Find out how to upgrade your subscription, manage your password, view account fees, request a refund, and much more on ouraccount management page. If you're experiencing a bank error, check ourBank Feed Status page before you call support. Visit this pageto subscribe to QuickBooks Status notifications.
Let me have the pleasure to help share information about running payroll in QuickBooks Online (QBO).
I've checked that we've received several issues reported by other users affected about not being able to run payroll in QBO. A ticket was already submitted about the issue and our engineers are now working and gathering details to implement the best solution.
As of now, I suggest getting in touch with our Support Team. This way, they'll be able to add you to the list of affected users in this investigation (INV-33142). Once added, you'll automatically receive an email notification with the latest updates.
For the support's contact information, you can check it here: QBO CA Support.
If the issue persists, it could be related to an ongoing reported issue. In that case, please reach out to our tech support team so we can assist you more closely to run your payroll. Here's how to get in touch.
Phone and Chat: ClickContact Us to learn how to reach phone and chat support.
Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)