Guarantee

100% Accurate Books Guarantee: At your request, QuickBooks will conduct a full audit of your bookkeeper’s work. If your QuickBooks Live Bookkeeper makes an error that requires re-opening of your books for any month, we’ll correct the error for the month that error occurred at no additional charge. Eligible errors include those made by a Live Bookkeeper. An ‘error’ is A) a transaction that has been incorrectly categorized to the wrong account, B) an account balance in QuickBooks that doesn’t match the actual account balance or C) improper transactions which can’t be supported by documentation (including client responses and client meeting notes). If you invoke the guarantee, QuickBooks will conduct an audit of the Live Bookkeeper’s work. You’ll need to provide QuickBooks with a receipt for the transaction in question, correspondence from your outside tax accountant, or a document stating the balance of the account if an account balance is in question. Live Bookkeepers aren’t responsible for errors resulting from incorrect information provided by you, or if you re-open the books by overriding closure after a Live Bookkeeper completes the month-end closure.

*Limited time offer terms

Bundle may include (1) a QuickBooks Online subscription and/or (2) a QuickBooks Live Bookkeeping plan and/or (3) QuickBooks Online Payroll, at your option.

QuickBooks products: Offer available for QuickBooks Online and/or QuickBooks Online Payroll Core, Premium, or Elite (collectively, the "QuickBooks Products"). The offer includes either a free trial for 30 days ("Free Trial for 30 Days") or a discount for 3 months of service ("Discount") (collectively, the "QuickBooks Offer"). QuickBooks Live Bookkeeping is not included in the QuickBooks Offer.

Free trial for 30 days: First thirty (30) days of subscription to the QuickBooks Products, starting from the date of enrollment is free. To continue using the QuickBooks Products after your 30-day trial, you'll be asked to present a valid credit card for authorization. Thereafter, you'll be charged on a monthly basis at the then-current fee for the service(s) you've selected until you cancel. To be eligible for this offer you must sign up for the free trial plan using the "Try it free" option.

Discount Offer: Discount applied to the monthly price for the QuickBooks Products is for the first 3 months of service, starting from the date of enrollment, followed by the then-current monthly list price.To be eligible for this offer you must sign up for the monthly plan using the "Buy Now" option.

Offer terms: Your account will automatically be charged on a monthly basis until you cancel. If you add or remove services, your service fees will be adjusted accordingly. Sales tax may be applied where applicable. This offer can't be combined with any other QuickBooks offers. Offer only available for a limited time and to new QuickBooks customers only. Terms, conditions, pricing, special features, and service and support options subject to change without notice.

Cancellation Terms: To cancel your QuickBooks Products subscription at any time go to Account & Settings in QuickBooks and select "Cancel." Your QuickBooks Products cancellation will become effective at the end of the monthly billing period. You will not receive a pro-rated refund; your access and subscription benefits will continue for the remainder of the billing period.

QuickBooks Online Payroll terms: Each employee is an additional $4/month for Core, $8/month for Premium, and $10/month for Elite. Contractor payments via direct deposit are $4/month for Core, $8/month for Premium, and $10/month for Elite. Service optimized for up to 50 employees or contractors and capped at 150. The service includes 1 state filing. If you file taxes in more than one state, each additional state is $12/month for only Core and Premium. There is no additional charge for additional state tax filings in Elite. The discounts do not apply to additional employees and state tax filing fees.

QuickBooks Self-Employed: Discount available for the monthly price of QuickBooks Self-Employed (“QBSE”) is for the first 3 months of service starting from date of enrollment, followed by the then-current fee for the service. Your account will automatically be charged on a monthly basis until you cancel. To be eligible for this offer you must be a new QBSE customer and sign up for the monthly plan using the ‘Buy Now’ button. Offer valid for a limited time only and cannot be combined with a free trial or any other Intuit offer. Limited to one per customer. Sales tax may be applied where applicable. QuickBooks Online Payroll is not available with QuickBooks Self-Employed. To cancel your subscription, select Settings and Billing info in QBSE and follow the in-product steps. When you cancel, all future monthly subscription charges will be discontinued. You may cancel at any time which will become effective at the end of your current billing period. You will not receive a pro-rated refund; your access and subscription benefits will continue for the remainder of the current billing period.

