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aj_billing · ‎07-06-2019

Hi @mattcol18 Not sure if they have put into the programming recently but as of 4 April 2019 Quickbooks online does not support imported custom progress invoices. I managed to get hold of a super helpful person at Quickbooks Care Support who contacted the product team and advised: I've received word from our product team and unfortunately the progress invoices in QuickBooks Online are not currently designed to work with imported custom documents. Apologies, I know this is frustrating news but feedback has definitely been passed on about this seeming limitation and hopes are that it's addressed in a future release. For now it's recommended that the Airy classic design is used for all progress invoices. I guess if enough people put in suggestions/feedback they will enable imported custom progress invoices for future releases - instead of something Pacman has chewed its way through....!

MirriamM · ‎07-06-2019

Hello, mattcol18, Let me help share information about the pay now button feature. QuickBooks integrate with hundreds of third-party software developers. When it comes to integrating and processing transactions, it would be best to contact the third-party application provider since the transactions that sync and created into your QuickBooks Online account depends from the third party app on how it works.They can guide and walk you through on how to handle transactions. To give you additional information about the pay now button feature, you can read this article: Create an invoice your customer can pay online. For future reference, you might find this article helpful: How to record a customer payment. If there’s anything else you need help with in managing your transactions, feel free to reach back out. Have a great day!

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