Request a rate review of QuickBooks Payments discount fees
Check the requirements needed to request a rate review of QuickBooks Payments discount fees.
The following conditions must be met before your payments account is eligible for a rate review:
The account is a paid account
Has at least three (3) months consecutive processing with Intuit.
Is not a Gift Card only account: Since discount rates do not apply to these types of accounts, we cannot reduce pricing.
Is not currently on a Bank Hold (Ban Control) with us: Payments accounts on ban control are considered high risk. For this reason, we will not be able to make any adjustments to their rates.
Is not a Canadian account: Canadian accounts are not eligible for rate reviews. They have a flat rate of 2.5%, .25 transaction fee, and $0 monthly fee.
Account is not on rolling reserve (Risk holding funds): If a payments account is on a rolling reserve, it is considered higher risk. For this reason, we will not be able to make any adjustments to those rates.
Has a 3 month average monthly volume processing of $7500.00.
Account does not have excessive Chargebacks or Returns (% May Vary).
We will review the credit card discount rates for eligible accounts, but not for the following fees:
Amex One point program (Discount Rates are set by American Express)
Customer Service Fee
We will consider the following when reviewing any account for a rate adjustment:
Life of the Account
Depository Volume History
Once these criteria are met, contact customer service at 800-558-9558 and we will assist you in submitting your rate review.