OMG - this is the worst customer service EVER. Why on earth am I unable to contact anyone via chat or email WITHOUT logging into my QB account? Which, I unfortunately cannot log into without providing a cell number, which I did not previously have to do and DO NOT WANT TO provide. AWFUL. At this point it would be helpful if someone can help me close this stupid account and ensure that my information is deleted. I am at a complete loss that a company in today's world has no alternative contact medium other than the phone.
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