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niki6
Level 1

My boss did payroll last period and somehow doubled everyone's YTD. How do I fix it?

 
2 Comments 2
AddieC
QuickBooks Team

My boss did payroll last period and somehow doubled everyone's YTD. How do I fix it?

Hi there, 

 

Running payroll with QuickBooks Online is a great way to streamline your workflow and keep you organized. Making sure your year-to-date information is recorded correctly will be essential as we approach year-end. I'll help point you in the right direction for support with this. 


Whether you're using Standard or Advanced Payroll, year-to-date totals will have to be adjusted in the back-end of the system by our support team. Please reach out to an agent here: Get in touch. The agent will send you what we call a Pay Edit Template. This will have to be filled out with the correct year-to-date totals, so we can make the proper adjustments. 

 

I hope this helps get you back on track. 

Have a nice day.

niki6
Level 1

My boss did payroll last period and somehow doubled everyone's YTD. How do I fix it?

Thank you so much! I will attempt to do that. If it doesn't work then I'll let you know

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