QuickBooks Live Full Service Bookkeeping Pricing & Subscription Information

Tax ready books: QuickBooks Live does not include tax preparation services or assistance with tax preparation, or assurance services. Consult a tax preparer for tax advice related to the preparation of your tax return. QuickBooks Live Cleanup services are from the date of your last business tax return through the end of the calendar month of first sign-up to QuickBooks Live Bookkeeping.

For new QuickBooks Online customers: QuickBooks Live Bookkeeping is available in three different pricing tiers, dependent on your average monthly business expenses. Unless you cancel, you will be charged monthly at the then-current fee based on your business's average monthly expenses from the prior 3 consecutive months. Your business's average monthly expenses and associated subscription pricing may be reassessed, at Intuit's sole discretion. Currently, if your monthly average is $0-25,000 per month, the monthly price for QLive Bookkeeping is $200; if your monthly average is $25,001-150,000, the monthly price for Live Bookkeeping is $400; and if your monthly average is $150,001 or more, the monthly price for Live Bookkeeping is $600.

QuickBooks Live Bookkeeping services include an overview of the main features of QuickBooks Online, customer and vendor setup, assistance with reports and reporting tools, chart of accounts setup, bank connections assistance, expense type classification, categorization, and reconciliation based on information provided by you, historical data import, and ongoing assistance with bookkeeping practices (QuickBooks Live Bookkeeping monthly services). For more information, please refer to the QuickBooks Terms of Service.

For existing QuickBooks Online customers: The first month of service for Cleanup and onboarding is $500. After the first month, unless you cancel, you will be charged monthly at the then-current fee, which is based on your business's average monthly expenses from the prior 3 consecutive months. Your business's average monthly expenses and associated subscription pricing may be reassessed at Intuit's sole discretion. Currently, if your monthly average is $0-25,000 per month, the monthly price for Live Bookkeeping is $200; if your monthly average is $25,001-150,000, the monthly price for Live Bookkeeping is $400; and if your monthly average is $150,001 or more, the monthly price for Live Bookkeeping is $600.

During the first month, cleanup services start from the date of your last business tax return through the end of the calendar month of first sign-up to QuickBooks Live Bookkeeping. The services provided during the first month are based on documents you provide, and include the following: updated bookkeeping; bank and credit card connection; categorization and updating of transactions up to the last tax filing date; reconciliation of bank and credit card accounts with past statements; reconciliation of remaining balance sheet accounts; and a summary report of work completed, balance sheet, and profit loss statement of YTD of cleanup period(s).

During each subsequent month, QuickBooks Live Bookkeeping monthly services will be performed, as described above.

Availability: QuickBooks Online requires a computer with a supported Internet browser (see System Requirements for a list of supported browsers) and an Internet connection (a high-speed connection is recommended). The QuickBooks Online mobile app works with iPhone, iPad, and Android phones and tablets. Devices sold separately; data plan required. Not all features are available on the mobile apps and mobile browser. QuickBooks Online mobile access is included with your QuickBooks plan.

QuickBooks Live Bookkeeping Setup: QuickBooks Live Bookkeeping Setup is a one-time virtual session with a Live Bookkeeper. Available to new QuickBooks Online subscribers who are within their first 60 days of their subscription. The QuickBooks Live Setup services includes providing the customer with instructions on how to set up chart of accounts, customize invoices, setup reminders, and connect bank accounts and credit cards. QuickBooks Live Setup does not include Payroll setup or services. Your bookkeeper will only guide the customer through setup of a QuickBooks Online account. QuickBooks Live Setup is refundable prior to your appointment taking place. Once you complete your Setup appointment, you will not be eligible for a refund.

Cancellation policy: There's no contract or commitment. You're free to switch plans or cancel any time.

