cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Created with Sketch. Find out how to upgrade your subscription, manage your password, view account fees, request a refund, and much more on our account management page.
yourcleaninghq
Level 1

If you click on an invoice and hit received payment by accident how do you reverse that?

 
1 Comment 1
AddieC
QuickBooks Team

If you click on an invoice and hit received payment by accident how do you reverse that?

Hello, 

 

Recording the proper payments towards your invoices is an essential task that will keep your books up-to-date. If you've accidentally hit "Received Payment" on your invoice, you can reverse that by simply deleting the associated payment. I'll explain how to do that.

 

1. Click the Sales tab on the left navigation menu. 

2. Select Invoices from the upper menu. 

3. Click the invoice you accidentally recorded payment for.

4. Click the tab that says "1 payment made" to open the corresponding payment. 

5. Click More

6. Select Delete

 

That's all there is to it. If you have any other questions, please don't hesitate to reach out to our tech support team


Cheers. 

Need to get in touch?

Contact us