Breege Zachary is among that 60% of American workers employed by a family-owned business—her family’s business. Her father, Norm Zachary, started Cobblestone Construction in McCall, Idaho, in 2004. The company installs hardscape surfaces—primarily pavers—for patios and driveways. “There was a real niche in the market,” Breege says. A niche created by freezing fall weather and a community attitude toward environmental sustainability.
But Cobblestone’s success can’t be attributed exclusively to climate. “My dad’s strength is people and relationships,” says Breege.
“He listens, he says what he’s going to do, he does [the work] to a very high standard, and he leaves a project site nicer than it was when he found it. People appreciate that, and I think they appreciate that he responds to their calls and that he takes the time to visit with them about what they really want.”
Breege’s father loves his business, but like most small, family-owned firms, it’s impossible to attribute the company’s success entirely to one person—even its founder.