077
</guid>
<dc:creator>stri8ed</dc:creator>
<dc:date>2019-08-19T19:13:34Z</dc:date>
</item>
<item>
<title>
My go payment device was not working. I entered a customers credit card manually. I have an approval status, auth code and transaction ID.
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/my-go-payment-device-was-not-working-i-entered-a-customers/01/360141#M11074
</link>
<description/>
<pubDate>Mon, 19 Aug 2019 18:30:59 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/my-go-payment-device-was-not-working-i-entered-a-customers/01/360141#M11074
</guid>
<dc:creator>ssgreasepit</dc:creator>
<dc:date>2019-08-19T18:30:59Z</dc:date>
</item>
<item>
<title>Bill Tracker</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/bill-tracker/01/360110#M11073
</link>
<description>
<P>How can I enter a bill on bill tracker that is going to be paid by a debit card?&nbsp; I've noticed that when the bill comes due it defaults to "print" the check, but there are some payments I have that are paid by debit card. Any suggestions?</P><P>&nbsp;</P>
</description>
<pubDate>Mon, 19 Aug 2019 17:57:09 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/bill-tracker/01/360110#M11073
</guid>
<dc:creator>FBLG05012011</dc:creator>
<dc:date>2019-08-19T17:57:09Z</dc:date>
</item>
<item>
<title>Next day ACH payments</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/next-day-ach-payments/01/360061#M11071
</link>
<description>
<P>My trial subscription is about to end and I have been having issues with receiving guidance on next day ACH payments. The reason I signed up for QB is because the website indicated any new merchant accounts created after May would be automatically eligible for next day ACH and we wanted to test functionality before we committed. Now when I call support, they state that I have to wait until I receive an email and it could be all the way up to November. Sales indicated that they could set me up a new merchant account but the first payment would take forever to receive and also there is no guarantee that I won't run into the same issue. Not sure why there is false info out there but super disappointed.</P><P>&nbsp;</P><P><STRONG>How can I get next-day deposits?</STRONG></P><P class="sh-ext-lemon--p-UK6ra"><STRONG>If you signed up for QuickBooks Payments after 5/21/2019, you can get next-day deposits with ACH and credit card payments.</STRONG></P><P class="sh-ext-lemon--p-UK6ra"><STRONG>When you&nbsp;<A href="https://quickbooks.intuit.com/learn-support/en-us/accounts-receivable/quickbooks-payments-deposits-faq/00/185764" target="_blank" rel="noopener">set up QuickBooks Payments</A>, you should automatically get credit card payments deposited the next day.</STRONG></P><P class="sh-ext-lemon--p-UK6ra"><STRONG>If you signed up for QuickBooks Payments before 5/21/2019, you still get next-day deposits. Your credit card payments are next-day, but you need to upgrade to get your ACH deposits to next-day.&nbsp;</STRONG></P>
</description>
<pubDate>Mon, 19 Aug 2019 16:45:56 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/next-day-ach-payments/01/360061#M11071
</guid>
<dc:creator>TBowens</dc:creator>
<dc:date>2019-08-19T16:45:56Z</dc:date>
</item>
<item>
<title>Renaming vendors in bulk</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/renaming-vendors-in-bulk/01/360041#M11069
</link>
<description>
<P>Over time a number of our expenses have been assigned the vendor "Credit Card Misc". Does anyone know an easy way to separate these out in bulk so that I can group some of these by vendor? For example I'd like to change the vendor for all of our LinkedIN advertising expenses to "LinkedIn Corporation" or our GitHub repo costs to "GitHub Inc."</P><P>&nbsp;</P><P>The only soution I can come up with is do an Advanced search for the description field and open each expense one at a time.</P><P>&nbsp;</P><P>Thanks!</P><P>&nbsp;</P><P>tags: vendors, expenses, bulk changes</P>
</description>
<pubDate>Mon, 19 Aug 2019 16:17:44 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/renaming-vendors-in-bulk/01/360041#M11069
</guid>
<dc:creator>bmweis</dc:creator>
<dc:date>2019-08-19T16:17:44Z</dc:date>
</item>
<item>
<title>cannot find open invoices to apply an overpayment</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/cannot-find-open-invoices-to-apply-an-overpayment/01/359984#M11066
</link>
<description>
<P>there is an overpayment that shows up in the accounting tools&nbsp; where I use fix unapplied payment and customer credits to clear accounts. however i have a customer where no open invoices show up even though there are a dozen that should show up. Any idea how to find them or what to do?</P>
</description>
<pubDate>Mon, 19 Aug 2019 14:51:38 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/cannot-find-open-invoices-to-apply-an-overpayment/01/359984#M11066
</guid>
<dc:creator>emk</dc:creator>
<dc:date>2019-08-19T14:51:38Z</dc:date>
</item>
<item>
<title>new to quickbook</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/new-to-quickbook/01/359963#M11065
</link>
<description>
<P>At my job they had two programs a 2016 and 2019 version, &nbsp;and I put all the billing statements for last month in 2016 not knowing that I had to use the 2019 version. Is there a way that I can transfer everything to the 2019 version with out messing anything up?</P>
</description>
<pubDate>Mon, 19 Aug 2019 14:21:26 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/new-to-quickbook/01/359963#M11065
</guid>
<dc:creator>Marlee s</dc:creator>
<dc:date>2019-08-19T14:21:26Z</dc:date>
</item>
<item>
<title>Deposit and Invoices</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/deposit-and-invoices/01/359922#M11063
</link>
<description>
<P>Hello,&nbsp;</P><P>I need some help with my invoices and the deposit payments screen. The payments have already been made but I recorded them wrong. I need some help fixing them without changing the amount of money in the account.&nbsp;</P>
</description>
<pubDate>Mon, 19 Aug 2019 12:23:18 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/deposit-and-invoices/01/359922#M11063
</guid>
<dc:creator>Greenscapes</dc:creator>
<dc:date>2019-08-19T12:23:18Z</dc:date>
</item>
<item>
<title>ATM won't accept change. Need to use Petty Cash.</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/atm-won-t-accept-change-need-to-use-petty-cash/01/359775#M11061
</link>
<description>
<P>My deposits need to be in whole dollars.&nbsp; So when I receive cash payments, I clear A/R with the correct credit but need to Make Deposits with the "Cash goes back to" Petty Cash.&nbsp; How can I round up a deposit by adding change from Petty Cash?&nbsp; I want to reconcile the bank statement with deposits which are greater than the "Make Payment" amount.</P>
</description>
<pubDate>Sun, 18 Aug 2019 23:33:12 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/atm-won-t-accept-change-need-to-use-petty-cash/01/359775#M11061
</guid>
<dc:creator>freeindeed</dc:creator>
<dc:date>2019-08-18T23:33:12Z</dc:date>
</item>
<item>
<title>
Paypal bank not updating after using app "connect with paypal" All transactions are up to about 14 days ago and it won't update. Thanks for any help-
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/paypal-bank-not-updating-after-using-app-connect-with-paypal-all/01/359728#M11059
</link>
<description/>
<pubDate>Sun, 18 Aug 2019 21:27:33 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/paypal-bank-not-updating-after-using-app-connect-with-paypal-all/01/359728#M11059
</guid>
<dc:creator>draganid1</dc:creator>
<dc:date>2019-08-18T21:27:33Z</dc:date>
</item>
<item>
<title>Removing the "Enclosed" Column on Invoice</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/removing-the-enclosed-column-on-invoice/01/359501#M11052
</link>
<description>