Mobile apps: The QuickBooks Online mobile and QuickBooks Self-Employed mobile companion apps work with iPhone, iPad, and Android phones and tablets. Devices sold separately; data plan required. Not all features are available on the mobile apps and mobile browser. QuickBooks Online mobile access is included with your QuickBooks Online subscription at no additional cost. Data access is subject to cellular/internet provider network availability and occasional downtime due to system and server maintenance and events beyond your control. Product registration required.

Usage Limits: QuickBooks Online Advanced includes unlimited Chart of Account entry. Simple Start, Essentials and Plus allow up to 250 accounts. QuickBooks Online Advanced includes unlimited Tracked Classes and Locations. QuickBooks Plus includes up to 40 combined tracked classes and tracked locations. Tracked Classes and Locations are not available in Simple Start and Essentials.

**Features

1. QuickBooks Online Advanced includes one license of Smart Reporting powered by Fathom at no additional charge. Fathom supports up to 3,000 active or inactive accounts in the QuickBooks Online chart of accounts, and up to 20 classes for the importing, reporting, and analysis of QuickBooks data. More information here. Fathom terms and conditions. Fathom privacy policy. Fathom support. Additional Fathom licenses can be purchased at $39 per month, as of 1/23/2019.
2. QuickBooks Online Advanced supports the upload of 1000 transaction lines for invoices at one time. 37% faster based off of internal tests comparing QuickBooks Online regular invoice workflow with QuickBooks Online Advanced multiple invoice workflow.
3. Membership in Priority Circle and its benefits are available only to customers located in the 50 United States, including DC, who have an active, paid subscription to QuickBooks Desktop Enterprise or QuickBooks Online Advanced. Eligibility criteria may apply to certain products. When customers no longer have an active, paid subscription, they will not be eligible to receive benefits. Phone and messaging Premium support is available 24/7. Support hours exclude occasional downtime due to system and server maintenance, company events, observed U.S. holidays and events beyond our control. Intuit reserves the right to change these hours without notice. Terms, conditions, pricing, service, support options, and support team members are subject to change without notice.
4. For hours of support and how to contact support, click here.
5. With our Tax Penalty Protection: If you receive a tax notice and send it to us within 15-days of the tax notice we will cover the payroll tax penalty, up to $25,000. Additional conditions and restrictions apply. See more information about the guarantee here: https://payroll.intuit.com/disclosure/.
6. QuickBooks Live Bookkeeping Setup is a one time $50 session.

Terms, conditions, pricing, special features, and service and support options subject to change without notice.

Payroll Core Features

Automated tax payments and filings: Automated tax payments and filing available only for state and federal taxes. Enrollment in e-services is required. Local taxes require the user to print the forms and upload it to the necessary local sites. QuickBooks Online Payroll Core does not offer local tax payments and filings. Automatic filings for state new hire paperwork available in QuickBooks Online Payroll Premium and Elite only.

Auto Payroll: Available if setup for employees and the company are complete, all employees are salaried employees, all employees are set up on direct deposit, bank verification, e-services is enabled, the account has not been on hold in the last 6 months, and and first payroll has been run successfully.

Health benefits: Powered by SimplyInsured and require acceptance of SimplyInsured’s privacy policy and Terms of Service. Additional fees will apply. SimplyInsured does not offer insurance in HI, VT, and DC. Insurance coverage eligibility is not guaranteed, and dependently solely on the rules of the insurance carrier. The insurance carrier has sole and final discretion as to the eligibility for health insurance products.

Expert product support: Included with your paid subscription to QuickBooks Online Payroll. Chat support available 24/7. U.S. based phone support is available Monday through Friday 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT. Your subscription must be current. Intuit reserves the right to limit the length of the call. Terms conditions, features, pricing, service and support are subject to change without notice.

Next-day direct deposit: Available to only QuickBooks Online Payroll Core users. Payroll processed before 7PM PST the day before shall arrive the next business day (excluding weekends and holidays). Requires setup of direct deposit and bank verification. Next-Day direct deposit may be subject to eligibility criteria. Deposit delays may vary because of third party delays, risk reviews, or issues beyond Intuit’s control. Next-Day Deposit available for contractors and employees. Direct deposit for contractors is $[4/8/10] per month, per contractor payment. Each employee is $[4/8/10] per month with no additional fees for with direct deposit.

