MichelleT
Moderator

Banking

Hi there, @FuturaStoneHI,


Let me route you to the right team that can investigate further why QuickBooks 2017 crashes every time you edit the credit card account.


I need to get you in touch with our QuickBooks Technical Support Team. They have the necessary tools to run and analyze error logs to help discover why this is happening in QuickBooks.


I need to ensure your data stays safe, which is why you’ll need to contact them directly. Here’s how:


1.    Go to this link: https://help.quickbooks.intuit.com/en_US/contact
2.    Select QuickBooks Desktop.
3.    Select the version.
4.    Select a topic.
5.    Click the Get Phone Number button.


If I can be of any assistance while you’re working in QuickBooks, let me know. I’m here to help in any way I can.