<P>There is a previous discussion about this topic, but it seems to be out of date.&nbsp; I just started on QB Online.&nbsp; I went to set up the invoices and there is an "Estimated" column on the invoice.&nbsp; I don't even know what this is.&nbsp; I went back to previous invoices entered with QB Desktop, and it has added this column.&nbsp; I've gone through all of the videos and discussion threads about customizing invoices (and other forms) and there is nothing about the "Estimated" column.&nbsp; Also, I removed another column, but it leaves it there, with a blank header.&nbsp; In addition to that, I'd like to add a customer field, "Event Date" (we have a catering business) but this shows up below the main header columns and looks completely of place, especially with the "Enclosed" and blank columns above it.&nbsp; I'd like the "event date" field up there.&nbsp; Any one have any ideas?</P>
</description>
<pubDate>Sun, 18 Aug 2019 02:25:29 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/removing-the-enclosed-column-on-invoice/01/359501#M11052
</guid>
<dc:creator>TasteOfGraze</dc:creator>
<dc:date>2019-08-18T02:25:29Z</dc:date>
</item>
<item>
<title>
What is easiest way to issue a credit from over payment reflected on a sales receipt
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-easiest-way-to-issue-a-credit-from-over-payment/01/359368#M11044
</link>
<description/>
<pubDate>Sat, 17 Aug 2019 17:01:10 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-easiest-way-to-issue-a-credit-from-over-payment/01/359368#M11044
</guid>
<dc:creator>JGB2019</dc:creator>
<dc:date>2019-08-17T17:01:10Z</dc:date>
</item>
<item>
<title>
What is easiest way to create a credit after a sales receipt has been issued?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-easiest-way-to-create-a-credit-after-a-sales-receipt-has/01/359366#M11043
</link>
<description/>
<pubDate>Sat, 17 Aug 2019 16:56:03 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/what-is-easiest-way-to-create-a-credit-after-a-sales-receipt-has/01/359366#M11043
</guid>
<dc:creator>JGB2019</dc:creator>
<dc:date>2019-08-17T16:56:03Z</dc:date>
</item>
<item>
<title>
Payment batch split into multiple deposits in Merchant Services window
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/payment-batch-split-into-multiple-deposits-in-merchant-services/01/359363#M11042
</link>
<description>
<P>We accept e-checks and credit cards as payments for online invoices.&nbsp; On the QB Payments side, these are included in a single daily batch deposited to our checking account.&nbsp; On the QB Desktop side (in the Record Merchant Service Deposits window), a separate deposit is created for credit cards and for e-checks (i.e. two deposits recorded in our checking account register).</P><P>&nbsp;</P><P>When I go to download and match transactions for my checking account, this results in line items that are not able to match - you can't match two register entries (the two deposits created by Record Merchant Service Deposits) to one downloaded transaction (the single batch deposit by Payments to my checking account.&nbsp; I have the option to ignore the downloaded transaction, but this is not ideal and with many payments could lead to difficult reconciliations.&nbsp;&nbsp;</P><P>&nbsp;</P><P>My current solution is to manually delete the separate deposits and create a new one containing all of the payments included in the Payments batch.&nbsp; This does work, but could be error-prone with many payments and defeats the purpose of the Record Merchant Service Deposits workflow.</P><P>&nbsp;</P><P>I contacted support and they were not able to help.&nbsp; I was told by Payments that this is a Desktop problem and I was told by Desktop that this is a payments problem.&nbsp; I am posting here so that I can include pictures that clearly show the issue, as I had a hard time explaining it over the phone.&nbsp; If any other users are affected by this, please chime in and maybe Intuit will fix it?&nbsp; Or if this issue is the result of some error on my end, I'd be glad to hear about it.</P><P>&nbsp;</P><P>Thanks!</P><P>&nbsp;</P><P>&nbsp;</P>
</description>
<pubDate>Sat, 17 Aug 2019 16:50:44 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/payment-batch-split-into-multiple-deposits-in-merchant-services/01/359363#M11042
</guid>
<dc:creator>pigfrmr</dc:creator>
<dc:date>2019-08-17T16:50:44Z</dc:date>
</item>
<item>
<title>
Invoice status may be out of date. Check again later.
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/invoice-status-may-be-out-of-date-check-again-later/01/359323#M11038
</link>
<description>
<P>Invoice status may be out of date. Check again later.</P><P>I can't delete these items and they are not valid. It is showing that things are late when these are not valid.</P><P>How can I remove them?</P>
</description>
<pubDate>Sat, 17 Aug 2019 14:01:06 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/invoice-status-may-be-out-of-date-check-again-later/01/359323#M11038
</guid>
<dc:creator>LD Plumbing</dc:creator>
<dc:date>2019-08-17T14:01:06Z</dc:date>
</item>
<item>
<title>Crashes</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/crashes/01/359317#M11037
</link>
<description>
<P>Can anyone tell me why QB 18 keeps crashing when applying credits to customers.</P>
</description>
<pubDate>Sat, 17 Aug 2019 13:26:19 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/crashes/01/359317#M11037
</guid>
<dc:creator>jethompson</dc:creator>
<dc:date>2019-08-17T13:26:19Z</dc:date>
</item>
<item>
<title>Purchase order is displaying Product Category</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/purchase-order-is-displaying-product-category/01/359155#M11033
</link>
<description>
<P>I have categories set up in my Products to help sort by stage of inventory. &nbsp;When I create a Purchase Order, the categories show up in my "Activity" description. &nbsp;How can my Purchase Order just display the product I want to order from my vendor?</P><P>&nbsp;</P><P>Thanks for your help</P>
</description>
<pubDate>Fri, 16 Aug 2019 22:16:19 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/purchase-order-is-displaying-product-category/01/359155#M11033
</guid>
<dc:creator>wtblack</dc:creator>
<dc:date>2019-08-16T22:16:19Z</dc:date>
</item>
<item>
<title>
How do I create an estimate and a progress invoice that uses billable time to update the progress?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-create-an-estimate-and-a-progress-invoice-that-uses/01/358899#M11027
</link>
<description>
<P>I am having trouble creating an invoice that updates an estimate using billable time entered in a timesheet. &nbsp;I'm using Quickbooks Desktop Pro 2019 (Professional Services edition)</P><P>&nbsp;</P><P>We are a consulting firm. &nbsp;I create a proposal for the overall project using the appropriate service items, but then need to invoice for specific billable time performed by my people. &nbsp;When I create an invoice for the estimate, I can either enter progress against each line item from the estimate and/or I can also add unbilled time to the invoice. However, what I can't do is create an invoice that updates the progress based on the billed time. &nbsp;&nbsp;</P><P>&nbsp;</P><P>My invoices need to include the date, work performed (Item), hours, rate and subtotal and total. &nbsp;I also need to show progress against the estimate.</P>
</description>
<pubDate>Fri, 16 Aug 2019 15:44:16 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-do-i-create-an-estimate-and-a-progress-invoice-that-uses/01/358899#M11027
</guid>
<dc:creator>stulk</dc:creator>
<dc:date>2019-08-16T15:44:16Z</dc:date>
</item>
<item>
<title>
What are my merchant account fee for AMex? I'm accepting a payment for $110,000 and want to know what that will cost me in fees.
