About JessT

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About JessT

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Re: Unrecoverable error when clicking on "start unscheduled payroll"

Helloflowerlover, I just want to share that you can also consider switching to Single-user Mode before processing payroll to prevent any unrecoverable errors. ...

JessT

Updated Dec 24, 2025
Re: Enhanced Payroll

HiBob! I just want to add that if you’re on QuickBooks Desktop Payroll, you can switch to single-user mode before processing payroll to avoid any interruptions...

JessT

Updated Dec 24, 2025
Solved Re: Can I move a new client, who added me as a standard user, into m...

Hello dls954! I’m glad my colleague was able to help! I understand it would be great if there were a more seamless way to resolve this without requiring the cl...

JessT

Updated Nov 10, 2025
Re: I cannot reconnect my bank account, when I try to reconnect it s...

Thanks for the update, Pauline! I presume our agents have already provided the proper instructions when you reached out, and that you’ve manually uploaded your...

JessT

Updated Sep 30, 2025
Re: I cannot reconnect my bank account, when I try to reconnect it s...

Let’s figure out why you’re having trouble reconnecting your bank account, Pauline. Could you please provide the name of your bank, so I can check if there are...

JessT

2

Updated Sep 30, 2025

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