Facebook Marketing For Small Business Beginners

By Jake Martin

4 min read

Over 750 million of us use it, but how can we utilise it for a B2B audience? QuickBooks goes into more detail on how Facebook can boost your small business. Facebook Marketing is here 

Stop thinking of Facebook as a social network, and start thinking of it as a marketing platform. There are many tools and features that people using Facebook for personal use don’t need or know about, that can help your business get the most out of it.  In this blog post we are going to touch on some best practices, as well as some of those Facebook marketing features that you might not know about.

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Metrics

The first thing you are going to want to do is learn what metrics are important for your business on Facebook.  You will have to decide what you want to get from marketing on Facebook, so to give you somewhere to start, here are some of the things you can measure on Facebook marketing.

  • Page Likes: Total Page Likes is the number of unique people who like your Page. New Page likes shows the number of new likes your Page received during the last 7 days, compared with the previous 7-day period.
  • Post Reach: Total Reach is the number of unique people who have seen any content associated with your Page (including any ads) during the last 7 days. Post Reach is the number of unique people who have seen your Page posts.
  • Engagement: People Engaged is the number of unique people who have clicked on, liked, commented on or shared your posts during the last 7 days. Likes, comments, shares and post clicks show the totals for these actions during the last 7 days.
  • Fan Reach:  This is the number of people who see your post organically either directly from you or from one of their friends.
  • Post Likes:  Number of people who liked a specific post
  • Post Shares: Number of people who shared your post with their friends.

Boost your posts

Recently Facebook marketing changed their algorithm making it more difficult for brands and business pages to reach their audiences organically.  This simply means if you don’t put a bit of money behind your posts, everyone who ‘Likes’ your page might not see them.  So put aside a few pounds every month to ‘Boost’ your most important posts.  This doesn’t have to cost you a fortune either, as little as £5 a post can help get more eyes on your message.  You can promote your post after you publish it by clicking the “Boost Post” button on the bottom right.

 

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Promote your page

Another pay for play option on Facebook marketing  is promoting your page.  This can be another fairly cost effective way to grow your audience and find new potential customers.   This will put your business into the news feed of the people you choose to target.  You can target by things like location, age, interests, profession etc.  You might want to run a few different tests to see what kind of targeting give you the best bang for your buck.  Here are some basics for promoting your page.

Play with custom audiences

Custom audiences are one of the best features Facebook marketing has for advertisers.  This feature gives you the ability to create your own group of people to target with your ads.  For example, if you have people sign up for a newsletter on your blog, you can then export a list of their email addresses, upload them to Facebook marketing and target those people with a specific ad.   This can be really great when you want to talk to one group of customers differently than another and make sure everyone sees the right message at the right time.  Here is some more info on custom audiences.

Use Multi-Media

Video and pictures rule in social and Facebook marketing is no different.  If your post doesn’t have a picture or video, it has a significantly lower chance of having someone engage with it.  Depending on your business type, these pictures could show off your product or service, or show off how your product can improve your customer’s life.  After all, your customer is really looking for what value your product can add to their everyday life.  Pictures of people using your product or enjoying one of its benefits will likely engage more than just a simple product shot.

Think Mobile

When you are creating content think mobile. After all, 85% of people who have a smartphone have the Facebook app installed and over 1 billion people use Facebook mobile worldwide.  That’s a large potential audience just waiting to become involved with your product.  So when you make those great pictures and videos you’re undoubtedly going to post, make sure that they fit nicely in your customer’s mobile feed.  Here is a useful infographic that you can always go to for reference on Facebook marketing sizes.

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See how QuickBooks can help ease the process of running your business. Alternatively, visit our “Starting Up” section on the Small Business Centre.

Information may be abridged and therefore incomplete. This document/information does not constitute, and should not be considered a substitute for, legal or financial advice. Each financial situation is different, the advice provided is intended to be general. Please contact your financial or legal advisors for information specific to your situation.

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