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/what-are-my-merchant-account-fee-for-amex-i-m-accepting-a/01/358859#M11025
</link>
<description/>
<pubDate>Fri, 16 Aug 2019 14:37:05 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/what-are-my-merchant-account-fee-for-amex-i-m-accepting-a/01/358859#M11025
</guid>
<dc:creator>marianne2</dc:creator>
<dc:date>2019-08-16T14:37:05Z</dc:date>
</item>
<item>
<title>Receiving paymenta via PayPal</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/receiving-paymenta-via-paypal/01/358659#M11019
</link>
<description>
<P>Is there a way to receive payments for invoices via PayPal in my QBO account?</P>
</description>
<pubDate>Thu, 15 Aug 2019 23:17:26 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/receiving-paymenta-via-paypal/01/358659#M11019
</guid>
<dc:creator>regina-walter-si</dc:creator>
<dc:date>2019-08-15T23:17:26Z</dc:date>
</item>
<item>
<title>
Customer payment which includes a payment to our vendor
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/customer-payment-which-includes-a-payment-to-our-vendor/01/358654#M11018
</link>
<description>
<P>I received payment from a Customer who included a payment to a different vendor. When I apply the money to the outstanding invoices I'm left with an overypayment which is actually for our vendor.&nbsp; My question is: How do I receive in the check amount including the money to our vendor correctly?&nbsp;</P>
</description>
<pubDate>Thu, 15 Aug 2019 22:59:23 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/customer-payment-which-includes-a-payment-to-our-vendor/01/358654#M11018
</guid>
<dc:creator>marykcali</dc:creator>
<dc:date>2019-08-15T22:59:23Z</dc:date>
</item>
<item>
<title>Vendor payment checkstubs with year to date totals</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/vendor-payment-checkstubs-with-year-to-date-totals/01/358546#M11015
</link>
<description>
<P>I am trying to create a pay stub in QuickBooks Desktop that will show the year to date payments for that particular vendor on their check stubs.&nbsp; Anyone know how to do that?&nbsp; Please advise.</P>
</description>
<pubDate>Thu, 15 Aug 2019 19:57:13 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/vendor-payment-checkstubs-with-year-to-date-totals/01/358546#M11015
</guid>
<dc:creator>JiNiN-Co</dc:creator>
<dc:date>2019-08-15T19:57:13Z</dc:date>
</item>
<item>
<title>Connecting an invoice to a receipt</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/connecting-an-invoice-to-a-receipt/01/358478#M11012
</link>
<description>
<P>I have an invoice for a customer.&nbsp; I received a payment, but instead of applying it to the invoice, I erroneously entered it as a receipt.&nbsp; Is it possible to apply the receipt to the invoice?&nbsp; Thank you.</P>
</description>
<pubDate>Thu, 15 Aug 2019 18:34:07 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/connecting-an-invoice-to-a-receipt/01/358478#M11012
</guid>
<dc:creator>FHP1969</dc:creator>
<dc:date>2019-08-15T18:34:07Z</dc:date>
</item>
<item>
<title>getting payments declined</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/getting-payments-declined/01/358304#M11006
</link>
<description/>
<pubDate>Thu, 15 Aug 2019 14:15:32 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/getting-payments-declined/01/358304#M11006
</guid>
<dc:creator>3133772324</dc:creator>
<dc:date>2019-08-15T14:15:32Z</dc:date>
</item>
<item>
<title>receive a payment</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/receive-a-payment/01/358280#M11003
</link>
<description>
<P>i had a customer pay an invoice through a quickbooks online. how do i get the funds into my checking account? i am pretty sure my checking account is already connected</P>
</description>
<pubDate>Thu, 15 Aug 2019 13:42:41 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/receive-a-payment/01/358280#M11003
</guid>
<dc:creator>vistafront</dc:creator>
<dc:date>2019-08-15T13:42:41Z</dc:date>
</item>
<item>
<title>Customizing invoices</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/customizing-invoices/01/358277#M11002
</link>
<description>
<P>Is there a way to set up an invoice so that only one portion has a discount applied to it?</P><P>For example the client sells lumber, they have it dried and deliver it. They only want the 1% discount applied to the lumber portion of the invoice not the drying or deliver. Is there a way to set this up on the invoice so that it is properly calculated? No help from QBO support after an hour on the phone or trying to research and figure it out on my own.</P>
</description>
<pubDate>Thu, 15 Aug 2019 13:36:58 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/customizing-invoices/01/358277#M11002
</guid>
<dc:creator>rjones061112</dc:creator>
<dc:date>2019-08-15T13:36:58Z</dc:date>
</item>
<item>
<title>
Are debit card payments subjected to the processing fee?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/are-debit-card-payments-subjected-to-the-processing-fee/01/358268#M11000
</link>
<description/>
<pubDate>Thu, 15 Aug 2019 12:59:51 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/are-debit-card-payments-subjected-to-the-processing-fee/01/358268#M11000
</guid>
<dc:creator>lindsay12</dc:creator>
<dc:date>2019-08-15T12:59:51Z</dc:date>
</item>
<item>
<title>Accounts Payable correction</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/accounts-payable-correction/01/358081#M10995
</link>
<description>
<P>&nbsp; &nbsp; Last fiscal year we had a problem with a vendor who did not bill us for services for almost 6 months despite many requests to be invoiced.&nbsp; At year end, we still had not been invoiced. We knew we would owe this vendor something but, because there had been so many problems with the jobs, we had been promised that we would not be billed for everything so we didn't know what the final amount would be.&nbsp; We took a stab at estimating how much we would owe the vendor and created an Accounts Payable entry for that amount.&nbsp; The books were closed.</P><P>&nbsp; &nbsp; &nbsp;We were finally billed this year!&nbsp; It turned out that our estimate was too high so now, after paying the final invoice, we still show an Accounts Payable balance for that vendor.&nbsp; How do we fix this.</P><P>Thanks so much for any advice.</P>
</description>
<pubDate>Wed, 14 Aug 2019 23:02:29 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/accounts-payable-correction/01/358081#M10995
</guid>
<dc:creator>Les2</dc:creator>
<dc:date>2019-08-14T23:02:29Z</dc:date>
</item>
<item>
<title>Discounts on Payments received</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/discounts-on-payments-received/01/357958#M10988
</link>
<description>
<P>Our customer set up a 3rd party payment method where we take a discount so we can receive our payments for jobs complete in 48 hours instead of 60 days. Where should I set up the discount account in the chart of accounts?</P>
