Protecting what matters most

We’re committed to helping small businesses succeed, no matter what. If you’re struggling to pay employees, you may qualify for a Paycheck Protection Program loan within QuickBooks Capital. If you received a loan, you can start preparing for loan forgiveness.

Learn more about the PPP Explore loan forgiveness

QuickBooks Town Hall Series:

Connecting Small Businesses with Experts

QuickBooks Town Hall Series: Connecting Small Businesses with Experts

Business and political leaders discuss the state of small businesses in our new online business forum. Before each webinar, you can submit questions online. Our guest speakers—as well as Intuit business leaders—will respond live in this unique virtual forum.

Town Hall Series

Watch the first QuickBooks Town Hall

On May 6, 2020, U.S. Senators Marco Rubio and Ben Cardin joined Intuit business leaders to answer some of the most pressing questions about small business relief and support in the midst of COVID-19.

Watch now

How to prepare your business and your employees

during the coronavirus

Financial preparedness

If your business financials feel unstable, you’re not alone. Here are some ways you can minimize financial losses:

Workplace prevention tips

Not all business owners can send employees home. If you have workers who must be on-site, we have a few suggestions for keeping people safe.

  • Send sick people home if they are experiencing flu, cold, or COVID-19 symptoms.
  • Observe the World Health Organization (WHO) and Center for Disease Control and Prevention (CDC) guidelines on hand-washing and sanitizing. Hand sanitizer must contain at least 60% alcohol to be effective, and you can make your own. Post signs around the workplace, reminding employees to wash frequently.
  • Sanitize everything, including surfaces, door handles, commonly-used tools like keyboards, pens, or even card readers. If your workplace has hand-washed, communal dishes, put the dishes through a bleach bath.
  • Keep a safe distance—COVID-19 can be spread through saliva and mucus carried in coughs and sneezes. Experts recommend maintaining a 6-foot (2-meter) distance between yourself and others, to reduce the risk of contamination.
  • Encourage a good night’s sleep. You may not be able to enforce a team bedtime, but managers should build schedules that allow for adequate rest times between shifts.
First steps for business owners

For most business owners, dealing with a widespread virus like this is new territory. Here are some first steps to help you get started.

  • Identify a task force: You have some decisions to make. Employees want to know you’re taking their health and safety into account. Investors want to know that you have a contingency plan in place. Identify people on your team to research each problem and build a proposal for moving forward.
  • Before sending employees home, make a plan. This should include an agreed-upon communication platform and documented remote work expectations. Make sure employees have all the tools they need to be successful and have resources at their disposal for IT-related troubles. If your employees can’t work or your business temporarily closes because of the coronavirus, check on your state’s unemployment insurance programs.
  • Focus on the financials. Keep investors or shareholders in the loop on future plans that may impact revenue. Investigate your business’s cash flow sources and create plans for alternative providers. An accountant may be able to help by completing a risk assessment on your books. A risk assessment will help you better prepare for gains or losses.
Tips for safe travel

The simplest way to lower the risk of infection and contamination is to restrict all non-essential business travel. For unavoidable business trips, here are a few tips for keeping yourself and everyone else safe.

  • Travel wisely: Do not travel to cities with known COVID-19 outbreaks, or to states in a declared State of Emergency.
  • Avoid contact after traveling: The CDC recommends that all persons who might’ve come into contact with an infected person avoid contact with others for at least 14 days. Monitor your temperature for those 14 days to ensure good health before returning to work.
  • Safeguard others: Upon return, stay away from the elderly, individuals with compromised immune systems, and people with chronic or severe health conditions.
  • Rethink public transit: Consider your transportation options. Is there a way to minimize the number of people you encounter at close quarters when you travel? Sanitize after touching door handles or other common surfaces.
  • Keep a safe distance: The CDC recommends people keep at least 6 feet (2 meters) apart.
Suggestions for virtual events

The CDC has the most up-to-date recommendations on gatherings. Here are a few tips should you decide to move forward with a virtual event:

