Learn how to get more details about Intuit charges to your credit card or bank account.
Don’t recognize an Intuit or QuickBooks charge on your credit card or bank statement? Here's how to check where it’s coming from and why.
Note: If you use online banking with QuickBooks, your bank charges you a service fee for allowing the connection. This is not an Intuit charge.
Option 1: Look up a charge here
You can fill out the form below to look up a charge for these products:
- QuickBooks Desktop and QuickBooks Enterprise
- QuickBooks Online
- QuickBooks Self-Employed
- QuickBooks Online Payroll
- QuickBooks Time
- QuickBooks Checks & Supplies
Note: This form shows charges that occurred on or after May 27, 2020. For charges before that date, use option 2.
Option 2: Look up a charge in your billing history
Select the product you want to look up a charge for.
QuickBooks Desktop and QuickBooks Enterprise charge
Use the Customer Account Maintenance Portal (CAMPs) to learn more about the charges on your account:
- Sign in to camps.intuit.com. Or get help signing in.
- Select View your transaction history.
- From the Time Period drop-down menu, select a date range of transactions. Note: You can select transactions from the past 2 years.
- Find the order you need, then select the order details.
- To print the transaction, select the printer icon.
- Select Back to my Account to go back to your CAMPS dashboard.
Here's how to update your payment info if you need to.
Not seeing your product or transactions?
You might have multiple accounts. Be sure you're signed in to the account you used to register the product or service you're looking for. Learn more about signing in to CAMPs with the right account.
QuickBooks Point of Sale charge
Use the Customer Account Maintenance Portal (CAMPs) to learn more about the charges on your account:
- Sign in to camps.intuit.com. Or get help signing in.
- Select QuickBooks Desktop then select View your transaction history.
- From the Time Period drop-down menu, select a date range of transactions. Note: You can select transactions from the past year.
- Find the order you need, then select the order details.
- Select Done to go back to your CAMPS dashboard.
Here's how to update your payment info if you need to.
Not seeing your product or transactions?
You might have multiple accounts. Be sure you're signed in to the account you used to register the product or service you're looking for. Learn more about signing in to CAMPs with the right account.
QuickBooks Online Payroll charge
Go to your Billing and Subscription tab:
- Sign in to your account.
- Go to Settings ⚙️, then select Account and settings.
- Go to the Billing & Subscription tab. You’ll see all your active subscriptions.
Intuit Online Payroll charge
For Intuit Online Payroll Enhanced and Accountant, take these steps:
- Sign in to your account.
- Go to the Reports tab.
- Under the Employer Reports, select Billing Summary.
For Intuit Online Payroll Full Service, contact us and we'll help you understand the charge.
Understand charges for QuickBooks Payments
If you use QuickBooks Payments to take payments with QuickBooks, you’re charged processing fees.
Learn about the different fees and plans for QuickBooks Payments.
Still don't know what the charge is for?
Get in touch with us. We’ll help you understand what the charge is about.