</description>
<pubDate>Wed, 14 Aug 2019 20:45:20 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/discounts-on-payments-received/01/357958#M10988
</guid>
<dc:creator>jrockin2015</dc:creator>
<dc:date>2019-08-14T20:45:20Z</dc:date>
</item>
<item>
<title>
How to post Cash borrowed or Accounts Receivables owed from Owner's Notes Payable through Accounts Payable?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-post-cash-borrowed-or-accounts-receivables-owed-from/01/357939#M10987
</link>
<description>
<P>Owner has a Notes Payable account with a balance. He is paid a certain amount monthly.&nbsp; This payment reduces his N/P balance and my bank account balance. Sometimes he wants cash from "petty cash" to have on hand, so I have to deduct it from his N/P check because he now owes the company back that amount.&nbsp; His N/P gets entered as a bill for the month so I can cut him a check. This reduces N/P , A/P and bank account balances. The cash I give him gets posted as a credit in A/P to reduce his check amount. What accounts should I be posting the cash he received to in order for it all to wash out correctly when I make the payment? His N/P only needs to be reduced by the normal full amount, the cash given him would come out of petty cash account and his actual check is for the original amount less the cash he was given.&nbsp; Sound right?</P><P>&nbsp;</P><P>Now, what about when he owes an A/R balance and I have to deduct this amount from his N/P check in A/P? I have to remove it from his balance in A/R but if I post it in A/P, it does not need to hit A/R account again. I've been using the bank account so it will wash.&nbsp; The deduction to his check gets posted to bank account so that when I pay it out, it reverses the posting but his check gets reduced by the A/R he owed. How do you handle this?&nbsp;</P><P>&nbsp;</P><P>Thanks.</P>
</description>
<pubDate>Wed, 14 Aug 2019 19:59:19 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-post-cash-borrowed-or-accounts-receivables-owed-from/01/357939#M10987
</guid>
<dc:creator>toma98</dc:creator>
<dc:date>2019-08-14T19:59:19Z</dc:date>
</item>
<item>
<title>Implementing "pay when paid" in QBO</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/implementing-pay-when-paid-in-qbo/01/357807#M10978
</link>
<description>
<P>I am trying to implement a "pay when paid" system for my client. For those unfamiliar, that is an arrangement where my client does not have to pay a vendor's bill until my client's customer pays their invoice. So if my client hires a sub-contractor to work on project "X" for a customer, my client doesn't have to pay that sub for project "X" until the customer pays my client for that specific project. Normally you would just use terms to determine when to pay a bill, but in this case I need to wait until payment for a specific invoice comes in. My client has enough vendors &amp; customers, that it is not possible to do this with a simple spreadsheet.</P><P>&nbsp;</P><P>I'm trying to figure out the quickest\easiest way each week to determine which customer invoices have been paid so that I know which vendor bills to pay. Thoughts?</P>
</description>
<pubDate>Wed, 14 Aug 2019 16:48:30 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/implementing-pay-when-paid-in-qbo/01/357807#M10978
</guid>
<dc:creator>Kyle_KauffmanCPA</dc:creator>
<dc:date>2019-08-14T16:48:30Z</dc:date>
</item>
<item>
<title>Line item with fluctuating variable?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/line-item-with-fluctuating-variable/01/357787#M10975
</link>
<description>
<P>Hello,</P><P>&nbsp;</P><P>We currently charge a Fuel Surcharge on some of our moves. This value is dictated by a global registry that is based on the National fuel index. We are able to assign this line item to a move, but have to adjust the % when it changes. I'm wondering if there is a smarter way to change this global line up and have it reflect on all future invoices, but stay static on previous ones.&nbsp;</P>
</description>
<pubDate>Wed, 14 Aug 2019 16:19:22 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/line-item-with-fluctuating-variable/01/357787#M10975
</guid>
<dc:creator>Ckes00521</dc:creator>
<dc:date>2019-08-14T16:19:22Z</dc:date>
</item>
<item>
<title>Stopping an E-Check Payment</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/stopping-an-e-check-payment/01/357712#M10970
</link>
<description>
<P>Customer submitted an e-check payment for the wrong amount. Called me to let me know. If I void the e-check -- does this stop the processing of the payment? AKA -- will it stop the amount from being processed out of the customers' bank account?</P><P><BR />He made the payment at 7:05am -- I voided the pending e-check at 9:30am</P>
</description>
<pubDate>Wed, 14 Aug 2019 14:52:57 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/stopping-an-e-check-payment/01/357712#M10970
</guid>
<dc:creator>genesis4401</dc:creator>
<dc:date>2019-08-14T14:52:57Z</dc:date>
</item>
<item>
<title>Recive Payments does not show some checks</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/recive-payments-does-not-show-some-checks/01/357676#M10967
</link>
<description>
<P>In QB Pro Plus I have checks paid on behalf of customers and show in A/R and cleared in Bank Recon but do not show up in list when trying to Receive Payment in order to deposit from Undeposited Funds. How do I get these checks to show up in drop down? I've checked how they were entered and they are the same as others that do show up and if i try to delete and reenter them it will mess up the Recon.</P>
</description>
<pubDate>Wed, 14 Aug 2019 14:09:32 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/recive-payments-does-not-show-some-checks/01/357676#M10967
</guid>
<dc:creator>REOVA</dc:creator>
<dc:date>2019-08-14T14:09:32Z</dc:date>
</item>
<item>
<title>
Need to reverse a Credit applied to a Vendor Invoice
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/need-to-reverse-a-credit-applied-to-a-vendor-invoice/01/357667#M10966
</link>
<description>
<P>Hi - I need help with reversing or un-applying a credit I placed on a Vendor Invoice.&nbsp; I read a previous thread and tried &lt;&lt;Locate Credit Memo, press Ctrl+H for History&gt;&gt; but when it said to &lt;&lt;Choose Apply Credits&gt;&gt; that's not an option I see.&nbsp; Where is that choice?&nbsp; I'm on&nbsp;QB PRO 2019.</P><P>I can not just delete the credit/invoice, as there are 4 other bills that this credit is already applied to.</P><P>Thanks in advance for your assistance.</P>
</description>
<pubDate>Wed, 14 Aug 2019 13:54:39 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/need-to-reverse-a-credit-applied-to-a-vendor-invoice/01/357667#M10966
</guid>
<dc:creator>Joe100</dc:creator>
<dc:date>2019-08-14T13:54:39Z</dc:date>
</item>
<item>
