JessT
Moderator

Reports and accounting

Hi sherryAICMC,

 

Our engineers are already aware of the non-sending recurring invoices. I'd recommend contacting our Chat or Phone agents. That way, they can add your contact details in the list of affected users. We're unable to add you from here for security reasons. You'll then receive an update when this is resolved. 

 

In the meantime, please set a future Starting Date on your templates, so they'll be sent next time.

 

Thank you for your patience.