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My boss did payroll last period and somehow doubled everyone's YTD. How do I fix it?
Running payroll with QuickBooks Online is a great way to streamline your workflow and keep you organized. Making sure your year-to-date information is recorded correctly will be essential as we approach year-end. I'll help point you in the right direction for support with this.
Whether you're using Standard or Advanced Payroll, year-to-date totals will have to be adjusted in the back-end of the system by our support team. Please reach out to an agent here: Get in touch. The agent will send you what we call a Pay Edit Template. This will have to be filled out with the correct year-to-date totals, so we can make the proper adjustments.