<title>Modifying a Bill after an Invoice is Complete</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/modifying-a-bill-after-an-invoice-is-complete/01/357478#M10959
</link>
<description>
<P>I have entered a bill and done an invoice and statement to my customer. &nbsp; How can I go in and change the charge "type", say from brick labor to fence?&nbsp; When I make a change it changed the billed status. &nbsp; I don't want that to be billable again. &nbsp; If I change it to not billable, will it stay linked to the statement where it was originally sent to the customer?</P><P>&nbsp;</P>
</description>
<pubDate>Wed, 14 Aug 2019 01:56:50 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/modifying-a-bill-after-an-invoice-is-complete/01/357478#M10959
</guid>
<dc:creator>tgrimes90</dc:creator>
<dc:date>2019-08-14T01:56:50Z</dc:date>
</item>
<item>
<title>eMail Invoices</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/email-invoices/01/357170#M10943
</link>
<description>
<P>We've noticed that lately, particularly after the Windows 10, 1903 update, that when emailing invoices with payment links to our Quickbooks Payments site, that Quickbooks hangs and will not invoke our Outlook 365 desktop email client. It is intermittent and requires force closing Quickbooks and starting over. It will then work for the day. It seems like it's the first attempt to email an invoice for the work day.</P><P>&nbsp;</P><P>Anyone else have this issue and a possible resolution? All support tells me to so is repair the Quickbooks installation or the Office 365 installation, although neither of these options fix the problem permanently.</P>
</description>
<pubDate>Tue, 13 Aug 2019 18:55:11 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/email-invoices/01/357170#M10943
</guid>
<dc:creator>StevenS</dc:creator>
<dc:date>2019-08-13T18:55:11Z</dc:date>
</item>
<item>
<title>
Can not enter new credit card. Get an4error. What does this mean?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/can-not-enter-new-credit-card-get-an4error-what-does-this-mean/01/357093#M10939
</link>
<description/>
<pubDate>Tue, 13 Aug 2019 17:00:09 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/can-not-enter-new-credit-card-get-an4error-what-does-this-mean/01/357093#M10939
</guid>
<dc:creator>elainecutler</dc:creator>
<dc:date>2019-08-13T17:00:09Z</dc:date>
</item>
<item>
<title>
Continuously receive error message when user tries to make payment
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/continuously-receive-error-message-when-user-tries-to-make/01/357049#M10935
</link>
<description>
<P>We recently signed up for QB Payments for QB Desktop.&nbsp; Approximately 50% of the time, the customer receives an error, "Error - you can try again or come back later and try connecting then."&nbsp; ARE YOU KIDDING ME!?&nbsp; I sent a $12,000 invoice to a customer and he received this.&nbsp; He ultimately gave me his card number and I kept retrying until it worked.&nbsp; This is UNACCEPTABLE.&nbsp; I will give Intuit until the end of the month to get their act in gear before switching back to the firm we have used for about ten years and never had any issues.&nbsp; Pathetic.&nbsp;</P>
</description>
<pubDate>Tue, 13 Aug 2019 16:07:54 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/continuously-receive-error-message-when-user-tries-to-make/01/357049#M10935
</guid>
<dc:creator>AndyHIXDenver</dc:creator>
<dc:date>2019-08-13T16:07:54Z</dc:date>
</item>
<item>
<title>Profit Percentages on estimates or General</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/profit-percentages-on-estimates-or-general/01/356960#M10928
</link>
<description>
<P>I was curious what is the best way to track profits.. I am new to this, I sell technical goods.. I want to be able to build an estimate, so say the price of one unit is $20.. and my profit percentage is 20% is it possible to have quickbooks add in my percentage ontop of the line item like it does with sales tax? So i can get a visual somehow of what im actually spending and making ontop?</P>
</description>
<pubDate>Tue, 13 Aug 2019 13:38:34 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/profit-percentages-on-estimates-or-general/01/356960#M10928
</guid>
<dc:creator>awdtsi98</dc:creator>
<dc:date>2019-08-13T13:38:34Z</dc:date>
</item>
<item>
<title>Credit Note or Memo</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/credit-note-or-memo/01/356739#M10917
</link>
<description>
<P>Does Quickbooks have the ability to give full credit note against the errored invoice? We are a software company where we issue an invoice, Suppose the invoice is incorrect we will give delete an invoice that produces a full credit note. Now we are building an API and we are expecting how this can be done?</P>
</description>
<pubDate>Mon, 12 Aug 2019 23:14:05 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/credit-note-or-memo/01/356739#M10917
</guid>
<dc:creator>Balaji</dc:creator>
<dc:date>2019-08-12T23:14:05Z</dc:date>
</item>
<item>
<title>
Why am i being billed for a service i did not sign up for?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/why-am-i-being-billed-for-a-service-i-did-not-sign-up-for/01/356730#M10916
</link>
<description>
<P>I have billed and charged for Online Payroll for the last 2 months. I did not enroll in this service. Please do not bill and charge my account for this service in the future. Thank you!</P>
</description>
<pubDate>Mon, 12 Aug 2019 23:01:26 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/why-am-i-being-billed-for-a-service-i-did-not-sign-up-for/01/356730#M10916
</guid>
<dc:creator>davidthompson</dc:creator>
<dc:date>2019-08-12T23:01:26Z</dc:date>
</item>
<item>
<title>
Service fee charged to company passed on to customer at sale
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/service-fee-charged-to-company-passed-on-to-customer-at-sale/01/356725#M10915
</link>
<description>
<P>how do I and what accounts di I set up a service fee collected at time of sale of merchandise and then at the end of the month the service provider bills me and I pay him for the service he provides for each sale - this is not a merchant service credit card type fee</P>
</description>
<pubDate>Mon, 12 Aug 2019 22:51:25 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/service-fee-charged-to-company-passed-on-to-customer-at-sale/01/356725#M10915
</guid>
<dc:creator>oceans05</dc:creator>
<dc:date>2019-08-12T22:51:25Z</dc:date>
</item>
<item>
<title>How Can I process a cashier's check ?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-i-process-a-cashier-s-check/01/356656#M10911
</link>
<description>
<P>A customer sent us a cashier's check to pay us for a service, the question is:<BR />How do I process the check, with the bank details (account, routin number, telephone number and name) or use the client's information and all his information about it?<BR />I don't want them to make a rejection later and I have to pay charges for badly processing the check.</P><P>Thank you</P>
