Just as frustrated as everyone else with the new price hike. I have been so frustrated with QBO lately...I just want to scream. Unfortunately, I have been so busy trying to clean up a mess that was created by QBO people, that I don't have time to scream. Just converted a new client of mine who was on desktop over to QBO just to find out....they are going to have to pay the fee because they do have a large chart of accounts. I am so frustrated....because during the conversion, we had payroll issues, because I used "Full Service"...DON'T DO THAT! IT TAKES ALL CONTROL AWAY! ...no one told me....that QBO payroll doesn't have the same power as QB Desktop, no one contacted me to talk about how things were going to be different....just send us the file and it will all be good. Not so much! So I had to deal with a frustrated client....finally got them talked down and a possible solution.....just to now have to tell them about the fee increase. It looks like all my time was wasted transferring them off of desktop over to QBO. Thinking about sending Intuit a bill for all my time spent so far on this one client, especially since I am going to have to move them back to desktop because of the new rate structure. INTUIT......anyone who uses QBO is not going to have 25 users....and if they do, they are going to go to an actual ERP program specifically designed for their company. Also, don't sell something with the promises of "unlimited"....and in mid stream say "oopps...sorry, we really meant you have to get the advance module" to get "unlimited" for a rediculous price. Why would anyone switch over from desktop?
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