How do I fix my final payroll figures with the ATO? Employee showing as 0 earnings in pay event.

[Kass_B - Product Champion]

I sent a finalisation event to the ATO but needed to make some changes, so I lodged an Update Event/Earnings Reset. Now when I try to lodge a new event, the figures are showing as 0 for earnings. How do I fix this?

[Kass_B - Product Champion · Accepted solution]

Firstly, if you have already lodged a Finalisation Event, you should lodge an Amended Finalisation to report any changes you need to make - see here for steps to do so.

If you have sent through your finalisation but have since used an Update Event/Earnings Reset to unmark the employees as 'Is Final', this will 'unfinalise' the employee; however, you may see that on future pay events the employees' earnings will  default to 0 instead of showing the YTD totals. In this situation, you will need to also 'un-finalise' their pay schedules. Pay events are linked to the employee's default pay schedules; in other words, creating the Update Event and unmarking 'Is Final' will reactivate the employee, but you will also need to reactivate the schedule. There are two different ways to do so:

Create and Lodge an Ad Hoc Pay Run

1. Click Employees tab, then select Payroll Settings and select Pay Schedules.
2. Click +Add. Name it "Ad Hoc" or something similar and select the frequency you wish to amend, set included employees to 'None', then Save. 
3. Create a pay run using the Ad Hoc schedule. Using Pay Run Actions > Add Employee, add the impacted employees into the pay run. 
4. Click on an employee's name and select Actions, then Add Earnings. Enter in a earnings line with 1 unit and $0 rate. In the 'Notes' section of the earnings line, enter a note (eg 'adjustment' or so on), then click Save. You must add a note or the pay run will not have the desired effect. Repeat for all employees, then finalise and lodge the pay run as normal. 

OR

Lodge an Existing Pay Run

1.  If you have any existing pay runs using the employees' default schedule that have not yet been lodged with the ATO, open the pay run and follow the prompts to lodge with the ATO.

Either of these methods will 'reactivate' the employee's default pay schedule. Once this is done, you can make any amendments, lodge any other newly created pay runs or lodge a Finalisation Event without seeing their earnings default to 0.

-Kass

[Nina79]

Hey, thanks for all the information, I have tried though. But being 01/07/21 today to create a new pay run will bring the payment date into the next financial year and therefor I was not able to add a "final pay" to the end of it as it would have acted for the new financial year?! is that correct? I think I was not able to change pay date below today.

[Kristian_S]

Hi Nina79,

Thanks for following up on this thread.

You are able to change the date of the pay run by changing the Pay Run End Date.

In turn this will change the Pay Run Start Date.

Depending on your pay schedule you can definitely align your pay run date so that it is inclusive of the financial year of your choosing.

Let us know if you need any further clarification. 

Kristian. 

[MF711]

Hi, I haven't lodged a finalization report to the ATO, but it's currently showing up as o.oo for 2020/2021. Why is that? And I would like to do it today.

[IntuitAika]

Glad to have you here, MF711. 

We can check on the employee's profile and ensure that Closely held employee is not ticked as this is one of the reason why an employee is not showing on the pay event or showing as 0. 

Here's how: 

1. Go to Employees tab.
2. Select an employee.
3. Select Pay Run Defaults. 
4. Untick Closely held employee.
5. Then click Save. 

Once you unticked Closely held employee option, the pay event of finalisation event will have the employee data on it.

Also, if the employee has been marked as Is Final on the previous pay event they will no longer be showing up in the pay event from a normal pay run as the system has considered that this is already the final pay run of the employee for the specific financial year. 

Feel free to reply if you have further questions and I'd be glad to help.