Unanswered questions

She is showing with two different payroll profiles and 4 different time profiles

I have sucessfully transferred files from enterprise to myquick books pro 2024 today, can i delete all the enterprise files.   everytime i try to click on an answer to my questions it brings me back to the log in page.  Fristrating 

Hi everyone,I’m currently self-employed and get paid using my UTR  number, which means my contractors are deducting tax at source before paying me (under the Construction Industry Scheme / CIS).The payslips (payment statements) I receive show the gross amount, the tax already deducted, and the final net amount. The net amount is what actually lands in my bank account.With Making Tax Digital (MTD), I want to make sure my books are 100% accurate.How can I set up QuickBooks so that it correctly reflects this? Specifically:How do I record the gross invoice amount and the CIS tax deduction so QuickBooks knows tax has already been paid on this income? How do I match the net payment coming into my bank feed to the invoice/payslip without leaving an "unpaid" balance on the invoice?Any step-by-step guidance on how to link these up would be amazing. Thanks in advance!

I'm doing the QB Online Modules and the Trainer is a Philippines male. The accent and pronouciation is not unsertandable to me as a South African

Do I need a computer to create a deposit or can it be made from the app?

How to activate old customer

Cannot logon to quickbooks Community unless I use an inPrivate or Incognito browser sessionI get the same problem on Edge or ChromeIs anyone else having the same problem ?

No text available

I’m using QuickBooks Desktop Accountant 2024 (subscription), Release R21P.I have multiple company files that use Bank Feeds with Bank of America. QB has prompted me to change my OLB connection from Bank of America - New to Bank of America QBDT. Here is what I’m seeing:1. In one company file (the one I attempted to migrate):After disconnecting all accounts from Bank of America - New, I choose Bank of America QBDT as the connection methodOAuth login at Bank of America succeedsI select the accounts to connectQuickBooks crashes immediately after the account‑selection stepWhen I reopen QuickBooks, I try again, and get error 88888:“All accounts associated with this customer ID have been synced…”I cannot connect Bank of America QBDTI also cannot reconnect Bank of America – NewThis file is now completely locked out of Bank Feeds2. In another company file (one I have NOT attempted to migrate):Bank of America – New still connects normallyIt downloads recent transactions without errorsNo 88888 me

I reconciled the bank of May 2025, when I went to do June there were no transactions.

Can’t see bank transactions from 1st July too 9th of July and therefor cannot put in the invoices have been paid

need to record a GST/HST payment owed to the CRA due to a re-assessment. How do I do that?"

I have a few nd files on my computer, i beleive from the quick books enterprise.  Everytime i did a back up it created a nd file.    I do not use multi user mode. Can these be deleted?

Where can I see the recurring bills that I just set up?  Help says to click on the gear icon and choose “recurring transactions”, but “recurring transactions” is not listed.  I also tried looking around in Expenses and Bills, and didn’t find anything.  I just set up 2 recurring bills today.

I have been asked to download new app to use. None of my transactions will show. I have reconnected my bank. Before this my transactions were not showing since March 2026. This is because I reconnected my bank a while ago. I wish I did not have to do because now all my transactions have disappeared. Please can you help me.

I can type into the journal number box, the memobox, but i cant type at a.l into the journal lines. Keyboard flashes up and disappears, so quick you cant even use drop down box on account selection.

When QBO was updated invoices already in the system no longer show line item descriptions. I followed the instructions in QBO to correct the issue and it did not work. The estimates still have the descriptions. What can be done to save ALOT of work inputting the descriptions again.

can you provide me a graph of my monthly income

My client has always used this format, so she doesn't want to change it. Could you please help?

Hi total novice here. The question is, I have several receipts from a supplier (B&Q) and i want to add them to an invoice for my job I have not yet finished.I would like to total all receipts and then add labour to then send as one bill.I can upload receipts and create an invoice but am struggling to work out haw to add them both together.

I would like to move all my previous entries or invoices, expenses, product lists to a new account?

  From: tickets=qbo.uservoice.com@poweredby.uservoice.com <tickets=qbo.uservoice.com@poweredby.uservoice.com> On Behalf Of QuickBooks OnlineSent: Friday, 17 July 2026 12:33 PMTo: (REMOVED)Subject: Re: How do I log a feature request to request that I be able to set or customize the auto log‑out (session timeout) time in QuickBooks Online Thanks for your feedback! We appreciate you taking the time to share your thoughts with us. We rely heavily on your feedback to understand what is and isn’t working for you, so we can continue to improve the QuickBooks experience. Your feedback is used in each and every QuickBooks prioritization discussion, so please continue sharing!You can also find answers to common questions in our Community at https://help.quickbooks.intuit.com.If you need immediate help with QuickBooks, please follow the below steps to contact us:1. Log into your QuickBooks account2. Select "Help"3. Search for the topic you need help about4. If the suggested articles don’t m

I use QuickBooks Self-Employed in the UK and track all my business mileage using the built-in Mileage Tracker.For the 2025–26 tax year I have:2,578.66 business miles £1,160.39 potential mileage deduction All trips reviewed and categorised as business I have not claimed any vehicle running costs (fuel, insurance, servicing, repairs, etc.). The only car-related transaction in my accounts is around £9 of parking charges.I submitted my 2025–26 Self Assessment to HMRC, but afterwards noticed that my Self Assessment Summary shows:Car, van and travel expenses: £0 allowable (£9 disallowable).I expected my mileage allowance to appear there.My questions are:Should QuickBooks Self-Employed automatically include Mileage Tracker deductions in the Self Assessment Summary? If not, where is the mileage allowance applied? If it should have been included, what is the correct way to amend my tax return?any help would be greatly appreciated. 

I have been a Quickbooks Pro Desktop user since 1999. I am currently on Quickbooks Desktop Pro 2024. Since 2016, I have been using Desktop Pro on my office desktop PC (for accounting) and my laptop (just for viewing in the field and never accounting). I never used both computers at the same time (I don’t have multiple licences and no need to have 2 people modify the file at the same time). I recently renewed my subscription (last week). Everything is fine on my office desktop (the computer I used to renew the license), but my field laptop keeps giving a message to renew my subscription. I log in to my Intuit account from within Quickbooks (on the laptop) and it says my subscription is current. On the laptop, It says I will lose access to my company file in 3 day. In Quickbooks, I saw a button that says “Sync License Data Online” with no change. What is happening? I really need Quickbooks on my laptop. Help Thank You,Dave F.

There is an issue with Quickbooks Desktop Enterprise where-in if an integration tool (Skyvia in this example) fails to log out of Quickbooks, the Admin is unable to end the user session. The user is visible as logged in, however using the various prescribed methods - using Quickbooks Messenger, changing to Single User mode - all fail to remove that logged in session. See screenshots below where the user is logged in, but not appearing as a user that can be messaged or removed by the Admin.