I want to make sure you'll get the best help possible with fixing online banking errors.
I appreciate the details you've provided. I'd like to check this for you and get it taken care of myself. However, I won't be able to check your account without asking for sensitive information. I don't want your account information displayed here for security reasons since Community is a public forum.
It would be best if you reach out to our Customer Care Team so they can get your account information, review the details, and make sure that you'll be provided with the right resolution. To reach us, please follow these steps:
Sign in to your QuickBooks Online Company.
Click (?) Help at the upper right corner.
Select Contact US on the pop-up.
Enter what you're needing assistance within the How can we help? field and choose Continue.
Click Get a callback.
Enter your contact information.
Select Call me.
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I'm only a post away if I can be of additional assistance about online banking errors. Wishing you a wonderful rest of the week.
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