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Level 1

Missing VAT code anomaly

I am trying to file a number of outstanding VAT returns, but, I am unable to apply the desired

VAT rate that is relevant for the customer in question against the invoice.


When I check the Manage VAT rates cog in my account the rate I want (20% RC SG) is not shown.


Manage VAT rates


But, when I look in the VAT section on the left-hand menu the rate I want is showing and is active.

I've tried the obvious answer of switching the rate off and on, but that has not worked.


If I don't file my returns soon I am going to have door knockers.


Can someone point me in the right direction? 




QuickBooks Team

Missing VAT code anomaly

Hello jimbanks.


The VAT code 20% RC SG is for expenses only - and so will not show when creating an invoice.


Please let us know if you have any further questions!





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