This is obviously an issue that many people have had a problem with, and yet it isn't being easily addressed by Intuit. A different program I checked has a simple check box that you select on the payment screen and you don't have to try to remember all of those steps above. This is supposed to be easy (QuickBooks), that is what we paid a ton of money for. We get large checks that are paying multiple invoices and if you send the entire check back, we are out thousands of dollars why we are waiting to be issued a new check (Which can take an extra month or two for larger companies), so of course the easy answer is to send the check back and ask for a new one, but this is real world. Why can't we get an easy method to handle this. This seems to come up at least once a month for my company and always involves customers who insist on paying us by invoice versus paying by statement. If I seem frustrated I am, because I have been trying to find a better solution than the multiple step process above that I have to try to remember. There are so many different answers on here and they usually forget to tell people how to handle the deposit. One said to do a Journal Entry. You are never supposed to do a Journal Entry for a problem such as this.
... View more