cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Created with Sketch. Find out how to upgrade your subscription, manage your password, view account fees, request a refund, and much more on our account management page.
paul107
Level 1

How can i cancel my payroll?it goes through tonight. My bookeeper processed it and accidentally paid three workers. the pay goes in automatically through auto deposit

 
1 Comment 1
JamesM
QuickBooks Team

How can i cancel my payroll?it goes through tonight. My bookeeper processed it and accidentally paid three workers. the pay goes in automatically through auto deposit

Hi there, 

 

Mistakes like these are common but don't worry, I'll be happy to assist you by sharing more info on canceling a pay run. 

 

Based on your description, it sounds like the payroll has already been processed. If this is the case, you'd have to wait until the funds have been deposited in the employee's accounts. From there, I recommend having your employees refund the money back to you or save it for the next pay. There isn't a way to stop a Direct Deposit pay once it has been processed. 

 

In case you have other questions, feel free to contact our payroll support team using this link here.

Need to get in touch?

Contact us