Workers’ comp: Benefits are powered by AP Intego and require acceptance of AP Intego’s privacy policy and Terms of Service. Additional fees will apply. There is a monthly fee (currently, $5 per month) for QuickBooks Online Payroll Core users for the QuickBooks Workers’ Comp Payment Service. This non-refundable fee will be automatically added to each monthly Intuit invoice at the then-current price until you cancel. The fee is separate from any workers’ comp insurance policy premium by AP Intego Insurance Group. Workers’ Compensation Service requires an active and paid QuickBooks payroll subscription. Eligibility criteria applies to transfer active insurance policy broker of record, including insurance carrier, policy renewal date, and payment method. Workers compensation insurance is not available in OH, ND, WA and WY.

QuickBooks Workforce available to employees. Requires an Intuit Account and acceptance of the Intuit Terms of Service and Privacy Statement.

Payroll Premium Features

TSheets time tracking: Additional fees may apply. Time tracking included in the QuickBooks Online Payroll Premium and Elite subscription services. Features vary..The TSheets mobile app works with iPhone, iPad, and Android phones and tablets. Devices sold separately; data plan required. Not all features are available on the mobile apps and mobile browser. TSheets mobile access is included with your QuickBooks Online Payroll Premium and Elite subscription at no additional cost. Data access is subject to cellular/internet provider network availability and occasional downtime due to system and server maintenance and events beyond your control. Product registration required.

Expert review: Available upon request for QuickBooks Online Payroll Premium and Elite.

QuickBooks Workforce available to employees. Requires an Intuit Account and acceptance of the Intuit Terms of Service and Privacy Statement.

Automated tax payments and filings: Automated tax payments and filing available only for state and federal taxes. Enrollment in e-services is required. Local taxes require the user to print the forms and upload it to the necessary local sites. QuickBooks Online Payroll Core does not offer local tax payments and filings. Automatic filings for state new hire paperwork available in QuickBooks Online Payroll Premium and Elite only.

Auto Payroll: Available if setup for employees and the company are complete, all employees are salaried employees, all employees are set up on direct deposit, bank verification, e-services is enabled, the account has not been on hold in the last 6 months, and and first payroll has been run successfully.

Health benefits: Powered by SimplyInsured and require acceptance of SimplyInsured’s privacy policy and Terms of Service. Additional fees will apply. SimplyInsured does not offer insurance in HI, VT, and DC. Insurance coverage eligibility is not guaranteed, and dependently solely on the rules of the insurance carrier. The insurance carrier has sole and final discretion as to the eligibility for health insurance products.

Workers’ comp benefits are powered by AP Intego and require acceptance of AP Intego’s privacy policy and Terms of Service. Additional fees may apply. There is a monthly fee (currently, $5 per month) for QuickBooks Online Payroll Core users for the QuickBooks Workers’ Comp Payment Service. This non-refundable fee will be automatically added to each monthly Intuit invoice at the then-current price until you cancel. The fee is separate from any workers’ comp insurance policy premium by AP Intego Insurance Group. Workers’ Compensation Service requires an active and paid QuickBooks payroll subscription. Workers compensation insurance not available in OH, ND, WA and WY.

QuickBooks Workforce: QuickBooks Workforce available to employees. Requires an Intuit Account and acceptance of the Intuit Terms of Service and Privacy Statement.

HR services: Provided by experts at Mammoth, Inc. See Mammoth’s privacy policy and Terms of Use. HR Support Center available only to QuickBooks Online Premium and Elite subscriptions. HR Advisor support only available in QuickBooks Online Payroll Elite. HR support is not available to accountants who are calling on behalf of their clients.