</description>
<pubDate>Mon, 12 Aug 2019 20:38:41 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-can-i-process-a-cashier-s-check/01/356656#M10911
</guid>
<dc:creator>GGP</dc:creator>
<dc:date>2019-08-12T20:38:41Z</dc:date>
</item>
<item>
<title>Paid bill from incorrect bank account!</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/paid-bill-from-incorrect-bank-account/01/356579#M10905
</link>
<description>
<P>Help!&nbsp; We handle the books for various customers and some bills were paid from the incorrect company's bank account.&nbsp; Example:&nbsp; Company A bills were paid by Company B's bank account.</P><P>&nbsp;</P><P>How can I get this fixed?&nbsp; General entry?&nbsp; Also we use cash accounting and the checks already cleared.</P>
</description>
<pubDate>Mon, 12 Aug 2019 18:50:41 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/paid-bill-from-incorrect-bank-account/01/356579#M10905
</guid>
<dc:creator>Saphire605</dc:creator>
<dc:date>2019-08-12T18:50:41Z</dc:date>
</item>
<item>
<title>
I had credit card transactions: How classified store credit in to the Credit Card?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-had-credit-card-transactions-how-classified-store-credit-in-to/01/356530#M10903
</link>
<description/>
<pubDate>Mon, 12 Aug 2019 17:51:25 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-had-credit-card-transactions-how-classified-store-credit-in-to/01/356530#M10903
</guid>
<dc:creator>gj7668</dc:creator>
<dc:date>2019-08-12T17:51:25Z</dc:date>
</item>
<item>
<title>
I have a client who has made 3 ACH payments but the payments aren't in my account. My other clients who pay ACH has been deposited. Help?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-have-a-client-who-has-made-3-ach-payments-but-the-payments/01/356175#M10889
</link>
<description>It is recorded in his bank accout</description>
<pubDate>Sun, 11 Aug 2019 21:21:31 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-have-a-client-who-has-made-3-ach-payments-but-the-payments/01/356175#M10889
</guid>
<dc:creator>pthrasher</dc:creator>
<dc:date>2019-08-11T21:21:31Z</dc:date>
</item>
<item>
<title>
How to give a full credit note or credit memo against invoice by selecting it?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-give-a-full-credit-note-or-credit-memo-against-invoice-by/01/356142#M10887
</link>
<description>
<P>How to give a full credit note or credit memo against an invoice by selecting it?</P><P>&nbsp;</P><P>In our application, we have an option to give a credit note against error invoice. It is a full credit note with line items shows on it. Example: Invoice no #1 generates with the amount of $100. Then if I click the credit note the balance will go down to 0</P><P>&nbsp;</P><P>In case the payment happened for the error invoice the payment will be added as an advance.</P>
</description>
<pubDate>Sun, 11 Aug 2019 19:20:05 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-give-a-full-credit-note-or-credit-memo-against-invoice-by/01/356142#M10887
</guid>
<dc:creator>Balaji</dc:creator>
<dc:date>2019-08-11T19:20:05Z</dc:date>
</item>
<item>
<title>
Is it possible to use Authorize.net on my website and have it connect to my quick books merchant account?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/is-it-possible-to-use-authorize-net-on-my-website-and-have-it/01/356131#M10886
</link>
<description/>
<pubDate>Sun, 11 Aug 2019 18:36:44 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/is-it-possible-to-use-authorize-net-on-my-website-and-have-it/01/356131#M10886
</guid>
<dc:creator>support13</dc:creator>
<dc:date>2019-08-11T18:36:44Z</dc:date>
</item>
<item>
<title>
Is any one noticied that quick books online is very slow. All other sites have not been affected
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/is-any-one-noticied-that-quick-books-online-is-very-slow-all/01/356018#M10882
</link>
<description/>
<pubDate>Sun, 11 Aug 2019 12:21:23 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/is-any-one-noticied-that-quick-books-online-is-very-slow-all/01/356018#M10882
</guid>
<dc:creator>ejennings1</dc:creator>
<dc:date>2019-08-11T12:21:23Z</dc:date>
</item>
<item>
<title>Can I add benchmarks to QB online?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-add-benchmarks-to-qb-online/01/355928#M10877
</link>
<description/>
<pubDate>Sat, 10 Aug 2019 23:25:50 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-add-benchmarks-to-qb-online/01/355928#M10877
</guid>
<dc:creator>a2zbookkeeping20</dc:creator>
<dc:date>2019-08-10T23:25:50Z</dc:date>
</item>
<item>
<title>Credit Card payments</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/credit-card-payments/01/355911#M10875
</link>
<description>
<P>I applied a credit card payment to the wrong customer how do I apply it to the right customer?</P>
</description>
<pubDate>Sat, 10 Aug 2019 22:25:09 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/credit-card-payments/01/355911#M10875
</guid>
<dc:creator>Lynn10</dc:creator>
<dc:date>2019-08-10T22:25:09Z</dc:date>
</item>
<item>
<title>Credit card is already linked</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/credit-card-is-already-linked/01/355894#M10873
</link>
<description/>
<pubDate>Sat, 10 Aug 2019 21:46:39 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/credit-card-is-already-linked/01/355894#M10873
</guid>
<dc:creator>benepebuilding</dc:creator>
<dc:date>2019-08-10T21:46:39Z</dc:date>
</item>
<item>
<title>how to record purchase and credit</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-record-purchase-and-credit/01/355852#M10868
</link>
<description>
<P>I sell item1 to vendor = $1000, i do not pay</P><P>I buy item2 from same vendor = $3000&nbsp;</P><P>Vendor ask me to pay check $2000 because ($3000 - $1000). how do i record this transaction?</P>
</description>
<pubDate>Sat, 10 Aug 2019 18:26:00 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/how-to-record-purchase-and-credit/01/355852#M10868
</guid>
<dc:creator>fd_com</dc:creator>
<dc:date>2019-08-10T18:26:00Z</dc:date>
</item>
<item>
<title>Merchant deposit screen</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/merchant-deposit-screen/01/355840#M10867
</link>
<description>
<P>I have a customer who payed online, when I went to post it it would/could not match up to the invoice.&nbsp; I read to post it manually, which I have done.&nbsp; However how do I make it go off of the record merchant deposit screen.</P>
</description>
<pubDate>Sat, 10 Aug 2019 17:47:21 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/merchant-deposit-screen/01/355840#M10867
</guid>
<dc:creator>KimW4</dc:creator>
<dc:date>2019-08-10T17:47:21Z</dc:date>
</item>
<item>
<title>
Accidently entered and paid a bill to vendor that had already been entered and paid.
