This link won't help me. I have a QB Pro 2014. I knew it wouldn't be supported after June 2018 but I failed to remove the password protection before then. Sept. 24 '18 I had a pop up to update my password -- since it had been over 90 days since I last updated it ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''(standard stuff) Not thinking this through ahead of time I changed my password, but it wasn't changed. Forgot what the old one was (I erased it and wrote the new one over the area). Now I am completely locked out. This is just a "virtual file cabinet" for me for over 1,000 clients past records. Please help me get back in and then I can take the password protection off for future needs. I do not need to upgrade.
