QuickBooks Point of Sale
Customer Resource Center
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Delivering a Modern Retail Experience
We hear time after time “the customer is always right…” But do you agree? In retail, customers must remain your number one priority for your business to be successful. But you need a lot more than just happy customers to be successful. Rather, a variety of key components impact the success of retail experiences.
It takes more than just a warm smile, a friendly hello and thoughtful customer care to keep customers returning to your store. Customers expect this, of course, but to keep them happy, you also need an efficient purchasing experience, quick turnaround on inventory needs and savvy communication skills.
To accomplish this, retailers need to depend on reliable and agile selling tools to better understand their inventory, customers and overall strategy.
QuickBooks Point of Sale delivers this confidence to merchants. From better cash flow and inventory insight to having the ability to integrate QuickBooks Point of Sale Payments processing1,2, the right selling tools can help retailers delight and keep their customers.
Inventory management is a very important part of a retail business and you need a tool to keep up. If you’re facing an out of stock situation, a customer is likely to go elsewhere to find what they need, and may never try your place of business again. Your POS can help you plan and manage your inventory.
You Need Access From Multiple Locations
Most business owners didn’t open stores to avoid work. With the right tools on hand, businesses can take command of their operations and have time to focus on what they enjoy doing most: running their business.
Having access to their selling tools from multiple locations allows business owners to check on reports, schedules and inventory from headquarters or remote stores. Data syncs with all other stores at the end of the day so that reporting is seamless.
Whatever system you choose for data management and point of sale, be sure it allows you to process payments and store data even when the Internet goes down.
No one knows “busy” better than staff working retail during a holiday rush. Whether you’ve stood behind the counter during one of these moments or have been in line as a customer, you expect the lines to keep moving.
It’s critical to position your business with reporting that can keep up with fast-shifting demands. Clean, accurate data and inventory tracking functions are a useful feature of your POS system. Daily, monthly and quarterly reporting should be easy and effective to manage, so you can keep customers happy.
Your goal is to have a dynamic software system ready to make your life in retail more manageable. New software might seem intimidating but consider the ease, efficiency and time management it can bring to your modern business.
- QuickBooks Point of Sale Payments account subject to eligibility criteria, credit and application approval. See Important Info, Pricing, Acceptable Use Policy and Merchant Agreement. Terms, conditions, prices, payment, features and services are subject to change.
- QuickBooks Desktop Point of Sale 18.0 integrates with QuickBooks Pro/Premier 2015-2018 and QuickBooks Desktop Enterprise 16.0-18.0. Sold separately. Payment reconciliation works with QuickBooks Pro, Pro Plus, Premier, Premier Plus, or Enterprise 16.0 and later. User must have QuickBooks Desktop Point of Sale 12.0 or higher, Quickbooks Desktop 2016 or higher, and a Point of Sale Payments account in order to use payment reconciliation.
Terms, conditions, pricing, special features, and service and support options are subject to change without notice.