I'm glad to learn you're using QuickBooks to help streamline your business. It's important to make sure we're on the same page so I can provide the info that can get you back on track ASAP.
If you're referring to reports here's how to save column settings:
If you'd like to save the report settings for next time, follow these steps here:
Give this a try and if you need further assistance, don't hesitate to reach out to our support team using this link.
Thanks for clarifying what you're looking for. How your data is displayed can make a big difference in how easily you're able to find and see information in your QuickBooks Online account. I can appreciate wanting to have columns set up just the way you'd like on your transactions lists to easily see the attachments.
When you select a column in one of these lists, it should remain for the next time you go back to that page. Since yours doesn't seem to want to stick, it could be a cache issue, which you can resolve by clearing it out with the steps in the following article: How do I clear my cache and temporary Internet files?
You can also try different browsers or an incognito or private window to see if it helps. If the problem persists, give us a shout using one of the methods below.
Phone and Chat: Click Contact Us to learn how to reach phone and chat support.
Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)
An agent will be able to work with you directly to find out what's going on. We've got your back!