wkittani
Level 3
‎February 18, 2019 03:14 AM

Record opening balance

I created new Item/Service called Customer Opening Balance and mapped it to Equity Opening Balance account from chart of accounts .

 

When i use this item to add opening balance for the customer , the Credit side of entry stays Sales income not Equity opening balance account . Why ???

Solved
Reply Join the conversation
Rustler
Level 15
‎February 18, 2019 03:43 AM

Other questions

It should not.  Double check the item and insure that OBE is selected as the income account

and check the chart of accounts to be sure you do not have an income account accidentally named that way

Reply Join the conversation
wkittani
Level 3
‎February 18, 2019 05:31 AM

Other questions

I checked already , and it needs to logout from QB and sign in again to accept the new item created with the GL account i need . 

 

it is working Ok now .

View solution in original post

Reply Join the conversation