Very new to Quickbooks and I realized that I am having duplicate transactions when I use the GoPayments card reader. Here's what I'm doing at my car repair shop: 1. Send the customer the invoice. 2. Customer comes in to pick up his car and hands me his credit card. 3. I process the payment using GoPayments and the card reader. There doesn't seem to be a way in the GoPayments app to select an already created invoice. So I just enter in the Customer name and the amount and swipe the card. 4. I then go into Quickbooks to find 2 separate transactions: the GoPayment card payment listed as a sales receipt and showing paid and closed. And then the original invoice showing unpaid. 5. I select "receive payment" in the unpaid invoice record and say it was a credit card transaction. I thought that the payments would reconcile but they don't and now I have duplicate payments meant for the same invoice. How do I correctly use GoPayments so that they'll match the correct invoices and avoid duplicate transactions? Please help ASAP before I completely screw up my records! Thanks!
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