Imagine you own a restaurant and you’re 10 minutes into the busiest hour of the day when your internet crashes. Or it’s the grand opening day of your first brick-and-mortar retail shop. A line of customers begins to form when you realize your network just failed. What do you do?
The answer is not to panic, cry or call your internet provider eight times. The answer may be to do nothing at all. That is, if you have the right systems in place.
How to Prevent Internet Problems
Internet problems happen to the best of us. With advances of technology come the burden of their upkeep. Here are a few things you can do to prevent problems from disrupting your work week or causing you to lose cash and customers.
Keep Your Browser Up-to-Date
Chrome, Internet Explorer and Firefox browsers require frequent updates to keep your information safe. Oftentimes, if an update is released, the browser will alert you.
- In Chrome, click on the wrench icon in the toolbar.
- In Internet Explorer, click “Safety” and find “Windows Update.”
- In Firefox, click “OK” if you’re prompted to install.
If your internet has been running slowly, freezing frequently or crashing, it may be because you’ve enabled too many add-ons. If you suspect one add-on could be the culprit, try disabling it to see if anything changes. If you’re unsure whether add-ons are the cause of the problems, switch your browser to safe mode, which disables all add-ons. If the problems subside by doing so, exit safe mode and disable add-ons one at a time until your find the one that’s the problem.
Use a security scanner to prevent viruses. Some spyware can take control of your browser, cause sudden crashes or redirect internet searches when you or your employees visit certain sites. Employees at PC Magazine tested 14 free anti-virus services to find out which third-party apps are most effective. The review, “The Best Free Antivirus Protection of 2016,” is posted on their website.