cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Intuit

Connect your American Express Business Card to QuickBooks

Learn how to connect your American Express Business Card to QuickBooks Online.

If you have a business card from American Express, you can sign up to Connect to QuickBooks. Once you sign up, your business card transactions sync with QuickBooks. Then, you can review and categorize your business expenses in one place.

Key benefits of Connect to QuickBooks

Here’s what you can do more with Connect to QuickBooks over your usual online banking.

  • Easily get more info about who you paid, right in QuickBooks. Each transaction on the Banking page has an attached PDF document that gives you more vendor info.
  • Know who paid what. The cardholder name shows in the transaction's memo field. This is useful for multiple cardholders.
  • If you use the Spend Manager app, the receipts you upload also show in QuickBooks.
  • You can tag transactions with QuickBooks categories from Spend Manager.

Connect your American Express Business Card

Note: You can only connect one American Express account to your QuickBooks company. Connecting more than one American Express account or to more than one QuickBooks Online company might cause some syncing issues.

To connect your American Express Business Card account to QuickBooks Online:

  1. Log in to your QuickBooks Online company as an admin.
    Note: Only the primary account holder can connect the American Express account to QuickBooks. Accountants with access to a client’s account won’t be able to connect.
  2. From the left menu, select Banking.
  3. Select Add Account at the top right.
  4. Select American Express.

    User-added image

  5. Under American Express Business Card, select I've got this card.
  6. Select Enroll Now.
  7. To give American Express access to your QuickBooks Online, select Connect.
  8. A browser tab redirects you to the American Express website. Log in with your American Express credentials, then go to the Statements & Activity tab.
  9. Select CONNECT TO QUICKBOOKS at the top.
  10. Select the credit cards you want to sync with QuickBooks.
  11. Select the credit card account in QuickBooks you want to connect your card to, then Continue.
  12. Review your setup, then select Finish Setup.

Note: If this is your first-time setup, it may take a few hours before transactions show in QuickBooks.

All admins can manage American Express transactions. This includes accounting firms you added to your QuickBooks company.

Manage your American Express Transactions

To get to your transactions, select Banking from the left, and then select the blue American Express card.

Your transactions sync automatically so you don't need to select Update.

Once you're ready, here's how to add and match downloaded transactions.

Disconnect your American Express Business Card

  1. Log in to your QuickBooks Online account.
  2. From the left menu, select Banking.
  3. Find your American Express card, then select the pencil icon.
  4. Select Disconnect. This redirects you to the American Express website.
  5. Log in with your American Express credentials.
  6. Go to the Statements & Activity tab at the top.
  7. Select Connect to QuickBooks.
  8. Scroll down the list of your accounts, then select Disconnect Account.

If you canceled your American express account but it’s still connected to QuickBooks Online, contact American Express with the number at the back of your card. They’ll need the following info from you:

  • Your QuickBooks Online company ID.
  • American Express account number.

Get help with common issues

Still getting an error?

We’re here to help. Get in touch with us, then give us the following details:

  • Your QuickBooks Online company ID.
  • User ID of the QuickBooks Online user who is experiencing the issue.
    Note: To get your user ID, select the gear icon at the top, then go to User Profile.
  • A screenshot of the actual error or data issue (if there is). Include the URL from the top navigation bar and the timestamp of your system clock. This will help us track the error in our backend system logs.
  • If only specific transactions don’t get downloaded, get their transaction IDs from your American Express account.