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Set up custom rates or prices for employees, vendors, or customers

When you set up new items, you enter a standard service rate or price. After you have set up your items, you can set up custom rates or prices for particular employees/vendors or customers:

  • Use billing rate levels to set up custom rates for service items performed by particular employees or vendors.
  • Use price levels to set up custom pricing for particular customers or jobs.

Billing rates levels

Important: The feature is only available in the Contractor, Professional Services, and Accountant editions.

Billing rate levels let you set custom service item rates for different employees and vendors. You might want to use them if you find that one standard rate for a given service is not always sufficient. For example, different employees doing the same service might bill at different rates based on experience level or labor burden costs. Or you might charge different rates for an employee based on the difficulty of the task.

Once you create billing rate levels and associate them with employees and vendors, each time you create an invoice with billable time, QuickBooks automatically fills in the correct rate for each service item based on who did the work.

Price levels

Important: QuickBooks Desktop Enterprise Solutions has Advanced Pricing option that gives you more power and precision to set conditions when QuickBooks changes an item price.

Price levels let you set custom pricing for different customers or jobs. Once you create a price level and associate it with one or more customers or jobs, each time you create an invoice, estimate, sales receipt, sales order or credit memo for those customers or jobs, QuickBooks automatically pulls up the correct custom price for a customer or job. You create price levels, then use them on sales forms to adjust the price of an item. You can also manually adjust the prices while creating a sales form.

Price levels associated with customers are automatically used for billable time and reimbursable mileage items. They are not automatically used for reimbursable items and expenses from purchase transactions or invoices created from estimates.