I did switch to your phone support and did receive a call. It turns out the problem blocking me from logging into my American Express account is on your end and...
Well, I read your support hours and tried again to connect using your chat service during your open hours. It stayed on "We'll be with you in 5 minutes" for nea...
Yes, it has recently started happening to me all the time too. But it is a different bank or credit card account every time. And the reason is never that my ID ...