All plans include
Snap photos of your receipts and we’ll automatically match them to existing expenses.
A member of our support team is ready and available to answer your QuickBooks questions.**
Use the apps you know and love to keep your business running smoothly.
Frequently Asked Questions
Is QuickBooks online, or do I download software?
You can sign in to QuickBooks from your web browser. Or download the Mac or Windows app to run Simple Start, Essentials, or Plus twice as fast. QuickBooks Live Bookkeeping works best on Chrome Browser.
Can I upgrade between plans?
Yes, you can upgrade to another plan from any version of QuickBooks Online.
There’s no contract, correct?
That's right. There's no contract or commitment. You're free to switch plans or cancel any time.
Do I have to pay extra for Intuit mobile apps?
No. QuickBooks comes with free mobile apps that help you run your business on the go—anytime, anywhere.
Is it easy to get started?
Absolutely. It only takes a few minutes to get up and running once you connect your bank account to QuickBooks. You can also sign up for a one-time expert setup with a Live Bookkeeper to get started on the right foot. A certified bookkeeper will help you set up your chart of accounts according to your needs, help connect your bank accounts, and show you how to automate the processes you perform most.
What’s included in Full-Service Bookkeeping?
Full-Service Bookkeeping includes three phases: setup, ongoing bookkeeping, and month-end close.
- In the setup phase, your bookkeeper teaches you QuickBooks basics and helps connect your banks and establish your chart of accounts.
- As part of ongoing bookkeeping, your bookkeeper regularly categorizes transactions and reconciles accounts to keep your information accurate and up to date.
- At the end of each month, your bookkeeper closes your books and confirms they’re accurate by preparing a trial balance. They then send you PDF copies of key financial reports, including your income statement and balance sheet.
What’s not included in Full-Service Bookkeeping?
Full-Service Bookkeeping doesn’t include sending invoices, paying bills, or management of inventory, accounts receivable, or accounts payable. The service doesn’t include financial advisory services, tax advice, facilitating the filing of income or sales tax returns, creating or sending 1099s, or management of payroll. QuickBooks Online offers Full Service Payroll for an additional cost.
How is my team of bookkeepers organized?
Once you select QuickBooks Live Bookkeeping, you’ll be connected with one of our certified bookkeeping teams based in the U.S. You can talk to your primary bookkeeper via one-way video chat.
What qualifications do my bookkeepers have?
Our bookkeepers have experience in accounting, finance, and bookkeeping. The team is made up of Certified QuickBooks ProAdvisors, some of which are CPAs. All of our pros have experience working with small businesses just like yours.