We're glad to have you join the QuickBooks Online family! I'd be happy to show you how vacation works in QuickBooks Online.
QB Online only allows you to enter vacation hours and not the dollar amount. You’ll have to enter the employees accrued hours when you create their paycheques. And then, the total vacation hours will be deducted.
If you have not setup the vacation pay. Here’s how:
Then run the payroll, paying the accrued vacation:
To learn more about vacation pay, here are a few helpful article:
Give this a try and if you have questions, I recommend contacting our support team using this link.
When I set up the vacation pay rule, there was a place to put the existing accrual, and there is a box for hours and a box for $. That led me to think I could pay $ (as I did in Desktop).
So that is really not an option? I can work with that, but I'm surprised - and perplexed that it gave me a $ option in set up.
Hey New Orleans,
QuickBooks Online automatically keeps track of your vacation accruals, so you can easily pay them out at any time. This is typically paid out on your regular schedules as the hours are used. Year-end forms and ROEs are designed with this in mind. To pay out vacation in a lump sum, you can include it on the next pay run or create it separately on a previous pay run. I'd recommend speaking with your accountant about this, as they'll be able to make sure taxes are considered appropriately. You can easily invite your accountant as a user to approach this together. To search for a pro in your area, simply head to the My Accountant tab in QuickBooks Online then click on Find a pro to help.
Let me know how this goes!
Hi but this is against the law. because vacation pay should be calculated on 4% of the employee's total wages. and the total wage means all money paid by an employer to an employee such as overtime, statutory holiday pay, bonuses.
So I believe just calculating 4% of hours is not correct.
Thanks for sharing your concerns about vacation pay in QuickBooks Online's Payroll modules here. I want to assure you that part of our goal in providing these services is to give you a platform that allows you to accurately manage payroll information. Part of that accuracy comes from meeting government regulations, which are of the utmost importance to us. I'd like to go over what's been mentioned in this thread to clarify how it works. I'll focus on QuickBooks Online's Standard Payroll system since that seems to be the module in question.
Standard Payroll handles vacation pay and calculations with both dollar figures and hours. Allow me to explain using what you highlighted about the calculations. When it comes to setting up the employee profile for vacation, the option to pay out vacation each period allows you to set up the percentage based on gross wages. Here's a screenshot of a test employee set up.
While other areas of the program refer to vacation policies using terms like "per hours worked," the program is still compliant and following government standards. In these cases, it may simply require some calculations to figure out the hours to dollars equivalents.
This is true of paying out accrued vacation in a pay run. The Vacation field in the pay run wants you to enter hours rather than dollar figures, so it's a matter of figuring out what the hours would be for the amount in dollars, then entering that hour figure.
Rest assured that QuickBooks is following the required regulations. Our product development team is working on revamping the Standard Payroll system so that the way to program calculates and reports vacation and other payroll items is clearer to users. It will also better account for provincial differences in policies. I don't have a timeline of when this update will be released, but it's among our priorities as we continue to strive to provide the best bookkeeping service we can.
I hope that helps clear this up.
I have a problem where some of my full time employees are now part and not accruing PTO any more. However they still get to keep and use previously accrued PTO..however moving them from full time to part time deletes their earned accrued PTO hours and worse...their old timesheet now show zero accrued time even going back a year. It deleted them as it the employees had never accrued the time at all.
Hi Dave. It's important you get the help you need with this. I recommend contacting our support team so they can take a look at your account and provide the support you need. Here's a link with the contact details. Let me know if you have other questions. I'll be on standby.
Yeah I've been chatting with someone who wasn't able to help me and sent me to another queue where I've been waiting for 30+ minutes at this point.
The fact that help is only done via message and not over the phone is sub-optimal. Being able to call in and speak with someone who could help walk me through a problem was one of the benefits of using the QB online product. Without that I'm a lot more likely to look elsewhere for better customer service.
I hear you on this, Dave. I can tell you're just as eager as I am to get this issue addressed. Rest assured, our goal is to get you back on track ASAP. I encourage you to contact our phone support team by dialing 1-877-772-9158. The hours of operation are Mon - Fri 9AM - 8PM EST. Let me know how you make out.