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QuickBooks Q&A
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From 15 June 2026, QuickBooks Payroll is changing how it calculates your monthly per-employee charge. What exactly is changing? The way QuickBooks counts employees for billing is changing. Currently, you're billed for every employee whose payroll was run during the month. From 15 June 2026, you'll be billed based on which employees are marked as Active at the start of your billing month. The base fee and per-employee amounts stay the same, only the counting method is changing. What does 'Active' mean? An Active employee is someone currently on your payroll who will be included in your monthly bill. An employee marked as 'Not on payroll' for example, someone on extended leave, a seasonal worker not currently engaged, or someone who has left the business won't be included in your bill. Do I need to do anything before 15 June? Yes! It's worth reviewing your employee statuses before your Billing Day of Month (BDOM). Any employee who isn't currently on a pay run shou
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I am connected to my bank accounts, have refreshed authorisation, QB says I am all up to date, but my August transactions are not uploading - are not in QB - any ideas?
All my receipts I've snapped in are messed up with ai on the app and need reviewing???
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Hello! I've been dilly-dallying over this and need some advice, please. I have managed to export my Wave data as a csv file - however this is an all transaction list (including double entries for credits/debits etc). I can see that if you have tidy lists of invoices or your charts of accounts, these can be swifty imported using Quickbooks itself, but that isn't the data that I have managed to pull out (I don't need Customer lists or Vendors etc - they are very few) So - do I try and import my data, or is there a better way of just moving everything over to Quickbooks? HELP! Thanks :)
No transactions
Do delays happen?
How do I connect to HMRC now
Which idiot designed these new 'modern reports' And which idiot didn't think to put a check box in the settings to let us, the paying user to decide which we'd like to use as the default view?I've just spent the last few hours trying to get to the bottom of another QBO issue in my stock and I'm pulling my teeth out having to smash 'switch to classic mode' EVERY TIME I open a new report. It's an absolute joke. Don't Intuit actual hold any sport feedback sessions with us who use QBO day in day out? And no I won't open a feedback report as that's also USELESS.
I have recently become self employed and I am new to all this, I get paid from inpost/yodel but I have to upload my invoices but it's not working
I am not able to activate the tax field on the invoice and other sales and purchase forms. I have setup the tax line items example VAT(15%) but when i go to pass Invoice, i don't see the tax field so that i can select the VAT(15%)
Invoices not sending
I gotbinstructikns but couldn't find tge excluded tab
1 hour invoice cant find it unfinished
My buisness account transactions won’t load so I can edit them- albeit I can see how many of them there are It has loaded my personal and joint accounts Please advise
Excluded bank transactions where are they
why wont it go as i am not vat registered
Sole trader, old quickbooks
I have deleted the app, reinstalled it, refresh the data nothing works would appreciate some help as now I can’t use the app on my phone on site
Bank transactions haven’t uploaded for a few weeks now. It’s have tried disconnecting and reconnecting the bank and deleting and reloading the app Error message says “we are having trouble loading your transactions at the moment. Please try later”
How do I get an email address for support if I am not able to use the chat or call back during the specified hours ?
I forgot to renew the link to the accounts
help
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