Thanks for providing the screenshot, KR Jones.
I've run the same report and opened a sample transaction that has no class. Mine is showing up the Class drop-down menu. To fix this, let's make sure your QuickBooks Desktop is updated to the latest release.
Then, close and re-open your QuickBooks Desktop and try to open the transaction in the Time by Job Detail report.
If you're getting the same result, let's un-check the Class option in the Preferences and then check it again. Otherwise, open this article for instructions on how to repair QuickBooks Desktop. Note: Please make sure to create a back up copy your company file.
You can also contact our Customer Care Team for further assistance.
Here's how you can reach out to us:
Click Help located at the top.
Choose QuickBooks Desktop Help.
Enter a brief description of your issue and click Continue.
You can choose Message an Agent or Talk to a Specialist.
Don't hesitate to post here if you have other questions or concerns. Thanks.
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Greetings, @KR Jones,
We're unable to provide a specific app due to legal reasons.
If you're trying to save a PDF copy on your invoices, you can simply click the Print icon in the Invoice page. Then, select Save as PDF. This way, there isn't a need to convert the invoice to PDF format.
Please see the attached screenshot below for your guidance.
If you're having issues printing sales forms in QuickBooks Desktop, check this out: Resolve printing issues.
Feel free to update this post if there's anything else you need and I'd be glad to help.
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