Payroll Elite Features

Tax penalty protection: Only QuickBooks Online Payroll Elite users are eligible to receive the tax penalty protection. If you receive a tax notice and send it to us within 15-days of the tax notice we will cover the payroll tax penalty, up to $25,000. Additional conditions and restrictions apply. Learn more about tax penalty protection.

HR services: Provided by experts at Mammoth, Inc. See Mammoth’s privacy policy and Terms of Use. HR Support Center available only to QuickBooks Online Premium and Elite subscriptions. HR Advisor support only available in QuickBooks Online Payroll Elite. HR support is not available to accountants who are calling on behalf of their clients.

Expert product support: Included with your paid subscription to QuickBooks Online Payroll. Chat support available 24/7. U.S. based phone support is available Monday through Friday 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT. Your subscription must be current. Intuit reserves the right to limit the length of the call. Terms conditions, features, pricing, service and support are subject to change without notice.

Expert support for Elite: 24/7 customer support is included with your paid subscription to QuickBooks Online Payroll. Chat support available 24/7. U.S. based phone support is available Monday through Friday 6AM – 6PM PST and Saturday 6AM – 3PM PST. Your subscription must be current. Intuit reserves the right to limit the length of the call. Terms conditions, features, pricing, service and support are subject to change without notice.

White glove customized setup is available to QuickBooks Online Payroll Elite users only.

Same-day direct deposit: Available to QuickBooks Online Payroll Premium and Elite users. Payroll processed before 7AM PST shall arrive the same business day (excluding weekends and holidays). Requires setup of direct deposit and bank verification. Same-Day direct deposit may be subject to eligibility criteria. Deposit delays may vary because of third party delays, risk reviews, or issues beyond Intuit’s control. Same-Day Deposit available only for employees.

QuickBooks Workforce available to employees. Requires an Intuit Account and acceptance of the Intuit Terms of Service and Privacy Statement.

TSheets time tracking: Additional fees may apply. Time tracking included in the QuickBooks Online Payroll Premium and Elite subscription services. Features vary..The TSheets mobile app works with iPhone, iPad, and Android phones and tablets. Devices sold separately; data plan required. Not all features are available on the mobile apps and mobile browser. TSheets mobile access is included with your QuickBooks Online Payroll Premium and Elite subscription at no additional cost. Data access is subject to cellular/internet provider network availability and occasional downtime due to system and server maintenance and events beyond your control. Product registration required.

Expert review: Available upon request for QuickBooks Online Payroll Premium and Elite.

Automated tax payments and filings: Automated tax payments and filing available only for state and federal taxes. Enrollment in e-services is required. Local taxes require the user to print the forms and upload it to the necessary local sites. QuickBooks Online Payroll Core does not offer local tax payments and filings. Automatic filings for state new hire paperwork available in QuickBooks Online Payroll Premium and Elite only.

Auto Payroll: Available if setup for employees and the company are complete, all employees are salaried employees, all employees are set up on direct deposit, bank verification, e-services is enabled, the account has not been on hold in the last 6 months, and and first payroll has been run successfully.

Health benefits: Powered by SimplyInsured and require acceptance of SimplyInsured’s privacy policy and Terms of Service. Additional fees will apply. SimplyInsured does not offer insurance in HI, VT, and DC. Insurance coverage eligibility is not guaranteed, and dependently solely on the rules of the insurance carrier. The insurance carrier has sole and final discretion as to the eligibility for health insurance products.

Workers’ comp: Benefits are powered by AP Intego and require acceptance of AP Intego’s privacy policy and Terms of Service. Additional fees will apply. There is a monthly fee (currently, $5 per month) for QuickBooks Online Payroll Core users for the QuickBooks Workers’ Comp Payment Service. This non-refundable fee will be automatically added to each monthly Intuit invoice at the then-current price until you cancel. The fee is separate from any workers’ comp insurance policy premium by AP Intego Insurance Group. Workers’ Compensation Service requires an active and paid QuickBooks payroll subscription. Eligibility criteria applies to transfer active insurance policy broker of record, including insurance carrier, policy renewal date, and payment method. Workers compensation insurance is not available in OH, ND, WA and WY.