Thanks for reaching out. This post was originally geared for QuickBooks Desktop, but with the way you're wording your question, I'm wondering if you're using QuickBooks Online instead. QuickBooks Online has what could be considered a "front page" for reconciling, whereas QuickBooks Desktop has a window that pops up when you reconcile.The two work similarly when it comes to reconciling, but I'll give you resources for both.
In both cases, QuickBooks automatically gives you the option of fields for services charges and fees for account types that would have these things, such as bank accounts and credit cards. This isn't a feature that you need to toggle at all. If you're not seeing the fields, it may be that the account you're reconciling doesn't regularly have this kind of thing.
Here are some articles about reconciling in QuickBooks.
Reconcile accounts in QuickBooks Desktop
Learn the reconcile workflow in QuickBooks (for Online and Desktop)
If you're still having trouble, feel free to get in touch with us so an agent can take a look. Here are the options.
QuickBooks Desktop Support
Dial 1-877-772-9158 to reach an agent. Learn more about support policies and hours here: Intuit QuickBooks Desktop software support policies
QuickBooks Online Support
Phone: 1-833-317-2226 from Monday to Friday from 9 a.m. to 8 p.m. ET or Saturday from 9 a.m. to 6 p.m. ET
Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)
Social Media: Facebook and Twitter from Monday to Friday between 9 a.m. and 8 p.m. ET
Chat: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Start a Chat
With our tools, such as a screen share session, an agent can help you get back on track with reconciling! Don't be afraid to get in touch.
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Go to Accounting -> Chart of Accounts -> New (button).
Account type is Equity
Detail Type can be either Partner Distributions or Owner's Draw.
Name can be changed to what you'd like it to be, example: Dividends.
Default Tax Code: Out of Scope
I hope this helps!
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