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JohnatYoungEngineers

Question

Accountant Access to Payroll

6 replies
11 views

My accountant has access to QBO but is unable to access Payroll. How do I give her this access?

QuickBooks Online

Level 5

Hey JohnatYoungEngineers

Could you check within the Manage Users section and confirm if you have added the accountant into the accountant section, or as a regular user?

JohnatYoungEngineersAuthor

She is an active user in the Accountant section. Are yu suggesting that she be registered as a normal user? I have no objections to doing that.

Level 5

No, she should be able to see everything in that case. Any accountant user, should have access to the payroll.

Can you confirm your surname for me, John; i think i may have your account information off the "Young Engineers" bit - i can check what has been set up from my end. - If you'd prefer privacy, you can Direct Message or Private Message us on Twitter @QuickBooksUK or facebook (same tag) and we can continue this conversation there.