Hi there, jason416.
If the same issue persists after following the suggestions, I suggest contacting our Support Team . They have the necessary tools like screen sharing to check and pull up your account to see why the issue continues to occur .
Please follow the steps below on how to contact our Support Team:
1. Press F1 to open the Help window.
2. Click Contact us at the bottom part.
3. Give a brief description of your issue and click Continue.
4. Choose from Message an Agent or Talk to a Specialist.
Please check this article for additional information about setting up Direct Deposit and the important reminders about the payment processing timelines: Set up direct deposit .
Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.
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