    • Mix in multimedia. When hosting a virtual conference, it helps to keep participants engaged with periodic challenges and opportunities to participate. And social media provides an excellent avenue for getting involved from any location.
    • Put dynamic speakers on camera. A person doesn’t have to be in the room to command a presence, but they do have to feel comfortable talking on camera. Try to book speakers with experience being on camera, or ask for a recorded sample before booking them to speak.
    • Pre-record when possible. It’s less fun than a live recording, but pre-recording can help minimize the risk of technology glitches mid-talk. If pre-recording isn’t an option, try a tool, like Facebook Live, that can accommodate more traffic at once. Just be sure the speaker has a strong internet connection first.
    • Create conversation spaces. One of the best parts of attending a conference is networking. Give attendees the opportunity to connect by inviting them to a messaging platform like Slack or Teams. Set up channels inside those tools, based around topics of discussion.
Best practices for remote work

Many businesses have issued work-from-home policies so employees slow down the virus’ spread. Here are a few tips for a seamless transition to a remote workforce:

  • Make sure employees have the tools and equipment they need to work effectively. This includes instant messaging apps, video conferencing tools, and reliable internet access. Many also need a computer monitor, keyboard, and mouse.
  • Encourage employees to designate a workspace in their home. Separating work from life helps employees focus and stay organized throughout the day.
  • Clearly communicate remote team expectations. Employees should know when they’re expected to be working, how to communicate availability, and which meetings they’re expected to attend virtually.
  • Take precautions to keep your business data and your employees safe. Avoid using public networks. Work in a private space like a home office rather than a coffee shop or co-working space.
Boosting employee morale

Working remotely can leave employees feeling disconnected from teams and co-workers. But teamwork is an important ingredient for productivity. Here are a few tips to help keep employees’ connections thriving:

  • Schedule and prioritize virtual hangouts with team members: Put time on the calendar just to catch up with coworkers and maintain personal relationships.
  • Consider creating a virtual water cooler. Start a dedicated chat channel or video conference link that’s live all day. Employees can pop in and out as time permits, much like meeting in the breakroom.
  • Encourage employee interaction through virtual challenges. Ask employees to post a picture of their 4-legged coworkers, share their best home-office tips, or collaborate on a team playlist. Challenge your team to come up with fresh ideas each week.
  • Find new ways to team build. Remember, the goal is to limit contact with others, so forming a human knot isn’t a good idea. Instead, look for online team-building opportunities. Slack extensions like Donut can pair up team members for virtual one-on-one conversations.
  • Be transparent and practice patience. You’re all in this together. As you work through your new reality, remind employees to give one another a little patience and grace.

Comprehensive guides for business owners

The Small Business Relief Initiative

Join us as we combine forces to support small businesses across the country. Intuit QuickBooks is seeding this initiative with up to $1 million through a fund and employee-directed contributions.*

Small business owner?

Organize a GoFundMe

Friend of a small business?

Support a fundraiser

Small business owner?

Organize a GoFundMe

Friend of a small business?

Support a fundraiser

Intuit Aid Assist connects you with small business relief programs

The U.S. government is offering billions of dollars in COVID-19 relief for small businesses, freelancers, and gig workers. Intuit Aid Assist—a free service for everyone—helps you understand different business relief programs.
See if I qualify
Intuit Aid Assist connects you with small business relief programs
Intuit Aid Assist connects you with small business relief programs
Intuit Aid Assist connects you with small business relief programs

*Intuit has pledged up to $500k for its employees to direct to small business fundraisers of their choice. Intuit has also donated $500k to the Small Business Relief Fund, which you can learn about here.

This content is for information purposes only, and information provided should not be considered legal, accounting or tax advice, or a substitute for obtaining such advice specific to your business. Additional information and exceptions may apply. Applicable laws may vary by state or locality. No assurance is given that the information is comprehensive in its coverage or that it is suitable in dealing with a customer’s particular situation. Intuit Inc. does it have any responsibility for updating or revising any information presented herein. Accordingly, the information provided should not be relied upon as a substitute for independent research. Intuit Inc. cannot warrant that the material contained herein will continue to be accurate, nor that it is completely free of errors when published. Readers should verify statements before relying on them.