Learn how to get more details about Intuit charges to your credit card or bank account.
Don’t recognize an Intuit or QuickBooks charge on your credit card or bank statement? Here's how to check where it’s coming from and why.
Note: If you use online banking with QuickBooks, your bank charges you a service fee for allowing the connection. This is not an Intuit charge.
Option 1: Look up a charge here
You can fill out the form below to look up a charge for these products:
- QuickBooks Desktop and QuickBooks Enterprise
- QuickBooks Online
- QuickBooks Self-Employed
- QuickBooks Online Payroll
- QuickBooks Time
- QuickBooks Checks & Supplies
Note: This form shows charges that occurred on or after May 27, 2020. For charges before that date, use option 2.
Option 2: Look up a charge in your billing history
Select the product you want to look up a charge for.
Understand charges for QuickBooks Payments
If you use QuickBooks Payments to take payments with QuickBooks, you’re charged processing fees.
Still don't know what the charge is for?
Get in touch with us. We’ll help you understand what the charge is about.