Thanks for getting back to me, @Anonymous.
I appreciate you trying the steps I've provided and for adding a screenshot of the error. I'm here to help make sure this is taken care of.
Just to confirm, have you tried to download your bank transactions again after performing the verify and rebuild utility? If so, are you still getting the same error message?
If that's the case, It'll be best to contact our Phone Support team this time. They have tools such as screen-sharing that can check your QuickBooks and investigate why you're having this issue in a secure environment. Here's how to reach them:
1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
2. Choose your QuickBooks product at the upper right.
3. Select a topic.
4. Click on the green button that says Get Phone Number.
That should point you in the right direction. Please let me know how it goes after contacting them. I want to make sure this is fixed. Take care always!
