Hello there, @ESL1.
Let's re-sort your list to fix any damage on your company file's data lists.
Click the List menu.
Choose Chart of Accounts.
Select the Include Inactive checkbox.
From the List (Account/Item) drop-down, select Re-sort List.
For more information and detailed steps, you can also check this article: Re-sort lists.
Also, you may check these articles for additional insights:
Resolve data damage on your company file
Add and edit multiple customers, vendors, and items
Don't hesitate to visit me here in the Community if you have other questions. I'm always here to help.
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