Unanswered questions

Why am I getting this error now when none of my data in payroll and QB has changed?  ; [ERROR] [Name removed] The entity does not exist in Quickbooks [11283] ;[Name removed] The entity does not exist in Quickbooks [11283] ;[Name removed] The entity does not exist in Quickbooks [11283] 

Is there a way to make a correction to the qualified overtime amount for an employee? The tracking was implemented a few weeks after the start of the new tax year and doesnt reflect the true qualified overtime for employees who worked overtime between the start of the new tax season and when QO tracking was initiated in QB online. 

Hello, This is a question for the QBO program. I am a bookkeeper that does not enter the sales invoices for the client, as he does this himself. I do record credit memo’s such as rebates for customers. When I enter a credit memo I usually use the invoice# with CR on the end, ie. invoice #45108CR. Is there a way for me to start the correct sales invoice # sequence again so that the client doesn’t continue send out invoices 45109CR on it😊? He doesn’t look at the invoice number, so has sent out several invoices with CR on the end.

Mtd plans on quickbooks

I need to create a new bonus type for an employee for a discretionary bonus. I have tried going into the employee, clicking “add” under “additional pay types,” and clicking “new pay type.” But after doing that, under “type” it doesn’t have the option of bonus. My advisor told me that I need to enter this bonus differently than our regular annual bonuses, as it is a discretionary bonus. How do I go about doing that?

We use Quickbooks Desktop and we run payables checks every single Friday - however, because of an approaching due date on our water bills, I ran one check for our Municipal water bills a day early to mail it off sooner. This was check # 70151 in our system, ran and mailed 7/16. When Friday arrived, I went to run the remainder of our payables checks and somehow the water bills were still sitting there to be paid. How can this be if I had ran them the day prior? I went to our Municipal Water provider in the Vendor section and check # 70151 was nowhere to be found - just my original entry of the two bills waiting to be paid. I checked the audit log thinking someone else must’ve accidentally deleted the check and check # 70151 exists and shows it was created on 7/16, but there is no other entries for check # 70151 - no one deleted it, no one changed it, no one voided it, nothing. It was created and somehow fully disappeared from our system aside from the audit log. I ran a fake check and r

No emails are received when sent via quickbooks

The bank account will not sync, but to create a ticket with the bank, they need "log files".

I’m using QuickBooks Desktop Accountant 2024 (subscription), Release R21P.I have multiple company files that use Bank Feeds with Bank of America. QB has prompted me to change my OLB connection from Bank of America - New to Bank of America QBDT. Here is what I’m seeing:1. In one company file (the one I attempted to migrate):After disconnecting all accounts from Bank of America - New, I choose Bank of America QBDT as the connection methodOAuth login at Bank of America succeedsI select the accounts to connectQuickBooks crashes immediately after the account‑selection stepWhen I reopen QuickBooks, I try again, and get error 88888:“All accounts associated with this customer ID have been synced…”I cannot connect Bank of America QBDTI also cannot reconnect Bank of America – NewThis file is now completely locked out of Bank Feeds2. In another company file (one I have NOT attempted to migrate):Bank of America – New still connects normallyIt downloads recent transactions without errorsNo 88888 me

Le dépôt de mes ventes se fait automatiquement tous les soirs à la même heure. Cela veut dire que le fait que ce processus de changé l'état des factures de «payé» à «déposé» ne peut pas se faire automatiquement, je dois passé un long moment tous les jours à le faire manuellement. Il-y-a t'il une solution?

I asked a question on the community yesterday and received a notification this morning that I got a new reply. When I click in the link in the email, it just takes me to the QB community main page, not the conversation. When I click on my icon and click on topics, I can see my question, but when I click on it, it just takes me to the QB community main page. How do I get to my question to see all the responses? The subject of my question is:  The text in my invoice disappeared

JE FAIS QUOI CAR JE SUIS EN RETARD POUR MES FACTURATIONS

I overpaid an employee because i had an hour rate of $100.00 per hour rather than $20.00 per hour. Thankfully the employee is  the one who brought it to my attention. This was direct deposit and it is in his account and all the payroll taxes have been paid The instructions say to1 void the check2. recreate check with correct 3 (b) deduct the overpaid amount from future payrollsMy Questions:How do i deduct the overpaid amount from future payrolls when i am using Time TSheets?I assume his next chek will be for 40+ hours and the corrected net will be for zero or just a few dollars.   Heck, it my go into a third paycheck HOW DO I DO THIS?ThanksLDO overpaid employee and now i want to dedecuct  overpay from next pay check

Access Denied" errors when accepting QuickBooks invitations, advise

HiDoes anyone know Is it possible to reverse a VAT adjustment that has already been made?

