Unanswered questions

Two weeks ago, my customers started receiving emails after they open an invoice reminding them that they did not pay.  I contacted Quickbooks, and as usual they were first completely confused by a feature in their own software and took them a week to get back to me.  When they did, they stated this is a new feature and there is no option to turn it on or off.  Does anyone know if there is a way to turn these emails off?  Or is there a way to edit these emails as they are completely unprofessional?This is not a reminder email.  I have those set and have zero issues.  This is appears to be a new feature rolled out with the typical zero thought Quickbooks gives to features.

Nothing more to add other that to specify a period which is for the full financial year

I never signed up to take payments through QB. I invoiced a new customer and unbeknownst to me payment links appeared on rhe version of the invoice they received. Without proceeding down to my personal payment instructions my customers accountant clicked the link and paid Quickbooks my money. I have no bank accounts linked to my account because the fees for that service are astronomical. They want $898.71 as payment for a service I never signed up for, never inquired about, and never gave them permission to implement on my behalf. They say they are unable to send the payment back because I NEVER SIGNED UP FOR THE SERVICE. But if I link a bank account and give them the $898.71 that they are in no way entitled to they will give me the difference. They took more than 10% of my money from my customer. They say they added the service as a convenience to me!!! As a one time courtesy they will request that I be refunded the larger of the 2 fees as my customer paid both invoices at once but th

Getting paid is one of the most important parts of running a business, but customers do not all want to pay the same way. Some prefer cards, others like bank transfers, and some may still prefer more traditional payment options. QuickBooks recently highlighted the different payment methods businesses can use and the importance of choosing options that fit both the business and its customers.When reviewing your payment options, consider:• Convenience: Is it easy for customers to pay you?• Speed: How quickly will the money become available to your business?• Fees: Are there transaction or processing fees you need to account for?• Security: Does the payment method offer appropriate protections for you and your customers?• Recordkeeping: Can you easily track and organize the payments in your books?Offering several payment options can make it easier for customers to complete a purchase, but more options are not always better if they make your bookkeeping harder to manage.Take some time to r

Can I change my quickbooks account to a personal account? I no longer need a self employed business account but I want to keep using quickbooks if possible.

I have a business with bank account in 2 different banks. How to I connect the second bank?

What software would you recommend for labor distribution and indirect cost allocation for a nonprofit with multiple grants? We use QBO but not QBO Payroll.Thank you.

The confirmation code does not appear to be blocked.

what a hell is going on with receipts/expenses for review its acting weird some are showing as old layout some not and c option for match its not working

HELP and please don't just send a bot answer!!! SEE ATTACHED PDF OF EMAIL FROM QUICKBOOKS EMAIL WITH ATTACHED INVOICE...Recently my web mail stopped working, couldn't figure that out, so switched to "quickbooks email" through my microsoft outlook.  Well emails are going out again BUT, now you all are showing my computer file name within the email you generate when I send a invoice. QB had to fix it once and now my file name is "fixed_my company LLC" now that looks real intelligent. Is there a way to fix this when using quickbooks email or should i go back to trying to figure out why my web mail just stopping working.  Pray I get a real answer.  There are many "unsolved" questions on this matter.

How is that not at least a warning that you are being logged out? I didn't stop work or leave the platform once the entire time. This is a horrible flaw

Is anyone else having issues with approving time? Tsheets reps were not able to help...

Availability of NAB Connect for Open Banking on Quickbooks

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When I export . From QuickBooks online it tells me the report is too long and I don't want to download in bits and then stitch them manually..it's tedious

1394 and 1395

When I log in, QuickBooks opens my cancelled companies and displays a message that my complimentary period to view my data has ended.

having multiiple months in a row that i have to check trasaction list to then go manaully put an invoice marked as paid when it waas paid through quickbooks that should happen automaatically.

Hey, QuickBooks. In your US QuickBooks Community, you have your threads displayed in the All, Solved, and Unanswered tabs. Can you add a tab for Unsolved? Thanks.

Why did quickbook deduct money from my account 

I work for a C-Corporation with an EIN. We are trying to enable payments with QBO but the system is forcing us to use someone’s demographic data (name, SSN, and birthday) to set up payments.I found this shocking because we are using this for an established company. A Corporation is person--why can’t the corporation’s information be used?

While trying to free up room on my C drive, I may have inadvertently deleted QB files that I need. Now I can’t open QB 2011  I get “Error 3371 Status Code 11118 QB can't load license data”  I was going to try the 3371 fix in the tool Hub but I don’t have my my original CD or my registration info. Called QB but they mostly wanted to sell me new sofware. Where can I get my registration number (or whatever it needs) so I can open QB?  I know my version is old but it works fine for me. I thought Intuit would keep theses things on file. Thanks!!!

I seem to be going around in circles.

i did technical support of an error made in reconcilation

I have a client for whom I complete and submit their accounts and CTAX on a yearly basis. Due to the software I used to use moving from a pay as you file basis to a monthly subscription scheme, I was wondering if QB had the facility to file accounts and charge a one of fee as opposed to having to set up a full subscription.