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Intuit

Request a rate review of QuickBooks Payments discount fees

Check the requirements needed to request a rate review of QuickBooks Payments discount fees.

The following conditions must be met before your payments account is eligible for a rate review:

  • The account is a paid account
  • Has at least three (3) months consecutive processing with Intuit.
  • Is not a Gift Card only account: Since discount rates do not apply to these types of accounts, we cannot reduce pricing.
  • Is not currently on a Bank Hold (Ban Control) with us: Payments accounts on ban control are considered high risk. For this reason, we will not be able to make any adjustments to their rates.
  • Is not a Canadian account: Canadian accounts are not eligible for rate reviews. They have a flat rate of 2.5%, .25 transaction fee, and $0 monthly fee.
  • Account is not on rolling reserve (Risk holding funds): If a payments account is on a rolling reserve, it is considered higher risk. For this reason, we will not be able to make any adjustments to those rates.
  • Has a 3 month average monthly volume processing of $7500.00.
  • Account does not have excessive Chargebacks or Returns (% May Vary).

We will review the credit card discount rates for eligible accounts, but not for the following fees:

  • Authorization Fee
  • Amex One point program (Discount Rates are set by American Express)
  • Customer Service Fee
  • Monthly Minimums

We will consider the following when reviewing any account for a rate adjustment:

  • Life of the Account
  • Depository Volume History
  • Risk Status

Once these criteria are met, contact customer service at 800-558-9558 and we will assist you in submitting your rate review.