Thanks for the prompt response, @clfp.
I appreciate you trying out the steps above. I have some additional troubleshooting that could help fix the problem.
This solution is usually provided to users who are having an issue exporting reports to Excel. You need to toggle the User Account Control (UAC) in Windows to resolve this.
Here’s how:
1. Turn off UAC by selecting the Windows Start button.
2. Go to User Account Control Settings by typing Change User Account Control Settings, then press Enter or typing Control panel and press Enter. Then, select User Accounts and click Change User Account Control Settings.
3. Move the slider to Never Notify and click OK.
4. Restart your computer and open QuickBooks.
5. Go to Reports and select a report you want to export.
6. Click the Export button.
Once done, all export options, including Excel, should now be available.
Here’s an article that tackles more about this: Export option for Excel is grayed out.
That should get you pointed in the right direction. Please touch base with me if you need further assistance, I'll be here to help you out. Thanks for coming to the Community, I'll keep an eye out for your response.
