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Announcements
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ProFile Help
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ProFile Support hours of operation and closures

Before you call...

Many support issues can be addressed by updating to the latest version of ProFile. Review our What's new in ProFile support article to ensure you are on the latest version.

Contact us by phone

Monday to Friday 9:00 AM – 6:00 PM EST

Toll-free support line: 1-800-452-9970

Contact us by Live Chat

Monday to Friday 9:00 AM – 6:00 PM EST

Click here to start a Live Chat session with ProFile support agents.

Post a question in the ProFile Community

Post your question to the Community and get answers from other professional preparers.

Community questions can be posted 24 hours a day.

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