Hi there, jjp2.
When a sale is recorded in PayPal, it is synced over to QuickBooks Online as a sales receipt. It includes information like which item is sold and the quantity, discount, shipping, and tax.
Currently, QuickBooks doesn't have the option to ensure the PayPal transaction comes in as a Payment instead of a Sales Receipt.
Since the invoice remain open in your books, I suggest to delete the invoice you created to avoid your income being duplicate.
Please check this article for additional information about syncing with PayPal app to QBO and how does the app handle bank transfer: Sync with PayPal.
Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.
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