Help! When I opened an existing invoice this morning, all of the text in the body of the invoice disappeared except for the total line. It still shows when I print the invoice. How do I get the text back?

je veux modifier le nom de l'entreprise dans quicbook

I just logged into my Quickbooks and see that they will now be automatic filing/paying all of my taxes for me. The issue is, I do not have employees and with my business set up there are certain taxes that Quickbooks says I need to pay that I don't since I am exempt from them, but I can't turn them off. Not only that, I really prefer to pay things over EFTPS manually. I am at a loss. Is there really no way to avoid this auto payment and filing? This is an absolute deal breaker for me, is there ANY way possible to avoid this? If not, I will need to move to a new platform. Help!

Payroll  >  Paycheck History >  Can someone explain the difference in make adjustmentdeleteeditvoid reverse If i made a mistake on a paycheck two days ago and I just found out today whic one do i use?If i made a mistake on a paycheck two weeks ago ...which one do i use?how do i know when i should make an adjustment on a bad paycheck?   How do i know when i should void a paycheck rather edit a paycheck or reverse a paycheck?Thanks LDO   

Anyone know what's happened to the BofA bank feeds, accessing states to re-connect to the BofA-NEW feed but it still does not work correctly. Any advise or comments.  thanks

I just had a phone call with Katie from "the office of the president" of Intuit.  Although she was very kind, nothing she said helps me understand or wish to comply with this new automated payroll tax policy.  I would like the actual president of Intuit to know how I (and many of your other small business customers) feel about this.  I highly doubt this will ever get to him or her, but let’s give it a try: Regarding automated payroll taxes:  I cannot express deeply enough how wrong this decision from Intuit is for small business.  I will speak for me, but I know your other small business customers fully agree with me.  I have run my small business for 30 years.  I have ALWAYS paid my own payroll taxes.  I know how to do it, and I trust ME to do it.  I do not need, nor want anyone else to do it for me.  Here are my reasons why, and as a service to small businesses, I would sincerely hope someone at INTUIT can understand and reverse

I am no longer able to edit the Customer/Client field on a deposit entry. Instead, it automatically inherits the Received From field, even when the payment was received from a Vendor. Chat support confirmed that this was an intentional update, but this change removes functionality that is essential for us. We are a law firm, and many of our deposits are received from third parties such as co-counsel, opposing counsel, insurance companies, and other vendors. The Received From field should identify who actually sent the funds, while the Customer/Client field should identify which client the deposit belongs to. Those are two different pieces of information. Because these fields are now forced to match, we have to choose between recording who actually paid us or correctly associating the deposit with the client. In practice, this means we will have to list the funds as being received from the client instead of the actual payer.This change also eliminates valuable reporting capabilities. We

Dear Community, In 2025, a check was linked to a customer X'  invoice. At that time, the bank account was reconciled.In 2026, we confirmed that the check never reached its destination. We issued a new check in 2026. However, the original invoice is still linked to the lost check. How can I resolve this issue and link the new check to the original invoice so that it once again appears as paid with the new check? Thanks in advance for your help!AM

This is in the Self employed version

We use quickbooks billpay to pay many of our vendors.  One vendor provided the incorrect ACH info, so the payment was returned.  We then re-issued it with the correct ach info. I’m not quite sure how to account for the multiple transactions, and am looking for assistance. Under the vendor, I see: 3/13 - Bill - Vendor 1 - Paid - $76003/16 - Bill Payment - Vendor 1 - Voided - 0 (this was done automatically by qbo admin service)3/31 - Bill Payment - Vendor 1 - Applied - $7600This seems okay. In the bank feeds, however, it reads like this:03/17/2026    INTUIT BILL_PAY (Payee - Quickbooks Payments)-$7,600QuickBooks PaymentsAdded to: Expense 03/17/2026<NEED CATEGORY> 03/30/2026    INTUIT REFUND (Payee - Quickbooks Payments)$7,600QuickBooks PaymentsAdded to: Deposit 03/30/2026<NEED CATEGORY> 04/01/2026    INTUIT BILL_PAY Vendor 1-$7,600Vendor 1Matched to: Bill Payment 03/31/202620000 Accounts PayableShould I just stick the first two transactions (from 3/17 and 3/20) in a clearing