Account Management

Payment links no working

Avoiding visa charges

Just don't know how to do it

The confirmation code does not appear to be blocked.

If you're not receiving your QuickBooks verification code by text or call, this is usually a delivery issue between your mobile carrier and our messaging provider, not a problem with your account. Try the fixes below in order; most people are unblocked by step 2 or 3.Why this happensTwo-factor authentication (2FA) codes are sent via SMS and voice call through third-party carrier networks. Occasionally a carrier's network filtering or routing blocks or delays these automated messages. This is a known, carrier-side delivery issue our technical teams actively monitor and work with carriers to resolve.Step-by-step fixes: 1. Try the "call me" option instead of textOn the verification screen, select the option to receive your code via phone call rather than SMS. Carrier filtering often affects SMS more than voice.2. Toggle Airplane ModeThis is the fix that resolves it for most affected Vodafone/Three customers:Turn Airplane Mode ON for a few seconds Turn it back OFF Request a new code (text

Has quickbooks changed the billing? Should I cancel subscription with apple like the app asks?

How to create a new QuickBooks Online account as the existing one i can not use for annual account submission due to multicurency. My ltd doesn't have multi currency.

Hello,Our card is being declined during automated payment eventhough there is enough funds on itcamps.intuit.com shows that “Next billing date” is now 2027, even though payment was not done. There is nothing in Payment History related to 2026There is no Invoice available in Pay Invoice sectionIs there any way to contact support by email as we are in different timezone and Chats/calls are not available during our normal working hours

I am an accountant and have just set up quickbooks for them. I have made my self the primary admin but I need them to have access and also to link their bank account. How do i do this?

is there a way to see when I last used Quickbooks online and what time I signed off

I would like to know if it’s possible or how to add my business partner to my account so we can both access the information about our company. Cheers.

i need to check the version of my quickbooks.

No text available

My accountant has advised me I don't need to be with the app. As my earnings are not enough.

The new version is much more complicated

Why does it say that my plan doesn’t support the phone app any more? I wasn’t aware my plan had changed!!! 

Simple start First payment 2 weeks ago 5£. New payment somehow now... 9£ the website offer we all now which is shouldn't act this way.

Transactions lost

Just noticed I haven't been billed by Intuit for our July subscriptions. Normally happens on the 8th of the month. Is there an issue with July subs billing, e.g. changes to payroll per-employee charging?

I am unable to log into my account, I keep getting a message to ‘Dowload the Quickbooks accounting app. Looks like you’ve changed your Quickbooks accounting plan, to start using it on this device download the Quickbooks accounting app.’ I definitely haven’t changed anything and need to get in to mark invoices and send new ones. What do o do here? It won’t let me login using a code which I always do. 

I can run a list of locations but it is no longer included on the All Lists screen. I need to deactivate some so I can create new ones.

I am totally confused by the new software and am spending hour upon hour trying to navigate the new software. It seems my accounts are now all over the place and make no sense whatsoever.

I require a refund

Need to change primary admin from my old accountant to me

I have quick books pro 2024.  Was having problems so i downloaded the free version of quick books enterprise.  Now I am locked out of quick books enterprise and i can not get into my company file.