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/accidently-entered-and-paid-a-bill-to-vendor-that-had-already/01/355828#M10866
</link>
<description>
<P>I was entering a batch of bills, I then marked these bills as "paid" then I noticed that my balance was off. I entered and "paid" a bill that had already been entered. I only paid the vendor once, so its not a double payment...it's just entered into QuickBooks twice.&nbsp; How do I undo, delete, this second entry? I've looked around online, but nothing seems to be what I'm looking for.&nbsp;</P>
</description>
<pubDate>Sat, 10 Aug 2019 16:45:57 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/accidently-entered-and-paid-a-bill-to-vendor-that-had-already/01/355828#M10866
</guid>
<dc:creator>Hair pulling isnt working</dc:creator>
<dc:date>2019-08-10T16:45:57Z</dc:date>
</item>
<item>
<title>
I'm trying to link a Authorize.net merchant account to my existing Intuit QB merchant account. Authorize needs a VAR sheet with processor info - where can I find that?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-m-trying-to-link-a-authorize-net-merchant-account-to-my/01/355729#M10859
</link>
<description/>
<pubDate>Sat, 10 Aug 2019 03:17:16 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/i-m-trying-to-link-a-authorize-net-merchant-account-to-my/01/355729#M10859
</guid>
<dc:creator>Luvsaffire55</dc:creator>
<dc:date>2019-08-10T03:17:16Z</dc:date>
</item>
<item>
<title>
Want to verify if I processed the payment correctly
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/want-to-verify-if-i-processed-the-payment-correctly/01/355695#M10855
</link>
<description/>
<pubDate>Fri, 09 Aug 2019 23:22:12 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/want-to-verify-if-i-processed-the-payment-correctly/01/355695#M10855
</guid>
<dc:creator>maria-bravo</dc:creator>
<dc:date>2019-08-09T23:22:12Z</dc:date>
</item>
<item>
<title>Customer payments sorting</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/customer-payments-sorting/01/355600#M10850
</link>
<description>
<DIV class="helpSystem-notMobile route-steps"><DIV class="flex-column helpSystem-panel"><DIV class="flex-column flex-fill helpSystem-body ng-scope"><DIV class="ng-scope"><DIV class="helpSystem-steps ng-scope helpSystem-steps--started"><DIV class="clearfix helpSystem-step done"><DIV class="helpSystem-step-body"><DIV class="query-text ng-binding">In the Customer Payments window, it is sorted by Date... This can be extremely inconvenient as my company invoices are not in numerical order for easy searching.&nbsp; How do I sort this window by Number?</DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV>
</description>
<pubDate>Fri, 09 Aug 2019 19:45:11 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/customer-payments-sorting/01/355600#M10850
</guid>
<dc:creator>sherylc</dc:creator>
<dc:date>2019-08-09T19:45:11Z</dc:date>
</item>
<item>
<title>Lost Accounts Payable Check</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/lost-accounts-payable-check/01/355514#M10843
</link>
<description>
<P>Our vendor has not received our accounts payable check, how do I replace this?</P>
</description>
<pubDate>Fri, 09 Aug 2019 16:57:12 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/lost-accounts-payable-check/01/355514#M10843
</guid>
<dc:creator>dp779</dc:creator>
<dc:date>2019-08-09T16:57:12Z</dc:date>
</item>
<item>
<title>
Why was I never informed that the Non-Next Day ACH Transfers would cost when I already pay enough for your service? And why does it take 7 days to process a check ?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/why-was-i-never-informed-that-the-non-next-day-ach-transfers/01/355383#M10838
</link>
<description>
Why would you call yourself Quickbooks and not be as fast in depositing money as the company is in taking it from me?
</description>
<pubDate>Fri, 09 Aug 2019 12:38:38 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/why-was-i-never-informed-that-the-non-next-day-ach-transfers/01/355383#M10838
</guid>
<dc:creator>marloweelectric</dc:creator>
<dc:date>2019-08-09T12:38:38Z</dc:date>
</item>
<item>
<title>Barter transaction</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/barter-transaction/01/355238#M10829
</link>
<description>How to record a barter transaction?</description>
<pubDate>Thu, 08 Aug 2019 22:38:48 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/barter-transaction/01/355238#M10829
</guid>
<dc:creator>acusser</dc:creator>
<dc:date>2019-08-08T22:38:48Z</dc:date>
</item>
<item>
<title>Subcontract Agreement</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/subcontract-agreement/01/355151#M10817
</link>
<description>
I am a general contractor and I would like to set up a subcontract for one of my vendors. I will be paying some of their material bills directly to the supplier and making "draw" payments to my vendor. I can't find where this is an option in Quickbooks Pro???? Can someone tell me how they get around this and are able to keep a great record of payments against a subcontract?
</description>
<pubDate>Thu, 08 Aug 2019 19:49:45 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/subcontract-agreement/01/355151#M10817
</guid>
<dc:creator>Christy456</dc:creator>
<dc:date>2019-08-08T19:49:45Z</dc:date>
</item>
<item>
<title>
When creating an invoice from a sales order why does the number change? For instance if I have a sales order open on the screen with number 123456 and click create invoice from that screen the number changes. Why does the number change?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/when-creating-an-invoice-from-a-sales-order-why-does-the-number/01/355144#M10816
</link>
<description>
When creating an invoice from a sales order why does the number change? For instance if I have a sales order open on the screen with number 123456 and click create invoice from that screen the number changes. Why does the number change? If I'm creating an invoice from the sales order open on the screen it should keep the number. Why does it change the number? It takes an extra step of correcting the number every time we create an invoice. This is quite frustrating when our company can invoice over 20 sales orders a day.
</description>
<pubDate>Thu, 08 Aug 2019 19:23:01 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/when-creating-an-invoice-from-a-sales-order-why-does-the-number/01/355144#M10816
</guid>
<dc:creator>Kelly Sunshine</dc:creator>
<dc:date>2019-08-08T19:23:01Z</dc:date>
</item>
<item>
<title>Can i use quickbooks for 2 different companies?</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-use-quickbooks-for-2-different-companies/01/355118#M10813
</link>
<description/>
<pubDate>Thu, 08 Aug 2019 18:20:30 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/can-i-use-quickbooks-for-2-different-companies/01/355118#M10813
</guid>
<dc:creator>optikai05</dc:creator>
<dc:date>2019-08-08T18:20:30Z</dc:date>
</item>
<item>
<title>customer credit card payment</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/customer-credit-card-payment/01/355117#M10812
</link>
<description>
<P>When I key in a customer credit card payment, the credit card account number is not encrypted on the customer information card in QuickBooks.&nbsp; This creates a security issue.&nbsp; Can this be fixed?</P>
</description>
<pubDate>Thu, 08 Aug 2019 18:17:11 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/customer-credit-card-payment/01/355117#M10812
</guid>
<dc:creator>MyGrogans0410</dc:creator>
<dc:date>2019-08-08T18:17:11Z</dc:date>
</item>
<item>
<title>Check Printing Issues</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/check-printing-issues/01/355087#M10809
</link>
<description>
<P>We recently updated to 19.&nbsp; Since then, my checks will not print right.&nbsp; My normal settings are to print 3 copies of each check, voucher style, collated.&nbsp; I still have those settings selected, but it will not collate the checks.&nbsp; Why is it not holding the collate setting?</P>
</description>
<pubDate>Thu, 08 Aug 2019 16:55:35 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/check-printing-issues/01/355087#M10809
</guid>
<dc:creator>bmehring</dc:creator>
<dc:date>2019-08-08T16:55:35Z</dc:date>
</item>
<item>
<title>Recieve partial PO</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/recieve-partial-po/01/355070#M10807
</link>
<description>
<P>I have a PO with three items on it. they ship one per month for 3 months. how can i receive one at a time and also make the PO number have an A portion, B portion, C portion. or something similar to that? i attached a picture that might help explain.</P>
</description>
<pubDate>Thu, 08 Aug 2019 16:13:17 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/recieve-partial-po/01/355070#M10807
</guid>
<dc:creator>dlynch1</dc:creator>
<dc:date>2019-08-08T16:13:17Z</dc:date>
</item>
<item>
<title>
Recording GoPayment payments when accepting transactions in bank feed
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/recording-gopayment-payments-when-accepting-transactions-in-bank/01/355028#M10804
</link>
<description>
<P><SPAN>Hi Everyone. There was a GoPayment update recently so you don't need to manually sync GoPayment payments. My client owns the account and I am listed as admin. She did the GoPayment upgrade in her account but it is not being reflected when I login as admin to her account. Do I need to be logged in w/her credentials?&nbsp;I may not be understanding the issue correctly, but when I go to accept transactions in my bank feed in QBO, the GoPayment transactions do not show up when I click "find more", so I am having to manually add them in the "resolve" section. So if two folks pay by credit card, and one was a gopayment payment, and they are "grouped" in her merchant account, this is the process I have to go through.</SPAN></P>
</description>
<pubDate>Thu, 08 Aug 2019 15:04:39 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/recording-gopayment-payments-when-accepting-transactions-in-bank/01/355028#M10804
</guid>
<dc:creator>tmerrick</dc:creator>
<dc:date>2019-08-08T15:04:39Z</dc:date>
</item>
<item>
<title>
Feature Request - Manual marking of invoices as sent
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/feature-request-manual-marking-of-invoices-as-sent/01/354859#M10796
</link>
<description>
Would like the ability to manually mark an invoice as sent. This is for the times we print an invoice and give it to a customer who doesn't have email.
