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Resolve Problems Printing, Emailing or Saving as PDF out of QuickBooks Desktop (QuickBooks Print and PDF Repair tool)

The QuickBooks PDF & Print Repair Tool will help you if you having trouble printing transactions, emailing forms, or saving anything as a PDF file inside of QuickBooks Desktop.

You may see one of the following errors of why you need to run the QuickBooks PDF & Print Repair Tool:

  • There is a problem connecting to your currently selected printer, Microsoft XPS Document writer on XPS port.
  • Could not print to printer.
  • Error: QuickBooks can't complete the current action due to a missing component: Missing pdf file component.
  • QuickBooks is not responding.
  • PDF Converter shows offline.
  • You cannot print directly to the QuickBooks PDF Converter.
  • The device is not ready.
  • Unable to save as .pdf file.
  • QuickBooks could not save your form or reports as a .pdf.
  • QuickBooks freezes when you try to reconcile accounts.
  • Print Driver Host for 32-bit Applications has Stopped Working.
  • Unrecoverable error.
  • QuickBooks PDF Converter Activation Error -20, -30, or -41.
  • Error 1722 or 1801 when installing PDF Converter.
  • Problems printing transactions or reports.

For best results, run the QuickBooks PDF & Print Repair Tool before any other troubleshooting steps. Ensure QuickBooks is updated to the latest release before you begin.



Solution 1: Download and Run the QuickBooks PDF & Print Repair tool

  1. Download and run the QuickBooks Print and PDF Repair Tool.

  2. Once the tool completes, try the .pdf file-related task that originally generated the error.


  1. If the error still occurs, please try rebooting your computer and then try again. If it still fails, try resetting your temp folder permissions.Check the folder permissions to the TEMP folder:
    1. Press the Windows key + R to open the RUN command.
    2. Type %TEMP% and press Enter.
    3. Right-click an empty area of the temp folder, and choose Properties.
    4. Click the Security tab.
    5. Ensure all usernames and groups showing on the Security tab have Full Control.
    6. Once the permissions have been set to Full Control, try saving as PDF again within QuickBooks.


  1. For Save as PDF and Email issues, confirm if you can print to your XPS Document Writer. QuickBooks uses parts of the XPS Document Writer (Microsoft Windows product) to save as PDF.
    1. Open Notepad.
    2. Type something, anything.
    3. Go to File -> Print.
    4. Choose the XPS Document Writer, and click Print.
    5. In the save as dialogue box, choose your Desktop.
    6. Navigate to your desktop, and see if you can view the XPS document you printed from notepad.

    Note: To test printing issues, print to your actual printer (instead of your XPS Document Writer) and see if you can print successfully outside of QuickBooks.

Important: If you cannot print to your XPS printer (or actual printer) outside of QuickBooks, you will need to contact your IT professional or Microsoft for assistance as the Microsoft XPS Writer (or your printer drivers) is not an Intuit product.