Frequently Asked Questions

QuickBooks Online is a cloud based financial management software. Its designed to slash the time you spend managing your business finances, by helping you with tasks such as:

• Creating estimates and invoices
• Tracking sales and cash flow
• Managing your customers and suppliers
• Monitoring your tax and making tax return much easier
• Understanding your company's performance
• Planning ahead and budgeting 

Being a true cloud solution, there's no need to install any software. You access QuickBooks Online straight from your internet browser on any computer or web enabled device whenever, wherever.

Recommended system requirements

• Windows PC: 1 GHz computer with 256 MB of RAM running Windows XP or later
• Apple Mac: Intel-based Mac running OS X 10.5 or later
• Latest version of Internet Explorer, Firefox, Google Chrome or Safari for Mac
• High-speed internet connection (DSL, cable, T1) 

Note: QuickBooks is not supported on Linux, including Ubuntu and Fedora 

Internet Connection
QuickBooks Online works best with a fast broadband Internet connection.

There are three plans to choose from to suite your business' needs at an affordable monthly subscription. We recommend you choose the plan with the feature set that meets your business needs today, you can upgrade to a higher plan as your business grows. 

Start comparing plans and view the latest pricing and promotions.

Absolutely! QuickBooks Online is a full Cloud solution that can be used on any compatible browser on any computer (PC or Mac), and mobile device. 

QuickBooks Online can be accessed from any web enabled mobile device with a web browser. The experience is optimised on any iOS device (iPad, iPhone or iPod Touch) and Android tablet or Smartphone with the QuickBooks Online App.

You will need an internet connection to access QuickBooks Online.

Yes. One of the many benefits of cloud based software is that you're always on the latest version. Updates happen automatically and won't affect your data in the slightest. If the software has been updated, you'll see a message when you log in.

Intuit takes security very seriously and ensures your data is secured and available to you.

If you decide to cancel during the free 30 day trial, we'll delete all traces of your data from our servers immediately. When it's gone, it's gone - so before you cancel, make sure you've saved all the reports you want to keep.

If you're a paying QuickBooks Online subscriber, after you cancel we'll give you read-only access to all your data. This will last for 365 days, after which we'll delete all your data from our servers.

QuickBooks online allows you to export the following lists to MS Excel with one click of your mouse:

• Chart of accounts
• Customers and suppliers
• Products and services
• Employees 

You can also export any QuickBooks Online report to MS Excel.

Here are a few commonly used reports: Profit & Loss, Balance Sheet, General Ledger, Trial Balance, Statement of Cash Flows, and Transaction List.

No, you can upload up to one company logo per company file.