</description>
<pubDate>Thu, 08 Aug 2019 04:20:17 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/feature-request-manual-marking-of-invoices-as-sent/01/354859#M10796
</guid>
<dc:creator>HallamanHP</dc:creator>
<dc:date>2019-08-08T04:20:17Z</dc:date>
</item>
<item>
<title>Write checks auto fill</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/write-checks-auto-fill/01/354841#M10794
</link>
<description>
<P>For QB Pro 2014 Windows Desktop:&nbsp; My write check window began repeating a number I used on a previous check and this number now automatically populates the No. box every time I open the write checks window.&nbsp; I did turn off the auto fill feature in preferences, but this does nothing.&nbsp; The write check window usually opens with an empty box.&nbsp; Don't know what I might have done.&nbsp; I think this began when I was making a copy of a check to the same vendor.&nbsp; How can I change this back to an empty check no. box?</P>
</description>
<pubDate>Thu, 08 Aug 2019 03:38:06 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/write-checks-auto-fill/01/354841#M10794
</guid>
<dc:creator>C_Geil</dc:creator>
<dc:date>2019-08-08T03:38:06Z</dc:date>
</item>
<item>
<title>Undeposited Funds</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/undeposited-funds/01/354588#M10786
</link>
<description>
I am entering daily sales as Sales Receipts. My cash and credit card deposits are not going into Undeposited Funds but are going into the cash account. I have the items for the receipts set up to go to Undeposited Funds (box is checked). I don't know what the problem is.
</description>
<pubDate>Wed, 07 Aug 2019 16:57:40 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/undeposited-funds/01/354588#M10786
</guid>
<dc:creator>LisaB2001</dc:creator>
<dc:date>2019-08-07T16:57:40Z</dc:date>
</item>
<item>
<title>
Progress invoicing - cannot properly import billable time from Tsheets OR billable charges
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/progress-invoicing-cannot-properly-import-billable-time-from/01/354501#M10782
</link>
<description>
<P>My client uses progress invoicing. I cannot figure out how to import the captured billable receipts or billable time from Tsheets and have them reduce the open balance. It appears that items on a progress invoice can be linked to either the estimate OR the captured transaction, but not both. Is there a workaround? I've attached a screen shot showing an invoice created from the estimate. If I import the time from the right, it creates a new line on the invoice that doesn't impact the open time from the estimate.</P>
</description>
<pubDate>Wed, 07 Aug 2019 14:06:01 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/progress-invoicing-cannot-properly-import-billable-time-from/01/354501#M10782
</guid>
<dc:creator>LaBelleBooks</dc:creator>
<dc:date>2019-08-07T14:06:01Z</dc:date>
</item>
<item>
<title>Checks not recording</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/checks-not-recording/01/354491#M10781
</link>
<description>
<P>I am having issues of the checks not recording.&nbsp; I'll print out checks, then the next time I go to print them out a check or two from the previous time will print as well, doubling the print payment.&nbsp; How do we fix this?</P>
</description>
<pubDate>Wed, 07 Aug 2019 13:35:17 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/checks-not-recording/01/354491#M10781
</guid>
<dc:creator>TFREDWING</dc:creator>
<dc:date>2019-08-07T13:35:17Z</dc:date>
</item>
<item>
<title>
Editing a sales receipt that has been paid with a credit card
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/editing-a-sales-receipt-that-has-been-paid-with-a-credit-card/01/354486#M10779
</link>
<description>
<P>RE: Quickbooks Desktop Enterprise 19.0 I've noted that when a sales receipt is paid with a credit card, certain fields on that sales receipt (CUSTOMER, ITEM, QTY, RATE, AMOUNT, TAX) become grayed out and are no longer editable. If mistakes were made during the entry of the sales receipt, we'd like to be able to go back in and edit these items. We can currently do that if the customer paid with cash or a check, but not with a credit card. In the specific use case that I'm dealing with now, the wrong item was entered and needs to be corrected. If it matters, we use Intuit Merchant Services to process credit card payments. How can we edit these sales receipts? Thank you.</P>
</description>
<pubDate>Thu, 08 Aug 2019 12:25:37 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/editing-a-sales-receipt-that-has-been-paid-with-a-credit-card/01/354486#M10779
</guid>
<dc:creator>wdi</dc:creator>
<dc:date>2019-08-08T12:25:37Z</dc:date>
</item>
<item>
<title>
Trying to make Favorite on Macbook toolbar to download QB mobile payments (GoPayments), but can't. Is it possible?
</title>
<link>
https://quickbooks.intuit.com/learn-support/en-us/payments/trying-to-make-favorite-on-macbook-toolbar-to-download-qb-mobile/01/354442#M10776
</link>
<description>
<P>I'm now using GoPayments on my iPhone to process mobile credit card payments instead of my USB credit card swiper (swiping directly into a Sales Receipt in my QB for Mac) and am trying to save as many steps as possible by downloading the transactions into my QB for Mac.&nbsp; It would be VERY helpful to make a "Favorite" on my QB toolbar to download the QB mobile payments (GoPayments), but I'm not seeing how.&nbsp; Usually, to add anything to the Toolbar, I open the window I want as a Favorite, in this case Customers&gt;Credit Card Activities&gt;Downloaded Transactions, but then when I open Tool bar Customize, that window isn't a choice to drag into my toolbar.&nbsp;</P><P>&nbsp;</P><P>Am I missing anything?&nbsp; Any help would be much appreciated.</P><P>&nbsp;</P><P>Thanks!</P>
</description>
<pubDate>Wed, 07 Aug 2019 10:56:07 GMT</pubDate>
<guid>
https://quickbooks.intuit.com/learn-support/en-us/payments/trying-to-make-favorite-on-macbook-toolbar-to-download-qb-mobile/01/354442#M10776
</guid>
<dc:creator>PelviCore1</dc:creator>
<dc:date>2019-08-07T10:56:07Z</dc:date>
</item>
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