Today I created a new account of QB Online and accidentally created and was billed for Two accounts. When I called to cancel one of the accounts, I was on the phone for 48 minutes. The agent did not listen to what I was asking. When I asked for a supervisor she said she could complete the task. Totally unprofessional and very frustrating. I may cancel the correct account after a month and switch to another accounting software such as Account Edge Pro, which I have used with other companies. Too bad their customer service is SO bad. If you know of a comment/complaint site, I will be glad to leave a comment.
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