Dominic Allon, most recently managing director for Google in Hong Kong, is now the vice president and managing director of Intuit, Europe. Dominic is replacing Rich Preece, who has moved back to Intuit’s company headquarters in Mountain View to become the leader of our Accountant Segment in the Small Business Group.
Dominic will continue the efforts Rich started in making QuickBooks the leading online accounting solution across Europe, helping small businesses and the self-employed succeed while allowing accountants to save time and grow their practice. We sat down with Dominic to learn more about him and his thoughts on the European business.
Q: Can you tell us a bit about your background?
A: I’m from the UK, but have spent the past three years in Hong Kong as managing director for Google. Prior to that move, I spent seven years working for Google UK where I worked on advertising and media agency partnerships, as well as leading efforts with the government and trade bodies to maintain digital advertising self-regulation. I’m excited that the next step of my career is at another leading technology company where innovation and speed matter. Before Google, I worked at The Economist for seven years. I started my career in a publishing start-up, which was lots of fun!
Q: What have you learned at Google that you plan to bring to Intuit?
A: While leading Google Hong Kong, I am proud to have played a role in the digitization of the market, helping people and businesses get the most out of the internet. Here at Intuit, the great news is that we have a strong team in Europe. They are working hard to help small businesses and their accountants succeed. I’m delighted to be joining the team and am committed to a continued focus on helping our customers grow their business.
Q: What has impressed you the most about Intuit?
A: At its core, Intuit is a 33-year old start-up that has continued to disrupt itself. It has stayed true to to its mission of creating products that change people’s financial lives so dramatically that they can’t imagine going back to the old way. That alone is something to respect and I look forward to the challenge of helping the company bring that value to more people across Europe.
To succeed, of course, the key focus is always on the customer. Customer focus is engrained in the company’s DNA: we think about the customer first and we have unique programs that bring it to life. There are “Follow Me Homes” where employees interview and observe customers in their own settings and we also practice “Design for Delight” which helps us develop products that don’t just meet the needs of our customers, but truly delight them.
Q: What can we expect from you and the Europe offices in the next few months?
A: I personally will be doing a lot of Follow Me Homes to really understand our customers and learn what matters most to them. I’ve already met some fascinating people – from a tech savvy, cloud accountant in London to a pest control business in Paris who has developed a new technology for killing bed bugs! It’s so inspiring to hear their stories. Helping them win is what motivates us to continually develop and improve our cloud solutions.
The team is constantly innovating and I’m excited about the solutions we’ll be rolling out over the coming months. We just introduced our mobile app for QuickBooks Self-Employed in the UK. This app makes it easier than ever for the self-employed to have confidence that their taxes are correct. We also have a constant rollout of improvements coming to QuickBooks Online in the UK and lastly, for our always important accountant partners, we’ll continue to help them grow and become an invaluable trusted advisor to their clients. In short, we have something for everyone and it’s an exciting time for me to be coming on board!