I agree; QB doesn't care at all. They don't answer chats, emails are returned with a no-reply address so that you can't actually email them, and, if by some chance you get someone on a chat, they are inept or just continually re-route you so that nothing gets accomplished. I've spent over 2 hours on chat now (mostly on hold) and had absolutely terrible to no support at all. Does anyone have any experience with Zoho books? I'm reconsidering our usage of QBO since they obviously don't value their customers.
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